My regular mechanic moved farther away than I could manage on short notice, so I went to NTune for a transmission check. I was not disappointed! PD took care of my car quickly, did a great job, and has the personality of an old friend. Although he knew I was moving to Mexico and would not be back to their shop, they still did a good job of making sure my car was roadworthy! And it worked! Almost three thousand miles, through some pretty huge mountains and my transmission service came through like a shining star! Thanks, PD and FYI, we did make it to Mexico! read more

N-Tune Automotive - My van made it all the way to Mexico! Thanks, NTune! - Auto Repair Near Me - Durham, North Carolina

We love em! Have been taking our vehicles here for years. Honda fit, Mazda 3, ford econoline. Friendly & good communication.

Awesome team at N-Tune!!! Couldn't keep my vehicle up to date/in shape without them!! 205,000 miles and counting on my pilot.

Customer Service should be their middle name!!! Not only do they care about my cars but they also care about me and don't waste my time! Recently I called to make an appointment to get my car inspected and told them I would be waiting for it. I really appreciate that they had me in and out within 30 minutes!!! Last Spring when I had a breakdown at almost closing hour, they coordinated the tow truck & stayed open for me. I love em! read more

I wasn't sure why my car was acting up. I called and asked if they could do work on my transmission if necessary. It turned out not to be the problem, but the man was awesome and tracked down the problem and fixed it. It was a small problem. And even more amazing, I didn't get a bill, let alone a huge bill for diagnostics, etc. Very knowledgeable, pleasant, and helpful young man. I will definitely return. read more

I have trusted these guys with my car for many years. My car runs beautifully; it is 20 years old. They know what they're doing. They are straight shooters. No hype. No attempt to sell the customers more than they need unlike many car dealerships. I was referred to them by a mechanic who worked at a car dealership. Give them a call. Take your car in. Start building a relationship with these very fine people. read more

Most Excellent Best and most reliable. Give you ways to save money. I'm planning on them to service my car while I'm still in the area read more

Honest, trustworthy and very knowledgeable about cars, repairs and servicing to keep you safe on the road.

Honesty and Service Let's just keep it simple - you want someone to work on your car that is honest. Check. You want good service. Check. You want to know that when you take your car in for work you are not going to be ripped off. Check. I've taken all my cars to N'Tune for the last 20 years. It is the only place I will take my cars. I've never felt taken advantage of and the work is exceptional. The only reason I did not give this a 5 star review is the woman working the front desk needs to know a little bit more about cars if she is going to work in this environment. She is the first contact. Minor point perhaps but they used to have someone there (Sarah) who was awesome and could advise beyond just checking you in. A minor point for sure but that was a bonus when they had her there. read more

These guys were great. They were recommended to me by a colleague, and I was glad I took his suggestion. The staff was very friendly. I took my car in for its 90,000 mile maintenance; it cost about $500. I asked about a quote for a couple dents on my car, and they had a guy from the body shop next door come take a look at it while my car was there. The NTune mechanic (didn't catch his name unfortunately) told me if I took my car back he could pop out some of the dents with heat so I wouldn't have to replace the whole piece. A word to the wise-- Google maps tells you to go on I-40 to get to this place, but you can't get here from I-40. To get here, turn onto Mt Moriah from 15-501 and then take a left onto Erwin Rd. NTune will come up on your left but it's behind a body shop, so you have to drive into the body shop parking lot and around back to get to NTune. read more

I thought twice about writing this review due to the other good reviews but what happened to me should be public knowledge. A month ago I took my truck to N-Tune for an inspection. At that time they told me one of the headlights was loose and needed to be secured (A.K.A. NO LONGER ABLE TO MOVE) before it would pass inspection. The quote they gave me to do the work was over $800, which consisted of two new headlights and their labor. This was way more than I could afford and seemed unnecessary since the lights both worked and the only thing wrong was a cracked bracket on the left headlight. I HAD IT FIXED ELSEWHERE FOR LESS THAN $50. Well, today I took the truck back for an inspection to give them another chance. It should be noted that the headlights work perfectly and are not loose in their housings. After spending an hour there, I was informed the truck would not pass because it had to have OEM or factory parts in order for him to pass the truck. He changed me $23 to fail me when a state inspection only costs $13.60. He still pushed me to spend the $800 for "factory headlights" and was shocked when I didn't agree to the work. This man doesn't understand how the law is written for state inspections or is a shiester that uses the state inspection as a way of trying to take advantage of the general public. There are way too many choices for auto care in our area to be strong armed into overspending on unnecessary repairs. We cannot recommend this business and strongly urge others to shop around before taking your vehicle here for ANYTHING. read more

