First off the service was polite and professional. I got French nails. The place was clean. I…read morerecommend.

I received poor service with the stylist telling me that my dark skin could not wear any color…read more Michelle T the stylist told me only white skin can wear any color of finger nail polish. I reported my experience to the managers and they did nothing. Kosmo does not value black customers. Use your dollars some where you are truly appreciated.

Today I went to three different nail salons trying to get a pedicure, and every place had a…read moretwo-hour wait. When I came here, they were able to take me right away. My goodness, what a comfortable experience! Rose was amazing and took exactly one hour. I'm so pleased with the entire experience. I highly recommend this place!

Why did I go here again. A $60 spa pedicure start to finish in 32 minutes …read more I need to remember there are lots of better places to spend my time and money.

HANDS DOWN the best nail artist/salon/person, she started doing mine and my family's nails back…read morewhen my daughter was 8 she is now 22. She became family and we love her and her family. She took care of my mother's nails even the day she passed away 6/30/16. Her professionalism and artistry is unmatched!!!

The nails look absolutely beautiful, however the bad taste in my mouth is the length of time and…read morethe lack of openings with the preferred people, and the price is very high for me to pay every 2-3 weeks at $150 for all nails to be designed, but they were on point. I just hate taking so long. I'm confused about my feelings. Special occasion or if you have time to spare you're good.

With a name like Ambiance and pretty decent reviews I expected to walk into a great atmosphere. I'm…read moreused to having a good experience when I get my nails done and being surrounded by... well, nice ambiance. So I tried this place and it was, as others have put it, very grimy and ragged. It looked like a hole in the wall with tattered chairs, peeling and discolored paint and random patches on the wall. This should have been a clue to leave but I try not to judge a book by its cover. Besides i came because reviews were very good. Unfortunately i probably should have judged it more harshly. While the staff was pleasant overall. I was also dumbfounded by their limitations. Specifically I asked for a French manicure with a chrome line and they were not able to do a chrome line. So I went with her suggestion of just a glittery line as shown below. It wasn't great looking. The lines were crooked and a bit off from the picture but not horrible. The nails also took about 2.5 hours to do. But the kicker for me was the price. This was a French full set and it costs $98. With tip I paid $110. I've never in life paid that much for such a simple design. Usually I get services that are more elaborate and the cost is usually around $85-90. But given that this is often accompanied by fruit and wine (or water) and a beautiful atmosphere it seems more than worth it. While the staff was pleasant, the atmosphere horrible and the results were mediocre, so this is definitely not a place I would visit again.

Best place ever and great service they work really hard and their member give a 100 percent effortread more

I've visited this salon three times. The first pedicure was with April and one of the best I've had…read morein so long. So it encouraged me to come back for a manicure- I waited an hour to be seen and had an appt so that put a bad taste in my mouth. April was out of town so I visited and saw Anna for a pedicure. The next day I woke up with a MAJOR infection. I couldn't walk and I was in pure agony. I went to urgent care and they said it was a huge infection from the pedicure and I had to go on an aggressive course of antibiotics. This salon is not clean or the nail artist did not take precaution to clean her tools. It's always everyone's nightmare to get a pedicure at a salon because you never know how clean they are especially when you're just starting out at a place. I'm 30 and I've been getting pedicures done every single month since I was 20 and I've never had this happen. Unfortunately, I will never return to this salon and I thought it was my due diligence to give them feedback but also warn others to be careful and ask for all tools to be cleaned in front of them.

In town, found a Groupon for a massage and facial decided to try this place out. Arrived on time…read moreand was warmly greeted by who I believe was the owner. Checked in and was escorted to the massage room. The massage was phenomenal and so was the facial, I fell asleep and woke up feeling rejuvenated and relaxed all in one. A definite must try and on my list of places to return when in town.

Wasn't hard to get an appointment and I even had to move the time back which they were able to…read moreaccommodate. Came in on a day that was not busy at all the staff was nice greeted when we entered offered beverages and snacks. I got there at 6:30 and left and 9pm. I was not very happy about how long it took. They started with my pedicure I asked for French tip the man doing my pedicure got to the pink base then left me waiting for someone to come because he couldn't do. The first person that did it messed it up and someone else had to come and fix the polish and finish the pedicure which wasn't done properly at this point they had already closed and they started on my manicure it felt very rush and I didn't get to enjoy the relaxing experience it was supposed to be. I did like how they turned out the work is good the experience just wasn't great

I found JC Nails & Spa while searching for a new salon to get my nails done. I made an appointment…read morewith Nikkey for a take-off and a whole new full set after having a not so good experience at a different nail salon. I was impressed from the moment I walked in. The salon is beautiful, clean and had a great vibe. Nikkey was super sweet and she made sure I was happy with my nails. After explained all the alternatives because I was unsure. Nikkey did an amazing job and gave great suggestions when choosing a color. All in all I was extremely happy with the service and will definitely be back!

in my 77 years LyLy is best nail tech that I have ever had. Any negative comments about her skills…read moreare lies!!!

