Bark N Purr was a magnificent find. They did a remarkable job with Frodo and he received a good…read moregrade on his behavior throughout his grooming. That's heaven sent for a Scottish Terrier. Thank you, Bark N Purr, for your professionalism and artistic grooming skills. You'll always have our business and gratitude.

Liz was amazing with my 21 yr old cat that hasn't been grooming himself so well lately. His fur was…read morequite matted and really needed to be shaved on one side of his body. She was so gentle with him and didn't stress him out. She allowed me bring him in after all the dogs had left except her adorable puppy. Her prices are very reasonable. I highly recommend her.

My toy poodle Isadora and I received a warm welcome the minute we stepped foot in the door. Donna…read morefilled me in as to what was included in the price of the grooming which was very reasonable. I dropped off a mass of black curls and left with a regal princess. Not only was I totally satisfied but Isa was happy.

We brought our two Maine Coon cats in for grooming yesterday and felt compelled to share our…read moreexperience so others can make an informed decision, especially cat owners. For context, we typically only bring our cats in about once a year when their winter coats begin to shed. Because of this, it's especially important that the grooming is done thoroughly and by someone experienced. We had previously been loyal clients of Kim, who consistently handled our cats with efficiency and care. Grooming is very stressful for them, so finding someone capable and experienced was extremely important to us. With Kim, we could always count on a full, thorough service: bathing, drying, shaving where needed, knot removal, nail trimming, ear cleaning, and sanitary care. That level of care is why we were willing to travel and pay a premium. When we arrived this time, we were surprised to learn the business was under new ownership. We decided to give it a chance. We dropped our cats off at 9:00 AM as the first appointment of the day and were told the process would take approximately 3 hours, which we were completely fine with. Around 11:20 AM, we received a brief call asking if one of our cats should be shaved. We were told they would use their judgment, and that was the only communication we received. By 1:00 PM (now 4 hours later), we returned to check in. What we found was extremely concerning: * One cat had reportedly urinated out of stress and, according to staff, nothing beyond a basic cage bath had been done. * We were also told at that point by Donna that she was uncomfortable handling him and that he would need to be sedated for grooming in the future. This was alarming to hear, as this has never been an issue in the past, he was always successfully groomed by Kim without sedation. * The other cat was still in the process of drying after only being bathed. * Neither cat had received any of the grooming services we came in for (no haircut, no knot removal, no nail trimming, no ear cleaning, etc.). * One of our cats was left drying in a cage next to a continuously barking dog, despite other quieter, more isolated spaces being available. * Both cats were visibly terrified. There had been no proactive communication to inform us of any issues, delays, or inability to complete the grooming. After over four hours, essentially no meaningful grooming had been performed. While Donna was polite, it was clear that she was uncomfortable explaining the situation. Only after we arrived did they begin attempting to brush one of our cats, which raised concerns about whether anything would have been addressed had we not shown up when we did. We ultimately left with two cats who were still matted, unkempt, and significantly more distressed than when we dropped them off. Our main concern is not just that the grooming wasn't completed; it's the lack of communication and the apparent inability to handle cats in a setting that claims to offer those services. Based on this experience, the facility does not appear properly equipped or experienced in feline grooming. We were offered complimentary future services, but unfortunately, this experience has completely eroded our trust. No incentive would make us feel comfortable returning. If you are a cat owner, especially with breeds that require specialized grooming, I would strongly recommend asking detailed questions about experience and process before booking here.

1: The changes I had…read morerecommended to the owner to be posted are being implemented. Thank you for taking care of this.

We had a lovely experience! Natalia was early, came to our door and met us and the dogs. Engaged…read morewith them and made sure to clearly ask questions to do what we wanted. The dogs looked great after! Weren't stressed at all. We had a great experience and look forward to our next mobile session.

I love this grooming place. They always make Cleo smell so good after. We usually do the full groom…read morepackage which includes washing and conditioner, nail trim, haircut, and ear cleaning. They are always so gentle with her. After every visit, Cleo comes out smelling good and feeling so fluffy.

Minty and the entire crew at Rollypups Pet Grooming are absolutely amazing. They are super…read moreconvenient for my family since they are literally right around the corner from our house. Our French Bulldog Stella is a bit rambunctious, but they always handle her with so much patience and care. She walks out smelling incredible and looking adorable every single time. The fresh from the spa scent even lasts a couple of days. lol Highly recommend Rollypups if you want a team that treats your pup like family!

