My Smart House

(276 reviews)

Advanced hit the mark. They arrived on time and quickly diagnosed my AC problem. They knew what…read morethey were doing, methodologically moving from one process to another until they found and corrected the air flow problem in my system in the attic. Even though I was apprehensive about this, not once did I feel they were trying to up-sell me some BS diagnosis, straight shooters, highly recommend! In and out in less than an hour, awesome! As for the chick complaining about the part she found on Amazon for $15, get over it, do you really want to run the risk of installing some high voltage part yourself and getting electrocuted, or have a professional do the job, these guys have to make money too, they have overhead and profit to make, get over yourself!!! I would def hire Advanced again, no BS, just quality work, get what you pay for! So pleased with their service and pricing!

The response time and availability of sending techs to fix the problem is incredible. Crystal is…read morevery polite and even gives an update as to when the tech will arrive at my house. Daniel is on point and knows exactly what he's doing. They are very professional and affordable service fees. Definitely will contact them once I'm ready for my unit upgrade. Thanks, Daniel!

24 Hour Express Services Plumbing Heating & Air Specialist

(369 reviews)

Our property often uses 24 hr Express. Today we had an issue with one of our AC units. Tyler K. was…read morevery helpful. He completely the work efficiently, he worked with us, and provided clear communication of what was wrong, and what was needed for repair. Tyler K. has performed work several times and always provides great service.

Huge shoutout to Tyler K for the excellent HVAC service! From the moment he arrived, he was…read moreprofessional, friendly, and clearly knew his craft. He took the time to explain what was going on with our system in a way that was easy to understand, and he made sure everything was running perfectly before leaving. It's rare to find someone who combines technical expertise with such great customer care. If you ever need HVAC service, I highly recommend asking specifically for Tyler K. You'll be in great hands!

Butler Heating & Air

(108 reviews)

returned home from a week long trip to find my ac was not cooling. I contacted Butler Heating and…read moreAir and was given an appointment for the next morning. Marcus showed up on time and was nice and professional. He quickly determined the problem. He had the needed part with him and replaced it in less than 20 minutes. Butler Heating and Air is now my go to for ac and heating needs. It is rare to find such a professional and reliable business these days, Butler Heating and Air is one of them.

Great experience with excellent communication. Marcus the tech was great - zero pressure. Told him…read morewhat I believed the issue was and he verified it. Also Butler was literally the only company out of approximately 6 that answered my questions when I sent a Yelp request for bids. Every other company was using the shady "oh our tech will get you pricing when they're on site" - like you really can quote what you charge for refrigerant? In my opinion, these are shady practices designed to take advantage of customers who might not be well versed in home repair. Butler is different, the company is honest and will take care of you and do what they say, 1,000% recommend!

Veteran's Choice Plumbing Heating and Air

(132 reviews)

Our experience with Veterans Choice has been remarkable to say the least. Our family has used them…read morefor yearly maintenance of our HVAC system and recently to solve a problem with water coming out of our secondary drain line. Joshua came out and was able to quickly rectify the problem, make some great suggestions, and perform all remediations the same day. We have dealt with Ryan and Joshua and they are true professionals that explain everything clearly on what they are going to do and why. I highly recommend this company if you want quality work and a fair price.

Dewy, Ozzie, Freddy and for the life of me, I can't remember the name of the professional,…read morerespectful and knowledgeable man that came out to give us our estimate. He was very helpful and not at all pushy in any way at all. Dewy did an amazing job at doing a clean and precise install of our new water heater. He took his time in showing us where all the shutoff valves are and reminded us to keep up on our service. Ozzie and Freddy worked seamlessly together to complete our A/C installation in a timely manner while being respectful of our condo and our neighbors. All of you guys are amazing and are now part of our "family "!!! Love you guys!!! Great job. Caesar and Christa Santos

Jb Air

(87 reviews)

Monday, 6-15-2026: This company was recommended by our electrician, Richard of Thompson Electric…read more The 2-man crew did an exceptional job and my husband was very impressed with the quality of their work. My hubby purchased a mini split ductless Costway air conditioner for his man cave. JB Air had the unit fully & professionally installed within 2.5 hours and executed a thorough clean up. It's nice to have a fully operational unit blowing cool air just in time for the upcoming hot summer days. We highly recommend them to others and if the need arises we would not hesitate to hire them again.

I used JB air a few years back for a new air conditioner. I was so impressed with the level of…read moreservice and the quality of the unit I purchased that I used them again today for my routine maintenance. The scheduling was simple, and JB air responded right away to my service request. The techs that came out were very professional and serviced my AC unit without any issues. They showed my freon levels and assured me that I didn't need a freon recharge at the time, (which is extremely honest and upfront). I also should mention that the annual maintenance service was by far the best price of the 6 other businesses that I had contacted via Yelp. I highly recommend JB Air for you air conditioner needs.

