I am updating my review as my long time nail tech Joanne has joined this business, which brought me back. Joanne is the best, I've been going to her since 2021. Her nails last me well, and she's very dedicated to taking her time and making sure the quality is great. She's a true five star nail tech. Love Joanne, and she's the primary reason I go. The salon itself is nice, and the staff that checks me in and out has always been super kind and helpful. The also have A LOT OF COLOR OPTIONS! Many, many different things to consider; however do note that a lot of the more special color options have up upcharges of $10-25 dollars, such as chromes, cat eye, or certain other polishes. They are transparently noted however which I very much appreciate. The only thing I really dislike is if you pay with a card, they pass on the processing fee to the customer. I personally don't like it when businesses do this - as a business owner myself, I consider it the cost of doing business. I know CC fees add up, but I just personally find it really bothersome and this was not the case at the last nail place, or the place I went before that. However, they do have the option to pay in cash to get around the fee - so I've been trying to withdraw cash before going. They also have a rewards program which I always like for businesses I'll be investing in regularly, and my last place DIDNT have that, so it's a nice option. I'll take photos next time I go to update the review! read more

This review is negative solely because of a poor experience with the receptionist. The pedicure service my friend and I received was excellent--our toes looked great! My friend, who has been a regular customer for a long time, invited me to join her for a pedicure. Before our appointment, I checked the salon's website and saw a promotion stating that when you bring in a new customer, both you and your guest receive 10% off. When we checked in, we showed the receptionist the promotion. She had me create a new account and told us to remind her at checkout so she could apply the discount. However, when it was time to pay, a different staff member was at the front desk. This person spoke in circles, telling us the previous receptionist was mistaken and that the 10% discount would only apply to our next visit. It's not about the money--it's the inconsistency and misleading advertisement that bothered us. Being told two different things by two different staff members left us feeling frustrated and distrustful of the business. Unfortunately, due to this poor customer service at the front desk, I won't be returning. read more

Nail Bar at Briercreek - The add in question from their website - Nail Salons Near Me - Raleigh, North Carolina

Service has went down for me personally since my last post. Today marks the 3rd time I made an appointment with Lee the owner and he disregard me. After my pedi, I was told to wait. Wait til they finish someone who came after me. All 3 times he was not even here. Once I drove thru a storm to be told he forgot and left. Today he came in and left leaving someone else to do my nails. Never even acknowledging me, his appointment and I've been coming to him for 2 years. He comes back in for a bit then leaves. At this point I already know I won't not return. Then the guy doing my nails gets up and goes to fix another patron's nails without saying anything to me. So I asked out loud who is doing my nails, so he leaves her to come back to me. It's a shame that they don't care about customer service. read more

I absolutely hate to have to update this review and that I will never return to this salon. I brought a friend with me who had never been here before and the receptionist told us that we would both get 10% off when we check out today because my friend had never been here before. When we went to check out, the receptionist was gone on her lunch break and a woman with a horrible attitude was at the front and would not give us the 10% off. She told us we could get 10% off NEXT time we come. She talked in circles and went round and round and clearly does not want our business. Then she said I could get 10% today and my friend could get 10% off next time but that was a lie because she didn't give either one of us 10% off. What a horrible business practice and a quick way to lose a super loyal customer. All over $3.50!! Rest assured I will share this experience with everyone. read more

I started using the salon when we moved to the area about a year ago. Overall, I have been happy with my pedicures. I really liked Dana, although she hasn't been there for a few months, so I've been seeing other techs. I can't remember the names, but all of the women I have had pedicures with have been very good. On my last visit I was directed to Kevin, who was so rough, I felt he was deliberately hurting me. It was a horrible experience. Over almost 40 years of regular pedicures, I've had some that were not well done but I've never had one that caused me pain. I seriously considered never going back; however, it is convenient and I am comfortable with the other staff. From now on I'm going to book online with a specific tech. read more

It's always hard to make a decisionfrom reviews, which is what I did for this place. The reviews were about 50-50, and I wish I had listened to the bad ones. I spent a very long time in the chair, she filed my nails about 400 times, took all my cuticle off, even though I was trying to pull my hand away because it was painful. I got a dip manicure, and it's uneven and bumpy, and she did not clean the excess material from the bottom of my nails. I am very disappointed in this service and will not return to the salon. read more

Fantastic, clean salon and Joanne is the best nail tech I have ever been to. Joanne is detail oriented, kind and always runs on time. Highly recommend! read more

I walked in right when they opened and they immediately took care of me! I got a gel manicure and it lasted longer than they normally do!