I've only been a handful of times but they are definitely my go to mechanic now. More than once they've talked me down from having a particular service done there, and this past time was especially noteworthy. I have a 2018 Civic, just out of warranty. The A/C has stopped working, and diagnosis revealed that the work that needed doing would have a $1,900 price tag. They suggested immediately that I try to get the work covered through Honda, and then called me countless times with other potential hacks that might get at least some of the cost covered. Note: they spent A LOT of time talking to me about how not to pay them the cost of this repair. They gave me what people want -- honesty and empathy in regard to auto work, something most of us know very little about. And it should pay off for everyone in the long run. What they forfeited in immediate payment will hopefully be made up for in my long-term patronage, and telling all my friends they need to take their vehicles there. read more

I called and made an appointment for an oil change and they managed to squeeze me in on the same day! There's not really much to say! They do the job and they do it quick and well for a very reasonable price! While changing my oil, they also found a leak in a valve on one of my tires and so kindly helped me out with that! It's also nice supporting a smaller, locally owned business! Just a word to the wise, this place is a bit difficult to find. It's seemingly in the middle of nowhere, but with the help of google maps, you should be totally fine! read more

I have to give a big shout out to the people who work here. We are from out of town and came to NC on a Saturday night. Our a/c was out in the car. Anyone open on Sunday was unable to take us in. I called as soon as they opened on Monday morning. They got us in, were very nice and fast. We had a commitment we had to be at later in the day. Thanks to them we were able to get the a/c fixed and in time for us to do some sightseeing b4 that commitment. Now we can go back home safely and in comfort. read more

These people are amazing! I have NEVER had more honest people to work on my car!! They do not try to add on repairs- they will actually discourage you from doing unnecessary repairs! I cannot day enough good things about this business!!! read more

Had my NPR diesel towed to them because the batteries were dead, wouldn't charge and only 4 months old. Figured it was a bad alternator. Get a call later saying the batteries are bad and that they changed them out. I get there and ask where the old batteries are and they claim that the recycling service had already picked them up. I asked if they had looked at the date on the batteries and they said nope. Just said they were bad. Then proceeded to charge me $600 for the new batteries. Not only were the old batteries under warranty from Napa they were only about $300 from them. So I'm out $900 in less than 4 months for batteries when I should have been able to get new ones from Napa. They changed the oil another time and they did not torque the oil plug properly and it leaked oil all over a new home driveway. Other work I've had done there always seemed to be a lot of inflated parts prices. I researched a lot of them to find they were half the price or less than what they were charging. I get a mark up but not an a## reaming. All of the reviews about "honesty" are a joke! (probably them writing them about themselves) read more

N-tune Automotive has the most honest, efficient, friendly, and skilled mechanics I've ever had the pleasure of doing business with. Their shop came highly recommended to me, and in turn, I give this place this highest marks! Matt, Scott, Sara, and the rest of the team are super friendly and always take time to explain the repairs and answer any questions I have. They stick by their estimates, even when the job is more complicated than they expected, and have always provided a loaner for me. N-tune's mechanics are trustworthy and have saved me a bundle over the years. In fact, I'm the only person I know who actually looks forward to taking her car to the garage. N-tune gives auto mechanics a good name! read more

Yep, this is the place you need to take your car. My Acura had a problem the Wilmington, NC Acura dealer and other shops couldn't figure out. In about 1.5 hours N-Tune figured it out, a loose ground wire. Good thing I didn't let Acura replace all the parts and pumps they said I needed. For the two years I was in Durham, these were the go to buys for my automotive repairs. Friendly, expert work and trustworthy. If I go back to the area, no one else will touch my car expect N-Tune. read more

Down to earth, real service! They answer your questions and don't try to talk you into services you don't need.

Legends! We came over from New Zealand and they've helped us with our car completely. Cannot recommend them enough! We've since moved up to DC and I'd even consider driving down to NC just to have their service. Honest, fast and excellent work. Not expensive and will not charge you unnecessarily. Well done N-Tune, that's how you run a business! read more

Matt and his crew are outstanding and this is coming from a guy who does most of his own work on all of his cars. My other "car guy" friends worked with them in the past and had nothing but good things to say about their service (which is how I found out about them). They are quick, thorough and fair and because of that, I have recommended them to my non-mechanically inclined friends as well. If you are going to Jiffy Lube or some big chain to get your routine service or inspections in Chapel Hill, you are wasting your time and probably your money on the services that they up-sell you on. read more

I'm an unsatisfied customer. I brought vehicle in for an idling issue after replacing battery. I was told radiator fluid was mixing with oil, and charged a $104 diagnostic fee. After a little due diligence, I learned that the idling problem could have been solved by simply driving the vehicle so the computer could relearn idling patterns after having disconnected the battery. Upon return to facility, and talking with mechanic he claimed there were other problems he failed to document and attempted to fix by using a hammer on the idle controller. read more

