I came in about an hour before closing. If she didn't want to take my pedicure appointment, she could have politely declined, and I would have completely understood. Instead, I received very rude service, which was unacceptable. I had no issues with the other staff, but because of this one employee, I won't be returning. Every request I made was rejected. It's my feet, and I should be able to make reasonable choices. I asked if I could wear my flip-flops so I could walk home afterward, and she said no. I also requested a base coat, and she blamed it for why my polish wouldn't dry quickly. During the polish application, she kept insisting on doing things her way without explaining in English, but it was obvious she didn't want to accommodate any of my preferences. The entire experience felt dismissive and unfriendly. Good customer service is about treating customers with respect, and unfortunately, that was missing during my visit. read more

Cinderella Nail Spa - Nail Salons Near Me - Flushing, New York

I usually don't leave negative reviews because I understand everyone is just doing their job, but I'm genuinely disappointed and frustrated with the service I received here. This place left me with serious buyer's remorse--I regretted my decision to come here and even more so after paying so much. During my pedicure, the nail tech scrubbed my foot so aggressively with the exfoliating tool that she cut the underside of my toe. She seemed to realize it too, because she noticeably used less pressure on the other foot. I didn't notice the cut right away, but felt a sting afterward and saw the injury. When I pointed it out, she apologized--but said nothing in the moment and had me put my foot back into the water, which is a major hygiene concern and increases the risk of infection. I asked when I arrived if they accepted cards and was told yes, but the additional card fee wasn't mentioned until checkout. That kind of information should be disclosed upfront--especially given that their prices are already on the higher end. I also got acrylic extensions, which were really mediocre. The length was inconsistent (as shown in my pictures), the application was thick, and the finished result looked like I already had them on for a week--she didn't apply the product close to the cuticle line, which left an obvious gap. The total came out to about $180 for a gel pedicure and acrylic manicure, and unfortunately, the quality just didn't match the price. They're charging premium rates for subpar work. (Keep in mind I wouldn't mind the price if it actually looked good and they did not give me a cut on my foot) Definitely won't be returning, and I WOULD NOT recommend this place to others. read more

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Needed a last minute pedicure and needed to soak off the acrylic from my toes. Jennifer was my nail tech. She did an amazing job and removed the acrylic without damaging my nails. She also gave me a really nice massage. I would absolutely come back to this salon next time I'm in queens. It was a beautiful nail salon. thank you Jennifer!! read more

I've been going to this salon for a while , today they really disappointed me. They charged me extra for a French design and did it uneven , even the shape of the nails was uneven, the gel very messy. I went to pay and my total was 100$ for a gel manicure with French and a pedicure. I gave the guy 100$ bill and asked him if I could leave 10$ tip with my card (I usually tip 20$ but since I was very unsatisfied I decided I'd leave it 10$) The guy took my 100$ bill and then charged me 108.30$ with my card , once I made him realize that he charged me 108.30$ instead of 10$, he got upset with me like if this would be my fault . I told him I wasn't willing to pay more than 110$ since I was very UNSATISFIED with my manicure , I claimed my 100$ bill back (which he gave me) and he got upset and clearly told me he was going to charge 10$ extra dollars for the tips. And that's been recorded on camera because they have cameras. He didn't even want to give me my receipt. So be very careful if you go to this salon , they get mad if you don't tip enough if you don't like their service and would basically rob you and charge you extra money for tips (if you pay with your card) without your authorization. I already took care of it by calling my bank but THESE PEOPLE ARE FRAUD ! And it's not for the 10$, it's the way they act that scares me . Again people , be very careful! I will obviously never go back there again . read more

Cinderella Nail Spa - Nail Salons Near Me - Flushing, New York

DO NOT RECOMMEND! Unless you want to be judged Came here to get my nails done but I've received the worst attitude of my life from one of the ladies. While removing my nails done in China, she said that I had a strengthening layer that here would cost $50. I goy lowkey shocked as in China they only charged me 40rmb ( $6), so I told jokingly told her that, and that I will not have that layer done. Then she stated that we were in the States, so prices are higher, which I understand. But then she commented: "Do you know that in the States you have to tip?". I felt very uncomfortable at that moment and I don't know why she would say that out of the blue. So I told her that I came here to get my nails done, not to feel judged, and she told me to have her coworker do my nails. I went and showed the coworker what I wanted to do, and she gave me another pricing, and kept asking me what style is this They're supposed to know, not me ... At the end, I felt TOO UNCOMFORTABLE and left with only one hand of nails polish removed. WILL NEVER COME BACK AGAIN. read more

