Shitty sales service. Was told one thing and come back and it was something totally different…read more Would give em a negative if I could

Robbie was very professional, courteous & gave us very good advice. The move would have been…read moreinfinitely more challenging if I had not gotten the two dollies he recommended. When I came back another time he remembered my name! Reserve online for an even faster check out.

Out of all the service centers in East Tennessee for Intoxalock this place is hands-down the best…read more Great service great communication and was very helpful with helping me understand how my machine works and what I can and cannot do. When you call this place ask for Shadow. She's amazing.

From the owner: We are an Authorized U-Haul Dealer for all your moving needs. We are an Authorized Intoxalock and…read moreLifesafer Installation Center and Calibration for all breathalyzer needs. We do offer Title work for all vehicles, trailers, motorcycles and boats. We do small Auto Repair and Recovery. We do offer storage for semi-trailers.

Wasted time and money. Rented a trailer with a ramp. needed a ramp for some large furniture,…read morewasher, drier etc. Requested two furniture dollies and two bags of blankets. Got to house and realized brake lights didn't work. Jumper was frayed/ damage. Soon realized the small furniture dolly wheels were useless on expanded metal ramp, wouldn't roll at all, wheels jammed in holes. Returned trailer. Asked if I could get credit for unopened bag of blankets, told no. Mentioned bad wiring, told it would be fixed, which does me no good. Mentioned useless ramp, basically got a shrug. I'll never go back

Needed a small U-Haul, the service was great we went around the Uhal I took pictures making sure…read moreno scratches or dents wasn't on it filled it up before I turned it in.

I walked in with no notice after having an accident that required my car being at the body shop for…read moreseveral days. These guys were great to work with, they got me in a good vehicle even on the short notice. I will definitely use them next time I have a rental car need and recommend them highly.

The rental car that they brought me smelled like smoke. We ended up only driving it when we had to…read morego somewhere. The windshield wipers jumped and scraped every trip across the windshield. It only had a quarter tank of fuel where every other car I have rented was full of fuel when I got it. This is the first car I have ever rented that wasn't like new. You get what you pay for and with this place you get a car that should of been sent the the sale a long time ago. It is not very likely that will get anymore business form me. I can still taste the smoke.

We've never used Penske before. I dealt with Blake McClellan, and he walked me through the entire…read moreprocess. His customer service skills were impeccable, thorough, and I'll definitely use Penske again and recommend them highly. It became quickly obvious that Blake had a rare passion for his job and customer service excellence. The cost compared to others was not only competitive but actually beat many we considered. Having 40 years of executive-level management expertise, I would have hired and promoted this young man to coach and lead my team of 900 associates and a budget of $45M, any day of the week.

To put it simply I've never used Penske before, but during a recent move their prices were too good…read moreto pass up. Unfortunately now I know why...the service is terrible. I was scheduled to pick up my truck at 10 am only to be called 20 minutes before to tell me it wouldn't be ready until noon...ok no problem. When I arrived at noon I was told the truck still wasn't there and wouldn't be for another 1-2 hours! They said they tried to call (they most certainly did not) but that they would give me $20 off on my rental. So while I sat for the next hour we decided to fill out all of my paperwork when they informed me that I did not reserve furniture covers even though my email form them showed I had. After realizing I had proof they simply informed me they didn't have any to rent to me and offered to sell me bubble wrap...gee thanks! After this hassle the truck finally arrived and I was told the truck was full of fuel and to return it as such or be charged $8 a gallon!...when I got in the truck it was no where near full and I had to go back inside and force an employee to come recheck the truck gauges to make sure I wasn't screwed even more! LONG STORY SHORT: GO SOMEWHERE ELSE. I guess you get what you pay for.

My experience could not have been better. Ultra friendly service, extremely clean facilities and…read moreconvenient to me. I got caught between selling a house and moving to a new one, and Westside Storage was the perfect gap-filler for me. I don't know how you could ask for a better storage facility. Pricing was fair and accurate, as well. 5+ STARS!!! Gary Hamby

This is a fantastic business operation. I paid 6 months up front and they gave me full confidence…read morethat, if I didn't need the entire 6 months, they would gladly refund the remainder of my contract. And...that is exactly how it worked out. The facilities are really nice and secure. I had climate controlled and was very/happily surprised with how affordable my unit was. Looks like business is good for them too as they just completed an entirely new building I assume because demand is so high right now around here. One last note, their staff and level of service are top level. If I ever need this kind of service again, I'm going straight to West Side Storage. They have fantastic security and they even throw in some good music so doing all your work is actually enjoyable. I would love to work for a place like this. If you're hiring, just hit me up.