I sent my BCU (Body Control Unit) to Upfix for repair pertaining to a 2004 Ford Freestar. The whole experience was positive and refreshing. From the initial tracking of my unit to providing an update on repair status. Upon return of the BCU, customer service followed up to ensure I was satisfied. I would recommend their service to anyone. Class act and great company to do business with. Highly recommend and I would send any circuit board, etc. that needs repair to Upfix. It is a way better solution and experience than trying to locate a used part. And, way more economical than trying to buy a new part. Customer service and follow-through was exceptional! They provide a great service! Paul read more

Worst experience ever. lost my items, insisted i sent other items and. useless customer service. i'm out hundreds of dollars to replace the parts they lost. they send you the shipping label so you have no control and if your package is lost they offer you $100 to replace $900 worth of items. total scam read more

if there was a negative star review, that's what they would get issues since day one even if you take the seatbelt in, they don't know what seatbelts they're quoting you for later on expect a higher number than what you were originally quoted order completion time it's always changing. yeah, and I'll let you know 10 minutes before they close that your order will not be ready. Customer service representative never with what they say. They just give you false promises. read more

Yo soy cliente de airbags desde muchos años siempre voy a la oficina a dejar mis cinturones muchos años atrás Ana me ayudaba y ahora me da placer de que esté en el teléfono ayudando Me gusta mucho su compañía. read more

I wanted to say that Ray assisted me yesterday and he was able to address all my concerns in a timely manner, and he was very helpful, Thanks Ray!! read more

I sent them a srs module from a 2023 mazda cx-5. The module came back dead, I tried to install it on two different cars 2022 CX-5 and 2023 CX-5. The module did not show signs of life on either car. They refused to refund me for the purchase of a new module, although I sent them two detailed videos with diagnostics of this module on 2 different cars. In total, I spent $ 480 to buy a new module and $ 250 on the services of an electrician for programming. They also refused to pay for a refund for sending this module back and forth. I highly do not recommend this company. As a funny addition, I am attaching a photo of the module with the inscription "OK" that they stuck on it. read more

MyAirbags - Auto Parts & Supplies Near Me - Buford, Georgia

In rebuttal to response from MyAIrBags. Yes, the parts were marked when sent in for service. Yes, in the special instructions requested "repair/service these parts". Yes, inside the box with parts sent in for repair/service again note stating "repair/service these parts". Nothing was mentioned this was an 'exchange' service-- No mention of different warranty/guarantee on what type of part is returned--rebuilt or exchanged. --MyAirBags need transparency for all types of repairs/service/exchanges. read more

I cannot recommend this company. The price for a seat belt repair was double the estimate. I had no problem paying but did want a detailed explanation. I asked a phone rep to speak to someone who could explain why. On 3 occasions, she told me either a tech or a tech supervisor would contact me, weeks later...crickets. Now I can't even get a hold of her. To make matters worse, the seat belt doesn't lock when quickly pulled. Serious safety issue. At this point, I can't determine if this company is shady or incompetent in their communications (and possibly workmanship). Buyer beware. read more

to start, this company is horrible with customer service. I sent out a package and purchased insurance. long story short my package was lost through ups, my airbags redirected me to carrier. From there I was sent back to my airbags to make a claim. They then redirect me to some company named "upfix" in Georgia. These guys tried to get me to accept 100$ as their "payout" I then showed proof of insurance payment I made with my airbags and they"appealed it" 3 months later after constant emails every few weeks I get a response saying it was denied. So now I'm out over 1500$$ careful with these thief's. read more

DO NOT TRUST THIS BUSINESS. My dad was looking for a part to fix an older car and this place was the only one we could find. We live in California so my dad's been going back and forth with them. They've been milking the hell out of him. Couldn't fix the car even though they said they could, charged him a testing fee even though they knew it wouldn't work, then just told him they can't do it after all the back and forth. And now I look them up on Yelp and see other people saying the same thing. Save your money, this business is a SCAM. read more

