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Bow Wow Salon

4.6 (21 reviews)
Open 7:00 am - 3:00 pm

Services - Bow Wow Salon

Pet sitting

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Unevenness of the hair
Niely G.

I DO NOT recommend! I have gone to her twice thinking that maybe the Second Time would be better but Nope! I was wrong! Both time my shihtzu came home with many cuts. Not only in his face but all over his private areas! ( I have pictures to prove it) She called me to the back of the shop (where she cuts them) to show me that he had a lot of 'knots' but he did not have 'a lot' if he did it was i would say he like 3 'knots' but they were not tight knots AT ALL! She said that the only thing she can do was to shave him. She was so called 'showing' me the knots he had and she would grab his hair and yank it just to prove that he had something. (She could've just brushed them a bit and it would come out because I have done that trust me my pup fur is very soft and his knots come off in like 2 seconds) [My family also complained that that there was no point in shaving him because his coat was very smooth and very easily to comb through] My dog flinched showing that he was in pain so I asked her stop doing that. And thinking that since she was professional she would know what she was doing so I trusted her but nope I was wrong I should've just asked her to stop and taken my pup back home. When she stopped showing me the 'knots' She said that she would not shave him too much so he would have still have fur and when I came back he HAD NO HAIR LEFT! not only that but he had sooo much unevenness in his fur!!! (I have pictures to prove it) I don't know if maybe she was in a rush to do it because when I left him there was another dog who entered the shop and since she works there on her own I'm guessing she was just trying to finish with him fast. Or I think she was just trying to do as many dogs as possible and didn't want to take her time with the dogs and for her it's so much easier to just shave the pups. Not only that but whenever I called to make an appointment I would ask her for a specific time and then the day of the appointment she would always ask me If I was able to come in earlier than the appointment. (both times that I went to make the appointment) Trust me one of my family member also took her Yorkie and she ALSO shaved him. There pups had NO knots at all and Yorkie are not meant to be shaved!!

I took my 2 year old Havanese dog there today for the very first time and was beyond impressed with his haircut and the service. Barbara is excellent! She is quick and gave great advice as well! Will be going back for sure :)

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1 year ago

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3 years ago

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4 years ago

Quick and efficient. Dwayne came out a new dog. The prices are very good for the services rendered. Will definitely be back.

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7 years ago

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15 years ago

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Review Highlights - Bow Wow Salon

It's owner, Barb is a true magician when it comes to making your precious fur babies look and feel sensational.

Mentioned in 8 reviews

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Studio Groomers

Studio Groomers

(29 reviews)

This is by far the best place in town (and surroundings!) to get your dog groomed…read more I've been taking my dog there for a few years and I'm always happy with their excellent and professional work. Thank you Studio Groomer Staff!

I don't even know where to start, but what I'll say first off is that we had a horrible experience…read morehere. We moved into town and were looking for a groomer. We stumbled upon this place and brought our dog here. When my husband was dropping him off, he was explaining to them what kind of Cut he wanted them to do. He said just a simple trim nothing too short. The woman looked at him and flat out, said "I have no clue what you want", And she called for somebody else to come over and yelled "This guy is asking for something and I don't know what he wants." - In a very rude tone. Mind you, we are brand new customers, this is our first time there. Our dog is a golden retriever and so he's the happiest dog you'll ever meet. Because it was our first time I called an hour later to check up and see what his status was and how he's doing. The woman that worked there (didn't get her name but she was a very tough and rude woman) was very mean as if I was bothering her when I called. I simply was asking for an update to see when my dog would be done, but she was not very polite. After picking him up, we noticed that he was not Himself. He was pulling us to leave. When we brought him home, he was very quiet and not his happy self. A month later we had another appointment booked and as we were walking close to the door We noticed our dog, pulling us the opposite way- He was basically telling us that he did not want to go inside. That was a huge red flag for me. I knew something happened during his first grooming Session And I'm glad we trusted our instinct the second time and didn't go through that door. Unfortunately This is not the first time I've heard of an experience like this from This place. 2 other friends who have dogs stopped going there too because of similar stories. I don't know what happens behind closed doors at Studio Groomers, But all I know is that if they treat humans like myself so mean and rude, then I can't imagine how they treat dogs. I am really concerned about this place and their staff. Please, if you're reading this be cautious before going here if you care about your pet.

PetSmart

PetSmart

(27 reviews)

This Petsmart is on the smaller scale. Some parts of what we are used to seeing in Petsmart, the…read moreareas were smaller and not many materials provided or sections not there ( ex. No cats adoption wall space, the fish availability is smaller, no reptiles, etc). However, we got what we needed for our fish tank. Friendly staff member at checkout. Quiet area, plenty of parking out front. If you are a Petsmart rewards member - use your number. You never know if you save money

My family is absolutely DEVASTATED by how terrible this haircut came out. This is the second time…read morewe brought him to Petsmart for a cut and can't believe they had the audacity to do such a thing. First of all, he's a golden doodle but I'm sure you can't tell because of how RIDICULOUS he looks. Second of all, they cut 3 out of 4 legs down, who TF even does that? He was left with patches all over his body. Only 1/2 of his face was shaved, and one eyelash was cut. He came home in the most sad/depressed mood ever! He's the happiest and friendly dog ever and to see the shame, embarrassment and sadness in his eye was just heartbreaking. This is wildly unacceptable, if the groomer doesn't have the skill level to cut the dogs hair this is something that the manager needs to handle professionally and 1. Assign someone who has the proper experience 2. Reschedule the appointment for when someone is available to actually do a great job 3. STOP the haircut once you know that it's not going to be what the client is asking for and expecting. Third of all, the store manager called us stating the grooming appointment could not be completed, mind you this call was made after Milo had already been there for 3 hours. Make it make sense! Then the groomer STEVEN let's us know the haircut was "completed" but when we arrived to pick Milo up, he told us that he couldn't finish the cut and didn't give an explanation as to why. I can't help but think about what Milo endured during this disgusting experience. To make matters worse, I know it's hard to think about this getting worse but Steven told us to "have a good day"! HOW Steven, how could we possibly have a good day when you made our dog look like he has no home and he's been struggling on the streets. Fourth of all, I WARN you, do not fall victim to this horrible experience with your pet.

Bow Wow Salon - pet_sitting - Updated May 2026

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