Good service and the staff was very friendly! I would visit again! I appreciate a good service

I had been a long time customer spending hundreds of dollars on nails and pedi's. I got my nails done on a Thursday and one of the nails was flimsy and split in half down the middle and I went in on Sunday to get it repaired and they charged me $10.20 for the repair and refused to stand by the quality of their products. I will never come back to Nail Bar, I'm not going to spend hundreds of dollars at a company that refuses to stand by the quality of their product especially since this is only the 2nd time I've come in needing a repair. And I will be sure to tell all of my friends not to come to Nail Bar. read more

Hi , so I recently moved here and was looking for a new nail place, I was going for couple months getting only pedicures and they were good but then I got toe fungus ! I never had problems back home. wish this was a better experience read more

Will get new charges after 1st appointment, ask about the hidden fees they add on while getting your nails done. No problem though it's a no for me would not recommend. read more

Yesterday was my first time there at Mail Bar Breir creek, got my pedi and mani. The tech was nice and polite, my pedicure was great but the polish was not good got home my toes still good this morning I got up my toes nails polish all smear looks like it a old pedicure what a completer waste of money read more

Nail Bar at Briercreek - Nail Salons Near Me - Raleigh, North Carolina

This was my first time here and I'll definitely be back! I had the Victorian pedicure, which involves a massage, hot towel, exfoliation, etc. and painted toes, and had my SNS removed and gel manicure as a replacement all for right around $60. The massage chair and the hand massage put it at 5 stars. And of course, it's always nice to have the complimentary wine. I walked in and got out in about two hours, which is pretty good for this area. They also offer other options, such as brows and nail art. Clean atmosphere and plenty of room to park. Thanks Jasmine read more

Nail Bar at Briercreek - Gel mani - Nail Salons Near Me - Raleigh, North Carolina

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Very bad manicure. I visited for a pedicure and a fill manicure. The pedicure was excellent, but it was the worst manicure I've ever gotten. The very next day, my nail polish was chipping. So I went back and the same woman who originally did the service fixed the chipped polish and did another top coat. I asked if it was bad nail polish and she said no. It is now the next day and it's chipping again. I called to try to get a refund or a free next visit and they said no unless I come in again this week. I was only visiting for work so I'm unable to return, and they did not offer anything for my inconvenience. Please save yourself some time/money and find a different salon if you need a manicure read more

UPDATE: BEWARE THEY USE MMA!!!! Terrible service! i came 2 hours before close which means there was plenty of time to do my nails. Left me with super glue all over my nails and my nails are different lengths. Very rude to me when i spoke up for myself. Can tell the workers talk about the customers in a rude way!!! read more

Nail Bar at Briercreek - uneven nails. bulky. m i'm - Nail Salons Near Me - Raleigh, North Carolina

I've gotten my eyebrows waxed here twice, and both times I have been very pleased. Kim did my eyebrows last time and she was so sweet! It is a bit pricier than I would prefer but it's cheaper than some other places I've been. I'd highly recommend if you just need simple waxes every once and while. read more

I purchased a Groupon for a Jelly Pedicure and had such a fantastic experience! I had never had a jelly pedi prior to yesterday and it was so cool. It's nice and exfoliating and warm...my feet thoroughly enjoyed their soak! The technician who did my pedicure was wonderful. He carefully clipped and filed each nail, and when the time came for callous removal he scrubbed like crazy with two different tools. The leg and foot massage was so relaxing! I went in at 5pm on a Tuesday afternoon and it was pretty quiet which made the relaxing experience even better. Everyone working was friendly and kind. One of the women explained that the salon is under new management and it's important to her to show great customer service to everyone who comes in. She seemed as though she genuinely cared about my experience and I really appreciate that. Pricing is on par with other salons in the area ($35 Shellac mani, $30 pedi). They have a good selection of colors to choose from and they offered me a drink when I sat down (water, soda, white or red wine). I'll definitely be returning! read more

Nail Bar at Briercreek - Jelly pedicure! - Nail Salons Near Me - Raleigh, North Carolina

I came in today at 11am for a mani/pedi. Pedi went great - manicure was good until it came down to a squiggly French tip. i was told to wait 5min so another lady could do the design..5 turned into 20 min. While I was waiting multiple other technicians started on other clients. I ended up leaving at 130pm with no design. As that was my choice, I have many other things to do than sit in a salon for almost 3 hours. I am extremely disappointed in how it was all conducted! i have been a client here for 2.5 years..never have experienced this! read more

I had a very relaxing pedicure here. Nice atmosphere and very clean. I'll definitely return.