Update with this company : After receiving and installing the SRS module, I encountered unexpected issues. The steering wheel, brake, and tire pressure lights, came on. ( surprise ! 'They weren't like that before ')This not only wasted two weeks of my time but also affected my scheduled appointment and undermined my trust in the company. I initially chose them based on a tutorial video, but the experience has been disappointing. I'm now seeking a refund and reimbursement for the mechanic expenses incurred due to their shortcomings. Also mention the stress that I've had with the customer service, a terrible experience. And today, this morning, they didn't pick up my phone because they saw my number. I had to call from my stepdad's phone. read more

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Great, took care of things quickly and exactly as promised. Color was perfect and everythign cleaned up. Thanks!

I sent them my airbag computer and the supposedly reset it. It came back and there is still a hard code in it. They are telling me to recalibrate other sensors and have had it confirmed from two collision shops that the recalibration has not fixed the code. The company was insistent that they provided the service of resetting. Do not waste your money. read more

Another company advised my airbag module could not be cleared. I wanted to avoid wasting time and shipping charges. So I contacted myairbags and asked if they could clear the airbag module for my specific make, model and year. The response was an unequivocal YES. I wasted over a week and $37, only to be told they couldn't reset it. I called and asked for an explanation and ended up speaking to some who was probably located in the Philippines who justified wasting my time and money and suggested I call their tech support who don't answer. Just use a vendor with good feedback on ebay. You'll save money on essentially the same service but in my experience, most of them will tell you straight if it can or can't be done. read more

great company, fast and efficient, we use them a lot for our airbag repair and module reset

took 24 hours to fix the air bag module and seatbelt was a good service total was 158 for my honda accord for both of these and then minus 20 if i post a yelp review read more

This is related to their "UpFix" business. I have an older (2001) Landice treadmill that stopped working. I got an error code that indicated the motor control board was bad. Because of the age, I needed to get authorization from UpFix for a custom repair. This was a complete clusterf**k. I never got a response, but when I called I was told it had been approved and I was in the system, they just hadn't bothered to tell me. I should have figured it out then. But I sent the board which they claimed they reconditioned and requested payment in a matter of hours. I paid, they returned it, and it still didn't work. Long story short, I called an authorized Landice tech, who came and determined that motor control board was my problem. They replaced the board and everything worked fine. So why did I give UpFix $200. Apparently because I'm a gullible idiot. Don't repeat my mistake. read more

