Very happy with my pedicure from Flexi Nails. Very welcoming staff, I was offered a Vietnamese…read morecoffee upon arrival. Enjoyed hot stones with my pedi and walked away with lovely Spring toenails. Competitive pricing, $50 for shellac pedi. Will be back.

The best!!! Flexi Nails ,…read more thank you, the atmosphere is great and the staff are awesome As a high maintenance client, pampering myself for over the thirty years, I can assure you that Flexi Nails is where you need to go, if you want to look gorgeous This holiday season I strongly recommend the Burnt Berry, for your nail color Have a wonderful day Fayedra

I have been having pedicures for a couple of years. This salon is excellent and well priced. I have…read morefind it very relaxing and the staff is great.

Manicure with shellac. Lasted 5 days. Nails started chipping after 3. The experience was mediocre…read more Technician did not say one word to me. She did point though to where I should put my hands. Too many other places in Maple Ridge. Don't Subject your nails to shoddy work.

Came by here with a friend because it was close to work. First thing they asked was whether we…read morewere Vietnamese, probably to see if they could openly talk smack about our feet. They have an overwhelmingly large selection of polish to choose from. They also have pretty decent massage chairs to sit in during your service. The massage part was pretty good, but the rest the service was meh. By the end of the appt, I still had some rough areas and dry bits of skin. At $40 for a basic pedicure, I guess you can't expect too much. I usually opt for paraffin, but didn't for this appt and so not sure if that's what caused the difference from my usual place, either way, I didn't leave very impressed with my service and with so many pedicure spots in the area, I likely won't be back.

Good to try. Come here for the first time. i will com back later! Wonderful nail and the staff is…read morefriendly

They don't pick up their phones! I know they are busy but it is really frustrating when you try…read morecalling to make an appointment. Not really exceptional services but it is close by and it is really important to give them our business to keep them going

I used to come here a lot because it was cheaper than other salons, but you definitely get what you…read morepay for. The salon feels cheap and not very clean. One of the girls was giving me a pedicure and Anna (the owner) was giving me a manicure at the same time. The girl was scraping the dead skin off my foot and wasn't paying attention and scraped the side of my foot. Realizing what she'd done, she immediately dropped my foot in the water to hide the cut, which stung so fcking bad. I pulled my foot out of the water and blood was gushing out. Anna said something to her in Vietnamese and the girl ran to grab ointment and bandages. I'm not impressed that she didn't acknowledge her mistake right away, but I didn't make a fuss. The girl was so embarrassed, she didn't look at me for the rest of the time so Anna ended up taking my payment. It's surprising that she charged me full price and I'm an idiot for tipping on top of that. This was 2 months ago and I wasn't going to bother writing about this, but that cut is now a scar, which I'm not happy about. I will never go back there, if I had a health condition this could've ended even worse.

Yesterday I called in to make my follow up appointment and after the way Nancy, the owner, spoke to…read moreme, I decided enough is enough. After Nancy confirmed my appointment she harshly said, "and don't be late otherwise I won't be able to see you until 1:30 ". Her comment stunned me because I had not been late in many months. Over the years I thought Nancy did not like me because no matter how much I said hello, tried to make conversation and gave good tips she was very serious, hardly acknowledged me when I came in she never wished me a nice day or thanked me for a tip. She shows no basic customer service in politeness. I tried to give her the benefit of the doubt because I did like how my nails were done, but yesterday I read through other reviews where others were treated rudely by Nancy. Other customers also said Smile Nail employees would call them if they are even 1 minute late for their appointment threatening to give their appointment away. I had the same experience. Then I would walk in the salon and no one would even be there, they weren't even that busy. Frankly, those phone calls made me feel a bit harassed but I let it slide and tried to remain a loyal customer. Other times if I asked for my mani pedi to be done separate, Nancy would get upset and say, " I'already told you before, you have to request that ahead of time, as if its my fault for not keeping track of all her rules. " It's rude and I don't need to be chastised like a child, especially in front of other customers. I pay too much money and give nice tips to be treated so harshly. They are losing workers and recently I have noticed they only have one other guy still working with them. Lin is friendly and gives good pedicures. She recently complained to me that no one wants to work for them. Perhaps if they created a kinder environment others would want to continue working there. I ended up calling back a couple hours later and just cancelling my appointment. I will no longer be going to Smile Nails or recommending them. I hope they stop and read these comments and work harder on their attitude.