I drive a beater car barely held together by rust, and obscure to boot so parts are really hard to find. I'm just trying to get through a few more months while my kid finishes up her chemo and I can start thinking about real life stuff like car payments and such again. They pulled my car in and did what had to be a dirty, annoying, pain in the butt job, tying up a lift all morning while they replaced probably 100 rusted on screws on the transmission oil pan, and charged me... well, they have a lot of really excellent karma coming their way. These are good people and honest mechanics and they will get all of my business as well as whatever business I can send their way. Location is convenient, their prices are fair. My friend who referred me to them has used no other garage in 14 years, and that speaks very loudly to me. read more

I went for a simple state inspection because I've been trying to find a good place instead of commercialized places. I called and they set me up with an appointment to come in right away. The place was a little tough to find, but I made it and their service was quick and painless. Very friendly staff and so far this place seems like it's exactly what I've been looking for (good family owned business). Will definitely go there again for my next car need, and I will update here. read more

Found this place as a backup for a simple NC inspection. Although it is a bit off the beaten path (you drive through 2 unpaved parking lots to get here), the staff are incredibly friendly and the service is very efficient. We showed up on a Friday afternoon to get an inspection done. A simple task, but I wanted to make sure it gets done right and I always prefer to spend my money at a local place. This shop delivered. Nothing special about it and the waiting room is definitely no-frills, but it is efficient with seats for waiting and some semi-modern magazines. The mechanic running the front desk was very friendly and took good care of my car. The inspection was fast, and we were on our way. One thing to note, however, is that it is definitely off the beaten path. We drove from south Durham, so we ended up turning off of 15-501 and heading through some rural areas before turning into a small dirt lot. The shop itself is surrounded with cars in various states of repair. Like I said, nothing special, but the service we got was awesome. Would definitely go back. read more

We have been taking our Volvo and Prius to N-Tune for years for all servicing and repair. They have consistently done good work with fair pricing. My husband and I highly recommend their service. read more

Worst experience ever! Took car for inspection but it wouldn't pass because the check engine light was on. Mechanic recommended nearly a $1000 worth of repairs. Authorized it then the car died a couple of days later. Not a damn thing I can do about it. Beware. read more

My car broke down while on a trip as I was visiting a friend in Durham on a Friday afternoon and N-Tune was suggested. I called them and they were able to have me back on the road by Monday and at a very reasonable price. If I lived here they would be my mechanics. read more

These guys are awesome. I had a lot of work done on my vehicle today. And they worked with me to make sure it was back on the road good as new. We ran into an issue with a part coming in wrong. Scott (the owner) worked with me and got it fixed with no problem. He was very apologetic for the part being wrong and did not charge me extra for anything. Love these guys will definitely be coming back for oil changes and any other vehicle problems I have. They have excellent pricing and GREAT customer service. Hands down one of the best in durham. read more

These guys are awesome. Trust them to do a great job. Tell you the truth. And save you money. I take all my non warranty work to them. I think they are the best in the area. Scott and Matt are easy to deal with read more

I have lived in the area since 1980 and can honestly say that N-Tune is the best place I have found for car repair. The staff are all excellent, honest, and the cost is very reasonable. Above all, you will know that your car will be diagnosed accurately and fixed appropriately. If your car needs repair, go straight to N-tune and no where else. You won't be disappointed. read more

These guys are amazing! We have been bringing our cars Hondas and more to N-tune for about a decade now, and their willingness to help is above and beyond your regular car service- they make an investment in relationship too. Honest and straight forward, they have never led us astray or done car service when they have felt the investment won't pay off. We are " used" car owners so they see us frequently, and have provided service for our entire family. I highly recommend this company for all your cars needs. read more

THE BEST! Why? Honesty, skill and service top my list of superlatives. N-Tune was recommended to me by a friend several years ago. Up until that time I avoided car maintenance because of the perfunctory treatment and feeling I was always being sold a bit more than needed. NONE of that at N-TUNE. From scheduling convenient appointments with Sarah to the whizz bang work done by Matt and Scott, I am thoroughly satisfied. They diagnose correctly and price fairly. I can't imagine taking my car any other place. Great job, N-TUNE. read more

I cannot recommend N-Tune more highly. I have been using them for 14 years. They are honest, skilled, budget conscious, considerate and fun to work with. I always get them to check out any car I am considering buying and they have been a great help with that. read more

This has been my first visit to N Tune. In at 0800 out by 0824. Inspection, oil change, tire rotation, brake light repair wiper replacement. Charged fairly for the correct work and out quickly. Such a rare thing in the auto repair business. read more

I have been taking my Mini to N-tune since moving here 2 years ago, and I can say that I have never, in all my years owning a car, received such stellar service. This is an honest shop, with so much integrity. They have saved my transmission and thousands of dollars. I am a customer for life. Take your car there, you can thank me later. read more