STAY AWAY!! REALLY BAD!! ZERO-STAR REVIEW!! HORRIBLE X 10!! BUYER BEWARE!! TERRIBLE OR NON-EXISTENT CUSTOMER SERVICE!! I wish to God I would have read the scathing reviews on various websites before I had sent my Instrument Cluster Panel in to be repaired by UpFix--more like Up$#!T creek! or Oh,$#!T! This UpFix outfit's owner/CEO appears to be some guy by the name of Vitaly Sandyrev whose company is based out of Buford, Georgia, and is also apparently affiliated with MyAirbags. A total Nightmare Funhouse $#!T-Show with UpFix/MyAirbags. On April 29, 2024, I sent UpFix my instrument panel to have the temperature gauge repaired. I was notified via email that the repair was completed on May 13, 2024. On or about that same day, several different visa card payment attempts were made with two different cards for the total billed amount of $169.99, both online and via phone with UpFix's/MyAirbags representatives. Unfortunately, UpFix's/MyAirbags payment system refused payment every single time even though funds were, and still are, available. There was absolutely nothing wrong with my visa card since I was able to use it regularly without any problem--up until then, that is. May 13, 2024, is the date when all the "FUN" started. For about a week, I dealt with various different UpFix/MyAirbags account representatives via mostly emails back-and-forth in vain, attempting to make payment, but to no avail. I was told that the only other form of payment that UpFix was willing to accept was PayPal, which I explained to them I do not have, or suggested that I go look for someone else with another bankcard to make payment, which I also explained I did not know of any such person who would be willing to do that, either. I told them that the only two forms of payment available to me are my visa card or my sending them a money order. They remained intransigent and said "We're sorry, but the decision was made by 'someone' at the highest levels of management, and that is our company payment policy, so there is nothing further we can do...Next!" I asked to be put in touch with this so called 'someone' or the owner of the company, Mr. Sandyrev, but my request was repeatedly denied, but later I discovered it was, in fact, Sandyrev himself, making the decisions. UpFix/MyAirbags refuses to answer any other questions I have other than with "We're sorry, that is our company policy." I feel that UpFix/MyAirbags is being extremely unreasonable, evasive and difficult to deal with and involved in highly questionable business practices, to say the least. Without that electronic panel, my vehicle remains totally inoperable for well over a month, and this UpFix racket-of-a-company couldn't care less! Beyond frustrated at this point getting nowhere very fast with their "customer service," on May 20, 2024, I sent a money order (guaranteed funds) for the full amount made payable to UpFix. They confirmed receipt of the money order, but informed me that they would be returning the money order back to me and said that I should seek a refund from the issuer. Beyond unbelievable! What legitimate business is unwilling to accept a money order payment with guaranteed funds which can easily be deposited into any company bank account?!! I suspect foul play and fear that the panel, with an estimated value somewhere between $600.00 and $850.00, could very easily be sold for "non-payment" for much more than UpFix would receive from the cost of the repair itself. Hmm. HAVE YOU BEEN SCREWED BY THIS COMPANY, TOO? If so, it is best to file WRITTEN Complaints with the Consumer Protection Division of the Georgia State Attorney General's Office, the Federal Trade Commission, and the Better Business Bureau like I did. I am also in the process of seeking legal counsel. If and when I ever do recover my instrument panel--which I now consider stolen property--from UpFix/MyAirbags, I have no doubt that the panel will more than likely either have been somehow tampered with or disabled out of sheer spite. I would not put anything past this atrocious UpFix/MyAirbags and their "company policy." Hopefully, I have helped other people avoid the same mistake and fate that I have suffered by sharing my story. You have been warned. read more

Bought an used srs module from here. pricing is much cheaper than other listed srs modules in the market. a little skeptical at first but very satisfied with the result! read more

dont even think about this company !!! they stole people items and claim that packages were open !!! check all over the websides for negative reviews !!! my 2 seatbels were lost and bar came not fixed waste my $500 and time !! stay away !!!1 read more

My front seatbelt locked during an accident and the airbag light turned on. The body shop was charging $1400 to replace my entire seatbelt assembly, airbag SRS module, and impact sensors which they said *had* to be done with new OEM parts. Problem is the accident happened in Dec 2021, and this seatbelt has been on backorder for 3 months, so I was driving around with a locked seatbelt and airbags that probably would not deploy in the event of an accident. MyAirbags saved me over $1000 and finally gave me back my safe vehicle! I am not car-savvy, so I had my local mechanic remove the seatbelt pretensioner assembly and SRS module to send out to MyAirbags. They kept me updated on their progress every step of the way. Once my mechanic reinstalled the repaired seatbelt and SRS module... Voila! The seatbelt retracts and the airbag light is finally gone! I was a bit miffed that MyAirbags advised me to send in the belt buckle and then tacked on an extra $40 charge to "bench test" it after the work was done (I think the pricing should be transparent at the point of purchase). There is a cheaper competitor out there. BUT I can't complain too much because they really did help me out of a jam. I would definitely do business with them again! read more

I don't usually like to give bad ratings on companies, but this place is pretty bad. Sent in an airbag computer to get fixed. On their website you can choose to use their mailing process to send the parts to them or mail yourself. I chose to mail myself as it was a couple days quicker. They 'guarantee' 1 day turnaround. I waited a couple days after they received the parts and sent an email and called. It took them a day to find my parts and then another 2 days to fix them. When it came time to pay, their invoice included the cost of shipping to them. I already had paid using my own mail. I called and emailed them several times. They don't respond to email and put me on hold when I call in. Won't use these jokers again. read more

