Barbara is the most fun loving and high energy person I've had the pleasure of meeting since being…read morein Charlotte. Her spa is extremely private and super clean and well stocked. She has some of everything for skin care and the environment is relaxing to say the least. Barbara is very professional and personable if you know what I mean. I enjoy my visits every time whether it's for a wax or body wrap service. I highly recommends my long lost sister (we both have Creole New Orleans roots) for any and all your beauty and spa needs.

I am very selective in terms of inducting new businesses into the five star club, but this one was…read morea no brainer for me, as Nola Spa is the epitome of quality customer service paired with great value as everything about the establishment, from the owner Barbara to the facilities to the actual process involved with waxing is first class all the way. I never feel uncomfortable there at all as this is definitely a "both genders welcome" type of place where guys can go for all their waxing needs and not feel weird. Barbara is very personable and always takes the time to answer any questions you may have without coming off in a condescending manner like some other not to be mentioned spas in the area seem to almost take pride in displaying. No matter your skin care need, no matter your gender, age or race, you will feel totally welcome and at home at Nola Spa, which again may sound like a simple concept to some, but unfortunately this is not necessarily the norm at all spas in the area based on my personal experience. So, with all that said, it is my pleasure to welcome Nola Spa into the five star club, as it is well deserved.

I was mesmerized watching Sandra on Tik Tok and when I realized she was in Charlotte, I knew I had…read moreto see her. She is everything I needed her to be. Total pro! In and out after the first visit in 30 minutes. Very impressed with the cleanliness of the salon and the special amenities they offer. I'm really looking forward to Sandra whipping my eyebrows into shape!! Highly recommend.

Sandra at Unique Beauty NC is a really great esthetician!! My brows look SO good... I am lucky to…read morehave found this place. She is SO professional yet I felt right at home on my first visit. During the cold months, my brows tend to thin out. Sandra gave me suggestions to keep them thick. I really enjoyed my first experience at Unique Beauty NC and will continue to patronize her business!!!

Nancy can't do no wrong! She was the 2nd esthetician I went to when I moved to Charlotte in 2018…read moreand I haven't looked back! Her vibe is always laid back, she makes me feel at ease, and she's quick. As long as she's here, I'm going to her lol

This is the lady to go to!!!! Nancy is WONDERFUL! I have never met a more spirited human!…read more I have gone to European Wax Center (bad experience) and other one-person owned shops - Nancy is great at her job in every aspect. I recently moved from being around the corner and am willing to make the almost hour drive to see her now. Who doesn't get a little shy going to get a Brazilian? She made it comfortable and painless. You have to go to someone you trust for things like this, you can trust you'll have a great experience here!

FYI she's located inside "Beautiful Brows"…read more This made my first visit. Scheduling an appointment online is easy. A deposit is required. She offers a "June Special" - $45 brazilians for new clients!! The salon is clean. She's extremely welcoming, friendly and provided small talk during my service. And she's quick! My service for this visit: Brazilian, inner thigh and stomach strip; she had me out in 20 minutes. I've been trying to find a new waxer in S. Charlotte and I believe it's her!!! Will be booking future appointments here.

Had my first experience recently doing a facial, and was very pleased with how it went. The person…read moreat the front desk (Aranza) was very kind and helpful. Also, the person in charge of doing my facial, was also really polite. She was very insightful explaining everything in detail and providing recommendations for my skincare. If you're searching for a place with a friendly and professional staff, with quality products and excellent results, look no further. Le Petit Spa is the place to be! I fully recommend it!

Priti is absolutely amazing. From the moment you walk in the door, you can take a deep breath --…read morebecause you're in good hands, literally. She assesses your skin, recommends a treatment based on what she sees (or her machine sees -- very cool) and you will leave feeling a million times better, with knowledge on what to do next. I literally had someone ask if I get Botox once and when I said no, she demanded to know my esthetician because my skin was glowing AFTER tennis 10/10, thank you Priti!

I would leave a 0 if I could. This was the worst manicure and pedicure I've ever received. The nail…read moretechnician did not complete the process for my gel polish, skipping the last 2 steps. She also painted my toes the wrong color and when asked to take it off and put the correct color on, she said she would paint over it even after I requested it be removed twice. I also had a Groupon that they would not accept.

I had an appt. for a mani-pedi through Groupon. I arrived on…read moretime and the manager/owner lady was ice cold and never said a word to me, so I didn't know where to go-she just vanished into the back. There were only two techs, and they were both in the middle of time-consuming nail treatments. Neither of them asked me a thing either. Oh, I was asked if I were a Groupon and I said yes. Now what difference does that make? After waiting 15 mins and not a word was said to me, I walked out. That manager/owner lady is a total bitch.

