I can't tell you how many of my friends have raved about what an amazing job Jennifer does on their…read morecurly or wavy hair. They drive from all over to see her. She truly is an artist! Today we just happened to be in town and she squeezed my husband in for a haircut and we were surprised to find out how much experience she also has as a barber. She did such a great job. I would highly recommend!

We Went for Manis and Pedis with the family and Olivia did such an amazing job on my nails. Love…read morethe work & detail. She is very precise & does such a great job on the shape and design. It is such a cute salon and the nail salon is too cute. I will definitely be back to get them done when I'm visiting again.

horrible service and haircuts. Would not recommend unless you want a messed up haircut.read more

Salon: This is a small salon on a dead end street. I'm not going to lie, I wasn't expecting…read moresomething higher end on a dead end street in Greencastle. I've had my hair done all over the world and was SURPRISED when I walked into this small boutique salon. There was a twist of style and class that brought a very welcoming atmosphere as I walked in the door. Stylist: I was promptly greeted by my stylist, Maxine. I saw a client of hers while shopping for some shoes. I'm new to Greencastle, approximately 4 weeks, though I hate finding a new stylist...it needs to happen. When I called for an appointment they were quick and curtious. Maxine done a quick consultation...not knowing exactly what I wanted, I let her have the reins with some guidelines. She asked if I wanted something to drink before we got started, however I brought a drink. I'm unsure if they offer coffee, tea, etc. Result: I was not disappointed! She gave me the pop that I wanted - I am very happy. I wanted to keep most of the length but I also wanted to cut it shorter. ..gah...I just couldn't make up my mind. She was very patient and overall a great conversationalist. I hate being in a chair of someone socially awkward. I may have found my stylist on the first go...I definitely love the salon and I will be back! The best part -- they keep up on the most updated techniques in style. That is important because if I see something, I usually want to try it.

If you're getting a manicure, ask for Amber. She is amazing. I always get dip, they last me over 3…read moreweeks with no chips.

Love this nail salon. I get a fill and it was perfect. I see several different techs and they are…read moreall great. I would suggest making an appointment first.

Most relaxing nail appointment I've ever had! I did not once feel the stressful -get in & get out-…read morehustle that I've always experienced at nail salons. This place was beautiful, calm, clean, and super friendly. Ken did exactly what I asked for, and the other staff all seemed just as great. I will definitely be back!

I was a customer for about 5 months. No problem with dip powder until I decided to try the gel set…read morecalled "Tiana Collection" As Ken started the set, I noticed a burning sensation after the 2nd nail was done. I let him know it was burning and suggested he lower the UV light that he used to set the gel. He mentioned that the light only had 1 setting and that he couldn't change it. As he continued, I suggested to move the heated UV lamp further away from my nail bed as the temperature and position he had it in was burning my nail bed. I mentioned this as a reminder several times. When I got home that evening, I had to take Tylenol and add ice to my nails to sooth the burning sensation. At this point, I was concerned because the burning radiated from my fingers up my arms. Went the at shop opened, I contacted Ken to let him know what happened. He had me come in to remove the gel. I also asked for compensation, at least a percentage of my money back or have him do dip set later. Jennifer told me they took the gel set off, and took time doing my nails, so there was no compensation or refund of any kind. I suggested to file an insurance claim as this was an injury due to a product they provided. She told me insurance will not pay for it and she didn't see whether I deserved a refund. I have never experienced this sort of hospitality or service at any nail salon. I came here as a referral from a coworker. While still getting familiar with this area, I thought this place would offer great service. If you are thinking of getting nails done at here, be aware because it's not about customer service it's more about money for them. I always wondered why fee for services changed often when I got the same thing each time. Hidden fees no consideration for how they treat their customers. Deluxe pedi and gel with 2 horrible nail designs totaled - $145 and still burning from lamp. Go someplace else. UPDATE: Several hours later, Jennifer, the owner, left me a voicemail asking me to call her back. I returned the call believing she might offer an apology, discount, or some form of resolution. Instead, the conversation focused on my review and why I had posted it. She reiterated that because I chose the service, I was not entitled to any compensation. When I suggested continuing the discussion after she finished with her customer, she declined and continued explaining why she would not provide a refund, discount, or credit. This entire experience was disappointing. Mistakes and adverse reactions can happen, but what stood out to me was being told, "I'm not going to argue with you," when I was simply expressing surprise and concern about what had happened. I was not arguing at all, and the comment felt dismissive. I was left wondering whether I was being treated differently, possibly because I am an African American woman. Regardless of the reason, I did not feel heard or respected during the conversation. Reactions can happen, but how a business responds to a customer who has been injured or harmed by a service says a lot about its values. Unfortunately, I felt dismissed, blamed, and left without any Potential customers should be aware of my experience and make their own informed decision. Wow

I've been here twice, the lady that works here is absolutely wonderful and amazing and polite. I…read morelove her she's quite just like me. However the guy that works there or owns the place is very mean and rude. I felt scared to even speak up and he just treated me like i was a nuisance. I felt very uncomfortable when he did my nails. I won't be going back.

