Outstanding technician. Immensely knowledgeable provider. Delightful staff…read more Some optometrists are excellent technicians and refine your prescription to perfection. Some have great knowledge bases and answer questions on eye care with in depth, accurate, and actionable advice. Dr. Glasser is both, and arguably the best at both "sides of the coin" of any optometrist I've visited in my life. Importantly, Dr. Glasser and his entire staff are efficient and pleasant. They honestly try to make your visit as pleasant as possible. In an age where healthcare tends to be actively hostile to the notion of customer service, it is refreshing.

I have no issues with the quality of the examination or my in-person interactions with Dr. Glasser…read more(several appointments over many years). My issue is the way I was treated on my last visit by his assistant after it became apparent to her that I would not be buying frames or lenses from the practice. Her attitude immediately changed when I asked for a prescription. She stood up, went to ring up my copayment, and when she returned with the prescription she remained standing and was abrupt with me when I asked her to explain the change in my prescription, which was in a format I was not familiar with based on what I received in prior visits. I'm an educated person who wants to know how things work and what numbers actually mean, not merely to be told that "any qualified optician will understand" the prescription. I was made to feel stupid and like I was an imposition so I left and fed the prescription into ChatGPT which politely explained it to me, including how a progressive prescription can be translated into single vision distance and reading prescriptions, and what the numbers mean. AI was more polite and patient with me than the assistant. Despite having no issues with the doctor himself, I will not be returning to this practice in the future. The barriers between patients and medical information are evaporating due to AI. Doctors would be well advised to ensure that they and their staffs at least match the courtesy of ChatGPT. Update: In response to Dr. Glasser's comment, all I can say is that it would have taken his assistant less than a minute to sit down and politely explain to me the meaning of the numbers. Regardless of whether I'm dealing with an optometrist or a cardiologist, I take it upon myself to gain a thorough understanding of my heath, which is what ChatGPT provided and the assistant did not. If the doctor doesn't want to take constructive feedback on such a simple point, then I suppose that my decision to go elsewhere is the right one.

Great exam and nice staff!…read more I moved to DC during the pandemic and was fortunate enough to find them. They have been consistently applying safety procedures around the office and during the exam. The exam was great, very thorough and I got my contacts super quick!

I've gone here before (good exp w Lamothe) but haven't had eye exam in at least two yrs . I called…read moreto make an appt and spoke w the office mgr/ receptionist. He had a flat affect and set a negative stage. I said I prob need more than a routine eye exam but was happy to start w that. He lmk that a dry eye test isn't covered by ins (which is fine) and not to expect that I could do both in one visit (also fine). He then said, the appt will be 15 min tops, so it's not a time to ask questions. I said, of course I want to be able to ask a couple questions, espec bc of eye irritation lately. He said, "I see your insurance is (x) and that only pays us like $60 per visit. We can't give patients longer than 15, we'd go out of business" (!) I couldn't believe it. The rudeness and the gall of mentioning my coverage resulted in poor profit for them. I suggested he NOT say those things to new or returning patients and he said he was trying to manage expectations, that patients "always complain" they want to be seen longer but it's not doable. Talk about poor patient relations/ customer service. I realize what the medical system is up against w insurance is rough, but never has a public-facing clinic employee been so dissuading about the care their provider provides. I can't NOT recommend this place enough; take your business to an office that will value it.

My Eye Doctor gave me a thorough and comprehensive eye exam! Their office was staffed with highly…read moretrained professionals who also had excellent listening, communication and interpersonal skills! The environment was relaxed and friendly, and they actively helped me find the perfect frames. Their selection of frames was substantial, and they had a wide range of prices to fit my budget. I liked the "option" of scheduling my appointment online; their webpage was easy to navigate, and it provided me with selection dates and times to schedule. I was also able to pre-register on line. Their advanced technology assisted in providing maximum eye exam evaluation, and my doctor communicated thoroughly the results and health condition of my eyes

I don't know if this is specific to this location, to the franchise, or to the eyewear industry…read moregenerally​, but the lenses I've gotten here the past several years--four at least--have lost the protective coating within a year or so. That shouldn't happen since I always get the extra protection, and I use a special lens cloth to clean them. Glasses are all but useless once that happens. I don't recall that ever happening before. The prescription sunglasses they made for me, at substantial expense, are an optical mess. Wavy lines, visible color prism, ill-fitting--unbearable. Gonna try another place this time now that I have a baseline.​

Awesome!! Service was great the whole time. It's essentially a party in the front room. Trying on…read morefun frames, dancing to music, playing fetch with the owner's puppy. Dr. Goldberg was knowledgable and friendly. Their selection of frames was immaculate which is so dangerous for me. They didn't push me into anything though and advised well, based on my style and what I was liking and disliking.