I will never return to this nail salon because I find their prices to be excessive and their expectation of a 50% tip to be unreasonable. They rushed my nail job, did it incorrectly, and it fell apart after just four days, looking terrible. Additionally, they did a quick and poorly done pedicure, spending less than 10 minutes on my feet, and then overcharged me over $200 for the manicure and pedicure.So if you don't want to be overcharged and over price please don't go here at Cinderella nail salon it's very expensive and they wont tell you the correct prices for everything but they will wait to overcharge you after everything is done at the end of the service read more

Decided to try another nail place in flushing after the one we usually go to was fully booked. Got gel mani with regular pedicure. Definitely pricier than other places in the area. Nails were chipping and peeling off in a day so that was disappointing read more

I love the service that the nail tech Jennifer gives she is the best the location is very nice the atmosphere is very great try and technician but my technician is hands down my favorite love her read more

I had a reference photo from pinterest and Fei did an amazing job! She was super quick with the prep, but still precise and took her time with the details. She even cleaned underneath the nail, which is something I never experienced from other salons. Total cost was $115 since I had the designs. I will say don't expect a full blown massage when you get a manicure! It was very brief, but I wasn't there for the massage only for the nails so I didn't mind at all. read more

Cinderella Nail Spa - UV gel extensions - Nail Salons Near Me - Flushing, New York

employees are very good workers.however customer service and management is terrible. disappointing

Love it She did such a good job. It's exactly what I wanted. Definitely recommend this place. After I got my nails done I also got my brows waxed at the spa too. Total $60 read more

Cinderella Nail Spa - Nail Salons Near Me - Flushing, New York

Nail Salon is located inside New World Mall take the escalators going up. UV Gel Tips Extensions with the choice of 1 or 2 colors for 95.00 before tip :) Done by Fei (pronounced Fay) . She was super nice. Did a great job with my nails & was actually very quick but gentle/precise. Highly recommend getting an appointment with her. read more

Cinderella Nail Spa - UV GEL TIP EXTENSIONS DONE BY Fei. 95.00 (before tip) With choice of 1 or 2 colors. - Nail Salons Near Me - Flushing, New York

Came here on a midweek afternoon since I needed to get a pedicure. I saw that they just opened and was doing a promotion so I decided to try the salon out. The place is big, bright, and clean. Workers were very friendly and efficient. They had nice seating while you wait for your pedicure/manicure to dry and free wifi. I will be coming back to try out a gel manicure. They had a wide selection of gels and colors to choose from. read more

Cinderella Nail Spa - Front desk - Nail Salons Near Me - Flushing, New York

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This is a really nice Salon for downtown Flushing. The prices are a bit higher too at $30 for a non-gel pedicure and $60 for a spa pedicure but the service is excellent. Super convenient location near the 7 train. I enjoyed the experience. read more

I have been coming to the dim sum upstairs every time I visit NY from CA 2-3 times annually. I noticed the Cinderella Nail Spa and decided to get my nails done in NY for the first time. I prefer dip powder over gel and Maggie did an excellent job, so much cleaner look than the one I got in CA a month ago for more $$. Maggie is sweet and pleasant to chat with. I highly recommend this place for your nail care. read more

Got there to do my manicures on Lunar New Year's Eve, the customer service was really good, the place look nice, location is convenient, and they are able to do any trendy designs that's out there. But I must take away 2 stars because on my way home, I just notice that my left thumb wasn't even dry. I didn't want to drive another 40 minutes there to fix it. one week later my right thumb's manicure extension fell out completely, half week later at a concert, my other thumb is chipped,big piece broken out. Another week later my left hand middle finger manicure fell off without any signs. I've got my manicure done in few places, I've never experienced them fell out so early. Most of time I had to trim them down myself when my nail grow out. I am disappointed. read more

