I was a first time customer at Nailed It and had my nails done by Kayci. I went in with a vision, and came out with my favorite manicure I've ever had. Kayci was really sweet and suggested builder gel for me, which I had never done before, and it looked amazing and has held up great! I had my nails done on 12/30, and they still look perfect over a week later! I was fortunate to get the most perfect manicure, because I also got engaged the next day! I'm so glad to have finally found my nail tech in NB! read more

Nailed It - Waxing Near Me - New Braunfels, Texas

Horrible customer service. Rudest nail salon I've ever walked into. Will not ever come back :)

Way too expensive for a lousy pedicure. Owner doesn't even greet or talk to you when you come in as a first time customer. Not worth going back. read more

My nail tech was sweet and my nails look amazing but she was one of the few friendly women in this place. There's a weird, catty vibe that's just very off-putting. read more

First time here and dru helped me out. She awesome.I absolutely love them, I showed her my inspo pic and she did not disappoint! 10/10 recommend her! read more

Nailed It - Nails by dru - Waxing Near Me - New Braunfels, Texas

Didn't actually receive a service but I wish more places would make it clear when appointments are needed because the sign stating walk-ins are welcome is not always accurate. Wanted to emphasize, I didn't come in the last few minutes, more like an hour and half before there were supposed to close. read more

I've been going to Nailed it since they opened. They're extremely talented and friendly.

Nails are gorgeous!! My technician was Dru. I'm a little shy but she kept good conversation and made sure I was relaxed and comfortable the whole time. Not only did she do a beautiful job but she made sure I loved her work every step of the way. I recommend her 100% and she's affordable. read more

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I've been coming here to see Alexia for probably almost a year now. Everyone here is so friendly and welcoming! It's a really comfortable atmosphere. When I first started coming my nails were really thin and fragile from another nail shop messing them up. Alexia was super gentle and recommended things for me to do and helped me get them healthy again with builder gel. I highly highly recommend her and all the other girls here. The business owner Priscilla is also super friendly and helpful! They also have a cute collection of clothes and accessories to look at! read more

Nailed It - Natural nails with builder gel - Waxing Near Me - New Braunfels, Texas

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Once again, the attire of the staff is incredibly inappropriate but for 3-4 techs. Recently the front desk receptionist was wearing a T-Shirt that boldly said "FU&K". Totally unacceptable! And others continue to wear crop tops (no bra), bootie shorts and short shorts. How hard is it to wear a decent pair of jeans, skirt, dress and full length t-shirt!! I know numerous former clients that quit coming for these reasons. The foul language has improved for the most part, but not the attire! I also don't find it professional to bring one's children to work on a frequent basis, but this seems to be happening more often. If it weren't for my nail tech who has serviced me for many years prior to coming to Nailed It, I'd be long gone! read more

