Extremely Disappointed After 2+ Years of Loyalty -- Very Money-Hungry Business That Doesn't Value…read moreCustomers My sister and I have been loyal, consistent clients at this salon for over two years. Sadly, our recent experience has shown that they care more about money than treating their customers with basic respect and professionalism. I sent a deposit to secure an appointment, clearly expecting it to go toward the booking. At no point did I say it was a tip. The owner had previously canceled on me last minute, and I was understanding. Instead of asking for a refund, I chose to reschedule. When rescheduling, I was told a time with no clarification of AM or PM. Since I asked for the earliest slot, I assumed AM. I traveled from Brooklyn to Queens early in the morning and waited 45 minutes without a single response to my texts or calls. Hours later, I was finally told to come back. Frustrated but still loyal, I canceled other plans and returned--only to be offered a free manicure to make up for the mix-up. That day, my Uber costs alone were over $100--more than the cost of the service. Given all the inconvenience, I chose not to leave a tip, which is well within my rights as tipping is optional. I usually always tip, but not after that experience. Later, I was refused service completely--because I wanted to apply the deposit I had already sent toward a new appointment rather than let them keep it as a tip. Denying a loyal customer over something so small and unjustified is beyond unprofessional. This business lost two long-time clients over a situation that could've been resolved with basic communication and decency. If you value your time, money, and being treated with respect--go elsewhere And I'm happy you responded the way you did because you only proved my point more of how viewed your customers as optional and I wasn't valued as a customer after 2 years of loyalty and consistent tipping !

I can't stop looking at my nails!…read more I've never done my nails outside before, so I was excited when my friend suggested doing our nails here. The spa is located on the second floor. Make sure to call to secure a spot, as they can easily get booked! The place is cash only, with tax if you Venmo/Zelle. The place was very chill, with the nail techs chatting with each other throughout my experience while they casually work their magic. I got the Gel Manicure ($40). They started off asking me to pick a color from a selection of books. Then the nail tech asked what shape I wanted, and began filing, shaping, and trimming my cuticles. Note to self and other nail newbies that nails need to grow out super long if you want square gel nails, to prevent the gel from touching your skin. The process was overall very relaxing, and fascinating for me to see the amount of care the lady puts into perfecting my nails. The process took around 1 hour 30 minutes, and even with my first time nails, the lady was chill and accommodated with patience, tips, and skill in making the gel manicure work on my short nails. Both my friend and I were very satisfied. My friend had the Regular Manicure ($15) and she noted how they added a finishing nail enamel spray, which other places don't do. Consider Arete for your next girls self care day!

Reservation strongly recommended…read more Ive been here a few times and always my first choice when it comes to good quality great service. I have never made a reservation so Ive always had to wait. This previous time I came, I kept coming back in 1 hour intervals with no availability. I decided to wait the last time I came back and was able to get my nails done. My nails last and have not chipped yet. (It has been 2 weeks!) It's very relaxing and they have stands for your phone if you decide to watch a show. Their designs are great and they gave me exactly what I asked for. Although my sister's mermaid tail design looked nothing like a mermaid tail... I strongly recommend this place if you're looking for lasting nail with great design!

This place may be known for its nail art but I do not recommend it for basic services like a…read morepedicure. First off, the salon is down a flight of broken concrete steps that are a tripping hazard and it is drafty and cold inside with no nice touches. I added on a service of callus removal - $15, not cheap. It was subpar, I've never seen a rasp used in any of the dozen salons I've used over the years, and the actual removal was not good. Maybe 50% of the callus was removed. Most salons have nail drying oil and saran wrap at the pedicure drying station for customers to use. This one did not. When I asked for saran, the nail tech wrapped it so haphazardly (like she had never done it before), that I ended up with marks from the saran all over my nails. Do NOT recommend.

Loved the service and my nails. I got French tips with a small flower design. The staff are super…read morenice Will definitely come back!

Updates this has turned into my new spot. These have been my new lovely colors moving forward…read more She takes her time and this week I went on a Monday and only paid $25 for my SNS.

I popped in for a gel manicure after a long week and left impressed. The tech listened to what I…read morewanted, filed and shaped my nails carefully, and tended to my cuticles without rushing. The salon felt calm - soft music, tidy stations, and a friendly vibe that made the whole hour relaxing. Prices were pleasantly low for the quality; my gel has held up for three weeks with no chips. Good service, clean space, fair cost.

