I came here a few times before, and I usually have Nancy take care of my nails, and I always have great experience. But today was a whole other level of experience. I took my friend to treat her to her birthday. Before we get sitted. I went to their restroom, and when I came out, I saw a huge mouse under their lunch table, biting on a used buffer. There were 3 small silver trash bins, one was a bit open, and I saw many used files and buffers in there. I am hoping they are not reusing those ones on their customers. So gross and unsanitary!! I will not be back!!! The tech worked on my nails was Lili or Lily. She was awful. She not only cut me in a few places, she painted all over my skin. She did a pinching motion to massage me, and oh boy, it hurts!!! My friend also had a bad experience with her technician. Her lady rushed through her pedicure so fast and went to the next customer. I think her pedicure lasted about 14-16 mins. We can't relax because the other technicians in the salon were speaking loudly and laughing at something. It was a hectic, disappointing experience. Mouse, reused files/buffers and got cut. I came home and removed my polish from today because it was uneven and all over my skin. read more

I wish I could give Yan 10 stars! First of all, she's an artist. She is also such a professional expert and has such an incredible understanding of nail aesthetics. We spoke about the three components of applying false nails- the application of the acrylic/gel, the nail filing/shaping, and the final step- colored polish. She absolutely aced every step! She is my favorite nail tech that I've ever been serviced by over the years. She's also such a sweetheart and very friendly. I've been here a few times, but I'd especially recommend her to anyone who's interested in getting their nails done. She's always improving and working on her game, and -that growth mindset will take her far in the industry. overall- I was very impressed by her knowledge and immaculate execution. She's well rounded and I'll be visiting her for ALL of my nail needs. who cares about the facility when the service by Yan is worth so much more than she charges?? The prices are very reasonable and budget friendly. -what I asked for: a natural nail shape and a color matching my skin tone -what I recieved: a natural nail shape tailored to my fingers + hand shape, and a color perfectly tailored to my undertone. read more

First and foremost, the owner here is rude and obnoxious! Natalie or Kim messed up our appointment every time! Stop answering the phone if you can't take down the appointment properly!!! We sometimes waited 30 minutes or more because she didn't write or forgot whose appointment to take down. Her husband John also messed up our appointment many times. He would ask us to wait for 5 mins, then another 5 mins, ended up to be 30 minutes to 45mins. Sad to realize we will never come back! They really need to hire a cleaner or do a deep cleaning before and after the salon open. It's super dirty!!! The spa chairs are full of dusty and powdery from the fake nails they drill, and the spa chairs jet are disgusting with broken parts that cut my wife feet. Most of the staff are rude and seem to bad mouth the guests, except the young lady who speaks English very well and only works on the weekends, wish we got her name. She has only been working there for a short time. She did an amazing job on my wife pedicure, gel manicure, and facial. Thank you for making our last visit so relaxed and lovely!!! read more

I took my mom and sister in law here for our birthday celebration. Amy did my gel manicure and pedicure. And I can't remember the other two ladies who worked on my sister in law and my mom. My sister is half Vietnamese, half Indian. Amy was speaking Vietnamese the whole time we were there with her colleagues. Laughing and having a food time, I was actually happy to see how happy they were at work. After we left is when I found out she was making fun of an elderly customer in the salon. From what my sister in law said, they were all talking so much shit about the elderly customer. Things I will not want to repeat on here. However, my family, friends, and I will never support this business!!! And we will never be back!!!! Shame on them for making fun of customers!!! What is so funny about hurting someone else!!! Shame on you!!! You're a disgusting human being for making fun of an elderly lady!!! read more

I just moved to North County and have been in search for a new nail salon. After a few disappointing trials at other nail salons I am happy to say I finally found my go to place! For me customer service is such a big factor in determining my loyalty to an establishment. Here at NC nails I was greeted immediately and offered a cup of coffee(Keurig yay) and given the newest issue of "people". Another plus was the selection of colors and variety of brands. I am partial to OPI or Orly which they had both. Very clean and they played pandora in the background. The owner(I am assuming he was the owner) was present and very friendly. You could tell he takes pride in his establishment. A basic pedi will run you $19 while a gel mani will run you $25. Super reasonable! read more

