First time getting my nails done here today and I was impressed! I called ahead and walked in…read morearound 6pm and they were closing at 7pm but they still squeezed me in. I had gel polish already that needed to get freshened up so I got a gel polish change. It was decently priced and they had drinks available as well which is always a plus! Everyone who worked there was super nice!

WISH I HAD TAKEN A PICTURE!!!! One busy Friday late afternoon, I go in and there's a 30 minute…read morewait. Okay, no biggie. I'll come back tomorrow I said. I'm sitting in my car infront of the salon and here comes the same bald headed asian guy with tattoos on his arms, and I see he still has his glove's on. And I mainly see this guy do pedicures. He even gave me my pedicure the first time I came to the establishment. Anyways, he comes outside, gloves still on, to smoke a cigarette. Then walks back into the establishment and if he taken his gloves off after that.... is beyond me. who knows. I KNEW I shouldn't have came back. But a girl needs a pedicure BAD. So I went in the next Friday, earlier.. and I make sure I DO NOT GET SAT WITH THE BALD GUY! I even asked the sleep deprived man who my tech would be, and thankfully it was one girl who has done my nails before. Everything is all good until home girl is cleaning my cuticules and she goes too deep into one side of my toe and I jerk but don't say anything because I WANT TO GIVE HER THE BENEFIT OF THE DOUBT???? And she KNEW that she had hurt me and then she quickly put down the tool and decided to work on something else. And I actually like the place even though I got charged $45 for the pedicure, $10 for a french tip?????? (one big toe got a tip on because it was badly broken down, the toe in question) and $15 for gel and one Free infected toe.

My daughter recommended Frenchies and we went today together for manicures. Firstly, it smells…read moreabsolutely amazing in the salon! The ladies here are incredibly sweet and make you feel valued and pampered! My daughter got GelX with Paige and I did a gel manicure with Peyton. Great experience and we will be back!

I've been to Frenchie's Modern Nail Care in Charlotte a few times now (probably my 3rd visit), and…read moreit's quickly becoming my go-to spot. I usually book through ClassPass, which makes it an amazing deal, but honestly, I'd come here anyway because the experience is just that good. This time, I had Whitney as my nail tech and she was wonderful. She took her time, was super gentle, and gave me an incredible foot and leg massage--probably the best I've had at a nail salon. Something I really appreciated (and this might sound weird to some) is that Whitney was very quiet. I actually didn't feel like being social during my appointment, and she let me enjoy the service in peace without any pressure to chat. That made the whole experience even more relaxing. The salon itself is always spotless, calm, and quiet. I've never been when it felt busy or chaotic, which makes it feel like a little escape. Between the cleanliness, the vibe, and Whitney's great work, I'll definitely be back again.

I had a fantastic experience at Ultra Nail Boutique this evening and would highly recommend them! I…read morecalled ahead on a busy Tuesday around 5pm, and they answered right away and were able to get me in immediately despite being busy. The service was excellent from start to finish. My technician was super attentive and gave me one of the best calf massages I've had during a pedicure--truly terrific and relaxing. I left feeling pampered and refreshed. The only minor hiccup was that the Yelp check-in process took a bit longer than expected, but that was a tiny inconvenience compared to the great service I received. Will definitely be back!

This was my first time visiting. I was able to snag a parking spot directly in front of the salon…read more They allow parking spot meters or you can park in the deck directly behind the shops for free if you can find a spot. I was able to make an appt on Yelp. They were friendly in the phone and book me same day. I was serviced by Kiana. She allowed me to have a relaxing pedicure in the massage chair without talking to me. Then when she gave me the manicure we had a great conversation. She was professional and offered great service and quality work. She only works Saturday and Sundays but the salon is open 7 days a week. They never close. They offer bottled water, sparkling water, champagne and a variety of alcoholic beverages. I have no complaints. Because I get simple and easy services, I'd return again. I had no issues.

One of the best nail techs in Charlotte, Lana, works at this location…read more However since the business changed ownership the service at the front desk has also clearly shifted focus. Today I arrived at 10:03am, and by the time I worked my way up to the counter, at 10:10 am I was told I would need to come back in an hour to see Lana since she was already with a client. This is common and fine, especially if you have a preferred tech. So, I was more than happy to return. I returned under an hour later at 11:05am and was told she was already with someone else and I mentioned I was back in less than an hour later. That's when the receptionist could have cared less. She stated she didn't tell me that, and that it was someone else, which it was. The lack of communication and care clearly relayed we don't want your business, or you can just keep trying. The dismissive attitude was clear. So, time to move on. What a shame. I have come here for years and now none of that matters.

Ever since my last time I wanted to give this place another chance as the girl who finished my…read morenails was good. But if you ever have a bad or simply a not 5 star experience here they mark your number and do not pick up when you call to schedule an appointment or get resolved. The review of another person resonates, in her case they messed up her feet. This is a red flag for me. Be careful. I must've called 20 times in the last 6 months at different times and never picks up. Costumer service can improve - a lot

I've been going to this place before they remodeled. They've done a great job with the remodel, but…read morethe service has declined! I usually just get a pedi and twice now, the nail techs have managed to cut my toe. I feel like they are rushing, like the more people they work on, the more they get paid kinda thing. One guy tried to hide the cut by squeezing my toe, like why are you doing that? I can feel it! So don't be fooled by the new design, I preferred when they were "smaller" and their nail techs actually took the time and did a good job.

I was nervous to come here after receiving a gift card from my husband because of the reviews but…read morethis was the best (luxury) manicure and (deluxe) pedicure I've had in a long time! Everyone is so friendly, it's clean and beautiful inside and they got both done in an hour, even though it felt like they really took their time. I've had hundreds of manicures and pedicures over the years and I would've paid double for what I received today.

Rosalie Kosa slayedddd, did a soak off and added dip sns to my natural long nails and she did a…read moregreat job!

Quincy did an excellent job. Every little request for my nails and massage was done. Thank youread more

Lana has been doing my nails for years now and I couldn't imagine going to anyone else. They are…read morealways perfect, she gives me great advice on colors and she's the sweetest. Zen is super clean and nice as well. I will definitely keep coming back.

My nail broke at the airport before my flight to Charlotte to visit family. I searched for nail…read moresalons nearby and Zen Nails came up. After searching the reviews I found many that recommended Lana. I went on their site and was able to book an acrylic removal and Gel-X appointment. Lana was truly a sweetheart from start to finish. She paid attention to detail and cared for my natural nail. I highly recommend Lana!

Very disappointed in their customer service. I received a FREE PEDICURE voucher, eagerly went in to…read moreget a pedi (I was going to pay extra to upgrade from the basic) and the two young girls at the desk told me they don't accept these. The voucher has no date or any restrictions listed! No attempt to offer any alternative and barely a sorry was said. I took my business elsewhere and will keep it that way. Very embarrassing look for this salon

They do a great job here and the place itself is big, clean, and relaxing. Be sure to book ahead…read morethough, I haven't had good luck with walkins! Either way, I'll be back.