I've been a customer since 2016 when they were near Diablo's and I have never had a service problem until 2024 . After discussing the price for shipping my nail tips not even an acrylic set but literal nail tips with nothing on them I was told $5 by Bill's ( the owner) dad who completed my service . Once I get to the register I'm then told $10 by Billy . The money is never the problem but the principle of the matter is . I get this service done once a month by this same place. Never have paid $10 for it and I ALWAYS confirm price before my service is provided. All in all I won't spend my money here again ! read more

One of the best pedicures I've ever had with Theresa. It's a beautiful, new salon and very clean! Very happy!

Nice atmosphere, beautiful interior. Quality work. Never disappointed in my experience.

Beautiful salon! Rushed and reckless service! I believe the gentleman I got my nails done by was the owner cause he spoke about having trouble with neighboring business trying to get his road paved. When cutting down the artificial nail with scissors he cut the tip of my finger, Petty bad. Proceeded to finish my nails blood continued to leak on file. Services weren't even discounted. Won't be going back! read more

Charged me for a deluxe pedicure when I asked for and received a regular. Price difference is about $20.

I have been going to Secret Nails (formally Nail Secret) for 8 years and have never had a problem. Teresa does my nails and has always done a great job. I do acrilic and have never had an infection except when I went to a different salon when I was out of town. Billy is also very good. Teresa stays booked so you have to book ahead. I love their brand new salon. It is a family owned business. I have seen some very rude customers at the store. Hope you will try them again. read more

Terribly messy and see through gel manicure. Will not be back. This is my final result after I asked the older gentleman to apply another coat. Should not have been allowed to leave the salon like this. read more

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I have gone here three times for my nails, feet & eyebrows and every time I come out feeling refreshed & new!

I'll start with saying I decided to receive services for my birthday weekend . However , from the moment I walked in a customer was arguing with one of the owners regarding their overpricing her for usage of gel polish with a pedicure . So , the environment was shaky just from that happening , after a few minutes I was called to a nail tech to begin . I had the exact design and colors that I wanted to use . Simple right ?! Right ... well I showed the tech a coffin design with a simple outline . I'll include pictures . the nail tech poorly shaped my nails and when presented the simple design , they didn't try to execute it at all . Everything seemed rushed until I was sent to my pedicure tech . This person made sure I had a enjoyable experience , and took their TIME . They even assisted with trying to clean up the mess from the previous nail tech . So I was very grateful that they would assist knowing I was preparing for a special birthday weekend . We didn't have much time because they were closing shop and they wanted to redo the entire set .But , we didn't have time for that . I won't be returning to this shop . Not to mention they were rude to one of their own workers that was doing my pedicure , and myself by trying to rush us . read more

Nail Secret - What I got - Nail Salons Near Me - Aiken, South Carolina

Reviews on this sight seem to be old so all I can gather from that is it is under new management. My first experience was all positive. Friendly , comfortable atmosphere. Of course my one and only nail Tec is working there and I would follow Ranea Biggs anywhere!. If I had a negative it is that it is a bit tight, but hey, I can live with that. . read more

NAIL SECRET Went in for mani - pedi. I get pedicures mostly for the massage and cuticle softening, and asked for an oil treatment that I'd had before. The oil treatment had left my legs energized and soft and moist for days. But a different nail tech not only did not massage my legs, she didn't exfoliate, and she cut one toenail too close, and she knew it because I yelled. Then she said that their cheap dollar store lotion was going to moisturize my feet. Nope! I didn't have my glasses on when I left, so I couldn't see that the polish on my toes was incomplete, but I could see when I got home that my feet were just as dry and crusty as when I went in there. I called the next morning and the manager accused me of messing up my polish. He offered to polish again, but when I told him that wouldn't help the dryness, he refused to do any more than polish. This is not my first time leaving there dissatisfied, but it certainly is my last! read more