My husband is in the military so i have moved quite a bit in the past 5 years and i have to say this salon is in the top 3 ive ever been to. I walked in on a saturday with hopes of getting a mani-pedi at any point that day and the manager, Yen, while working, shuffled her day just enough to fit me in 10 minutes after walking in the door. I thought she had rescheduled another client to fit me in, which is understandable, but it ends up she didnt take her lunch in order to take care of me. On top of that, she did a great job and left me with complimentary cuticle oil out of her pocket to upkeep my brittle nails. I cant say enough good things about this salon. I will never go anywhere else as long as im in san diego. read more

I came for the first time on Saturday to NC's Nails to get a pedicure/ manicure. The pedi/mani was OK, not that great. However, I discovered a diamond in this place, Nancy!!! She did my facial, omgoodness what a gift!!! She was so knowledgeable and so great to talk to. She also lifted and tinted my eyelashes. She was honest about the Lash extension process and maintaining, which I appreciate so very much. She explained carefully about all the options I have to choose from, the pros and cons of each service. She's so helpful, knowledgeable, passionate, and kind from the beginning. I already thank her a billion times, but I wanted the world to know how much I appreciate this beautiful woman I have met this week!!!! read more

I called and made an appointment to see Nancy. The owner said she was there, but when I arrived, Nancy wasn't there. They insisted someone else can wax for me. I was a bit skeptical, but since I am already there, I will give it a try. Omgoodness, it was a mistake!!! The tech burned one of my brows and part of my lip. She kept apologizing, I asked her if I could see her esthetician license. She refused to show me her license and walked away. I told someone working at the front desk of my experience, and they kept speaking to one another without acknowledging my concerns. I paid and left without wanting to be there any longer. The experience was awful!!! Do not have people here wax you!!!! read more

The service here was awful!!! They spoke in Vietnamese to poke fun at the clients. I am a business owner and value and worship my clients. And yet, the people here are mean and rude!!! My techs were Ckin (chin) and Linda. They were spoken harshly at one of client before me. They were laughing and poking fun at the client weight. I am there to relax, not to listen to their gossip and unkindness towards others. So unprofessional and rude!! It was definitely an unpleasant experience for sure. read more

This is the first time I come here and I loved it my sisters and mother sent me here and this is going to be where I come to get my nails done again! John was my nail tech. And he did an amazing job he even stayed an hour after they were already closed I seriously am in love with my nails Nataly was also an amazing help in choosing my nail color. They were both great people and made me feel comfortable not like all other nail places! read more

This is my favourite nail place it is so amazing! They are always so kind and funny and make me happier. The service is amazing and not overpriced at all. They always do an amazing job!! They have great music taste and I am always entertained. They also have massage chairs which are the best for pedicures. These are my nails that I got today. John did them and he is amazing!! I love John! read more

Awful place to come!!! It's beyond dirty. There are bugs/roaches crawling in the restroom and on the walkway. They have some small trash can labeled "trash," but those trash can contain reused files/buffers and toes separators. I can't believe I have been going here for the last two years. No, thank you!!!! Please clean your salon. Unsanitary is not a great way for business to thrive! read more

I was here over the weekend with my girlfriends, I had an awful pedicure from one of their tech. She cut me and didn't even acknowledge or clean it properly for me. I was still bleeding when I got home. However, my friend had Nancy, and she said it was one of the best pedicures she had. So, not everyone here is bad. The restroom had some bugs crawling around, gross! read more

My wife brought me here against my will for my first pedicure.. I've got to say I was very impressed with how relaxing the service was and I will be back. The owners are very friendly and made me feel comfortable right away. I don't know how often I will do this service but I will be back. read more

Awful service came in for a pedicure manicure and waited for almost an hour and a half. The owner keep saying someone will be with me, but it take them 1hrs 30mins. The lady did my nails cut me and didn't acknowledge or put any ointment. Never coming back!!! The place is dirty!! read more

Awful services and dirty tools were used!!! The girl did my toes with color filled to my skin and didn't bother to it clean up, never coming back!!! Would not recommend this place!!! Its super hot and smells strong acrylic. read more

Today I got my nails done by John at NC nails and he did so good and he was really sweet and gave me exactly what I wanted and he did the moon nail very well! read more

Do Not have proper license to do waxing or other services!!! Need to clean and sanitize the salon properly!!! Stop talk shit about the customers coming in. read more

do not come here!!! they are filty and unsanitary!!! prices are cheap for a reason!!! cuticles nipper still have other people skin on it!!! unsanitary read more