I'm somewhat torn. They have always done a pretty decent job when I would get a pedicure and even when I went for a manicure the time before. This last time I was disappointed with the results. It was applied way too thick and you can see how it looks poorly done. I am actually changing places since this happened. I used to like them but seems like they aren't up to the quality they used to be. read more

I want to start first by stating the overall environmental of the Spa is my biggest issue. I've been to the spa twice. Once right before thanksgiving. I had the older Asian lady (one of the only Viet ladies I saw working there.) she was very aggressive when doing my nails, and when a girl walked in to get an appointment she was turned away because everyone was busy, however my nail lady was very rude and said to me "she must be very dumb to try and walk in at such a busy time." When I had just done the same an hour before. She wasn't great, and I decided if I came back, I just wouldn't go with her again. The next time I came was almost two weeks later. My nail snapped in half and never having that happened before I figured I would go back to the salon to get a fill and have them fix my nail. Immediately when I walked into the Spa, a man who was there last time (assuming the manager or owner), was sitting in the front and asked me what I wanted to get. Unfortunately he was very inappropriate from this moment on. He told me nicely to sit and someone would be with me soon. I wasn't waiting more than 5 minutes when a girl came and asked me to sit. I was waiting seated in a spa chair for about another 5-10 minutes (didn't care about waiting I was in no rush lol) some sort of mix up ended up which again I didn't care about, but the nail tech next to me took me once her client left. While I was sitting there the manager guy literally started yelling at my nail tech from across the other side about where the other girl went, he literally proceeded to call someone lazy, brag about watching the girls/staff on the camera system, and overall berate the staff in front of me and all the other people getting their nails done. My nails themselves were like a 6/10 each time. Not bad when they got done but didn't last past a week and a half. Hopefully the owners can take this to heart and know people are listening to how they treat staff, and if you have a high turn overrate it could very likely be your management has a lack of proper training, and doesn't know how to lead a team. I unfortunately won't be returning because I don't believe in supporting this business on how it treats its employees. And yes, it is that deep. read more

Went for the first time yesterday and was able to walk in without an appointment and asked for Valentines nails, Angela gave me exactly what I wanted! Small shop, friendly vibes. read more

Nailed It - Valentine Nails - Nail Salons Near Me - Clayton, North Carolina

Usually love this place but got my birthday nails done last week and they began cracking/chipping/peeling (dip powder- which usually I have great retention with). An older man did them and when I went back today to get them fixed I reiterated that I will just pay for a new set after arguing with him about he just wanted to fix the cracks. He then rudely told me to pick out a color and then proceeded to remove my old dip polish. He then began ROUGHLY doing cuticle care, hurting me. I expressed this and he became defensive. I told him last week he was not this rough and he told me that we were done here. I got up and said I will go somewhere else. Hoping the owner who was sitting right next to us reads this and has a conversation with the worker and his rude defensiveness when I was a willing to pay customer who has been there countless times. read more

I just received the best pedicure of my life! This place recently opened up near me. Yesterday I was looking to get a last minute appointment at a nail salon a friend recommended but they didn't answer the phone (I tried calling twice) it was 30 mins before closing. So I thought about this place and how they just opened plus it's closer to my house. I called and they answered right away and I was able to make an appointment for the very next morning! Amazing! This was one of the best pedicures I've ever had! And they even gave me a mini back massage with heated stone!!! The massage chairs were great. And they even offer you water! I left this place feeling so relaxed! $40 very affordable....treat yourself ladies you won't regret it, or men!! Still trying to convince my husband to go with me one day. I will be back!! Definitely thinking about making this a monthly thing. They all wear masks and so do the clients. They use a liner on their pedicure chairs and sterilized tools. Very clean and classy establishment. read more