I've been going to Sotheary (Lily) for 4 years, and everything has been great, until today. For…read morewhatever reason, she refused me service and told me to go see someone else because I only ever get my feet done with her. For starters, I hardly ever have time to get my hands done, which is why I only use her for my feet. Regardless, it shouldn't matter if I go to someone else for hands, if I'm requesting a service, why would she have to respond in such a poor manner and tell me to go elsewhere? If I'm supporting her business still, why should it matter to her who I go to or don't go to for other services? I'm shocked. She's always bragging about how she doesn't care about losing customers, that "she's good" without them because she makes a lot of money with all the other customers she has. I've never seen someone act this way toward a respectful and long time customers such as myself. She's also always canceling for personal reasons like trips, appointments, etc. Not the most professional. Sad to say that after 4 years, my sisters and I will be finding a new place for our nails. Good luck with your poor attitude!

They are absolutely amazing here. Jenny did a beautiful job!! All their service providers are…read moretalented and efficient. They are kind and sweet. I really recommend this place. The small percentage of bad reviews are just bad apples to the beauty industry, I can absolutely tell. Anyhow, I absolutely recommend this place!

Ridiculous! This is the second time they have messed up. I've been coming forever I always make…read moreappointments. I had an appointment today at 5:30p they called me 20 mins prior to ask if I was coming and I said I'll be there. I get there someone else is in the chair and they have the appt away. I have been seeing Myee for the longest time but this is crazy. Be considerate of peoples times and appointment spots. I can even show them where they called me. I don't recommend if you need a service done and expect it to be done. If you don't care who sees you go there but this sucks because I have an event I need it done for and have wasted my time and should have went somewhere else. This is crazy and BAD BUSINESS!!!! My name and number is even in the appointment book for today. DUMB!!!!

Always passed by this place while shopping at the plaza and finally got to check this place out. I…read morehad an amazing mani-pedi experience with Marcus who didn't shy away from my not so easy design inspo. He was meticulous with sizing and shaping each nail. He adapted the design to my shorter length and it turned out nothing short of amazing. This might be my new regular nail joint!

Wow , apparently I'm late to the party but I will definitely be back. Came last Saturday for a…read morepedicure since they were having a re-grand opening and I had a very relaxing time. I was serviced by Lisa and she was great . The reviews had me scared about getting a French pedicure but she did great ! They even had a little wine and snacks available which was nice . This mom will definitely be back !

This was my second time here. I went for a pedicure. I wasn't asked what kind of pedicure I wanted…read more The lady who was working on me was in such a hurry to get to another customer she spent maybe 20 mins on my entire pedicure. She cut my nails so short! She cut every bit of the white off my nails down to the nail bed. Since there was no nail left she ended up filing my skin until it was almost raw. My feet hurt for two days afterwards. When I asked her to please stop digging into my feet she said she wasn't going to argue about it and that she had to cut them down so short because I had gel polish. I said I've been getting gel polish for years and never had an issue. She then said she wasn't going to talk about it anymore. BUT not before she charged me $40 for the WORST experience ever! I would not recommend this place to my worst enemy.

My 3rd visit in 10 years. The first visit didn't go well. The owner's husband was on the phone so…read moremuch, I asked him if I could get my nails completed, he said i needed to have patience while he answers the phone. Didn't go back for 10 years. Decided to give it a try (it's walking distance from my house), I walked in no appt. The wife Mimi started removing my nails without asking me anything, I quickly advised her I needed a fill only. She said I don't do fills for powder gels. I said okay, I didn't know it was the first time I got them. She never spoke to me about what I wanted. I tried to tell her, she was busy talking over me, so I stopped talking. Meanwhile her male employee is repeating 100 times over we are the professionals, we know what you need. I was like who asked him? As Mimi continued to work on my nails, I asked her to please clean her tools as i could see they had dust on them from the previous customer. She said if you don't like it bring your own tools, because I cleaned them last night. I said you should clean them after each customer. SMH. In the end, she did not match the powder color on my nails and my hands did not match. A hot mess. I will never step in her establishment again. They are not hygenic, and disrepectul. I had my translator on my phone on. They talked about me being picky and too clean. Who doesn't want a clean experience? Never again. I'll just do my own nails. Invest in myself not them. I would give them a negative 10 stars if I could.