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    Marc Jacobson Toyota

    2.6 (8 reviews)

    Services - Marc Jacobson Toyota

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    16 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    University Ford - Durham - Tech table

    University Ford - Durham

    (56 reviews)

    I reached out about test driving a specific used vehicle and I made it really clear that's exactly…read morewhat I wanted. The sales person repeatedly ignored that and kept trying to push me to drive a new vehicle. Guess he figured I'd never heard of CarMax, Car Gurus etc, or he just wasn't interested in selling to me. I won't be shopping there.

    I've been a customer of this dealership since 2015, and I was about to purchase my third vehicle…read morefrom them. Now, I am lucky I didn't go through with it. When my first car (a 2013 Ford Focus) had serious transmission problems in 2019, due to a known design flaw, I was shorted on how much credit they would give me towards my next car (a 2017 Focus, with the design flaw fixed). Because I was given significantly less than originally offered, I was very upset, and I decided I would never buy from them again. But then, November 2024, I received a letter from them, offering to give me a great deal toward my next car. I decided to give them another chance. I'm glad I did give them a chance -- but only to ease my conscience. Unfortunately, the most recent experience only reinforced my previous feelings about them. They really don't care about keeping me as a repeat customer. They knew what my budget and limitations were, and still, they tried to get the financing paperwork ready for me to sign, without providing all the maintenance history that I had requested. ("I've been trying to get it" was the manager's answer!) If I had signed, that would have meant needing immediate costly maintenance right out the door, which they were NOT willing to help me with. Not even meeting me halfway! I walked away with a very bad feeling about working with this dealership. Never again!!

    Sport Durst Automotive Group - Express service entrance

    Sport Durst Automotive Group

    (124 reviews)

    I have told these sales people repeatedly that I do not want texts, emails or phone calls wanting…read moreto sell me a car, buy my car or for any other reason. They ignore me. Now are blocked and I will NEVER do business with them again if I am in the market for a car, especially after checking out their yelp reviews.

    June 2025, Had a prescheduled appt. for photos to confirm a Hyundai White Paint extended warranty…read moreissue. The appt. was set by the Hyundai USA care group. I arrived on time. At approximately 2.5 hours later no photos had been taken. The photos should have taken no more than 30 minutes after I arrived. (I believe that is why we schedule appts.) I finally got a young women in the service dept. to help navigate the issue. It took her about 15 minutes, and she came back and said, it was all done. She even pulled the car around for me. August 2025, they had not submitted info to Hyundai Care to schedule and resolve the paint warranty. They wanted me to schedule with them again and come in for more photos! Hyundai USA reached out and never could get a "real person" that would step up to the plate and commit to helping move this problem through. I tried to contact them by phone, and left messages with my number. Never did Brian, or Blake ever return my calls. I Just kept getting email templates to schedule appt. for service. Guess what Mr. Durst, You have a dog and pony show in your service dept. In the 2.5 hours that I sat and observed.. you really have an atrocity of a "service dept". Mr. Durst... your service dept. should be absolutely ashamed to treat Hyundai automobile owners, so poorly. I listened to more angry, and poorly managed customers.. including myself! The Sport Durst Hyundai service dept. gives the Hyundai automobile a bad reputation. It not just selling the Hyundai product.. it involves standing behind the product with good solid service. For anyone that reads, " READ THE REVIEWS".. there is truth in them! Don't let yourself get caught up in the Sport Durst Hyundai circus of flying monkeys~

    Sport Durst Mitsubishi - The Outlander is great for a work vehicle. Easy on gas for that long commute

    Sport Durst Mitsubishi

    (4 reviews)

    I have NEVER liked the car buying process so go me to give 5 stars the service was excellent!! All…read moreof the staff was friendly and accommodating. Go see Kenai he will take great care of you!

    Let me first note that the SALES team is AMAZING!!!! They were wonderful when I purchased my new…read morecar last year.  However, this this service center is the least professional formal business I've ever encountered. I've never owned a Mitsubishi before so I'm unsure whether this is typical but I have owned several brand new cars and have never required service within the first 7 months of ownership let alone 5 times.  I called in a month ago with a warranty question and have yet to receive a return phone call from Coretta.  During my attempt to check in at my last and final appt, Coretta was amid a work inappropriate rant about how far behind she was on paperwork while acting like my presence for the appt I was given was an inconvenience for her. And once again I left without the job that I came in for having been completed in full which is definitely a trend.  She claimed that a part had to be ordered and she would call to schedule once it arrived. Of course its 2 months later and nothing.  Then I randomly have a missed call from them with no voicemail message after I've had the problem addressed elsewhere.  But hey she doesn't even call to tell me when car is ready when it's there as if I'm just supposed to know by osmosis when to pick it up.  At least she's consistent. She is the least easy person to deal with and shockingly the ONLY person in the tiny office that is their service dept. Each time I had to take my car I prayed for there to be literally ANYONE else for me to deal with and I mean ANYONE.  I have acknowledged or rather accepted what I already knew after my first visit which is that there is new learning or behavioral change occurring here. The sales dept was great but service with this lady has made me want to take crumbl cookies for everyone in the service dept at my other dealership because this type of nonsense would never be tolerated there.  I called and asked for the GM and the operator connected me to a voicemail for the vice president and COO who has yet to return my call as well. It seems that this type of behavior is an organizational issue and likely will NOT change. It's sad because the buying experience was great but it has been nothing short of debotchery since then. Skip this place and save yourself the aggravation. She's overwhelmed, disorganized, and obviously ill equipped to be a department of one. It's totally worth the drive and time to go ANYWHERE ELSE AND I MEAN ANYWHERE ELSE for Mitsubishi service.

    Sport Durst Mazda - 2025 Mazda CX-50 in Ingot Blue

    Sport Durst Mazda

    (51 reviews)

    Best car buying experience I've ever had. If you're looking to buy a Mazda, this dealership is the…read moreone. My salesman was Grayson, and he's great. He had the car I was interested in already up front and ready for me to look at. He explained the car features thoroughly. I really appreciated how he wasn't pushy like some salesmen are. Super friendly and patient. If you come here to buy a car, ask for Grayson.

    If I could give a negative star, I would. Our experience was extremely disappointing and frankly…read moreunsettling. The salesman who went by the name "Dame"? was aggressive and used intimidating tactics to get us to by a car. He was pushy and confrontational, walked around to other salesman to gossip that our expectations were unreasonable. (price match another dealership or at least come close) He refused to give a business card, and went as far as pretending to call the other dealership we had been to earlier, claiming he was speaking to the salesperson. That salesperson was not working, and the call was an act. He also stated he did not need to make this sale, as he was 3 sales away from his monthly quota. We went in to see if a car on the Durst lot was closer to what we were looking for within the same price range. ( consumer due diligence!!) As we were leaving, he continued to follow us out the door, throwing his hands in the air, and claiming we will not get a better deal anywhere else. We will never, ever, return to this dealership or any Sports Durst.

    Marc Jacobson Toyota - autorepair - Updated May 2026

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