See all

Steven does a good job on acrylic in general, but the customer service is lacking. I moved close by almost a year ago and keep trying to go out of convenience , but no more. They aren't helpful with color or shape and no conversation. Selection of polish is not impressive. No drinks offered (only once given a water). I have received one great pedicure, mostly are ehhh ones and one horrible one, so it's spotty. You will definitely get turned away if you walk in towards closing hour. Recently (and what inspired my review), I was called out in front of the whole salon for not returning when asked to come back as a walk in. Then treated extremely rudely. As a former service provider myself, I am forgiving enough and tip well, but this is unacceptable and undeserving of my repeat business. Would not reccommend. read more

RUDE and UNPROFESSIONAL! I am bleeding and covered in wax, polish, and fuzz. They clipped my cuticles so short, I started bleeding. She had to redo my thumb three times, still looks bad. Tammy was rude and bad at her job. They overcharged as well. They also treated half of there staff so poorly. NEVER AGAIN. read more

See all

They do a great job. Sanitary place. Staff friendly and wait time hasn't ever been long either.

Awful. Would never go back. Had acrylics done with my daughter and they had 5 different people working on her nails. 2.5 hours we were there. The techs kept rotating to other customers and telling us to wait. Wait while you do other people's nails??? 2.5 HOURS. RUDE. My daughter was tearing up from the pain and the glue being stuck to her skin. Techinician didn't even notice. My daughter told her and she said "oh". Nails were not even (how can they not see this?), so my daughter kept pointing it out. Then to top it all off, the technician told us that it was $45 for the nails, then $5 to have them shaped almond, then $10 for the glitter coat on her ring fingers (that she didn't ask for). So...$60. SPEECHLESS. AND... THEY ARE MESSY AND UGLY. ZERO STARS. Just awful. Never again read more

Absolutely loved my experience at NAILED IT!! Tina, the owner even went and bought us wine coolers because we asked for a glass of wine and she didn't have any. Kellyn, my nail tech did such a thorough job and was so attentive. I am very happy with my experience and would HIGHLY recommend. read more

Nailed It - Nail Salons Near Me - Clayton, North Carolina

Like with any business there are times where the service is exceptional and others where it's not quite what you expect; it's how things are handled in the times where they aren't as expected that really makes a business 5 stars. We have been to Nailed It more than a "few times" and our experience there has been wonderful. We clearly kept coming back. Recently we had one of those experiences that wasn't like the usual. Tina, the owner, is absolutely amazing and 100% made things right. I will continue to go back for as long as it's around and they keep their customer service levels. Five (+) Stars from me. read more

AWFUL experience at this spa. I walked in wanting powder dipped. I was talked out of that. I was told to get "vitamin" gel, lasts longer (costs more). The end result was not what you would want for $70 treatment. Two days later, I see bubbles under the gel polish, after only 2 days!! I was told they would last 3 weeks! Its 2 weeks later, and now I can peel the polish off by hand. And one tech started on me, and another tech finished. If I gotta spend an arm and a leg, then 1 tech should take care of me start to finish, not leave me to help someone else who just walked it. That's another thing, they dont take appointments, so you get who ever is free when you walk in. I will NEVER walk in to this salon again! read more

I love coming here! I come here every time to get my nails done. They do great manicures and pedicures. Would definitely recommend. I love taking my boyfriend here to get our nails done. read more

Nailed It - Nail Salons Near Me - Clayton, North Carolina

This was my very first time coming to this salon and let me just say it was very welcoming/refreshing. Everyone was so nice and easy to talk to. Caroline did my pedicure and she took her time. Most places make you feel rushed and I did not feel like that at all here. I'm super excited to make this my go to salon being that I just moved up the road. Prices are pretty standard read more