Scammerssssss , lairsssssssss Horrible place , the worse experience , they destroyed my son…read moreemotionally and destroyed my dog look cause they have lazy workers and its not the first time they only shave to skin , i brushed my dog infront of the girl to show her that he is hair in a god condition ,and they checked it and agreed about the hair cut, The guy at the front desk told me they will make him look like a teddy bear , my son can't stop crying since we picked up the dog, i don't know what to do now , i will upload pictures before and after their disgusting job , dont come near this place unless you dont care about your dog

Took my mini golden doodle here a few times but the last time I took him I was extremely…read moredisappointed!! My dog is always super anxious around strangers when I walked in to drop him off to have him groomed, my dog didn't want to go with the lady that groomed him it was my first time seeing her the lady at the front told the groomer to just drag my dog inside FIRST RED FLAG ! As I mentioned we've been here before and they've never had to that ! They usually only take two hours to groom him that day they took 3 hours to call me to pick him up red flag number TWO! So when I picked him up he was completely shaved down except his head a week later I notice he has a huge scab on his head from a cut which looks like they cut him with the shaver or burned him with the blower and never said anything to me ! Which is very unprofessional because I know my dog moves a lot so the least they could've done was call me! I took my dog to the vet two weeks later because the scab got worse and started to smell. When I took him to the vet the vet tells me he has a hot spot and it was infected!!! The groomers hurt my dog and stayed quiet 0/10 DO NOT RECOMMEND these people with your dog!!!!

Waggy Tails was such a great experience! Taking my one-year-old puppy to a new groomer after our…read moreold one closed was a little nerve-racking, especially when your expectations are high! Well, I didn't have to look any further than my hometown! I'm so happy with the cut! Our puppy came home smelling clean and happy! I can't ask for more! Thank you, Waggy Tails!

Will return soon The young man at the counter was polite…read moreand very professional. Glad to have found this location

Leaving my annual review update for my favorite groomers/ people!…read more I just can't believe it has been over 10 years since I first brought my rescue Puffy and they so generously groomed her after she was neglected for so long. I still can't believe they took us on a busy Saturday. I still can't believe they were so patient with her. And I still can't believe that I had to fight them to take my money! Having them take care of my own baby who they never made stay in the crate because i spoiled him and so he hated them. And who they opened up early for to do his last grooming before he passed. To now caring for my new baby Barron and he looking like a million bucks every time he leaves! A poodle with parents that don't comb/ brush him as they should... and squeezing us in when they can because busy is not the word! Honey if you groom like they do, care for one's fur baby like they do and are affordable in this day and age of gouging grooming salons - you simply stay busy. As they should! I'm so proud of their growth and the relationships they form with their customers and most importantly their furry clients. I drive over an hour to get to them. And when I travel or they are booked my poor baby has to get Mom's bad in between face cutting BUT I refuse to go anywhere else. Ever. Just not worth it. Love you guys and I remain proud of and thankful for you!!

Michelle is the best groomer! She has done 5 of our dogs for over 10 years! She loves our 16 year…read moreold yorkiepoo, Nico, & takes extra care because he's a senior. We rescued a puppy mill dog that was just dirty. I called & Michelle said bring her now. She stayed extra to treat her special. You don't trust the fur babies with just anyone. I trust Michelle, Christian, Carlos & the crew. Take your dog here!

If I could give this place zero stars I would!…read more Lied and canceled my appointment multiple times. Poor communication skills and absolutely zero customer service. I would not be shocked if this place was on the verge of closing. Consider this place only if you're desperate and want to waste your time. The owner should be ashamed of themselves.

Professional caring and loving what more can you ask for! Full service, and reasonablely priced…read more Henry has been a customer for his entire life! Never had a problem. They are busy so just call a few days ahead. Worth the wait.

I would definitely bring my little one here - thank you so much for your kindness!…read more Vincent was welcoming and overall friendly. Wouldn't hesitate to bring my little one See you soon!

He was drunk when i picked my poor dog up I was so upset. My dog spent hours there and he did…read morenothing.... He was drunk when I got there so upsetting....

Groomer did a great job. Price was fairly reasonable,…read more & Everyone (groomer, front desk person) was SOOO NICE ("&" professional). ... Besides OBVIOUSLY being in business to make money, they genuinely seemed to CARE about & love the pets. My baby really liked them too. Thanks for a Job well done.

Finally, a grooming spot I can trust. I've had my puppy for 4 months and it's been difficult to…read morefind a place that has honest pricing and isn't looking to nickel and dime you. 100 bucks for full groom and bath is fantastic. Place is clean, timing was prompt and payment was easy. When you look at places like groomington or others in the area, who will charge you an arm and a leg, how can you not support a place like this? Can't recommend it enough, please go!!