********UPDATE********* Owner, Priscilla has called me twice now to check up on me.. I'm fair and she did make it right and although I can't recant my opinion on the service that caused my pinky to be cut into, I can recant my opinion about the owner. I'm moving on.... Well friends gonna share an experience I had at a local nail place. Nailed It missed the mark for me. I thought I was on to a good thing because I read good reviews and my first 2 appointments were ok. My appointment yesterday was HORRIBLE. There was no follow up on the owner's part so double negative. Bri was my nail tech and right from the start she cut my pinky. She used the scissor nail cutters and she cut some of the meat off under my nail. NOT THE SKJN GROWING OUT-- THIS WAS A SMALL CHUNK! She apologized profusely and I'm very grateful for that. It wouldn't stop bleeding so I kept pressure on it, thinking that it wouldn't take long for it to stop but it wouldn't. She offered a bandaid but I told her I wanted to wait until it stopped bleeding. I finally gave it up and told her I would reschedule. It hurt like a MFR! I couldn't believe how painful it was. It bled so much, I couldn't see how deep it was because of the bleeding. I left and told the front desk to let the owner know that I would be filing a complaint with the board and going to the ER. I did. I went to the urgent care where they cleaned it thoroughly, bandaged it up and sent me on my way. It's been over 24 hours and no call from the owner to get my account of the incident or to apologize on her businesses behalf. Now, I can't presume to make accusations on the owner's personality, but I can say that if she has a business with good reviews and then you have a tech/client incident that could turn into a bad review than, at least have the decency to reach out and apologize. If you're a business owner of an establishment that is accountable to licensing rules and regulations then act like it. You know you're subject to complaints, but that shouldn't have anything to do with being a business professional. So I ask myself what is this business owner's ONLY motive to have a business? My answer, MONEY. UNLESS AND UNTIL I HEAR OTHERWISE FOR MYSELF, THAT'S MY REVIEW AND I'M STICKING TO IT. As far as Bri, personally not a bad thing to say, but I wasn't there to make a friend. I was there for a service and that was a fail! Of course you want to be able to have conversations and make a friend as well, but bottom line, the service SUCKED! Same for the owner, she really isn't interested in making friends through her business, she's interested in the money. So my next review is that if you go and have a good experience than great, but BEWARE, if you don't, then don't expect anything from the owner. That's what really makes an all around good business. It's what the character of the business shows during the BAD times as well! )My appointment yesterday was HORRIBLE. There was no follow up on the owner's part so double negative. Bri was my nail tech and right from the start she cut my pinky. She used the scissor nail cutters and she cut some of the meat off under my nail. NOT THE SKJN GROWING OUT-- THIS WAS A SMALL CHUNK! She apologized profusely and I'm very grateful for that. It wouldn't stop bleeding so I kept pressure on it, thinking that it wouldn't take long for it to stop but it wouldn't. She offered a bandaid but I told her I wanted to wait until it stopped bleeding. I finally gave it up and told her I would reschedule. It hurt like a MFR! I couldn't believe how painful it was. It bled so much, I couldn't see how deep it was because of the bleeding. I left and told the front desk to let the owner know that I would be filing a complaint with the board and going to the ER. I did. I went to the urgent care where they cleaned it thoroughly, bandaged it up and sent me on my way. It's been over 24 hours and no call from the owner to get my account of the incident or to apologize on her businesses behalf. Now, I can't presume to make accusations on the owner's personality, but I can say that if she has a business with good reviews and then you have a tech/client incident that could turn into a bad review than, at least have the decency to reach out and apologize. If you're a business owner of an establishment that is accountable to licensing rules and regulations then act like it. You know you're subject to complaints, but that shouldn't have anything to do with being a business professional. So I ask myself what is this business owner's ONLY motive to have a business? My answer, MONEY. UNLESS AND UNTIL I HEAR OTHERWISE FOR MYSELF, THAT'S MY REVIEW AND I'M STICKING TO IT. As far as Bri, personally not a bad thing to say, but I wasn't there to make a friend. I was there for a service and that was a fail! Of course you want to be able to have conversations and make a friend as well, but bottom line, read more

Decided to treat my 98yo mother (in town for a visit) to her first manicure in years. (She has always preferred to do her own nails.) A friend suggested we try Nailed It and to ask for Teresa. We did and got an appointment very quickly. Follow-up by the salon was prompt and included a text reminder, which I appreciated. Once there, we were quite pleased with the setting and the vibe of the salon. Teresa was excellent, a true professional in every way. Her demeanor and gentle touch were perfect for someone in her nineties. My mom was very happy with the result: gorgeous nails and a wonderful experience. Thank you. We'll be back. read more

Went here on a Friday while on Vacation. We got a Princess & Prince Manicure for the kids. Got a Mani/Pedi for myself! Service was Great and the women were so Sweet to the kids. Used 3 separate colors on my daughters nails... It was part of her Birthday treat. Wish I had taken pics right after.. Go Check it out! read more

Nailed It - Prince & Princess Pedicure's Great Staff!! - Waxing Near Me - New Braunfels, Texas

Uneven nails. Shaped ugly. Dirty work environment. They talk crap when you come from another state. Horrible work etiquette. Very disappointed in this nail salon, where I come from we have respect and most of all remember we are paying customers so hush up because you lost my business and respect for y'all! read more

I went to NB Nailed It, LLC today (they were able to squeeze me in with Cameron) and I'm SO thankful they did! She went above and beyond for my nails today. I went in with my index finger nail pulling off right below where my skin stops and nail grows and she repaired that baby for me (true nails destroyed my nails with a drummel so this nail was super weak and broke just 3 days after getting them done)! She also gently removed the old polish from my pinky nail (which was drummeled in to and caused a bleed from True Nails off 337) and made sure to clean it up and advised that polish should stay off until it's healed so fungus or bacteria doesn't grow. I came out of my nail appointment more knowledgeable than I went in so I'm very thankful and appreciative of that. I never felt rushed, even when her 330 got there and she was finishing up my nails. Cameron was a true gem and I highly recommend her if you're needing a new nail girl. read more