I was getting an SNS mani and pedi for a wedding and wanted them to match. Admittedly, it took me some time to decide what color worked but they were short staffed on pedicures so I was able to take my time. I picked a pink for SNS for my nails and asked if there was a nail polish color for my toes. They brought me one and completed my pedicure, before moving into my SNS mani. Needless to say, the color after the final coat... didn't match. When I said something about it, a person who seemed like a manager said it didn't match because I didn't get gel toe polish. Why she didn't tell me that earlier when I asked- no idea. Customer service left a lot to be desired. read more

Nail Bar at Briercreek - The color I picked for SNS. - Nail Salons Near Me - Raleigh, North Carolina

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all the workers were so nice and they did a great job on our pedicures!! so relaxing.

The tech was good but he spoke little English. I made an appointment on website for 1 pm on a day they opened at noon. I got a confirmation for 10 am. They refused to recognize mistake. Kept saying it was on owners phone for 1 but of course I have no access to his phone. The snippy young receptionist kept up same argument. Why is saying I'm sorry such a big deal instead of arguing? It spoiled the experience. All the techs seemed to big hurry but I guess you gotta make a buck read more

Great service and atmosphere location is vey clean and friendly techs. My Nail tech help recommend a new style for me and did amazing. My nails have lasted for almost 2 weeks now. read more

Nail Bar at Briercreek - Nail Salons Near Me - Raleigh, North Carolina

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Lee is absolutely amazing. I moved from Pittsburgh a little over a year ago and he's the first one I've gone to and haven't been to anyone since. They are always so accommodating. Lee takes his time and does fantastic work. I always have a design for him and he never says no and does them so well. Highly recommend! read more

Nail Bar at Briercreek - This was his most recent work. Wanted 4th of July inspired nails and he delivered - Nail Salons Near Me - Raleigh, North Carolina

Took their time on my feet and did a pretty good job. Wasn't offered anything to drink like at other nail bars but no big deal. Just something I usually see in other mail bars. They had a large selection of polish and the nail techs were careful and thorough. read more

Went in for a polish change on my toes and they did a great job! Very nice atmosphere and employees friendly and helpful. Definitely will visit again! read more

Legit had the best pedicure of my life, gel polish. Oh and I had a broken toe nail that was repaired beautifully. Vivian was an incredible pedicurist, she was gentle and thorough and massaged my legs/feet so well I fell asleep. It was my first time there and I'll definitely be back. read more

Nail Bar at Briercreek - Nail Salons Near Me - Raleigh, North Carolina

First time visit. Friday around 3pm. No smile or hello from any of the three people sitting at the front desk. It's a BIG place and very busy, so I was glad they had techs available. I asked for a regular manicure. "You want gel manicure, right?". I explained No, gel polish made my nails so thin they had been torn off, I just want regular polish. "But gel is better." No, thank you. " Gel lasts longer. " I should have left at that point. The technician sat me down and said "gel?" That was repeated at least five times during my manicure. It turned out to be pretty much the only word he knew in English. I asked that he even out the length of my short nails because a few were still recovering from the gel and shorter than others. I had selected two colors and asked him which was the closest to a natural color. I got a smile and a blank stare. I asked again, using the word blush, and got a reply of "clear?" I tried every description I could think of, with the same result. Finally, he goes and gets another tech to help. I used several adjectives to describe what I wanted. He went to his station and came back with a clear polish that was noticeably bright pink, even in the bottle. He did one nail, which showed that the bright pink was closer to red. We start again, this time bringing a frosted pink that glowed with a purple undertone. I gave up and told him that it was fine. While sitting in the dryer, I noticed that the polish on two nails had gotten badly nicked. His solution was a repair with acetone. It looked pretty bad, but I'm really done with this. Noticeably annoyed, I regretted my generous tip ($5 On a $18 service) and noted that nobody said thank you. The place gets two stars because they use single use, sterilized instruments for each customer. read more

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I had a similar experience as several others: the nail tech was nice and although my SNS looked fine, it didn't last one week. Several nails chipped within days and by the end of one week the entire nail of polish came off of two nails. I have been getting SNS for years and never had this happen. It was a complete waste of my money and time. read more

Great service for a walk in appointment and there is a big variety of polish colors to choose from.

