If I could give zero stars I would. This is by far the WORST experience I've ever had in my life. With my WEDDING dress no less..Not only does this woman not listen, she does things you don't ask for then charges you for it...my dress fit perfectly on me, I bought it off the rack and it just needed to be taken in A SLIGHT BIT on the straps..I wanted sleeves made so I paid $300 in materials just to provide to her to make the sleeves..we spoke in depth about having detachable sleeves bc I wanted to dance at the reception, and I showed her several photos and had her draw out what I wanted which specifically was the illusion mesh with just a few appliqués on the side of the sleeve, fast forward to my second fitting, the sleeves are all lace, AND SEWN IN, when I get upset she tells me detachable sleeves would look bad because there would be space so to leave them sewn on..and tells me it'll be loose because she's not "a miracle worker"...she then gets upset with me bc I've lost weight and now has to take in my dress, my dress still fit my nicely minus he sleeves she had made too long, fast forward again to my third fitting, I can barely get my dress on it's SO tight, the sleeves are digging into my skin and my back is busting out so much so that I can barely get the zipper up..she tells me this is all in my head and that my dress looks lovely, as I keep explaining I'm unhappy, she says "you complained that it was too loose so I made them tight" never mind the dress literally doesn't fit me , she proceeds to tel me it's all in my head. She refuses to stay and fix it because she leaves for Europe in the morning and doesn't get back until a day before my wedding..The worst service, the worst alterations and I found brown smudges on my dress too...then when I asked her to press it she told me only if it's asked in advance, WHICH I DID, but tack it on to her shitty service..needless to say, she's impossible to get in touch with, incredible unaccomadating and expensive. I ripped off the sleeves by the end of the night because I couldn't move my arms and I have someone else trying to REMAKE my dress since she cut off the entire waistline of my dress. RUN AWAY AS FAST AS YOU CAN FROM THIS PLACE. read more