Nailed It - Waxing Near Me - New Braunfels, Texas

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My mom and I go here every couple of months for manicures and occasionally pedicures and we always love it! Bri and Alexia are our favorite techs, but everyone there is super nice. I really love the laid back environment + being able to have some nice girl-talk with the techs!!! read more

Nailed It - Apres gel x manicure by Bri - Waxing Near Me - New Braunfels, Texas

Tax service, friendly service Very professionally done. Would highly recommend this place.

Always impressed when I am here! Elena and Alexia always take such great care of me every time I go! It's always such a blast! If I'm being honest in the past getting my nails done always felt like such a chore spending so much time in the salon but now I genuinely look forward to going to get my nails done here! By far the best experience getting my nails done! read more

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I was recommended this business by my mother. I was told they work by appointment only. I booked a pedicure for my wife and prepaid in full for the service. I was told that if she canceled with 24 hours we'd lose half of the cost, and if we didn't show at all, 100%. What they didn't tell us was that the technician was running over 30 minutes late with another customer and we had limited child care so we had to cancel the appointment after showing up on time and waiting around for nothing. They gave my wife attitude when she requested a refund and initially told her that she would get zero refund. Later the owner Pricilla called and did apologize and even offered to give her a free pedicure in the future. She was told we would be refunded. I thought this was the end of it, and was satisfied with the outcome. However, not only did they not void the transaction the transaction went on to fully post to my account. I called and spoke to the owner again, and she promised me she sent the refund and promise to text me a picture showing me that it was refunded. I never received the text or the picture. I now have to dispute the transaction with my bank because I have no faith in this business to do the right thing. This has been a total disaster and waste of my time and energy. My recommendation is to never use this business. Requiring a credit card on file to book an appointment, then not honoring the appointment time and then not refunding you when services weren't rendered is not a way to run a business. If the owner reads this, I hope she understands that if she would have just sent me the proof of the refund like she said she would I wouldn't have to dispute the charges and I would have left a different review. read more

Not a fan of the express manicure. No nail soak or arm massage. It's enough to make me consider going elsewhere.

Came in for a 4pm appointment - she let me know she would let her know I was there. I waited until 4:15 and left. If you set an appointment time -be considerate of others time. If you are running late - at least come and greet the customer and let them know you are running late and will be with them shortly. No one even acknowledged me or even looked like they were coming to me to get started. read more

Amazing technicians, highly skilled, high quality nails & artwork. I got Aprés Gel extensions for the first time, fantastic job. read more

Nailed It - Aprés gel - Waxing Near Me - New Braunfels, Texas

Lesly did my nail and I loved them! She did such a good job. Love the atmosphere everyone is so nice read more

Nailed It - Waxing Near Me - New Braunfels, Texas

I absolutely love my set! She was so skillful and took her time! She knew what I wanted by listening and then delivered! I am so excited to go back for my appointment in a couple of weeks! I can't wait to experiment and try some designs! Thanks Stacy!! read more

Nailed It - Waxing Near Me - New Braunfels, Texas

I've heard great reviews about this salon so I called and made an appointment. I went to my appointment and was SO DISAPPOINTED! My nail tech didn't even tell me her name and did an absolute horrible job on my powder dipped nail set. The very few words she did tell me was that she hasn't done powder dipped in a long time and she forgot how. She did ask another nail tech for help who stepped in a few times to help with my nails but the end result was BAD! I left the nail salon with uneven nails full of bumps! They were horrible looking nails! I wasn't even asked to wash my hands after she finished.... she literally told me that I was done and that was it! I left with white powder on my fingers. The photo doesn't do it justice... it looks bad! I had to leave to go grab my kids from school but I did complain at the front before I left and nothing was said. I will not be going back to this nail salon!! Very unprofessional! read more

Nailed It - Waxing Near Me - New Braunfels, Texas

Shanna was amazing. Very personable and asked every step of the way if I liked what she was doing and if I wanted any changes. They are appointment only, but I have had two times where they could get me in same day. This time I had an appointment weeks in advance though, as this was for my wedding. I came in for a pink to white ombré, showed her I picture of what I was thinking, and she went to pick out the colors that matched. She ended up using three colors to make the transition seamless. She was very gentle and took her time making sure everything looked perfect. I would definitely recommend this place to anyone who wants a good manicure (I have yet to get a pedicure here). read more

Nailed It - Waxing Near Me - New Braunfels, Texas

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This was my first time going. Teresa was amazing. I did a gel mani. They use Opi colors which is definitely a plus!!!