St. Louis Heating and Cooling

(9 reviews)

From the first interaction, Paul was an absolute delight, professional, honest, and refreshingly…read moredown-to-earth. I had gotten a few quotes for a 4.5-ton unit, ranging from $18K to $13K. Most companies came in hot, trying to upsell me on extra equipment or pressure me to "act fast" before the newer, more expensive coolant regulations kick in. But Paul? Different breed. Not only was he incredibly knowledgeable, but he was the only person who actually went up into the attic to assess our current setup, coils, furnace, ducts, insulation, the whole nine. Everyone else just rattled off prices and tried to sell me a whole new system. Paul took the time to actually look at what we had and said, "You don't need new insulation or ductwork. This is some of the best I've seen." That right there? Integrity. During installation, we ran into a small hiccup turns out the previous installers (before we bought the place) left a part under the base that hadn't been cemented properly. Paul didn't skip a beat. He offered to take care of it and cover the hole with cement. Look, I know this review is long. But if you're reading this and still shopping around, stop. Don't waste your time with high-pressure sales tactics or questionable advice. Just call Paul. Seriously.

I highly recommend this company. They went above and beyond. Paul came out and troubleshooted my…read moreAC. The unit was 20 plus years old. He explained to me about the new units and sold me. He came back the next day with his apprentice and completed the job in one day. The installation was smooth and very clean. This company is saved on my phone for any future repairs. Thanks Paul!

Steve's Air Conditioning & Heating

(95 reviews)

I can't say enough good things about Steve's Air Conditioning and Heating. Steve Salvesen and his…read moreteam are the kind of people you hope to find when you need help with something so important as your home's comfort. From the very first interaction, Steve made us feel like we were more than just another customer. He genuinely cares about the people he serves, takes pride in his work, and stands behind everything his company does. His team of HVAC professionals reflects the same values, they are respectful, knowledgeable, and truly committed to doing things the right way. Hi would highly recommend them for any AC/HVAC needs. Scott Partridge

Steve has performed a handful of repairs for me over the years on my rental properties, and I've…read morehad a great experience each and every time. He diagnosed my recent problem very quickly (a bad furnance blower motor and wheel), gave me a fair price, ordered the parts, and got the work done without any delays. What I appreciate most is that his work is consistently top-notch, and his prices are reasonable. His communication is always excellent, and he keeps you informed throughout the process. It's hard to find someone who's honest, reliable, and takes pride in their work, but Steve definitely does. I wouldn't hesitate to recommend Steve's Air Conditioning and Heating to anyone looking for quality service.

KJ's Heating and Air

4.6

(101 reviews)

Working with KJ's heating and air has been an extremely pleasant experience and I'd highly…read morerecommend them. Their pricing was great and service was top-notch! I'm going through a whole home renovation and have dealt with many different service providers, some great, and some not-so-great, and KJ's was by far one of the easiest to work with! My project took a bit longer due to other trades needing to finish their work, and they never rushed me, and they politely checked in to see how things were going. KJ's tore out my 50-year-old furnace and ducting, and installed a brand new furnace (even moving it to the attic), new AC, new duct work with vents, and a whole house fan. Their crew, Danny, Owen, and the rest, were all great. They took care of my house during their work, they were respectful, professional, answered questions that my wife and I had, and are a huge asset to KJ's. I've already started recommending them to friends and neighbors who ask!

Our AC stopped working in the middle of the night. The following morning I called a few different…read morecompanies. KJ's company was able to come out that day. Two technicians came out and fixed the problem in 5 minutes. They were friendly and professional. Reasonably priced as well. Would def recommend!!!

ProFlo

4.6

(121 reviews)

Edwin was great! I'm impressed by his friendliness and professionalism. We just got a much needed…read moreassessment and signed up for the tune up membership. He explained everything very well. We are scheduling another appointment to get our coil replaced. I'm super happy and relieved to know our hvac problems will be taken care of professionally from here on out. Thank you for the peace of mind :)

a few months ago I needed to replace the furnace. Called ProFlo because of past experience. They…read moreshowed up when expected and finished the job in one day. The system has operated superbly since then. I was especially impresses with Graham (from Nashville). Soon I will be installing a new Master bath toilet and will probably call them for that, as well as new faucets in the Master Bath area. These are not the cheapest guys but the job they do is excellent. That said, I signed up for a yearly twice a year maintenance visit, and their office does not do a great job of following up or letting the customer know what is going on or when they would like to come out. Next maintenance should be around October. Use 'em they do a good job. Not sure about their maintenance program.

MVP - Mobile Video Plus

(407 reviews)

Highly recommend MVP! Had a 65" TV mounted over our fireplace and everything came out perfect. The…read moreinstall was clean, secure, and exactly how we wanted it. They also set up the soundbar and took care of all the cable management, which made a huge difference no messy wires showing at all. Super professional, on time, and paid attention to the details. If you're looking for a clean, polished setup without the hassle, this is the way to go.