This is my second time coming here and I've really enjoyed both experiences. They have a very relaxing atmosphere, resembling serene gardens. And the complimentary drinks are a plus. I also appreciate the wide variety of colors in dipping powder, gel, and regular polish. The team here has great customer service and are very personable. They remember your face and do really great work (even correcting a bad nail job that I got from another salon). I've found my new nail salon! read more

Nail Bar at Briercreek - Dipping Powder by Tim - Nail Salons Near Me - Raleigh, North Carolina

I had a really welcoming and relaxing experience here. I used the groupon for the jelly pedicure. Atmosphere: 10/10 - The place is filled with fresh plants that they tend to. As a result, the air is so clean and refreshing. They have peaceful music playing and pretty, clean, natural decorations. Staff: 10/10 - everyone here is kind and accommodating. They offered me a choice of wine, soda, or water upon sitting. I think the owners name is Andy. He is especially kind and attentive. You can tell he really cares and puts a lot of pride into this business. Pedicure: 10/10 - very relaxing. Plan to stay for 45 minutes or more. The lady I had did a great job of cleaning up my cuticles and getting rid of any dead skin on my feet. We had a nice conversation and she wasn't overly talkative. My favorite parts were the jelly at the beginning and the hot towel at the end. Pro Tip: make an appointment ahead of time. They have a pretty steady flow of business. I would even call the day of and confirm your time is still good. read more

Nail Bar at Briercreek - Nail Salons Near Me - Raleigh, North Carolina

While the nail tech was sweet, this was the worst pedicure I have ever received. Polish on two toes came off within hours even though I wore flip flops. Nails weren't cut or shaped uniformly. A mud type mask was used on my legs and it wasn't noticed that she didn't wash anything off the back of my legs until I was out with a friend after my service. How could this not be noticed by employees and as I walked through the salon and remedied? I am less than a week out from getting my pedicure (the color was re-applied the next day by another tech) and half my toes have chips in the color and one toe has no color left. Very disappointed in this as my pedicures have always lasted at least 3-4 weeks. While the facility is nice and clean, the pedicure experience was enough to determine that I won't be returning. read more

Livingsocial voucher user here with a positive experience! I picked up the Livingsocial deal before looking at Yelp and was super nervous about using my voucher, but glad I did. I read a review saying the ownership changed, not sure if that is true or not, but it was a positive experience overall, with a few caveats. I booked my appointment a week out and the woman on the phone was polite enough. I arrived early and had to wait just a few minutes for a chair, but was in a chair by my appointment time, feet soaking in jelly. The water was way too warm, but there wasn't really a chance to let them know. There were only three employees present. I'm surprised, I feel like most salons have a few in the back, but not here. This must be why appointments are critical. Another girl also with a voucher and same appointment time arrived just behind me. She waited a good 20 minutes for a chair, despite the water sitting in the basin for her. It wouldn't even matter if they had someone because I sat for twenty minutes before someone was free to do my nails. So, two very different experiences. I also noticed they didn't offer her something to drink quickly while they had for me. The guy who did my nails did great. I have bad luck with them cutting me and so I asked him not to cut my cuticles, which he understood and didn't do. Pros: clean (used covers in foot bath) easy to communicate with (all three of them), good job Cons: no walk in flexibility (understaffed), water was too hot, and there was quite a wait for painting etc. Summary: had a fine experience and better than the place near Southpoint, so I'd come again for my next pedicure read more

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I did not have an appointment and came in for a gel fill in. An older gentleman did my fill and he was so thorough even though several people walked in and had to wait. They have a very clean and cheerful environment and I will happily go back! read more

The outside just says "Nail Bar" - but it's the one (near the Best Buy). It's not crowded, but they don't have a huge staff, so I recommend calling ahead. It's quiet inside, with some music playing, and a bar that seems like it was used at one point, but out of commission now. Andy did my gel nails, and he did a really nice job. He was gentle with the previous removal, and meticulous about the shape and polish. Like most gels, the color was a little off from what you see on the cards, but fairly close. I'll definitely be back. read more

I had a very relaxing time. The place is very clean and feels safe. I had manicure and lavender pedicure and the experience was A M A Z I N G. Ask for Linh. read more

Nail Bar at Briercreek - Nail Salons Near Me - Raleigh, North Carolina

Omg!! I love the service here!! I've only been twice this far and I'm a loyal customer! The respect, warmth, and professionalism in here is great! I came in around 4:30 on a lunch break for a nail repair, not only did the fix me up within 20 mins, it was on the house Bc they remembered me and he said "sometimes accidents happen" which they do. That alone, understanding, makes this place and the staff 10x better!! read more

Nail Bar at Briercreek - Nail Salons Near Me - Raleigh, North Carolina

Love this place every time I go. Everybody is super friendly and my nails always come out so pretty. I went to a different salon with a friend and got a not so good set. When it was time to get a fill of course I went back to my regular place and I got all my crooked nails shaped correctly and a beautiful design. I love that they take the time to be creative and really put effort in. Always a place I'll continue to go to. read more

Nail Bar at Briercreek - Nail Salons Near Me - Raleigh, North Carolina