This is the best optometrist and office I've ever been to - I'm just over the moon. First, I…read moreliterally dread going all year because I hate that puff of air when they test for glaucoma. They have a scan they can use to do the test (and look for other things) for $59 that doesn't involve puffing air in your eyes. AMAZING. Anxiety immediately gone. The front office staff was so nice and upbeat, and Dr. McKay was so kind and took time to try different things with me and go over all of my test results and scans and explain what bad results would have looked like. He also asked about my general health as it would have related to my eyes, which doesn't always happen. Loved this office and would recommend them to anyone. I have VSP, which they take.

Great place for an easy eye exam! Strait forward and zero hassle coming in here. Dr. McKay was very…read morethorough and explained everything very clearly.

I was at the location at 660 Pennsylvania Avenue. Everyone was incredibly nice and knowledgeable…read more Dr. Sophie Ali is a genius.

Great service. I had an old pair of Oliver Peoples sunglasses and one of the nosepads tore. I…read morestopped into Georgetown Opticians at the wharf. Without hesitation, they said they could help. They not only replaced the broken nosepad, they replaced both, they tightened the screws on the arms, and they cleaned everything. The sunglasses looked like new. When I asked how much, they said they were happy to help. There was no charge. Highly recommended. I'll be buying my next pair of glasses from Georgetown Opticians.

Stopped in today with a minor but annoying issue with my sunglasses--the extremely nice guy at Apex…read morefixed it immediately! Would absolutely recommend and will absolutely be back!!

I was in town from Chicago and one of my snugpoints came off my glasses. I bought replacements but…read morecouldn't get them on. Walked into Apex and they did the job no questions asked. Super helpful!!

I needed to see a eye dr and everywhere I called was booked until October that was to long for me…read more... I made my appointment and the next day thet saw me... now that was amazing

Dr. Thu Tran is extremely helpful! DC store is busy and has a great turnover rate. I had the…read morepleasure of getting my eyes checked by her this time and it was a pleasure experience as compared to previous doctors! The front staff members are also very helpful and friendly. Parking can be challenging but expected given the location.

This has been my Ophthalmologist for the past five years. He found my chronic illness before five…read moreother doctors who sent me away. He also developed a treatment plan for me that nearly reversed my illness in 5 months. Dr. Burris is by far the best ophthalmologist in town. He is very knowledgeable of his practice. He been in the game for a long time.

I scheduled an appointment. Had to cancel because I have a cold called an hour before my…read moreappointment time, and was told because I was a no show that I could be rescheduled for 30 days. That is the dumbest thing that I've ever heard of. I'm not a no show I called to cancel and reschedule. If this is the policy it's a ridiculous one that needs to be reevaluated. I try to support small business but it's really hard when you have to deal with foolishness like this!!

After realizing I left only my glasses case out of state, I searched all stores in IAD to realize…read morethey only sell Rx frames and sunglasses (no eyeglass cases). I saw Warby Parker at the Amtrak station and thought asking the store associate for cases wouldn't hurt. To my surprise, the associate (who was stationed at the desk on Friday, June 27), saw me, related to the struggle of leaving something valuable behind and offered me an extra glasses case at no charge. Based on this excellent customer service, I'll highly consider returning to this store to buy frames if prescribed to buy again in the future. Thank you :)

I want to give a shout-out to Shana for her professional and courteous service this evening. I…read moremanaged to sit on my glasses and suffered a distorted vision all day at work. I dropped by the store after work. Shana expertly bent them back into shape in just a few mins and professionally cleaned them. She also took the opportunity to share a helpful informercial on Warby's advantages. I will definitely be returning there when I need a new pair of glasses.

Outstanding technician. Immensely knowledgeable provider. Delightful staff…read more Some optometrists are excellent technicians and refine your prescription to perfection. Some have great knowledge bases and answer questions on eye care with in depth, accurate, and actionable advice. Dr. Glasser is both, and arguably the best at both "sides of the coin" of any optometrist I've visited in my life. Importantly, Dr. Glasser and his entire staff are efficient and pleasant. They honestly try to make your visit as pleasant as possible. In an age where healthcare tends to be actively hostile to the notion of customer service, it is refreshing.

I have no issues with the quality of the examination or my in-person interactions with Dr. Glasser…read more(several appointments over many years). My issue is the way I was treated on my last visit by his assistant after it became apparent to her that I would not be buying frames or lenses from the practice. Her attitude immediately changed when I asked for a prescription. She stood up, went to ring up my copayment, and when she returned with the prescription she remained standing and was abrupt with me when I asked her to explain the change in my prescription, which was in a format I was not familiar with based on what I received in prior visits. I'm an educated person who wants to know how things work and what numbers actually mean, not merely to be told that "any qualified optician will understand" the prescription. I was made to feel stupid and like I was an imposition so I left and fed the prescription into ChatGPT which politely explained it to me, including how a progressive prescription can be translated into single vision distance and reading prescriptions, and what the numbers mean. AI was more polite and patient with me than the assistant. Despite having no issues with the doctor himself, I will not be returning to this practice in the future. The barriers between patients and medical information are evaporating due to AI. Doctors would be well advised to ensure that they and their staffs at least match the courtesy of ChatGPT. Update: In response to Dr. Glasser's comment, all I can say is that it would have taken his assistant less than a minute to sit down and politely explain to me the meaning of the numbers. Regardless of whether I'm dealing with an optometrist or a cardiologist, I take it upon myself to gain a thorough understanding of my heath, which is what ChatGPT provided and the assistant did not. If the doctor doesn't want to take constructive feedback on such a simple point, then I suppose that my decision to go elsewhere is the right one.

Union Station is about what you would expect for a large metropolitan train station…read more It is relatively similar to an airport, only smaller and more run-down. There are plenty of small shops and cafes or restaurants that you can stop by and grab something to eat or drink before you begin your trip. Overall, this station is good, it serves its purpose.

I heart old architecture, so I made it a priority to visit Central Station that opened in 1907. I…read morewas amazed at how grand Union station is when we exited our Uber ride. I felt safe here since there were national guardsmen strolling the station. There are 30 eateries here and we ended up having lunch at Shake Shack, indulging in ice cream at Van Leeuwen, chocolates from Laderach and coffee at Blue Bottle Coffee. I like how the station also has 30 retail shops. Happy I visited Union Station and I recommend seeing this architectural marvel.

Great exam and nice staff!…read more I moved to DC during the pandemic and was fortunate enough to find them. They have been consistently applying safety procedures around the office and during the exam. The exam was great, very thorough and I got my contacts super quick!

I've gone here before (good exp w Lamothe) but haven't had eye exam in at least two yrs . I called…read moreto make an appt and spoke w the office mgr/ receptionist. He had a flat affect and set a negative stage. I said I prob need more than a routine eye exam but was happy to start w that. He lmk that a dry eye test isn't covered by ins (which is fine) and not to expect that I could do both in one visit (also fine). He then said, the appt will be 15 min tops, so it's not a time to ask questions. I said, of course I want to be able to ask a couple questions, espec bc of eye irritation lately. He said, "I see your insurance is (x) and that only pays us like $60 per visit. We can't give patients longer than 15, we'd go out of business" (!) I couldn't believe it. The rudeness and the gall of mentioning my coverage resulted in poor profit for them. I suggested he NOT say those things to new or returning patients and he said he was trying to manage expectations, that patients "always complain" they want to be seen longer but it's not doable. Talk about poor patient relations/ customer service. I realize what the medical system is up against w insurance is rough, but never has a public-facing clinic employee been so dissuading about the care their provider provides. I can't NOT recommend this place enough; take your business to an office that will value it.