See all

Worst experience I've ever had at a nail salon. I called prior to getting there and asked for powder, they said no problem come right in. I showed up sat right down and a woman started soaking my nails. Everything was going great. A few minutes after she wrapped my nails, she left the salon.. and never came back. I sat there for about 45 min soaking my nails. I then realized that the only other person who does powder dip, was working on the woman next to me who was getting a design on every single nail with 4 different colors. So I decided to not do powder and asked the man for a regular manicure. I had to be at the airport, so I didn't have a whole lot of time. He told me no problem and I still sat there for now an hour soaking my nails. When he finally finished he sat down and tried to convince me to get a vitamin gel which over and over again I told him no. Finally, someone else sat down to work on my nails. I was now sitting in this nail salon for 90 minutes. She started a regular manicure and I asked for the color white. She painted my nails, I got up to dry them where the polish started to get wrinkly. I went over the gentleman and showed him and he told me it was the color that I picked, that's why it was like that! White is one of the most common nail color in the Summer and I get it all the time and never had this happen. They told me they would have to redo my polish, which I said no because i had to leave for the airport. I asked them to take the polish off and put on clear, and asked for some of my money back. The man looked at me like I was crazy and told me no. I wasn't going to argue with him, I knew I would never ever be back there so it didn't matter. I paid $37.00 for a terrible manicure that took 2 hours. I would never go back! Horrible service!! read more

Nailed It - Nail Salons Near Me - Clayton, North Carolina

Here's a little bit of advice..when your charging 112 dollars for a pedicure and manicure you could teach your staff ( the short guy with dark hair in particular) to say thank you when a customer tips him. Extremely rude, I wanted to say something but their was a little girl there. You just lost me as a customer. read more

I was going to a spa further away until this spot opened near my home and decided to take a gamble and try Nailed It out. I am SO!!! glad I did. I get excellent service, beautiful nails, and a relaxing experience every single time. The staff (namely Henry, Tina, and Destiny) make it a point to remember you and call you by your name and make you feel right at home. I would recommend this spa to anyone. I won't go anywhere else! read more

Nailed It - Full gel set, getting a #3 pedicure from Henry! - Nail Salons Near Me - Clayton, North Carolina

This was my first visit and my LAST. I requested acrylic nails and I absolutely regret it. At the end of the service I asked the man with the bowl hair cut with high lights to please correct my nails. Immediately he started yelling he was not fixing it was my fault for not telling him during the service. He never once asked me. Then he proceeds to trash talk me to another customer so I then requested a partial refund, thinking this was fair... He said no refunds (there is no sign posted beware). I asked for the owner. He then told me I would have to wait for SIX HOURS for him to fix my nails & shortly after the cops arrived... Not sure why the cops were called.. The owner showed up 20 mins later to the salon, the guy who did my nails was silent at this point. I requested a refund to the owner and she told me by law she does not have to then proceeded to pull out a handful of Johnston county sheriffs letters. This obviously was not the first time this has happened nor will it be the last. The owner corrected my nail in less than 30 mins ... meanwhile making excuses that the guy who messed up my nails did not know English... but an hour prior he knew it just fine. First impressions should have made me run right back out the door. Upon walking in there was a box of chicken sitting open.. The wax is open and looks so disgusting. Now reading through the reviews it's very obvious there are some fake post.... I really hope I can save someone else from having a horrible experience like mine! read more

See all

Visited this spa several times over the past year and today was the absolute worst and traumatic experience I've ever had in a nail salon. If you are looking for customer focused atmosphere don't waste your time. If your looking for a place that treats customers with dignity and respect don't come here. The same guy mentioned above in another post who identified him as rude threaten me and did not apologize for the painful pedicure experience I received on Mother's Day!! A year ago I would've said hands down best spa in Johnston County. But today please patronage an establishment who is about providing top Level customer satisfaction to ALL of its customers no matter of race or nationality!!!!! read more

The owners are so rude! I confirmed with Hispanic worker that they treat people who only do polish changes different to the ones spending more money on gel and acrylic. I made an appointment and the owner ask me to come back later and was rude. Never again! Over priced terrible service read more

Decided to try it out because it's super close to my home. Made my nails bleed and didn't communicate with me the whole time. Just a got basic manicure with clear polish (not gel) and spent $25 when I spend $12 in Garner. To top it off, one of the employees went outside to smoke and left the door open.. so the whole facility smelled like cigarettes. read more

Love this place my nails look great and everyone is always super nice highly recommend!! read more

The salon is very clean and has a great ambiance. But it was the most expensive gel mani/regular pedi ($72 plus tip) that I've ever had and just a few days later my nails were chipping away. Never again. read more

Had an amazing pedicure with my friend. It was so relaxing and just amazing service. Would definitely return :)

Tina does an amazing job. I do the vitamin gel fill on my nails I've never been stronger.