We were in the shopping plaza and we happened to see the nail place and we decided to go in. We needed to get our nails done anyways so we walked in and the salon was beautiful. The staff was friendly and they happened to not be busy and me and my friend were able to sit down immediately. I got reg gel mani and my friend got tips with dip. I was showing the guy the design I wanted but he couldn't do it so I got two colors. 3 colors or more is an up charge. My friend wanted to get coffin shaped nails but it was also an up charge of 10. There was an up charge for everything lol anyways, the place was clean and they had an assortment of colors. Depending on which one you picked, and I wanted to get the matte but again up charge of 10 for that. I stuck with basic gel and my nails came out beautiful. My friend liked hers as well as Ben suggestions for her and she went with it. He was super nice and would recommend anyone going to him! If we are ever in NY again and in that area, I would totally stop by again. I didn't give 5 stars because of ALL the up charges. read more

Cinderella Nail Spa - My nails - Nail Salons Near Me - Flushing, New York

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Love this salon! Grace did my nails so nicely, she was very kind and did the design I wanted perfectly. Everyone was super nice and attentive. Will definitely be coming back! read more

Cinderella Nail Spa - Nail Salons Near Me - Flushing, New York

Worst manicure I've ever gotten. The guy didn't even file my nails, so they were weirdly shaped, and he missed spots. He was also very stingy with the lotion, hardly used any at all. My nails chipped less than a day later. 0/10 do not recommend. read more

Called in for a same day gel french mani and they were able to easily fit me in. My nail artist was very gentle, listened to my preferences to help pick the best option that suited me. The salon is very clean and they also offer other services like lash extensions. read more

It was ok. There's an up charge for everything and the one thing I said is that I don't want my nails too thick and she made it thick. The shape was also all slightly crooked and my thumb nails were shaped like bird claws. I was the last appointment of the night so maybe they were rushing. I'd be open to coming again because the establishment is nice and clean, next time I'm gonna pay more attention to how much she was filing. I'm gonna go home and fix it myself. Not worth 100 dollars. Maybe the other girls are better than the one I got and maybe if I came earlier it would have been better. Not terrible though. read more

Loved my experience here! Service was great and everything was very clean! A gentleman, Michael (I believe that is his name), did my gel pedicure and was super attentive. The final look was perfect! Coming back again soon! read more

I really love their place it's very bright and very welcoming. The workers there are very kind. I hope I can go back there again. Best experience I have ever went! :) read more

I am typically a browser rather than a reviewer, but because this place is so new, I felt the need to write one because I had such a great experience! I had spontaneously decided to do my nails and just ended up wandering here. I was surprised a massive nail place was opened here in Flushing so, I decided to give this place a try because it looked quite nice inside aesthetically. It was also empty since it was Wednesday late noon. I was just going to do gel when I showed them a reference pic, but my nail tech Maggie had suggested I do extensions since my nails were short. Feeling experimental, I decided I would just follow her lead and so I went ahead with doing extensions for the first time. She was so kind and sweet! Very detail oriented with following my ref pic and I would say it came out soooo accurately. They were on the pricey end because I don't always spend on nails like this but I would say it's worth it! 1000% would come back here! Highly recommend Maggie, she's amazing read more

Cinderella Nail Spa - Extensions + Gel Manicure It came out so pretty!! - Nail Salons Near Me - Flushing, New York

Writing my first Yelp review for this spot because of the wonderful experience I had here! I came here as a spontaneous walk-in small group on a Sunday afternoon for pedicures. The people at Cinderella were very communicative and kind over the phone when I called to ask about availability, and upon arrival they were incredibly attentive and efficient. The place is clean and relaxing, and I felt that they went above and beyond when they applied extra product to make sure that our fresh polish wouldn't come off in our shoes, since we came in wearing socks and boots in the early spring. I have a perfect pedicure even after putting back on my boots and walking around town all day. I also felt that $30 for a regular pedi was a good price point considering competitors and the nice ambiance of the place. Would love to come back again! read more