I called Pat and He answered right away. He wasn't worried about making money he cared more about…read moretaking care of my problem. He tried to help me over the phone and he would've done that but I told him it was better if he come by. Because we might need some more equipment and I wanted to get a little class from him to show me and my wife how to work our music system. He's very knowledgeable and had a solution right away! The first guy that installed the system was using the wrong wires and the receiver was heating up it could've caused a fire. Pat's suggestion is he's coming out Monday and he's going to bring a amp, take care of the overheating and create a real easy solution. By a Sonos system so both me and my wife can control the music on our phones. It's very hard to find somebody that doesn't worry about money as much as taking care of your problems. Affordable prices and he sat down with me for a while to make sure I got what he was saying he's Just a great guy. I highly recommend him, I'm an electrical contractor and I need an audio video low-voltage guy. He is gonna be my connection for people that need those services. Thanks for putting our minds at ease Pat! Mike and Liliya

Fresh Air Duct Cleaning

(59 reviews)

We'd highly recommend Danny and his team. They respond quickly and give you all the details to…read moreclean the dryer and duct from built up dust. Very honest and reliable even cleaned up old dryer lint that was behind dryer before he even started. Highly recommend! Very reasonable price as well. Our dryer is running as if it was brand new! Also like that you receive a reminder text the day before with the time frame to expect the service person.

Danny at Fresh Air duct cleaning was fantastic from the start all the way till the end! Just have…read morethe service done and could not speak more highly of him!! It was relatively quick service, he left the dryer looking better than before he arrived! Thank you so much!!

Armour Roofing

(100 reviews)

We had a great experience with this company. They came out this morning to inspect a possible roof…read moreleak. After a thorough inspection, they didn't find any leaks, but they did notice a tile that was out of place and fixed it right away...and didn't charge us anything!! It's rare to find a company that is this honest and professional. They easily could have tried to sell us repairs we didn't need, but instead they took care of the issue and gave us peace of mind. I highly recommend using this company if you have any concerns with your roof. Honest, reliable, and great customer service.

Armor Roofing came highly recommended from our real estate broker as we had many hard to reach…read moreshingles that others said might be too hard to repair. They fixed everything and matched tiles that had not matched from prior roof work and did everything within and week with a professional team. And this week the came out again for another problem with a skylight leak and repaired everything always with a fair and up front price and continual confirmation on any aspects that needed owner discretion or preference. 5+ stars and our roofing company for life!

Island Hometech

See more unrecommended reviews

(13 reviews)

I hired Larry to install a 65" television after several amazing recommendations from friends. Let…read moreme tell you it was well deserved. He was great with communicating with me and honest from the start. He did an amazing job mounting the tv and hid the cords. He touched up the wall and it looked great. My wife is really picky and critical of handy men but she was 100% satisfied with Larry's work. I only wish I had more TVs to install. Would recommend.

My husband and I recently purchased a new home in Temecula - the builderssold us on a beautiful…read morestone faced fireplace that they would set up for TV mounting - even offering to come mount the TV forus (for an additional cost, ofcourse). We were thrilled to have a beautiful stone fireplace AND position for mounting our TV and play nicely with our installed home theatre system. We move into the house and invite the builder's vendor out to mount the tv...to which the guy exclaims "huh...this is uneven stone...yeah, I don't know how to do this...".... what?!? Your company sold this to us... and now you're scratching your head that you can't do it... awesome. In comes Larry (not your cable guy....your home media hereo!) to save the day. My husband found Larry/Island Hometech through Yelp, and once again Yelp didn't let us down. Larry came out to take a look at our needs, and assured us that he could mount the tv and help us hook it all up for a reasonable price. My husband then decided he also wanted to mount the TV in his man cave. Larry came back a few days later and did a phenomenal job - the consumate professional who offered suggestions, ideas for our future needs and even offered his services to help us hang up some other electrical gadgets in our house (ceiling fan, pendant lights, etc). Not only can Larry help with these homeowner needs, but his knowledge and experience extend into the commercial andlarger consumer needs as well. There's no question - if we need something done quickly, efficiently, and reasonably priced - Larry's the superhero for you. I would write more, but I'm too busy enjoying my beautifully mounted TV :)

Andy's Glass & Window Company

4.5

(444 reviews)

We have had several great experiences with Andy's Glass over the last few years. Our back sliding…read moredoor was replaced with French doors a few years ago and they did a wonderful job and made it a really easy process for us. We are still very happy with how that turned out. About a year and a half ago, we got a quote for new windows from Renewal by Anderson and it was completely outrageous! The cost was way too high and the salesman was unprofessional. We ended up getting a quote from Andy's Glass last fall for significantly less money and with a better warranty! Obviously we went with Andy's and the windows were a huge update on our house. We are very happy with the look and quality! The most recent home update they completed for us was a new front door. I already knew exactly what I wanted and they were able to make it happen and again, for a great price! I appreciate that they never try to talk me into something else, they are always on time, and they are very communicative. Our front door was installed by Miguel C and Eric and they did an excellent job. They were on time, polite, and the install went seamlessly! We plan to get another set of French doors and replace a few more windows in the future and I will definitely go through Andy's Glass for those!