This was my first time here. Tiffany was the technician who worked on my nails. She is super sweet…read moreand friendly. She was very attentive and accommodating to the idea I had in mind for myself and always checked to see if I was satisfied with every stage of the process. I received tip extensions with dip powder and then gel polish on top. I'm Happy with the final result and have received so many compliments on the nails she gave me. I was also able to meet Stephanie who is super sweet and friendly as well. I'm glad I found this nail salon and I'll be coming back.

Great job on the nails!! Loved it. It also did not take long. It took about an hour and 15 mins.read more

my best friend suggested me to this salon because she's a loyal client there & we had scheduled…read moreappointments via Instagram beforehand. there are 2 people there which was perfect for both of us & they are amazing!! we sent them photos/vids for inspiration & pricing & we each paid a $30 deposit. we got matching gel manicures & they use leafgel which is super high quality. they're both super talented & we love our nails i am 100% coming back every month w my bestie from now on they're the best!

This place meets my expectation each time. It's is such a beautiful space. Super relaxing and…read moreaesthetically pleasing. The staff is super nice and Katterine is the best nail tech! Her attention to detail and work ethic is by far the best I've ever encountered. Her work speaks for itself. I always hey polygel extensions and gel pedicures. No design is ever too much. Her dry manicures keep my nails healthy most of all!

Love this salon Katterine is very sweet...Amazing work!!! Loved my nails. She is very detailed…read more Would recommend.

Got gel nails with special design, $65, very affordable compared to similar stores. Both nail techs…read morewere incredibly nice and accommodating.

I came here again recently. I got a regular pedi. It felt rushed although there wasn't anyone…read morewaiting. The mother who was cutting my nails/cuticle cut a part of my skin which started to bleed. The daughter mentioned it as she was painting and the mother didn't care at all. My nails started chipping 1 week later. The experience felt more like a come get it done and get out. It wasn't enjoyable, although saving a few dollars as it is the cheapest I've found around the area.

I love this place! Very clean…read more Sara is amazing, her work is WOW! Definitely recommend it.

I asked for a simple basic French manicure even showed the inspo picture. As you can see . I paid…read more$80 plus cash tips ($50 for manicure alone) and left very unsatisfied after another l lady stepped into do the design again and still didn't get them right . Left with a big cut on my toes as well :) if I'm paying $50 for a gel manicure I would expect it to be perfect . Service isn't what it used to me sadly wouldn't be coming back anymore. I've been here about 4 times. And haven't went back since this !

Came here for the first time and had such a great experience from getting a regular manicure…read more However, I wanted to wait until my second experience before writing a true experience. Regular manicures are only $10 but pedicures are double at $20. I believe gel manicures are $25 but I don't usually get them as they tend to dry out my nails unless it's a special occasion. On both occasions, I had a different technician working on my nails but they were both lovely and did a wonderful job on my nails. They took their time to file, buff, cut, paint, dry, and spray the enamel sprays on my nails. My nails lasted a good month or so so I'm very happy with the lasting power as well!

Came here after looking around other neighboring nail salons with a friend a few days ago. The…read morelocation is very convenient since it's located at skyview mall. We came in on a monday afternoon, and they accepted walkins, at the time, as they were not many customers present. Although my manicure did take quite a while at about 2.5-3hrs, my nail tech did a very good job. Spent my time watching "Immortal Samsara." It was my first time getting acrylic nail extensions, so I did not know what to expect in the process. He reccomended this color for the cat eye polish, and I think it was a cute color! Service was nice, I guess the only thing I have to complain about was the smell inside, I believe it was from the acrylic power solution (the monomer solution). The entire process was $85 without tip, a bit pricey in my opinion ‍. May come back here for the location convinience with my friends again.

My boyfriends house is about a block away so I'll go here when ever I'm in the area. The only…read moreperson I trust with my hands is Gloria just because I usually get the sns color dip powder and she always shapes them perfectly... pedicures are pretty basic can't say nothing bad about them. If you're in a rush and want fast service this is the place to go, you're in and out with out a problem.

Worst pedicure I've ever had. The lady was pretty much punching the sides of my leg for her…read moremassage. Was rushed and the polish chipped in two days. I Have gotten better pedicures at other places for the same price. Watch out :)