Tim and Kelly never disappoint! I love their attention to detail, their kindness, and easiness on…read moremy nails! Let's just take a minute to appreciate these beauties 100/10 recommend!! Just call ahead for appointment!

Tad did a great job on my gnarly feet. I had broken my right foot seven months ago and had ignored…read moreboth feet since then. Highly recommend diversity salon.

I'm new to the area and dread dealing with my natural 4C hair. I called the salon this morning…read morearound 9:02, exactly 2 minutes after the opened. The receptionist was very very pleasant(and forgiving for me to call right when they open!!). I mentioned my hair type first because people are usually scared when they see it. I was assured that they had someone that could do it and were able to fit me in later on today. I believe my stylist was Jess (tall blonde) and she was amazing. Very patient, and understanding. I requested a blowout and a trim, the price I was quoted over the phone was the exact price I was charged. She was very gentle the entire way though. Not the slightest pull or thug while detangling. I feel a lot more comfortable being a repeat customer. Fingers crossed they get someone else that can do more styles tailored to my hair type, but definitely not a deal breaker. Overall I had a great visit , the staff is lovely, and I will be back in a few months for my next blowout and trim.

Yesterday was my first visit to this salon. I don't think I have ever had a better cut then what…read moreStacie did. Thank you Stacie!

I've been going to this salon since they opened up shop 6 years ago, and have never yet had…read moreanything but praise for Kitty & Erin and all of the staff! Kitty has taken good care of my fussy curly mane and my particular requests about styling and has never once given me cause to regret my choice! Coming from a curly-haired gal, that is high praise because prior to coming here I went through far more stylists than I can count. Colorful & chic surroundings, very spacious, you could not wish for a more pleasant ambiance! They offer nail services as well - the gal is lovely but I'm a natural nail person so that I cannot speak to.

This is a great little nail salon right outside of downtown Hagerstown. I've enjoyed the pedicures…read moreI've received (I can't speak of the acrylic & gel fingernail services), and each time I leave happy. The staff is always very kind and accommodating and the pricing is very fair. Tip: book an appointment on their website. I do this every time and have never had any issues.

Jerry is the new owner of H&T nails. She is an extremely hard worker and does amazing work! Her…read moregoal is your total and complete contentment in the work she does. I appreciate her skills and the fact she's just a great human being. She currently has three additional employees who are family and are also extremely hard workers and very kind. The work they do is fantastic. I've found they treat people with such courtesy! Prices are reasonable and quite frankly, her work speaks for itself.

Olga destroyed my nails...not only did she leave them messy and the nails just looked ugly period…read more She filed my skin down and I have little cuts on the ends of my fingers. She doesn't know how to do dip. I've gotten dip from.her once before and she either applies the powder too think or doesn't know how to shape the nails down at the end to make them look normal and not huge/thick and fat. She told me the reason my French dip was ugly was because my natural nail line is wide. She literally made straight white lines in on my fingers that just look ridiculous. 55 bucks and 3 tips later my nails are shorter than when I went in and just plain ugly.

I have been a solid customer since I first went here for a manicure! They're always so polite and…read moreare a true pleasure to visit! I've been asked so many times who did my nails and I send them straight to T-nails because they are so gentle and always making sure that I am comfortable with my nails multiple times during the process. I'm always moving stuff and their nails are able to keep up with no damage looking as amazing as the day I got them done! I will probably be a customer for life because they are awesome!

I had a pretty good experience at Luna Nails and Spa. My nail tech did a fantastic job on my…read moremanicure. My pedicure was just mediocre, the water was very cold, I wish that they would've offered to raise the water temp since the salon doesn't have heat. My nails were a lot more expensive though than I thought. I didn't realize they charged more for gel paint until the very end and it was $50 more than my home salon and I get the same gel paint there as well. Other than those few instances, everything else was good and I would go here again. The girls were fun to chat with and had a nice ambience.

The bad: My mom and I went in for pedicures. We did call ahead and make appointments that day. They…read morecalled and asked if we could come in earlier. We rushed to get in an hour earlier. We ended up waiting about 20 minutes and they started my pedicure 15 minutes before my mom's. This kind of worked out because I got regular nail polish and she got gel and it allowed time for my polish to dry. The awesome: The confusion and wait was well worth it. My mom ALWAYS complains about her pedicure. She did not have one complaint. She said her nail pedicure was perfect. My pedicure was excellent too. Just the right amount of time. The massage was wonderful. The coconut scent reminded me of the beach. The nail tech was super nice. My nails are a nice shape. It was so relaxing.