Lovely massage service! My first time here was delightful and relaxing. On arrival, I was offered…read morebeverages and waited just moments before being whisked away to the ladies changing room. A robe, slippers and a spa bag for my belongings was already prepared - a nice touch. I started with the salt cave experience. It was relaxing and I was cautioned that anything I brought into the room would have a salt residue afterwards. I didn't really notice a salt residue at all, even on my wet hair. The spa music and the lounge chair did make for a quiet transition from my busy morning into peaceful relaxing mode. Afterwards, I enjoyed a bit of time in the relaxation room. For hot tea, each day they have both a caffeinated and a decaffeinated option. It was served on a cute tray with honey and sugar options. Last, my 90 minute massage. A choice of scalp massage or foot massage was offered and I opted for the foot massage without hesitation. I requested medium pressure and only asked once for a bit less pressure in a sensitive area of my lower back, and my therapist was quick to adjust. I chose the lavender blend massage oil and it smelled lovely. Special attention was paid to my shoulders where I carry most of my tension. Having booked only a couple of days in advance, I did make a deposit of 50% up front and was already within the cancellation window. If more than one service is confirmed, a 20% gratuity for each is automatically added but that was well explained up front and during check out. I noticed a list of monthly membership options during checkout and I'm actually considering joining. It was easy to get an appointment and very relaxing, though I'd probably skip the salt cave and go right to the massage or opt for a facial next time.

If you're used to high-end spa experiences, you will be disappointed. It's small, there are no…read moreamenities included with the services, and even simple things like warming the hot oils had to be requested instead of being part of the normal experience. I booked a rooftop couples massage a month in advance. When we arrived, they told us the rooftop was closed, even though they had already taken my deposit for this service. The weather was perfect, they then offered to set up the rooftop quickly if I paid an extra $200. The manager rushed me to make a decision on the spot about whether I wanted to pay extra for the rooftop or move to a very small, not aesthetically pleasing room instead. This completely took away from what was supposed to be a relaxing experience and didn't make sense because this was the service I originally booked. The management and staff aren't professional or accommodating. Very strange experience. Following up on Kristy's message here: Urbanna spa accepted a deposit for a rooftop spa appointment. The only reason I booked with Urbanna spa was for the rooftop experience. I intentionally booked on the first day of spring, the weather was 77° with sunny skies and they told me the rooftop was closed after I arrived and checked in. I asked to reschedule on a day the rooftop was open, but no staff could confirm when the rooftop would be open. Kristy (who was not present during my appointment) claims alternative options were offered. Just want to clarify that this is also not true. The only option they gave me tiny room I've attached. I was told management would follow up with a call after my service but Kristy's comment below is the only follow up I've ever received from Urbanna spa. This is not your traditional spa experience. If you're used to high end spa experiences, this will feel very low quality. I highly recommend Woodhouse or Spa At Ballantyne if you're looking for that high-quality experience. Thank you, Kristy, your comments below are a perfect illustration of the quality of service at Urbana.

This place was very busy when I went, granted it was a weekend, luckily the owner was nice enough…read moreto squeeze me in! I requested the collagen manicure which was nail color and a collagen hand mask and they also give you a light hand and arm massage. Sadly my nails did not even last a week. I guess the color I chose was soft gel polish and just did not last especially with washing your hands in warm water or showering. Granted the lady who did my nails recommended that I get the gel manicure instead because it would last longer but I've also gotten normal manicures at other places and they've lasted long. I also wished their service menu explained what the service entails but for the most part this place looked nice and have comfy clean chairs and they do a very good job with shaping and painting so I would still recommend it, just make sure you get the gel manicure!

I've given this salon multiple chances over numerous visits, and every time I've been let down with…read morepedicures. The polish is often messy, the work feels rushed, and the attention to detail just isn't there. It's clear they prioritize their regulars and nail appointment clients, while walk-ins for pedicures seem to get whatever time is left over. There may be one or two staff members who can actually deliver a proper pedicure, but the majority (many of whom are older) are far too gentle and don't provide the necessary grooming techniques. I consistently leave feeling like my service was rushed, yet they still charge premium prices, especially for gel polish, which is already overpriced across much of the South. This really works my nerves the most because up North all pedicures are included with gel polish. I've voiced my concerns to the manager more than once, but there's always an excuse and never any real effort to make things right. No accommodations, no improvement. I'm officially done and will not be returning.

After many years of visiting I am happy to share they have relocated to their own space in the same…read morecomplex. Service is always amazing, and the new location is beautiful!

I was pleasantly surprised to see how fast and easy it was to schedule an appointment to get my…read morebrows done. I went to their website and scheduled an appointment. I had the pleasure to meet Amanda and I was greeted with a delicious apple caramel mimosa. Amanda absolutely set a tone for the whole experience. Everything was clean, fresh and very modern. Amanda explained to me step-by-step how the tint, shaping brows and what my skin could look like afterwards. I was thankful that Amanda took the time to explain the whole experience. I highly suggest scheduling your next session for the 4-6 weeks to see your favorite esthetician. Beyond thrilled to had found a locally owned facility. Can't wait to go back! Thank you ladies for helping others glow and giving us the boost we need.

Robin is amazing and super friendly. Went here for a spray tan for a wedding coming up and so glad…read moreI found this place. Will definitely be a repeat customer. Very reasonably priced and Robin makes you feel at easy & comfortable. Highly recommend you check her out.

I have been going to Robin for years and drive 30 minutes one way every two weeks to see her…read morebecause she's just that good! I see her for lashes, waxing and spray tans and she's incredible- does a flawless job every time! Highly highly recommend!