Had a dash cluster fixed, less than a year later the dash lights go back to the original problem. Contacted this company, operator emailed and said that a technician would reach out to me in 24-48 hours. Nothing of that sort ever happened. This is now after 2 weeks. We are going on week three. If you expect this company to honor their 1 year warranty, good luck getting them to work or respond to you. A warranty is only as good as the company that is willing to honor it. This is not the case here. Good luck potential new customers. read more

Sent my driver side seatbelt and my airbag module to get repaired shipping was expensive but hey you need it to be done got the items back plugged it in the right way and all my indicators lit up like a Christmas tree tire pressure ,ABS ,airbag light, check engine, traction control light Emergency brake light. I disconnected the seat belt and module and all the Indicators came off except the airbag light which was already on before the first install. Seatbelt Retract slow module looks like it hasn't been reset and when I connect the seatbelt and the module Are the indicator lights come on call customer care multiple times they said they can't do nothing about that. Buyer beware you pay more for shipping then the actual service and once you get the service done you still would have the airbag light on or multiple indicator lights on never again read more

MyAirbags - After install - Auto Parts & Supplies Near Me - Buford, Georgia

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First time I went over there was fast ,ready the next day .but after My mechanic put in that module back to the car ,he said the module hasn't cleared yet .so i went back there the second time and showed them the code that my mechanic s computer got .the employee there told me they haven't seen this code before ,but she still took the module and told me I will receive email when ready .this time it took them days to get it done .and my mechanic put it back to car again,same thing happen .the funny thing is that this place never tell you what they did to the module ,only put a sticker show crash history cleared.finally I gave up because I know even though I take it there to clear again,same thing will happen .Then now I need to look for a used one on eBay instead of waste my time and money there .i wonder if they mess up my module .bad experience ever. read more

I finally got my instrument gauge cluster back from myairbags and now the oil pressure gauge doesn't move at all. I called, they refunded most of my money and said if I were to buy another one someplace else they would make an odometer correction free of charge and reluctantly said they would upgrade the lighting. Well I did buy another one and it works perfectly, One must assume from this that they goofed something up inside my original and did not want to fix it, maybe too expensive?? The point is they left me with a broken part and a huge hassle. Needless to say I will not be using them for ANYTHING going forward and I would recommend you find someone else as well!! read more

Prior to shipping I called explained problem with cluster On my 2007 Escalade and was told they can totally rebuild it with all new parts. Sent gauge cluster in they received and payment made on Sept. 28th was told and as advertised on website they have a 24Hr turn around for shipping back to me. After 48hrs no email or phone call. I then called on Sept. 30th in the morning. Was told that it would be shipped out this afternoon. By 4pm still no email or phone call saying it was shipped. I called and No answer still had 1 hour before there closing for the day. After 3 more tries I gave up. Waited 3 days later and called to find out when part will be shipped back. Was told it would go out today, but was not repairable. What the @$&*! I was told you could totally rebuild this and it would be returned to me in 24hrs now after almost 6 days you tell me you have not done anything, and it can't be repaired? Anything can be repaired, they just did not want to do for there advertised price. I Guest they were looking for a simple job. BEWARE!! Not Professional or Honest. Just hope I receive my actually part back that I sent. And they don't do a bait and switch. They seem very fishy. Oh and I'm out of $62 for shipping this to them and paying for my return shipping. If they told me there was a possibility that they could not rebuild I would not have shipped it to them. GO SOMEWHERE ELSE!!!! read more

My lights are not working on my dashboard I found this place and they fixed it for me now I can see everything love this place