This was my first visit to Smile Nail Salon and I had a great salon pedicure by Lynne…read more Salon was clean, appointment was on time, relaxing, plenty of colours to choose from and lots of great information and laughter shared! Will definitely go back!

I was taken back when I entered the salon for a nail appointment-the cleanliness, cozy, soft, and…read morejust wonderful atmosphere was enough for me to feel comfortable! Prior to getting them, I had initially thought about getting them here or not, but the moment I had hesitantly showed the staff my inspo pic, she assured me it was possible to do. I had worse experiences in many nail salons so I was quite surprised and happy by how the results turned out! I love it, love this salon, and the people here. Will recommend is your near Guildford area!!

I have been getting my nails done here for almost 2 years and I have always had amazing…read moreexperiences, until today. I got a french manicure and pedicure done yesterday which was done amazing and when I got up this morning I realized one of my toes had a chip in the white polish. I went in to the salon not thinking it would be a big deal to see if I could get it fixed before my trip and the lady who came to assist me was extremely rude and made me very uncomfortable for even asking to get it fixed. I never complained about the service and she made it seem like I was a huge inconvenience, was giving me dirty looks, talking to the other employees and even though I couldn't understand exactly what she was saying it was very obvious she was not talking very nice of me. This was very embarrassing and she even had the nerve to tell me to call next time after she started to fix my nail. The previous owners were wonderful and had great service and staff ALWAYS. Since the recent transition things have changed. I never leave bad reviews but I wanted to this time in hopes the new owners read this and can understand how rude this one particular employee was. Having staff like this will turn clients away very quickly. Even though this is a convenient salon for me, I am really considering never going back because of this awful treatment and how embarrassed this employee made me feel for such a small ask.

Been here a couple times. They do take reservations or you can just walk in if they have an…read moreavailable person to help you. They have a pretty clean and organized shop. The workers are fast and friendly. I've only gotten a pedicure done, but I've always left with soft feet and great looking nails. They open relatively early and have quite a large parking lot so finding parking isn't too difficult. As price it seems quite reasonable for Vancouver nowadays. Especially if you're just want a simple polish 10 /10 would go again.

I went in colour nails with my mom and got a regular pedicure and it was great! It is a smaller…read moresalon but we were able to get a spot despite it being busy. The workers were all super friendly and chatty once we started talking to them which made the experience even better. I thought the selection of colours wasn't bad for a regular pedicure but they defintelty have more colour options for a shellac pedicure. All in all, very good experience and my nails looked great in the end. No chipping or nail polish off which is great and its been roughly a week so far, which is awesome.

They cut the sides of my toenails and pulled it out and now I get the WORST ingrown toenails and I…read morecan't seem to get rid of them. The nail will grow in any way it's cut so that should be avoided unless it's don't by a podiatrist. They're so painful. These workers are not qualified to remove ingrown toenails and should not be cutting nails like that especially without asking. I never had this issue before going to them twice for a pedicure. I'll never go back.

The staff at this particular hair salon provided extremely bad service. They were disrespectful,…read morecondescending, arrogant, rude, despicable, obnoxious, disparaging, and mean when I tried to explain the gripes that I had about how my hair was done. Specifically, I got called a bitch and a whore by one of the clerks. I asked multiple times to have my hair done in a certain matter. But the staff, they didn't listen. They expect you to repeat everything you say at least 3 times. If you disagree with something they say, they'll be extremely rude and say you're wrong and here's why you're wrong in such a condescending and rude manner. I urge anyone looking to go to a different hair salon to avoid this one. In fact, I also urge anyone who wants to work at a hair salon to not work at this particular place as you could unfortunately fall victim to their rude and toxic culture.