We moved into our place two years ago, and have been updating things ever since. The aluminum,…read morefogged-up, warped, single-pane, 30-year old windows were the last on our list since we knew it was going to be a massive project. We had multiple vendors come out and give us quotes, from the big guys to the small mom and pops. Found Andy's on Yelp and was immediately impressed with their 5-star rating. Boy am I glad we picked them. From the initial measuring and ordering process to the actual installation work, they were great to deal with! Miguel and his team really knew what they were doing. And when we let Andy's know that our white carpets had taken a bit of a beating during the week-long installation, Angela and Stephanie made sure we walked away happy customers by paying our carpet cleaning bill. We absolutely love our new modern windows and the whole Andy's crew!

American Renovation Network

4.7

(54 reviews)

Our son's bathroom really needed a face lift to keep up with the times. From start to finish the…read moreentire process was amazing. We went to the show room and picked out material for tile, flooring, and cabinets including trim. The entire crew at American Renovation were absolutely amazing. The attention to detail was fabulous, the communication was top notch. We are now planning to upgrade our master bathroom vanity. Great job everyone.

Everyone at American Renovation has been amazing! We are so pleased with the remodel on our master…read morebathroom and fireplace. Marshall's craftsmanship is impressive . It really shows that he takes pride in his work. He cleaned up every day before he left and came everyday , there were zero "no show days" where we had to wonder if anyone was coming to work on our house. The whole team was amazing from Mauro, to Mark and Jenn from the design studio. Her recommendations were on point and she was so on top of it all. Also definitely appreciate Rich and his willingness to address any concerns we had and resolve them . We will definitely use American Renovation again for any future projects

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Joshua M.

7 years ago

HORRIBLE HORRIBLE, PLEASE READ!! I was very interested in upgrading to solar power. I did research on the panel manufacturer, Solicius, and found them to be an acceptable panel manufacturer based on what I could find online. About 2 months past once we had the design agreed to (I thought) before I heard anything of substance from My Smart House, until a roofing contractor called me wanting to survey the roofing joists in my house, that same day. I agreed, and the contractor left giving me the impression that the panels could not be installed without removing all the drywall, which was attached to the underside of my roof joists, in the entire second floor of my house. After numerous conversations with My Smart House, many of them in which they argued with me about how the drywall was attached (keep in mind I live there, they sent one person out for 10 minutes), they agreed to send a drywall contractor and a roofing contractor out at the same time to determine the extent of the removals. This never happened. 3 months went by and they finally reached out to me when the financing was about to expire, and they would have been charged by Solicius for the design. By then the construction manager had completely forgotten the reason for they needed to send someone. They eventually resent the same contractor who told me the same thing. All the drywall needed to come down for them to add the structural support. At this point My Smart House finally agreed with me and told me it would be "a couple thousand more dollars". This was a cost they clearly missed and wasted months by not getting it corrected. Had this been identified earlier I never would have agreed to this project. I was fed up with the company, and the added cost made it no longer worthwhile to convert, so I decided to cancel the project. About a month later I received an invoice from Solicius for about $800 for "time and expenses" related to my project. After a long conversation with a financial person on their end they agreed to cover half. I told them the other half should be covered by their agent, My Smart House. They agreed and said they would attempt to get them to cover the balance. After 2 months of no movement, Solicius responded to me that they had yet to work this out with My Smart House, but were dropping all the costs. My interpretation, My Smart House is giving Solicius a bad name and they are realizing it. I had at least 5 different construction managers from My Smart House involved at different points in my project. They appear to have very high turnover rates. They changed the panel layout more times than I could count. I told them when I signed the initial paperwork that I wanted as few panels on the front of my house as possible. The front also happens to be the north side which is the least efficient direction to collect. They sent me so many different layouts that I could not keep track. They settled on a layout during permitting I'm assuming with seven panels on the front. I refused to sign off. They also didn't bother re-run the panel efficiency for any of the revised layouts. They eventually went back to 3 panels on the front but shifted a bunch on other exposures, but never updated the permit documents. The town would've had a fit. I found out after the fact that the original panel layout I signed off on was not code compliant for fire access. Which rolls into my next grip... The permit documents were never provided to me for review. When I received the permit from the Town and requested the drawings, they were completely wrong. The panels layout was wrong (see above), the structural support/reinforcement was wrong (according to the contractor they sent out), and the electrical connection diagram was wrong (per information I gave them at the initial review). Some of this was a direct result of the turnover in construction managers. I became very suspicious of the "cash back" rebates they were offering. While the premise sounds good. A higher first cost results in a higher tax rebate, I read after the fact that many people never received these rebates. I was offered $1500 in cash back at the completion of the project. After I learned of the shadiness of this tactic, I requested they reduce the construction cost by the cash back amount, even if it is meant a lower rebate. This was never adjusted. I would be careful about getting involved with this company. read more

Louis R.