Arrived at this place 10 minutes after opening for a mani and pedi. There were two other people waiting and they told me it'd be about a 30 minute wait to sit and pick my color. After about 50 minutes passed, they finally told me to take a seat at the desk for my mani. 20 more minutes passed without anyone coming over to help me or talk to me. At this point I left and will never be returning here again. Their customer service and hospitality is crap read more

This nail spa did a great job! I was able to make an appointment over the phone and was greeted as soon as I walked in. I would definitely recommend and hope to be returning! read more

Nailed It - Acrylic nail set with design - Nail Salons Near Me - Clayton, North Carolina

Nailed It Spa is by far my favorite nail salon around. Their service and product is superb. They're always friendly and my nails have never looked better or been more healthy. read more

Nailed It - Manicure - Nail Salons Near Me - Clayton, North Carolina

I have been to this nail salon 3 times and I have been please with each visit! Tina has done my nails and knocks it out the park every time! Her sister also works with her and she does very detailed designs! I would 10/10 recommend!! read more

I went to this salon for the first time today. I got a gel full set. The staff were super friendly and told me prices up front. They offered me a drink and started right away. The place is very clean and pretty. I've been getting my nails done for over 10 years and I think I've finally found my go to! Highly recommend! read more

I tried to treat myself and sisters and ended up with my mild looking like they needed to be filled and not the same sizes went back and waited for hours to get them fixed and still am not happy with them but I did not want to stay there any longer read more

Most friendly and caring team. If there is something you don't like, they will fix it immediately. Tina does her best to please everyone. If you've had a bad experience, give it another try. read more

I really wanted to like this spa because it's so close to where I live but every time I I go the service isn't good and it's so unorganized. I know people are working towards their degrees a d need to get experience but you can tell the difference in their techs experience. The first visit the techs told me they were in school. One couldn't paint my toes with a steady hand so she asked someone else to do it which I was happy for. This time I had someone who was inexperienced and tried but the work wasn't done well. I'll probably drive to the salon I normally visit and ask for them to repaint my nails. read more

When I came the first time back in October, I loved it! It was so relaxing and everyone was so nice!! But the last 2 times I've visited I have not enjoyed my experience -- especially this last time. I came in on a Monday afternoon. I was the only customer there. The workers were too busy in their conversation to really take notice of me. They were so slow in getting me to a table and then the lady who did my nails wasn't paying attention and broke my pinky nail -- causing pain and bleeding. My nail tech didn't even apologize for it! When they remove the dip from my nails I had to place my hands in bowls and just stare at the wall, no one talked to me, tv wasn't on, my nail tech went to go talk to her coworkers. I just sat there for several minutes staring at a wall. It felt like torture. As I sat there I looked around and I was not impressed. This place was dirty and disorganized. It didn't look like a professionally run business. I just felt the whole atmosphere was unprofessional and not customer-centric whatsoever. Not coming back to this place anymore. I will go go North Hills instead. All the workers there need to take a class in customer service. read more

Two out of the three nail techs make your nails look look really great. However, they charge for every little thing. I came in with almond shaped nails with the dip powder. They talked me into getting "vitamin gel" (do not do this. It is no different than the dip powder overall), and said it was $75 for the first set and $55 for fill ins. Ok, fine. However, they wanted to charge $5 extra for the nail shape...the same shape that I came in with. I've noticed each time I've been there that they tell other customers "it will be $5 for (fill in the blank)". Everything costs an extra $5 with no rhyme or reason. Because of the ever changing costs, I won't be going back. read more

I did not have a good experience. Clipped my skin while doing my cuticle on my big toe shaped nail badly and color application was horrible! I won't be back. read more

They did a great job on my pedicure. Took their time and didn't rush even though they were busy.