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    Botanicals Salon & Spa

    2.8 (5 reviews)
    Closed 10:00 am - 5:00 pm

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    Alossi Renewal Spa

    Alossi Renewal Spa

    4.1(13 reviews)
    8.4 mi
    $$

    The only reason I did not give 5 stars is because the customer service was lacking. I have been to…read moreseveral different spas, and this place is at the bottom of my list for customer service. While waiting for my appointment, a massage therapist walked out into the lobby, with her mask down, eating a snack and playing on her phone. I know people are at work and need breaks; I just did not think this was professional in the front lobby of the spa. My appointment was at 5:15pm. No one said anything to me about my massage therapist running behind. When I asked if she was late or what was going on, the receptionist's response was "Well, I have only been here half a day, so I don't know." ...... (????) When she returned, she did not apologize or provide an update; she simply sat back down at the front desk. My therapist came out shortly after to greet me and walk me back. There was no apology from her for running late and she did not introduce herself at all. She simply asked if there was any area she needed to focus on and left the room for me to undress. However, all of this being said, the massage was great and definitely worth it. I did ask my therapist what her name was when leaving, and the receptionist was very sweet and helpful while checking out. I just wish there would have been better service from the front end, so I would have been less annoyed going into my massage.

    Booked a deep tissue massage, but got one of the weakest massages ever. I asked her to press harder…read moreand she didn't respond and didn't press any harder. It got to the point where I thought I'd accidentally booked a Swedish massage. Masseuse did not do a good job communicating. Masseuse also didn't focus on the areas I asked to focus on. Not sure what the point of filling out the form before the massage if they're not going to read it. No water provided after. Probably have had a hundred massages and was always offered water or tea. Very poor value.

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    Alossi Renewal Spa - Had a fabulous pedicure with Margret, the hot wrap and wonderful massage, helped my tired feet.

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    Had a fabulous pedicure with Margret, the hot wrap and wonderful massage, helped my tired feet.

    Botanicals Salon & Spa - spas - Updated May 2026

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