Viv was highly recommended by a colleague of mine who has amazing hair…read more It is my birthday today so I decided to gift myself a new hairstyle. I called and Viv happened to have some time to fit me in. I'm so glad she did! I explained what I was looking for and had a couple of photos to show her. Not only did she give me what I wanted, she went well over and above what I could ever have expected! I spent the rest of the day finding excuses to walk past my mirror so I could admire myself :) Thank you Viv....I'll be back!

I was welcomed warmly and felt so at home when I dropped in to have some TLC for me and my hair…read morejust a few minutes ago. Viv was an absolute gem and took such good care of me giving my hair a relaxing head massage and wash. Viv offered great advice and tips that I truly needed :) I just got bangs a few months ago and I'm still trying to learn how to maintain them and Viv took it in stride, reassessed them, made some adjustments and explained what needed to be done and got my permission before making any changes. Thank you Viv!

My hairdresser listened to me when I saw I only wanted a few inches off. I wanted to keep my hair…read morelong and thick but with texture because it gets too heavy. She did exactly just that. Her head massage was fantastic and so was the blowout. I'd come and see Tonya again. The manager is ridiculous, though. She rolls her eyes to her customers. Not ideal.

Awful experience. After 4 hours salon session, I had to leave with damaged hair, involving…read moreprolonged bleach, dyes, & harsh chemical processing. 3 different (not matching) colours. Two days later, I had a trip abroad with a damaged hair. When back to Burnaby and contacted the salon, no excuses, just bla bla bla. "It depends on your hair"! Not professional at all.

Small salon but very fair prices . Brandon does a great job and is very personable. A couple other…read morevery friendly hair dressers there too. I would give them 5 stars but the receptionist seems to have a bit of an attitude problem towards a couple select hair dressers in the salon and she makes it very noticeable to me when I go to pay for my service. I find that unprofessional. Over all, been here twice and have left happy. Thanks !

Great, caring stylists. Super fun, happy vibe. Stylists really listen and are very focused on doing…read morea fantastic job. Very nice receptionist - makes you feel welcome! This is the first salon to manage my fine curly hair. Went from quite long to pretty short. Very happy with the result!

Great place, ask for Laura...best stylist you will ever find. She is also a devout Christian so if…read moreyou need encouragement or just someone to talk to if you are hurting...see Laura.

I had one of the most unprofessional salon experiences I've ever encountered…read more I arrived for my appointment and sat in the lobby for 10-15 minutes with no one at the front desk to check me in. Not a greeting, not an acknowledgment--nothing. Eventually, I had to walk into the salon myself and ask if anyone could assist me. At that point, I was told that I had arrived 10 minutes late and that my appointment would not be honored. This is simply false. I was physically present in the space the entire time. Instead of taking responsibility for the lack of front-desk staff or checking their own system, they chose to deny reality and blame the client. When I asked to speak directly with the stylist assigned to my appointment, I was told she was already with another client. That raises an obvious question: how did another client get slotted into my time when I was already there waiting? This was clearly an internal scheduling mistake, but rather than owning it, the staff doubled down, lied, and refused to help. I booked this appointment two months in advance, planned my day around it, and it was especially important as it was right before my birthday. Instead, I was dismissed, spoken to condescendingly, and left without any service or accountability. Mistakes happen. What's unacceptable is gaslighting a customer, refusing responsibility, and hiding behind excuses instead of offering a solution or even a basic apology. If you value professionalism, honesty, and respect for your time, think twice before booking here.

I've been to Sharon a few times now, getting colour and trims. She is so lovely and fun to talk to!…read moreMy hair always looks great and she gives an awesome head massage during shampoo! So happy I found her

Wow! What an experience. I was looking for a stylist who would be able to cut my hair in an…read moreinverted. Bob, very much like I used to wear 10 years ago. I found Sharon. She gave me the full service and an incredible cut that keeps attracting compliments. I highly recommend her. She not only styles hair but she teaches which to me is a good indicator of a true professional who knows what she's doing. She is my new go-to hairdresser. So happy to have found her.

I had an amazing experience with Georgia at Head Waze! I went in with 4 months of root growth…read moreneeding blonde highlights, a root tap, and a cut. She suggested a beautiful new style I love, gave me the best colour I've seen in years, and was incredibly knowledgeable about products. Georgia is professional, easy to talk to, and truly stands apart from others. I'm thrilled to have found a stylist who knows her stuff! Plus the salon had a great vibe, it was bright and cheery and a friendly place to go. Highly recommend!

I had a really lovely experience with Georgia. She was very attentive and kind, taking the time to…read morelisten to . I love the color. She did an amazing job with my hair. I will be back to see her for sure..

My most beautiful day! Never expect the layers of my thin hair and so stunning with the hilights!read more

I have been going to Spotlight hair salon for about 3 years…read more I like to change the style, color and cut almost each time. Linda is extremely professional and friendly. She listens to my suggestions and ideas and then she does her magic and gives me a beautiful cut , color and highlights Thank you Linda.

Brie has been the best hair stylist and colourist. Friendly professional and insightful. She is…read morethe reason I keep coming to the salon.

I also use Tera. She's great. I've been going here a year or two now. I also like that I can always…read morefind parking out front.