Warning: Awful, heartbreaking experience. I was treated so poorly and Absolute disgusting, unprofessional service and unsanitary. The worse nail shop ever. .Only 2 people work here. It shares half its space with a hair salon. The owner for the nail shop John is disrespectful and treated me like trash. I entered the nail shop on 7/3/21 at around 2:10PM for a gel pedi and refill. Instead, I received awful service and complete hate crime treatment. As I'm sitting waiting to be assisted, John has his friend who doesn't work there begin soaking my nails while John is juggling 3 people to include people who came after me. While sitting for a pedicure, nails still soaking, I received several discriminating rude comments from John. Towards the end of my pedi, I asked if he could file my nail as he had filed it slanted. Mind you, I had not said anything the entire time. He tells me to be quiet, he knows his job and don't ask him any questions. He then proceeds to tell me to "shut my mouth and don't ask him nothing, just sit and shut it, he has done this a long time, no one tell him nothing". It's like an evil spirit was among his soul and he treated me so bad. In disbelief, I say excuse me, how dare you speak to me in that manner. Please put my gel on, file off my nail so I can leave, I will never come here again. "He says good, I don't need your little money". He slaps the gel on very sloppy , no foot massage, crooked filing and tells me to pay and leave. He was the nastiest person ever. My nails still being wrapped with acetone and clumpy acrylic, I asked him to file off the clumps of acrylic. He refused, I'm in sheer tears, everyone witnessing this awful treatment as he is now in a rush to get to his next client Cindy who is having both her hair and nails done.
He then goes outside, calls the police, tells them a black Woman doesn't want to pay, that I ran him over with my car, I hit him and tried to leave without paying. This was complete falsification. I was sitting in the nail shop the entire time. He completely made a horrendous hate crime lie against me as I had not problem paying.. Meanwhile, I'm standing in the nail shop the entire time in complete tears while he's outside being dishonest . 3 Police arrive, I'm in the shop in complete tears and explain to them how mistreated I was and that he did not finish his job. The police did not care and ask me to pay $50 for the pedicure that was incomplete and acetone nails sitting on my hands with foils. I asked the police if they are going to question him for false accusations which I had several witnesses sharing siding with me. and they told me to file a civil matter and that they had other things to do. This was Officer Madeira badge number 341, Officer C Castillo badge 323 ( whom was extremely rude) & St. Officer Handcock whom was pleasant- All with the North Miami Beach police department. I will be filing a complaint against this monster John and filing in civil court for return of my funds and to also pay for my eye lashes as I had just come from getting them done on which several came off due to my full of tears and for humiliation. I pray this shop is closed down and he never gets to serve people again due to his hateful heart.
No one should ever be treated this way. This world has so much pain and we should be kind to one another. I was discriminated against and lied on and I will not stand for it. I wish him all the best and may he reap what he sowed. Do not go to this shop. I went somewhere to have my nails serviced a feet polish and filing fixed. Awful Experience! read more