I booked with Estrella a day before, she had stated that all she would need was my info. This was…read moredone through her instagram messages. I took time off work to get to the appointment on time, drove OVER AN HOUR AND A HALF to get to her, waited in the lobby where she approached me and said she had no appointments for the rest of the day. My heart dropped, I showed her our messages from the day prior and as she scrolled through them she muttered "oh i forgot..". She said that she could not take me that day because she had booked a class for that time slot. It was beyond unprofessional, inconsiderate and upsetting. She said she'd be accommodating but didn't offer times and when I asked about my next available day she seemed hesitant to take me. She later went on to post on her instagram that it was clients duty to assure that their appointments were set and that she would send verification texts, the whole situation just was very unprofessional. I have nothing against her work, just wish it went differently. She later offered a 30$ discount but I am still hesitant to take the offer. Also I am very forgiving and understanding of human error, I know times are busy right now but there was just no way for me to know if I wasn't booked considering all she had asked of me was my information. I never knew she sent verification texts and she was continuing to promote other time slots on her instagram so I assumed my time was booked.

I walked in. No one greeted me at all. Two of the employees made eye contact with me and didn't say…read morea word to me. I stood at the front desk for a good minute and no one came up to ask why I was there. Horrible customer service.

On my fiancé's account. I had the pleasure of having my nails done today for my wedding on…read moreSaturday. Her work is amazing. She's very kind and I definitely recommend her!!! Thank you so much!!

Tried calling for an appointment and can't seem to get a hold of anyone and my call goes directly…read moreto vm. The voice mail box is full so can't leave a message either. Is this place still in business??

Been a customer for 3 years. They use quality products. I NEVER have lifting or nails popping…read moreoff. Even after I slammed my finger in the door of my chicken coop!

Today was my first time trying this nail salon and I'm so glad I did. I love the services received…read more I got a fill and pedicure. I will absolutely go back

John did an amazing job, I will definitely be a returning client. Establishment was clean, and…read morewelcoming.

My favorite nail genius Andy took care of me again! In and out in just over a half hour for a fill…read moreand cat eye polish. Thanks again Andy.

Brandie does amazing nails…read more Her work is clean & she uses quality products. I showed her a picture of the nails I wanted and she did them perfectly and they even turned out better than picture!!!

I came in for my appointment with Jennifer , I was rushing and didn't have time to take my weave…read moredown , she took it down so gently , conditioned and combed it out & then gave me protein deep conditioning treatment my hair is so soft and strong! I'm so thankful because it's hard to trust people with my hair but hands down I will definitely return and return !! Thank you Jen

Omggggggg I'm obsessed with my nails they came out just so pretty, the shape is perfect and the…read moredesign looks even better in peréon. I love Cateye designs so much Definitely coming back

I went in for a pedicure and paid for the most expensive one they had. I believe it was $75 plus…read moretip. The technician started off cutting my nails before soaking my feet. So she was working with dry nails and skin. She ended up cutting my skin and making me bleed. The service was very rushed and not relaxing at all. No foot massage at all. The hot stone part last about 30 seconds. The paraffin was done for less than one minute. I feel like I got ripped off. I don't recommend this place.

I come a lot and have always have great service during my pedicure. Loved the experience and will…read morenever go anywhere else!

Unfortunately, I had a very disappointing experience at this nail salon today, particularly with…read morethe level of customer service I received. I requested a regular pedicure with black French tips and no gel. After the service was completed, I noticed that the black tips appeared faded and looked more gray than black. Since I was unhappy with the finished result, I politely asked if my nails could simply be painted completely black instead. At that point, a male employee who identified himself as the owner became involved and told me I would have to pay an additional charge because I should have said something before the technician finished. However, I explained that I could not have known I was unhappy with the final appearance until I was able to see the completed result. Rather than trying to resolve the situation professionally, the conversation became argumentative and uncomfortable. When I stated that I would not be returning to the salon, his response was, "Good, don't come back." I understand that businesses have policies regarding additional services or changes, and I respect that. My concern is not simply about being asked to pay an additional charge; it is about the way the situation was handled. As a customer, I believe concerns should be addressed respectfully and professionally, especially by someone representing themselves as the owner. Good customer service can make all the difference when resolving a misunderstanding or dissatisfaction with a service. Unfortunately, based on the way I was treated, I would not recommend this salon and I will not be returning. I ended up tipping the technician because it wasn't her fault.

I called ahead. She got me in in five minutes. The service was impeccable. Honestly both nail techs…read morewere super sweet and accommodating. They weren't pushy or like trying to upsell me for anything however, I did opt for a premium pedicure and all the fixings for my gel manicure. The nails lasted so long. It's unbelievable. It's the best manicure I've gotten in a really long time. She did the buildup. She did the shape exactly how I like. She worked with me on the color even after I changed it twice and did a killer designed super fast and the nails didn't lift anywhere around the edges. They didn't break they didn't crack and I pushed my nails to the limits. 100% would recommend 10 stars. After my next appointment, I will take pictures. (I messed up and went out of town and got a new set, paid over $100, and have two broken nails within the first week. I'm so annoyed. Can't wait to get this set off and get back to my girl Mio!!

Came as a walk in, waited about 5min (Lucky me) had my pedicure done by Van (excellent service I…read moremay say) overall my experience went well.

Have had my nails done for over 30 yrs, this girl is good...friendly, fast and awesome art. Would…read morehighly recommend her.

Not trying to hate keep this place bc I love all of the girls that work here…read more This place is great. Pricing, especially compared to others is PHENOMENAL. Nail techs are all great. So much to the point when I make an appointment I go with whoever bc I'm happy with anyone I get. Do yourself a favor and go to Crystals Nails.

10/10 experience! I got a matching French manicure and pedicure, and the attention to detail was…read moreamazing. The shop was clean, comfortable, and efficient. My hands and feet look so elegant--highly recommend!