Susanna was my "regular" masseuse when I was stationed up in Killeen and would visit Austin. She…read morealways made me feel comfortable and at ease and took the time to chat about me and my needs. It had actually been almost 5 years since I had last seen her and after a recent apartment move, I needed her services for my aching body! It was like visiting an old friend and I remembered just how awesome of a person she is and that I should not have let so much time go by without visiting her. A mistake I will try to not repeat even though I have to leave Austin temporarily. She is able to provide the most gentle touch, as well as deep therapeutic pressure for those stubborn knots that don't work with anything else. I have always felt that her skills make me feel relaxed even though I need her stronger touch throughout the session at some points. Her massage room is super cozy and will help you feel completely at ease. Oh, and one final note for those that are more self conscious or don't like to bare all of their goodies! Susanna let's you undress to your level of comfort and always provides a blanket to keep you covered regardless of how bare you go! Don't worry about leaving all oily either. She uses only the best and always wipes any excess allowing anyone to leave like a smooth zombie needing a ride home or at least a few minutes in the parking lot to gather the senses! Try her out. You can thank me later!

Diving full swing into the whole massage therapy thing in 2012, so far I have met lot of very good…read moremassage therapists that do great work of which I would definitely recommend and go back. However, I can honestly say that Susanna at Escape Massage & Spa is the most thorough and hard-working massage therapist that I have experienced to date, hands down. I've been here twice now, the sessions are so extensive that I find my usual 15-20% tip range just isn't worthy, she deserves more, and I happily oblige. Here's why: - Her sessions are like a continuous methodical flow of kneading and massaging out the kinks with minimal stops and pauses. She has a great work ethic, I told her she's like the Energizer Bunny version of the wooden smiley-face massage roller - - keeps going and going.... - The Right Tools: She utilizes her hands, palms, fingertips, knuckles, and forearms to ensure you're getting the full blown arsenal. Her massage oil has no scent, doesn't stain your clothes, there's none of that excess greasy effect you feel at the end. She uses just enough to glide but not too slippery. - She always spends ample time on the trouble spots, in my case the lower left back and up along the spine, and yet she still makes the time to massage out the rest of your body. She doesn't cut you short. - Awesome foot massage. What an awesome job on the feet! I find most therapists skim it or do a half-ass job, but not Susanna - who's very thorough and consistent. She said she practices a lot on her mother , who formally requests it. - Overdelivers. In my two sessions (maybe it's luck or scheduling) she's gone well over our scheduled time and didn't make me feel rushed. I totally lost track of time and she genuinely wanted to make sure I felt like I got real therapy and was happy. - One of her customers nicknamed her the "spine-crusher", as her deep pressure is very effective yet she balances it out w/ the delicate to medium pressure which I generally prefer. - Great personality. Very positive, talkative, and makes you feel comfortable. She works on trying to establish a rapport and r-ship with her clients. - Toxin Avenger. I feel the full effect of the toxins being released after her massages. I'm usually in a trance-like state, I need a gallon of water to recuperate. If I had my date w/ me that would be the optimal time to take advantage and ask for my credit card to go shopping. Too eeeeasy. One caveat to know is the location and set-up, which is a room in the Day's Inn that's been converted into a massage studio. My first appointment I was thinking they had an actual spa and the works, but when I got there I was confused because I got directed to an actual room. Turns out she works at the Day's Inn full time in administration, got her LMT certification and worked w/ the hotel to convert a room into her 2nd job. It's well done, there's a quality massage table w/ warmer, bathroom w/ shower, a futon, music, humidifier. No dance floor or strobe-lights (sorry). It may not be the posh high-end-day-spa-look that some may appeal to, but I could care less. I'm there for a quality massage, not for interior design and decor, and it meets all of my requirements: clean, quiet, private, and comfortable. Her appointments are limited as she explained she paces herself to avoid potential for burn out, so she balances it w/ her other job. I can't say enough about Susanna's quality massage skills and customer service, she always goes above and beyond and that's more than worthy of a 5-star experience.

The massage itself was actually great, and I have no complaints about the quality of the service…read more The only awkward moment during the session was when the music stopped playing, leaving the room completely silent. Unfortunately, the experience at the end overshadowed an otherwise good massage. When we finished, they were waiting for us at the front desk and insisted on a larger tip. We offered a $20 tip, but they refused to accept it and pressured us into leaving $40 instead. It felt exploitative, as it seemed they used the language barrier to push for a higher tip. That left a disappointing impression and made what had been a relaxing experience end on a negative note.

We booked a couples massage. The entry and waiting area appeared clean and looked beautiful. We…read morewere taken back rather quickly. No pre-massage questions about type of massage or pressure or anything. Zero intake information was asked. They just came in and got started. Not even an introduction ( I still don't know their names). My massage was fine, my boyfriend said it was low pressure and barely did anything for his tight areas. At the halfway point when I flipped over all I could focus on was the stained ceiling tiles. Made it hard to relax. But I guess that explains the mildew smell. When we were done I went to the restroom, it looked clean but smelled like it hasn't had a cleanser sprayed on anything in a minute. There are too many massage parlors in town to settle. We will try Oasis Spa up the road next.