9 years ago

I've been holding off writing this review for some time but things have just gone far enough where I can no longer hold back. I started the process to get solar panels back in September 2017. I met with representatives from four different companies and finally decided to go with My SmartHouse. They were not the cheapest but I like the fact that it was a veteran owned company and they were making products that were built in the USA. My sales consultant was Gary and he did a great job of explaining everything and making sure My wife and I felt comfortable. After I signed the contract towards the end of September everything was going pretty smoothly and I had my solar panels installed on November 21, 2017. It is now January 16, 2018 and I still do not have working solar panels. I was told that when installing my solar panels they would also install an new and upgraded electrical panel. When the installation took place they did not install the upgraded electrical panel. They told me that I did not need to install the upgraded electrical panel and they would petition to Edison to not have it installed. To me I felt as if they were just trying to be cheap and not install the upgraded electrical panel. After going back and forth with Edison the electrical panel that My SmartHouse was trying to get out of installing still is required and needs to be installed. Now two months since installation of the solar panels I still don't have the upgraded electrical panel installed and do not have working solar panels. Also, there must be a revolving door there because I have been assigned 4-5 different representatives to my project because the representative with keep quitting or getting fired. It is so frustrating to have to re-explain myself and my situation every time a new person comes in and gets assigned to my project. The only explanation I have received from My SmartHouse is that they are waiting on Southern California Edison. It seems to me that they are just passing the blame on. Why wasn't this all figured out to prior to installing my panels back in November?!? To make matters worse my loan payments for the solar panels started in November so now I have been making double the payments. I have to still pay SCE for my monthly electrical bill as well as pay for these panels that do not work!!! My SmartHouse did reimburse me for one of the electrical bills from SCE but this could have been all avoided if they just installed the new electrical panel in the beginning like they said they were going to do instead of trying to cut corners. They promised me a Nest thermostat and a $500 back to me for coming on board with them. Both of those promises still not have been delivered upon and I am told that they will happen when my solar panels are up and operational. The Nest Thermostat and $500 is not worth the headache that I have gone through to get these solar panels. If I could go back I would NOT go with My SmartHouse and have chosen a different solar provider. I will update my review when/if my solar panels ever get up and running. I have not been given an estimated time frame for when things will be completed. I'm basically just waiting with no idea of when things will wrap up. read more

Jennifer L.

10 years ago

Note: This review is based purely on our solar experience alone. We did not have My Smart House do any other home improvements although they did help us get cash added into our loan so that we could do some landscaping in our backyard. It began with a "door to door" saleswoman (I can't remember her name) who was very friendly and professional. We had told her that we had already had about 3-4 other in home consultations with other solar companies and it never worked out to be cost effective for us. She assured us that they would do the calculations BEFORE our consultation appointment and would only set up the consultation if it did turn out to be cost effective. Sure enough, we immediately were called to get authorization to talk to Edison to get our usage for the past year and a consultation appointment was set. It was really nice that our consultation appointment didn't have to take time going over our usage, etc. That report was already done ahead of time. Our consultation appointment was set up with John Drew. It was a very pleasant consultation. John was very professional and my husband and I quite enjoyed the conversation. John is definitely a "people person" making you feel like you've known him forever. John is very professional and on top of things. When we needed help or had questions throughout this experience, he was quick to respond to get us answers. If you want to get things done, definitely ask for John! He gave us some cool incentives for signing up, too, which included a Nest Thermostat. The installer who installed our Nest, Anthony, was a super nice guy, too! We are so glad we went solar! Solcius is a great solar company. Installation was very smooth finishing at least a couple weeks ahead of schedule so that was a very nice surprise. The communication with Solcius was awesome! They constantly called and checked on us to make sure we knew what the next steps were and wanted to know how the service ha\d been going so far. They definitely wanted to make sure this was a "pain-free" and easy experience. The installers were very professional, friendly, quick, and did a great job cleaning up. They got here in the morning to install and were gone by the time I got home from work in the afternoon. My Smart House offered to do other home improvements for us but it was more cost effective for us to find our own contractors for the other improvements we wanted done. It was a really nice option that My Smart House gave us to be able to add money into our solar loan to be able to have cash on hand to get other work done and be in control of it. read more

Robert A.

8 years ago

Sometimes it feels like things were meant to be, for example, two months ago I was home from work when I got a knock on the door. It was a solicitor from My Smart Home offering information on how solar panels could save me money. My first reaction was how do I get rid of this guy as fast as possible, but for some reason I didn't. He was a pleasant college age man who asked me if I was interested in solar energy, I told him it was something I had considered for years but had not taken action on. He asked me about my monthly electrical consumption and my average monthly electric bill, neither of which I knew any details about. So, we contacted SCE and got all my information. He told me they could save me money with a system designed to meet my needs. He asked if I wanted to meet with a representative to discuss my options in more detail. I said yes, later that same day I had an appointment with Erica Powel. When I met Erica I got a good feeling about her immediately. We began our discussion and we covered all the details. I was impressed Erica's knowledge of all the various aspects of the solar panel process. She answered all my questions and I was ready to decide on their company. However, I thought I should do a little research before I made my final decision. I called a couple of their competitors and found their prices were much less than their competitors. I let Erica know I was ready to sign the contract, and I'm very happy that I did. She continued the great service walked through the entire contract process and answered all my questions throughout. The installation was performed by Solcius. The Solcius employees showed up on time, had great attitudes, and I was impressed with the quality of their installation. I want to give special thanks to Anthony Ybarra (Solcius), Steven Casas (My Smart Home), Cory (My Smart Home), and of course Erica Powel (My Smart Home). So, if you the market for solar panels, do yourself a favor and check out what Smart Home has to offer. PS: They also included a Quiet Cool, whole house fan in my package! read more

Carlos L.