I walked in and I was lucky enough to get taken immediately! My nail tech was super sweet and did a beautiful job. read more

Nailed It - Dip powder with tips - Waxing Near Me - New Braunfels, Texas

This salon was recommended by several people. I made an appt for a dip mani and pedicure. My tech was not onsite and showed up 30 minutes late. She talked me out of dip and suggested gel. I agreed since I have never tried it. Worst nail experience ever ! My nails were lumpy, bulky and chipped within days. Hideous !!! Lousy pedicure, she clearly did not want to be there. Not the least bit friendly. Her and the tech beside her gossiped about clients. It was also the most expensive experience in New Braunfels. My tab was $ 135 for bad work I had to have redone. read more

Super professional and accommodating. I have gone to several technicians and liked them all! Some specialize in certain applications. You need an appointment, but they try to get you something if possible! read more

Absolutely love my eyelash extensions thanks to the amazing mariah!! they always turn out so beautiful!! Go see her

I went in the day before my wedding to get my nails done I was in such a hurry to get home because I had family coming in. So I sat there showed her the pic I wanted and when she was done i told her it looked nothing like the picture and she said I was over thinking it that they looked great! Multiple missed calls I just paid and went home and then realized the French part was painted uneven, my nails had bumps in them, the polish job was horrid, some of my nails were uneven and bumpy. They were closed by this time! I had 0 time on my wedding day the next day because I had hair and makeup and family over!!! I literally told my photographer please try not to get my nails in the picture or photoshop!!! I contacted the owner Priscilla and she said she would look at the schedule and make it right and get back to me that day! Was 9:30pm hadn't heard from her so I told her just forget it and refund my money! She said she had gotten busy with her family and was sorry so I understood and she gave me the appointment time of 9am Saturday with another nail tech. So I go in and I sit down and the girls in there couldn't believe what a horrible job I had on my nails it had been a week and they looked like I had them on for Months and they just popped right off!!! So the new nail tech does an amazing job on my nails and i love them!!! Then I was charged again for my new set of nails that the owner was supposed to be correcting the horrible job that I had gotten before! I can't believe the customer service and that I was charged again to fix there nail techs mistake and this was making it right?!?? I will never be back here again!!!! read more

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Was really impressed on the service I received while at Nailed It. Marie took her time and did an amazing job. Alexia did a wonderful job on my pedicure! I will definitely be back. read more

Nailed It - Waxing Near Me - New Braunfels, Texas

Lack of communication among the nail techs and Receptionist. It was my first time ever getting my nails done anywhere. I let them know that. No one told the tech about my appointment and by the time they noticed ime I'd already waited past my time slot- she wasn't working on anyone at that point. She then barked at me to choose a color when I was about to sit down further delaying the process read more

Love this place. It was recommended to me by my hairdresser at Salons by JC. Very relaxing. No frills. I felt right at home and could understand every word. Will definitely be back. read more

If I could give more than 5 stars I would! Very good service and the perfect balance of professional and personable! Not a normal nail salon where they're just trying to get you in and out. They take their time, get to know you, and make sure you love your nails! I picked out the wrong color for my refill and my nail tech helped color match me without having to be asked. They're by far the best nail salon i've ever been to, and I hope more salons start opening up like this. Salons that care! read more

Lilly is the best!!! She does so well with nail art especially with little girls! I took my daughter and she was so great with her and is the sweetest! Definitely recommend!!!!! read more

Best place to get my nails done! Hands down!!! Not only because my nail tech, Marie is there but because everyone in that staff is super friendly and makes sure you have the best overall experience! read more

Alexia is incredible!! I just recently switched my salon and I am so so pleased. Apres is a game changer!

Came in for a pedi and had a great experience with Lily. Happy customer, will return.