I've been a customer at A Brighter Image since 2020, and I love how conveniently located they are…read morenear the DuPont Circle Metro station. I always go there for my annual eye exams and to purchase my glasses. They offer a great selection of trendy, up-to-date frames, and I've bought three different pairs so far--each time I get so many compliments! Ramiro is always my go-to for recommendations. Today, I stopped by and met Sweetie, the new addition to the team :)

I was in town and had an eye infection. I got an appointment right away and he was great! I got…read moredrops his office and it cured my infection. So easy and professional! I highly recommend Dr. Greer!

I was happy with my visit to Dr. Greer. He did a thorough examination of my eye and was reassuring…read moreand knowledgeable. He is also available during the weekends, which is very convenient.

I have had the pleasure of wearing glasses since I was approximately 5 years old (yes,…read morekindergarten!). for some reason, I have never had a prescription that seems perfect--and I normally just end up going without glasses until my next stab at an annual exam. Dr. Holley is the most thorough doctor i have ever been to, and answered all of my questions explaining exactly what was happening in each of eyes, and further detailing my options. I have never been so excited to have a pair of glasses. Piggybacking on BKs review, Dr. Holley is not the most outwardly friendly individual BUT I really felt like he was putting all of his energy into making sure my prescription was perfect. The only downside (and it's obviously very minor, since I maintained the 5 star rating), they have an extremely small selection of frames. It's a small location, so I suppose its understandable, but the frames covered under my plan (about 70% of the inventory available) are a bit outdated.

Fast takers & one pair of eye wear not the same as the other?…read more Just not 90% happy with second eye wear! I always need two pair of eye wear

This is the best Optimetrist Ive been to in the DC area. I was previously at a Visual Affair and…read morehad a negative experience with their staff. I was looking for somewhere else and came across Metropolitan Óptical on Zocdoc. The staff was incredibly friendly. I was greeted as soon as I arrived. I came pretty early, but they made sure that I got my tests out of the way early and then I saw the doctor. My appointment was quick and efficient, but I also learned things about my eys that I hadn't known before. I also have a lot of anxiety with my eye, but they helped me breathe through the various tests that often are a challenge for me. Every staff member I interacted with was fantastic. I will definitely be returning!

Customer service terrible. Rude on the phone and in person, refused to answer insurance-related…read morequestions fully or directly, provided monosyllabic responses and acted as if I (the customer) was inconveniencing them. Made no real effort to be helpful, showed little interest in my concerns, very dismissive, performed other tasks while I was asking questions and made me feel I was a burden. Too bad because they used to be OK (nothing memorable or special, but they were fine).

I'm a former patient. Despite requests to stop, Washington Eye Doctors continue to call and email…read moreme to schedule an appointment. I asked them to stop, but they persist. I called yesterday and asked to speak with the office manager to get this to stop. I left a message for the office manager too, but they haven't had the courtesy to respond. Today I received a new email reminder for an appointment. Unbelievable!!

Eric McClain Sr. and family would like to thank Dr Vo at Washington Eye Doctors, DC, for…read morediscovering the torn retina, Wednesday, November 12, 2025, and with the asistance of Ms Avis being persistent, with Eric, to go immediately to seek help with Dr. Melki in Arlington, Virginia which saved his eyesight. Emergency surgery was performed November 13. Thankful to Dr Melki and Ms Avis for their kindness, and pushing Eric saved his eye sight. Thanks to everyone for all you have done and continue do. All the Best! Eric!

This location is one of the few places that accepts DC Medicaid/Medicare…read more The staff that assisted me with making the appointment was phenomenal and super friendly. Unfortunately there is construction going on in the area, so it was difficult to spot the location, outside of the small flags on the exterior. Upon entering the store, we were immediately greeted, which I dug. However, I was less than pleased with the amount of people in the waiting area, which is why I chose to stand outside for the majority of the appointment/visit. I did notice that they closed/locked the door at a certain point-I'm assuming that was due to the amount of folk in the waiting room. My grandmother's appointment was scheduled for 10:40a, she may have been seen about 30 minutes after, and that is being generous. There was sanitizer available upon entry, and an area for someone to check temperatures; although, our temperatures were not checked. There were several walls of glasses available to try on, but it did not appear that they were sanitized in between customers. My grandmother saw Dr. Lee and she remarked that she really enjoys seeing him, as he is personable, and listens to her concerns. She also stated that she had a good experience with the staff.

My only complaint is they get pretty busy at this location and don't have enough staff for the…read morevolume. Love the doctor here! My doctor retired so I was a bit nervous switching but he quickly put me at ease and helped make some good recommendations. I also brought my daughter here to order her first pair of glasses and they treated her great.

Dr Pluznik is a top notch doctor. His surgery center was well run, plenty of staff…read more He is competent and caring. I would send any of my friends and family to him for thier cataract surgery. My case was not straight forward due to a ongoing eye condition. Dr Teller sent me to him and I could not be happier with the results . Thanks again Dr. Pluznik for restoring my vision C.A.R. a retired RN

Seamless cataract surgery, and I appreciate that I wasn't aggressively upsold; was given what I…read moreneeded and no more, and no lobbying for unnecessary procedures. Appreciate not being blind.