10 months ago

I'm writing this review to warn both potential customers and larger contractors who might be considering doing business with My Smart House. My experience with them has been nothing short of a nightmare. The owner, Carl, presents himself as someone who cares, even giving out his personal phone number. In reality, it's nothing more than a facade -- the number goes straight to voicemail every time, and he never returns calls. After multiple visits to their office (four times, to be exact), All communication gets deflected to Matthew, who claims to be a manager. Every promise Matthew made to "take care of the issue immediately" turned out to be empty words. The system they installed at my home was not installed properly, yet I continue to be billed monthly. I made it clear that as a paying customer, my issue should be a priority. Instead of action, I received repeated delays, excuses, and false assurances. Their so-called installation coordinator, Jessica, scheduled a service visit for a Friday between 10 a.m. and 1 p.m. No one showed up. No one called. When I finally reached out, she casually told me the contractor "went home sick" and that I'd need to reschedule -- with zero proactive communication from their side. I gave them another chance and rescheduled for the following Monday. The result? Same story: no one arrived, no calls, and their phones just rang endlessly. This is not just poor service -- this is a pattern of dishonesty and neglect. It's clear to me that this company is not structured to serve customers, but rather to sign contracts, take money, and disappear once problems arise. If you are a homeowner, do not trust this company with something as important as your solar installation. If you are a large contractor or partner, I strongly encourage you to reconsider working with them or at least follow up with their customers directly, because their internal accountability is nonexistent. My Smart House operates like a low-quality, disorganized, and deceptive outfit, and I wouldn't recommend them to anyone. read more

Patricia C.

2 years ago

I just want to say thanks to My Smart House MSH for my new solar power, & Manager Matt & his crew, for excellent professional delivery of our solar system this week. We need air conditioning for health concerns. In this desert climate, our electric usage has been huge & it's not 'optional' when it's over 100°F outside most summer & fall months! We just bake inside! But we fast found out that solar panels on older mobile homes must meet some special requirements, & My Smart House (MSH) got it done! I'm looking forward now to big savings on my electric bill, with our state-of-the-art, more powerful, lighter & smaller panels plus back up battery, capturing the daily California Sunshine! What a relief on our retiree income, no more worry about the increasing electric bill! * Thanks to my amazing & caring Reps, Eloy de la Torre & Jose Landa, who were THE KEY in helping me understand the regulations, electric rates, future increases & current incentives for solar panels & batteries. I was kept up-to-date on all points of progress. Each home has such unique needs, & they were able to navigate all the right moves for mine! I truly feel fortunate to have had their help & support! * And thanks to the MSH Solar Installation Crew, you are the best!! They were timely, very respectful & courteous, clean & careful to invest time in the work, to be sure, everything was good to go! * Also, kudos to the very patient & sweet MSH office folks who were always there to answer my many questions! I really appreciate their "whole team approach." They handled it all, start to finish! That built my confidence in this project. They don't farm out any part of the work to independent contractors. With MSH, it's all done in-house, timely & efficiently, even permits & financing. Of course, each city & HOA has their own different rules, but MSH managed every point of concern for us. Overall, I highly recommend My Smart House for solar powering your home! They get it done! Patty G, Riverside CA read more

Earnest P.

4 years ago

My Smart House (MSH) service is great! They installed our initial 12 solar panels then we had them install additional 8 panels a year later, to exceed energy production for the amount of power usage. MSH was here on the appointed date and time for both installation processes. The processes involved completed site surveys, drawing submittals, and panels install. The prolonged delay to connect to the grid was not MSH's fault, but at the backlogged availability of the externally controlled County Inspector. Once the Inspector approved the installation and grid connectivity, My Smart Home quickly gave a progress update with all systems Go! Beautiful power production and no deficiencies in workmanship. Later, MSH deployed the QuietCool Advanced Whole House Fans installers to put an indoor fan duct in the upstairs ceiling of our 3,652 sq.ft. house thus remotely pulling the morning/ evening cool air from outside the house. The owner, Derrick Apodaca, was hands-on in charge of the fan installation. He and his Helper did a professional installation and thoroughly cleaned and set our furniture back in place. Not only does this fan cools, it is a whole house air exchanger; getting rid of the stale air and circulating fresh air in minimal time. And its operation is quiet. My Smart Home, a wise solar system and air circulation investment! read more

YeVonne M.

8 years ago

I was very nervous about having Solar installed and took a lot of time and did a lot of research. I met with Nickolas Goad, a sales rep. He was very professional and was able to explain solar and the process of installation in a way that I could understand. He was able to calm my anxieties about making such a large investment, especially as a single woman. I had read a lot of horrible reviews about other solar companies that gave me reservations. However, I had read positive reviews about My Smart House and Solcius. I received calls throughout the entire installation process updating me and letting me know what the next steps were and to answer any questions I may have had. The installation went very smoothly. The team that came to install the panels was very professional and explained everything and answered all of my questions. They did a fantastic clean-up job. I then was contacted about the process of switching from SCE to solar and what to expect and the time frame. I have had the system running for 17 days and it is going just as anticipated. Today Austin came out to install my new thermostat. He was very kind and professional and explained the system and got me set-up online. It has been such a wonderful experience working with My Smart House and I would highly recommend them to anyone considering solar. read more

Vanessa K.