Love this place to the absolute max. Jasmine and staff are legit. I could come here everyday.read more

worst massage I have ever received, if i can even call it that. The woman literally just put oil on…read moreme and moved her hands up and down my body. no massage what so ever. Even after I requested she go harder, she continued just rubbing. She even left the room 5 times to answer the door or phone. Complete waste of money

I know it's a scary time being in the middle of a pandemic but my body has definitely felt every…read morebit of stress and anxiety and I could tell it was missing my regular massages. I called and made an appt this evening for myself and my daughter. Upon walking in we immediately noticed the sign that said due to COVID-19 they've had to increase their rates. I normally get their $30 foot massage but the lowest massage they had available was $50. I was a little irritated that this wasn't mentioned over the phone like... "Hey by they way..." but then again I didn't ask to confirm their prices were the same either. Since the appts were made and it was long overdue we paid the new rate. I appreciated all the precautionary measures they took. We filled out a questionnaire with our info, he took our temperatures, we sanitized our hands and we were lead off to separate rooms. Of course, face masks are mandatory. About 10 mins in while he was working on my back I realized the rate I paid was soo worth it!! The massage consisted of 30 min of back and 30 min of feet. I swear I dozed off for a minute while he was massaging my feet and legs but when it was all done I felt rejuvenated and relaxed. It was so worth it and dependent on the situation with COVID-19 I plan to go get another massage next month!

The spa was close to my house so I decided to give it a try. Vibes were off as soon as I walked in…read more $50 for a 30minute massage so I was expecting a higher quality. And they asked me to pay ahead of time. Also extra $3 to use a credit card. Then I was told to go to a room with no instruction of like taking off my clothes or how to lay. a minute later, a woman just shut the door so I take it as my sign to put on the robe they had in there and I sat on the massage table. She told me to take off the robe and I explained to her I had no clothes under, and she had me remove the robe in front of her, so I laid on the table naked with no towel on me while she massaged me. Did not ask what I wanted massaged. It was 80% back and 20% leg massage, 0% foot. It was about 22 minutes instead of 30minutes and she asked for a tip at the end. At first I said "no thanks" but she processed to hand me the receipt and pen and I put $5. She then looked very confused at me. Poor quality massage, bad vibes and expensive for what you receive.

Excellent service. Professional quality and attention to detail. Highly recommend. Clean and…read morecomfortable.

I do not understand how Paula and Tai Massage can't be anything else other than five star ratings…read more Very clean, professional and amazing pricing. Five stars

It was my husband's birthday and I was looking for a relaxing massage experience for him. I came…read moreacross this new place, which opened about 6 months ago, and they had a couple's massage room available. I called them to make a booking - quite straightforward and they were very accommodating. I had Sunny as my therapist and she was excellent. Great at adjusting pressure and checking in with me. Her style was more sports/ therapeutic. My husband also had a great massage, but his preferred style was relaxing and easy pressure, his therapist Mila was able to adapt. The prices are reasonable for the quality of experience. The facilities are super clean and spacious, parking is easy, and massages were great.

Fantastic massage, comfy tables, cute deco, easy online booking and great price! My neck stiffness…read moredisappeared -will definitely come back!!!

Make sure that if you book here that you have a fully charged phone and reception…read more I showed up 10 minutes early and waited in the lobby. My appointment was at 4 p.m. (about the time my phone dies) I went into the lobby (yes, if you are in a law firm, you are in the right place) expecting her to at least check the lobby. To her credit, her email did say she would text me to come up. Forgive me...my phone died...But really?! Just cancel and bail after 20 mins? At about 4:22 I went to the car...by then i had a charge and a few text about paying to reschedule. I called and text several times but no answer or response. I went up to her suite..nada! I asked the girl at the front if she'd seen her...not today!? Melyssa says she wasn't going to waste any more of her time?! I suggest you don't either! I know i won't.

Purchased a Groupon for massage but apparently Melyssa changed her co name and have been trying to…read moreschedule my massage for over a year via email, txt, vmail messages but to no avail - would like my $$ refunded or service provided - very disappointed as I had a massage about a yr earlier by Melyssa and it was incredible so I purchased the massage but can't get her to respond...

I hate to give a bad review but I just feel if I don't, this may happen to other people…read more I got a living social deal here for a 75 min massage for $55. The reviews were great so I bought 2. I went for a prenatal massage and it had to be one of the poorest and unprofessional massages I ever received. I had it with Eileen and while she was a very nice woman and took the time to explain how I should sit at my desk to alleviate back pain, her massage was very weak and very inconsistent. She explained because i was pregnant she could not address the areas I had the most tension, like my upper back, legs and feet. I thought to myself, then what is left to massage? I've had many massages at spas all over the country as well as prenatal massages, including a few at a spa just for pregnant women and have never been told that massaging my upper back could cause miscarriage. If that were true pregnant women all over would have issues! The room is no frills, which I don't mind at all as long as I get a quality massage but it just wasn't there. If the highlight of the massage is on my forearm, it speaks to how bad the rest of it was. It was 75 minutes of light sweeps along my body, no pressure at all and to make things worse, she talked about her personal life the entire time. So not only could I not relax, I laid there waiting for the massage to somehow get better. And it never did. I felt like it was a waste of my time and money. I wouldn't even pay $20 for that deal. If you have to go, I would recommend requesting a different therapist.

Got a great deal through LivingSocial and the reviews were mostly good, so I gave them a shot…read more Gina was fantastic. She asked plenty of questions to make sure she would hit all the areas I wanted to be worked on, and the only time she talked was to quietly ask how I was doing every 15-20 minutes or so. Very respectful and relaxing. The massage even included a hot towel foot-wrap and went longer than expected! I walked out of there feeling way more relaxed than I normally do after a massage, and I woke up feeling like a million bucks the next day. The music was a bit too new-agey for my tastes, but the massage was great for the price. Plus I got a coupon for my next visit!