AVOID MIMI. I wasn't going to write a review but after I learned what was said about me after I left the salon, I decided to write this. Here is my one star experience: I visited this nail salon on a Thursday to get a manicure and a pedicure before I went out of town. I had the manicure first. During the pedicure, the manicurist (who I later learned was named Mimi) buffed my heels and when I flinched, she asked if I was okay and so I told her it hurt. She stopped. When she was done with the pedicure, and was painting my toenails, I noticed blood in the area she buffed. She asked me "What happened?" I told her she buffed it. I asked for a band aide and so she put one on. I was willing to overlook it because truly - I just wanted to leave and my heel will heal. I just made a mental note not to return to this Mimi person and return to another person whom my girlfriend recommended. I went out of town the next day with a bunch of girlfriends, one of whom actually recommended this nail salon to me. In fact a bunch of my girlfriends who went on the trip regularly go to this nail salon. Two days post manicure, my girlfriend, who recommended this nail salon actually noticed my cuticles, as they were red and peeling. I was shocked. I also showed her my heel. She took pictures of both and planned to send it to her manicurist. I was completely shocked. I have never had my cuticles damaged after a manicure. I returned to town four days after the manicure and I decided to return to the salon the next morning because I wanted to show them the damage that was done and I wanted to either get a refund or a gift certificate so I can try my girlfriend's manicurist. Fortunately, the lady who did my nails was there and I was able to get her name - Mimi. I was shocked when she pointed to my nails and said that was normal two to three days after a manicure. I told her I don't care about the chip because it is normal. I told her what wasn't normal were the red and peeling cuticles. I also showed her my heel to which she responded that she didn't touch that portion of my heel. REALLY? I couldn't believe what I was hearing. To the salon's credit, they gave me a gift card for a manicure and pedicure. The next day, my cuticle on one finger started to bleed so I had to spend about $7.00 to get cuticle lotion. At the end of the day, I am really out of pocket because Mimi kept the tip I gave her and I had to spend $ that I would not have spent on cuticle lotion. This is why I am writing the review: I find out from a reliable source that after I left the salon, Mimi tells everyone that my cuticles were damaged BEFORE she gave me the manicure. Unbelievable. I'll figure out a way to post pix. read more