204

9 years ago

I have officially completed the installation of my solar panels and Nest thermostat with My Smart House and Solsius. I am really excited with the results. During the panel installation the company took care of all the leg work when it came to dealing with the city permits and any other issues. I just sat back and let it happen. For the most part, I was not home as I am an elementary school teacher who lives at work. For my add-on I chose to get the Nest thermostat. The gentlemen who came out and to install it was very friendly and helpful during the process. He also helped me set up the app and answered any questions that I had during the process. He was quick making sure everything was working properly before leaving. I love that the Nest is already learning our life style and the way we want our home heated now that the nights are a bit chilly. I am happy that I chose to go with the people at My Smart House. They have a great crew in place in each of their different departments that I dealt with. They all worked well together from the sales person to installation of both the panels and the Nest. All-in-all, I am extremely happy with the results and look forward to reaping the benefits of solar energy in my home. read more

Phil L.

8 years ago

With any major home project there's always glitches. I have to admit from beginning to end it could not have been any smoother. From my initial sitdown with their rep till yesterday when Levi stopped by with an easy to read manual highlighting all that was done, contact information and other pertinent information, we could not be any more pleased. Compliments to Austin who always made himself available to answer questions and educate us. The staff in Riverside always kept us informed. There was constant communication every step of the way. When a City Building Inspector is pleased and has only one small item to be changed (moving a junction box on the roof), as the owner, it sure increased our confidence level. All crews were courteous, efficient, and clean. Oh yes, our SCE bill is basically non-existent! And remember, this was done at the peak of the heat we experienced in August. And the phone app gives us up-to-the-minute information on electrical panel generation. Nice. Cost-wise, we really swapped our SCE bill for solar payment. And now we're not tied to the increases SCE will be doing down the road. And total cost of the job was very competitive. Happy, happy! read more

Curry M.

6 years ago

It's been a long journey with My Smart House: from early spring 2019 when we signed papers to yesterday when we drove up to their Murrieta office to collect our promised $1000 incentive. As many of these reviews reflect, the installation working with Solcius went well. There were a few hiccups, but no big deal. The system has been running for almost a year now and everything seems to be working great! After the install, reaching someone on the phone was very difficult. We we're promised delivery of our incentive several times, and it never came. My understanding is there have been several changes in staff, and of course there are the circumstances created by the pandemic. However, since early March, we have been working with Kandi and Eric, and as of yesterday, My Smart House has delivered on all of their promises. For those of you waiting on your incentives, I would encourage you to contact Eric directly. He really does seem determined to right the ship. Bottom line: if you're looking to install solar and My Smart House offers you a deal, you may need to be patient, but you can trust they will come through. read more

Mari D.

9 years ago

We recently moved to southern CA and knew we wanted to get solar. Emily Joyner from My smart house came out and gave us very detailed information, answered all our questions and laid everything out in detailed. We shopped around a bit and found they had the best quality product, competitive pricing and fast turn times. We started with them in October and they had the solar panels installed before Thanksgiving! They also added in a quiet cooling whole house fan and a variable speed pool pump. The costs and payments ended up being exactly what they quoted and the production of the solar panels so far has been pretty accurate from what they quoted. I've been very impressed with their customer service team, we get frequent calls and emails with updates and follow ups for installation. Their installation crews have been very professional and knowledgeable and did a great job. Overall we have been very impressed and would highly recommend them to anyone looking for solar. Since they cover most home upgrades for energy efficiency we intend to use them again should we ever need to upgrade our windows, doors etc. read more

Jessica C.

9 years ago

We have officially completed the install of our solar panels and doorbell add-on with My Smart House and Solsius. So far we are quite pleased with the results. We live in new homes and during the panel install they ran into a few snags that caused them to have to come back and complete the work at a later time, but the company took care of all the leg work when it came to dealing with HOA and any other technical issues. For our add-on we chose to get the doorbell camera. Austin came out and was very friendly and helpful during the process. He also helped me set up the app and answered any questions that came up during the process. The install itself was so fast, probably about a half hour or so, and he made sure everything was working properly before leaving. We are glad we chose to go with the folks at My Smart House, they seem to have a great crew in place and the different departments we dealt with all worked so well together. All in all we are happy with the results and look forward to having the benefits of solar energy in our new home. read more

Jeffrey C.