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Been here twice now, both times my gel polish looked great! Everyone working was very nice, everything looked clean. Will definitely be coming back to get my nails done here! read more

I visited nail secret yesterday. I was greeted when i walked Inside. I let them know I needed a pedicure. I waited up front for a short time. i was told to sit in the pedicure chair as usual, but waited about ten minutes until a technician let me know he would be with me after he finished eating... after ten more minutes and soaking in now cool temperature water, the technician came back and started on my toes. There's a few things i noticed that weren't as great as some other pedicures I've gotten...the sanding pen was up to high and burned my toenail bed. I let him know it was burning and he turned it down. I was still pleasant. He didn't tend to my cuticles, or shape or cut my toenails..he asked if I wanted them cut and I said yes, he said yeah you need it. He then cut the toenails only on my big toes. He scrubbed my feet while looking around and talking to another technician who was talking to him about "being so fucking tired of this shit". He wasn't paying attention to where he was scrubbing or what he was doing...he scrubbed my ankle bones...not a very nice feeling with a pumice sponge. Then drained the water and squirted one line of oil on both legs and rubbed each for about one minute. Which was disappointing because I love the massage part. next he started polishing my toenails. That part was fine. He charged me $51 Because I got gel. Which I'm used to paying more for, and am completely fine with it because gel lasts so long. I don't know where the extra $1 came from though? I tipped him $9. total investment. $60. I wore mule slides today and just looked down at my toes after making dinner and thought I had sauce on them...I looked closer and both big toe toenails are smudged off like it was regular polish....it looks terrible and in no way would have happened with gel polish more than 24 hours after the appointment. I don't even want to go back to have them correct it bc of how unprofessional the whole debacle was. I won't be back. read more

Nail Secret - Gel polish doesn't smudge off... - Nail Salons Near Me - Aiken, South Carolina

me and my mom went there earlier today to get our nails done and it was AWFUL!! my moms nails are crooked and mine is NOT what i asked for and he didn't even paint all of my right hand. when i called the owner to see if i could get a refund he told me no! because he wanted me to come in so he could fix our nails. and i said we're not coming back and his EXACT words were "what do u want me to do about it?" SERIOUSLY?! definitely won't be coming back!!! read more

Went In on Sat. to get a fill In/ Repair and my usual guy wasn't there but I was convinced by another nail tech that he was great at what he does and has been doing it for 25 years. He removed all of my nails and started doing a full set, I reminded him that I wanted the stilleto shape nails he immediately started saying he would try to get it that close he would do coffin shape instead. I told him again I wanted stiletto shape. Needless to say I left paying $50 , no stiletto shape and my nails looked as if I needed a fill in right away. I went back in on Wed. ( my next day off) and immediately the same guy who did my nails starts to defend the poor job he did as if I caused it myself. I left very angry and I am so disappointed in this business, this is truly a rip off business. PLEASE DONT SPEND YOUT MONEY HERE. THERE ARE BETTER PLACES! read more

The place is slow the people are very unprofessional they're not interested in any bad experience you have with your service they are only concerned with getting your money I would suggest that if you really want quality work done in an environment where people are really concerned about satisfying their customer don't go there read more

Place is awful!! Rude employees and charge way too much. Do not care anything about what you want. Only the bottom line.

My friend made an appointment for the 3 of us, but when we got there they said they would only be able to do 2 out of the 3 people we had made the reservation for... I ended up having to sit there and wait to be told I couldn't get a pedicure. We were not treated well at all and it was very disappointing not getting my nails done when I had been guaranteed on the phone that I had an appointment... I would not recommend this place. read more

Awesome customer service! Came in around 11:30 for an acrylic fill in with gel polish, and was greeted and sat down right away. The older man (still not sure of his name) did an amazing job and was very personable. I was in and out in 30 minutes ! read more

It was awesome! Everyone took good care of me. I even joked around with the owner while he gave me tips on how to get a man. Lol really nice people. read more