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    Straccio Rico

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    TJ Maxx - 9/8/25

    TJ Maxx

    3.4(24 reviews)
    1.7 mi
    $$

    I shop at TJ Maxx all the time, and I specifically go out of my way to visit this location because…read moreit is one of the only Runway stores I have come across. I have found some great pieces here before, which is why this experience was so disappointing. I picked up a few items, including two expensive white pieces, only to realize they BOTH had visible stains on them. I brought them up politely and simply asked Scarlett P if they could be discounted, as this is something that has been done for me at multiple other TJ Maxx locations without any issue. Right from the moment she responded, her tone was rude, sharp, and unnecessarily argumentative. She immediately said, "I can't discount them, but I can put them as is and if the stains don't come out you can return them," in a way that felt dismissive and irritated, as if I was bothering her just by asking. That alone would have been fine if it was store policy, but the delivery was completely off putting. I still calmly asked if this location just does not allow discounts, because I was genuinely curious, not confrontational at all. From there, her attitude only escalated. She became even more aggressive, short, and dismissive, saying, "I'm just doing what I'm told. We don't do that here because it's already a discounted store," in a tone that felt belittling and confrontational. There was absolutely no reason for it. It was uncomfortable enough that even my partner, who was standing there, asked me afterward what her problem was. That is how obvious and unnecessary her behavior was. I want to be clear, if this particular TJ Maxx truly does not offer additional discounts on damaged items, that is completely fine. Policies are policies. But the way I was spoken to was unacceptable. It felt hostile and completely out of line for a simple customer interaction. To make matters worse, she said the items would be marked "as is" on the receipt, but she never actually did that. So now if the stains do not come out, I am stuck having to explain this entire situation just to attempt a return. I have shopped at TJ Maxx for years. Honestly, the majority of my wardrobe is from there, and I have NEVER been treated this way. I have always had positive experiences, which is why this stood out so much. This interaction was so uncomfortable and unnecessarily aggressive that it genuinely made me question whether I want to return to this location at all. No one should feel talked down to or borderline bullied for asking a simple, reasonable question. I want to be clear, this was not about what she said, it was entirely about how she said it. Her tone was so aggressive and confrontational that it honestly felt like she wanted to argue or escalate the situation. I was genuinely confused by the reaction, and to be honest, it made me uncomfortable to the point where I felt a bit intimidated. I also encourage anyone reading this to look at my profile. I rarely ever leave negative reviews, so the fact that I felt the need to write this should say a lot.

    This TJ Maxx has more upscale merchandise (and is more organized and tidy) than other locations in…read morethe Charleston area. In the beauty and personal care area, you can find top brands of body wash, shampoo, and skincare items for a fraction of the price at department stores. I stopped in to do some Christmas shopping and found seasonal clothing such as ugly sweaters in a wide range of sizes. Their sister stores Marshalls and Home Goods are in the same shopping plaza and have a better selection of household items, but TJ Maxx has its fair share too. I recommend checking out both, as TJ Maxx had an item I wanted in the size I wanted and Marshalls did not. I don't think anyone visits TJ Maxx looking for anything in particular- I go in because I'm bored or have time to waste before an appointment. Still, I never leave empty handed.

    Photos
    TJ Maxx - As if!

    As if!

    TJ Maxx - The runway is the more upscale area of this TJ Maxx.

    The runway is the more upscale area of this TJ Maxx.

    TJ Maxx

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    Mulberry & King

    Mulberry & King

    3.2(5 reviews)
    0.3 mi

    Love the feeling when you walk in so so girly and all the styles are very on trend. However, if you…read morewant a hemline that is knee length or has no cut outs, or a dress you can wear a normal bra with this shop is not for you. Brought my friend who is pretty busty and she couldn't fit anything which is a little bit... ridiculous. I would love to see same styles a little longer and more grown up. Love the prints, prices, and such. Anything that is a traditional fit (which I'm defining as something I could wear to brunch with my kids or parents) the sizes sell out instantly. I would say that's solid feed back for the owners that they need more options that have bit more appeal for the average woman and maybe even a couple options for larger sizes most if not all only go up to large and the large is often times more akin to a medium. If they wish to corner the market on college type girl style I think they successfully do it. I took of a point because although I will still continue to shop here... i occasionally get lucky, I would hesitate to bring another friend in as options are fairly limited. Get in the text chain from website for flash sales ( although don't wait if you see your size they literally sell out so fast)

    They never shipped out my order, and I paid extra for priority shipping as well. I placed my order…read more2 weeks ago, and the item I ordered was not a preorder or anything like that, it was an item in stock. I've emailed them more than once on this issue, originally just asking for an update on when my order would be shipped. I have received no response whatsoever, yet they post on their instagram dozens of times a day on their story. The email I have been contacting is the exact email that is associated with their confirmation emails when you place an order, it is not a no reply email. It even says in the confirmation email to contact it or reply with any questions. So either that's a lie and no one monitors the email, or they're flat out ignoring my concerns over my order that I paid for. Either way, I am extremely disappointed. Examples like these are what make it harder to support certain small businesses over major corporations.

    Photos
    Mulberry & King
    Mulberry & King - Sign out front

    Sign out front

    Mulberry & King

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    Gwynn's of Mount Pleasant

    Gwynn's of Mount Pleasant

    4.2(36 reviews)
    2.2 mi
    $$$$

    I had the BEST shopping experience at Gwynn's! I sent Haley Ann a few ideas of my style (since it…read morewas my first time shopping there) and she totally got it! The fitting room was pre-stocked with so many wonderful options, it was hard to choose only 5! Everybody in the store was warm and welcoming, and the store is incredibly well curated. I live 2000 miles away, but will shop here whenever I'm near by and reach out to Haley Ann remotely if I need (or want!) something else.

    I was immediately drawn to this store with the most regal window displays. Both the clothing and…read morethe decor were so high end, I was worried I would feel out of place with my Lilly Pulitzer activewear. However, our group was warmly greeted by Marshall and Casey. 2 gems! I truly felt like a queen. Behind one door was a magical, beautiful, magnificent private dressing room. Our personal stylist, Casey, pulled a few items for us and we tried them on in the private room. I settled on this buttery soft house coat that can also be worn as a cardigan. Casey was warm, bubbly and provided us with water and champagne. She couldn't do enough to accommodate our little group! This place and more importantly these people made my heart so happy! If you're in Charleston, you must stop by Gwynn's in Mt. Pleasant! I am so excited to go back for my next purchase. Treat yourself to a lavish item from this store at least once annually! All of us hardworking individuals deserve such luxury. Thank you again Marshall and Casey for your world class service and kindness!

    Photos
    Gwynn's of Mount Pleasant
    Gwynn's of Mount Pleasant
    Gwynn's of Mount Pleasant

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    Straccio Rico - accessories - Updated May 2026

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