10 months ago

I've recently posted about this issue and I was hoping that it would actually help my situation but it has not this company don't give a s*** what you post about or what I post about they still owe me I still have kids to take care of this company is a joke I work for them for a decent amount of time like I said from sunup to sundown just for them to rip me off out of my pay only because I had a baby and wanted to take one week off to spend time with my new child since then they have refused to pay me and I keep writing to them messaging them to know avail Carl is the biggest POS and this company is a straight scam be careful when I say all these one-star reviews are real I'm being serious they get your money and then you don't hear from them again make sure to not let this be you on top of that they don't have permits to do half the jobs they do they don't even have a licensing to do most of jobs they do I'm getting ready to report that to the city county whoever I got to do it to to shut down their work why should they get paid when I don't read more

Bertha Alicia R.

1 year ago

Best experience ever, I would not hesitate to make any referrals to them. From the first point of contact when Kevin knocked on my door, I felt that he was honest and open in his approach. Because of that I decided to consider getting the solar system. After meeting with Yesenia, the solar specialist, I reaffirmed my decision. She was a true professional, knowledgeable and approachable. She coordinated everything with her back office assisting me in the application, sorted out the financial matters and set the installation. The installation was done four days later, the installer and crew were personable and polite. Today was the final inspection, coordinated by DeMarcus, who went above and beyond the call of duty to make sure that everything was as it should've been. Additionally, he demonstrated a caring attitude for the customer and customer experience. Recap: January 31 I met Kevin at my front door February 3, I met with Yesenia February 7, panels installed March 10, my system is live! Thank you everyone at My Smart House! read more

Arturo S.

3 years ago

OK so it's been 10 months since I've had Soler with Smarthouse and I was promised a rebate and I have not received anything in the last past month. All I've been getting was a runaround that I was gonna get an email with a check number and every Friday I get a phone call from Smart house employee telling me that they are sorry but no rebates are going out at this time and come to find out I was supposed to get my rebate three months after having Soler not sure if this company is going under but I do not recommend anyone getting solar from smart house. They're a bunch of crooks and liars. also, this summer I use my AC thinking that I would be OK because I have Soler Well that was not the case. I was also receiving a bill from the electric company it was between 200 and $300 a month and they also promised that I wouldn't have a bill at all. They will tell you anything and everything you want to hear and promise you the world but they are all full of especially when it comes to getting a rebate. read more

Jay S.

2 years ago

Had a rep come to the door because they were doing some work in the area, had contact with the company quickly and they worked with us over the next few months working the plan down to a price range we could afford being on a fixed income. Josh worked with us tirelessly and once we settled on the price and agreed to the terms their installation team came out the very next day and installed everything. The installation took all of 3 days. With in the end of the month we were live and already working.off the solar. Along with this, we are getting a quiet cool system ring camera, nest thermostat, energy efficient plugs and lightbulbs for the house. I cannot recommend this company enough. Outstanding customer service, were in contact weekly throughout the process and answered any and all questions we had, and we had a lot. They were very patient, never pushy to force you into the decision. If you are looking for solar, I fully recommend you add My Smart House to your research list. read more

Jim B.

7 years ago

LOST ACCREDITATION FROM THE BETTER BUSINESS BUREAU!!!! WORST COMPANY EVER!!!!! When you sign up you will never hear from them again until your cancellation period is over and then they threaten and harass me with charging me 10% of my contract price!!!! for a cancellation fee!!!!! RIDICULOUS!!! SOLCIUS and MY SMART HOUSE are crooks!!!!! Most of the employees that originally contacted me no longer work there. They never answer the phone or respond to emails. I'm glad I did not get installed by them, my neighbors have been waiting for over 6 months after they were granted permission to operate and have not received any "adders" or "incentives" when signing up that were promised to them. Not only that they added it to their contract price!!!! Paying for services or products that have not even been received! How are they still allowed to operate!!! I ADVISE ANYONE WHO DOES NOT WANT TO BE SCREWED OVER TO NOT GO WITH THEM!!!!! read more

Ahmed B.

1 year ago

I had a very disappointing experience with this solar company. Initially, they offered a price that seemed unreasonably high compared to others in the market. When I reached out via phone and email to cancel the agreement, I was told by the CEO that he would "review the offer" and come back to me with a better rate. That sounded fair at first, but unfortunately, I never received any follow-up with a revised proposal or even a confirmation of my cancellation request. It's been quite some time now, and the lack of communication and transparency is very concerning. As a customer, I expected at least a formal response--either honoring my cancellation or presenting the updated offer they promised. This level of service doesn't inspire trust, especially for such a significant investment like solar installation. I would strongly recommend exercising caution before entering any agreement with this company. read more

Dima K.

3 years ago

From the initial consultation to the installation of the solar panels, the team at My Smart House solar company is highly professional, knowledgeable, and efficient. They take the time to understand their clients' needs and work closely with them to design and implement a solar solution that is tailored to their unique lifestyle. One of the standout features of My Smart House solar company is their commitment to using the latest technology to create the most efficient solar systems possible. They are dedicated to providing their clients with the highest-quality solar panels and equipment, and their attention to detail is evident in every project they undertake. Overall, I highly recommend My Smart House solar company to anyone looking to make the switch to solar energy. Their team of experts, quality products, and exceptional customer service make them the best choice for your solar needs. read more

My Smart House - solarinstallation - Updated August 2026

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