Paul was very professional and made us comfortable renting a space there. Thank you for everything…read moreyou've done Paul. We look forward to renting there.

The entire process was super easy. Leased the space with a phone call, had a lock waiting for me…read morewhen I arrived and was able to cancel the lease when I no longer needed it over the phone. I definitely use them again if I have any future needs!

I was only a customer for the day since I buy storage auctions, but I was treated like a long-time…read morecustomer from the moment I arrived. David and his staff at Mini Storage Depot on Northshore Drive went above and beyond to make sure I had an outstanding experience. Typically, storage locker buyers are treated a little differently, but I never felt that way here--not even once. The professionalism, respect, and genuine friendliness of the entire staff truly stood out. If you're looking for a storage facility, I can confidently say this team is hands down the absolute best I've ever worked with. Highly recommended!

This is my favorite storage place to date. The employees are super friendly and knowledgeable. It…read moreis staffed 6 days a week. It is climate controlled. They have many sizes unites available to choose from, so this can accommodate many different situations. There is covered unloading that also accommodates moving trucks. They have trolleys and carts available for use any time your there. They also sell moving supplies. We have never had any issues with the staff or facilities. If your in need of storage you can't go wrong here!

Back in December, I moved here from California and I rented a unit here and it was unit a 1132 with…read morean indoor unit the next day when I came back to access it with a crew of six people that I was paying $100 an hour the unit had a lock on it. I could not access my unit that I had already paid for so I called the number at the front desk because the office was closed. No one answered. I called the emergency line and nobody answered so I had a crew of six people being paid $600 an hour so I then left went to another storage unit and rented another unit at a different company the following week they attempted to charge me for this and I disputed it with my credit card I have a video of the unit being locked at the same time that it was supposed to be mine obviously, the credit card company rejected it because they know it was more than clear that I didn't receive the product that I paid for it. Now fast-forward three months later and they sent me to collections for a unit that I never even was able to access. The lady in the front was absolutely terrible at her job. She is just lazy and obviously not capable of the position. I never received an apology and then they actually tried to charge me for it and sent me to collections.. I have now called and left a voicemail at the corporate offices. I am anticipating an apology letter, but either way the rest of the knoxville area needs to understand. You should NEVER use this place, not only was it more expensive than the competition, they literally will rent u a locked space.

We've used this facility for the past 6 Mo's, awesome experience. High quality units, that are…read moreclean, have easy access, and are safe. David the manager is so professional and helpful, makes the whole experience almost joyful (except for the actual moving part, ugh).

Rented a unit from them for less than two months. Had all of my furniture/ clothes/ everything I…read moreowned in there except necessities while my family and I found a new house to rent. Went to move my items out August 10th to find my unit completely infested with cockroaches. Went to speak to the lady working in the office and she said "We can't control what other people bring in." No solutions. No apologies. I have no choice but to move my cockroach infested things into my new home, which now I have to pay for an exterminator on top of the costs of moving into a new place. I called and left a message asking if there was any way to resolve this (I would think a good business owner would do something about this), but I still haven't received a call back. Regardless if "you can't control what others bring in", you can take preventative measures for infestations and refund people for the unit rent or SOMETHING. I will add photos of just a few of my things. Take your things somewhere else, people!

This storage facility has the most selection of sizes for the lowest prices. The lady that runs it…read morewas very helpful. She showed me several units and they were all super clean.

After years of dubious storage places, JamPack'd is the best. Inside rest rooms, water fountain and…read morefree bottled water, air-conditioning, etc make the hassle of moving easier, thankfully. It's expensive, but compared to other places, it's one of those times I'm willing to pay more to get more service. Staff is amazing. Highly recommended and I'm hard to please!

I've been renting from them for four years now and they have always treated me right. They are…read moreprofessional and always return my calls and messages in a prompt manner. Brian has been very kind whenever I needed anything.

we paid for a storage unit. And need to move right away. Our…read moreunit is paid for and the unexpected register fee. But we have not been able to get the axes code to open up unit. It has been 3 days now and have been sending endless emails Phone calls & txt. It is causing expenses on our end from not being able to move out of our place.

Ceceilia the manager at this location was awesome. She fixed What I did wrong while trying to set…read moreit up myself online. Everything after that was very fast and efficient showed me exactly where my storage unit was, gave me a lock to borrow until I returned with mine. And not to mention the inside and outside of the facility was spotless. When I return with my own lock and return hers I washed my hands in the restroom, it was so clean I wiped the sink out after using it.

Rented a building from here,this place is very clean,secure,safe.The lady that runs the place is…read morevery helpful, accommodating,and extremely nice.We are doing a long term storage and I am confident our belongings will be fine