Up until now I have always had good experiences with them but no longer. I paid twice to have the same unit reset because I waited to long the first time to send module back because I assumed they fixed it the first time and they said oh it has to be something else so I said okay I will pay again and guess what ? They FAILED AGAIN to fix it. The manager is a total jerk and refused to refund me anything so I'm taking my business elsewhere as they are unethical and don't know what they are doing. They wasted hours and hours of my time telling me the unit was good and it was something else wrong. Good job losing a customer you had for years. POOR CUSTOMER SERVICE !!!!!!!!!!!!!!!! read more

HORRIBLE CUSTOMER SERVICE! You are placed on hold for 15 to 30 minutes before some of the rudest people answer and tell you why they aren't doing what you paid to get done. I've used them several times, and it's always a hassle. Time to find a new company to do these repairs. I truly don't see how they can stay in business with the way things are run. I'd give zero if I could read more

My airbag and seatbelts was done in timely matter, job well done. I scored you poorly because the young lady was extremely rude to me for no reason at all. When I arrived to turn in my module and seatbelts she walked up to counter, looked at the other guy who came in after me and said "did he cut in front of you?". After the gentleman said no, she proceeded to give me the "fuck you look" while completing the transaction. I truly did not understand what I did to deserve such behavior. I received the exact same reception when I arrived to pick up the items (from the same person). I think your company provides a very needed service, but having the wrong individual up front can completely sour a customer's experience as it did mine. I truly believed this had everything to with my race. Hope you guys take a closer look at who is representing on a daily basis. My experience was awful and will not recommend your company nor will I return. This review will also go on Yelp. Feel free to contact me. read more

Sent them an ABS module to be repaired. Paid the fee and they sent my repaired part to someone else. Was told they could not issue a refund for the repair fee until they got the part back. Told them I would get my CC company to help me. They did refund the fee, but I am still out an ABS module which is very hard to find. Ford said they might be able to find me one for $990.00. Should they pay for it???? YES THEY SHOULD. PS would give negative stars if I could. read more

I m really disappointed with this company they send a wrong module and they want me to paid the return

I own an automotive repair business in Southern California and use these guys any time we need to flash an air bag module. For being so far away from us, the turn around time is usually less than a week. Price point is spot on. You pay a fraction of what a new air bag module runs you at the dealer. If you're having issues with clearing a code or understanding how your system works, these guys will point you in the right direction. Will continue to use in the future. read more

I paid for same day/rush service on a Friday. My part was not ready til Monday, cool. Tuesday I check and it is still not right. They will fix under warranty, cool. As to me paying for rush service so i can atleast get it next day technician says no. What is the point of the Same Day Service???? read more

Great customer service. Amy and Julie are great to work with. Thank you for your help. Michael Pipecreek, TX read more

I looked up the module that i needed on their web site and it was incorrect. When i took the old part out and called them that the part on the site was incorrect, they did have the correct one in stock but i would need to pay for shipping again even though the info on their site was incorrect. I would never use them again. read more

Awful experience so far and not even over! Sent back still not repaired. Called twice to get a shipping label, promised both times upper management would approve and it would be emailed within 30mins. Guess what, nothing! Which was on a Friday so another weekend of waiting. Shipped the following Monday. They have now had it a week and nothing! No email or call. Check status again tonight and it just says on hold for us to contact them. Awful customer service!!! read more

Per the website, the guarantee offered great quality and a quick turn around. Both were of special interest to me since I depended on the pickup for work. The quality of there product remains a mystery but as for the quick turn around-----that remains pure b.s..my seat belts in lieu of the couple of days as promised, look more like a couple of weeks. How ever ,to be honest , I did receive an instrument cluster for somebody,s dodge in a timely manner. It seems very difficult to speak with a supervisor as well. read more

STAY AWAY! I sent my Instrument cluster for a full repair and they returned as an unrepairable unit. NOT Because it was unrepairable, OHHH NOOOOO... for the tiniest of crack in the plastic on the lower front , in the GLUE area where the black and clear lense mate... No communication , nothin, they just sent it back ... wasted my $35.00 in shipping STAY AWAY THEY ARE A WASTE OF TIME & MONEY!!!!! read more