Three strikes and your out. Third time a class didn't take place because the instructor was a no…read moreshow. Rumor was that the instructor called in to the Manager that she was sick but he didn't bother to tell anyone else. I'm looking into other alternatives. This guy does not care about his patrons.

There are other flashy clubs in the area however in my opinion this is the best! The customer…read moreservice is bar none and I love the classes!

I LOVE this gym! Feeling like home again. Staff treats you like family. I got my membership through…read morework but I added the $15 so I have full access like group classes, tanning and hydro massage. Also I got a Personal Trainer, Dominick. He's a 20 out of 10. I'm so happy there. Tomorrow got my second group class. Def check it out!

Usually visit Scranton/family once a year for a week and this is my go-to gym. Been working out at…read morevarious gyms over 30 years and this is definitely one of the best regarding available equipment and tidiness. What I appreciate most is that most of the customers put away their weights and re-rack, certainly more than most other gyms I've been to. One minor complaint is that the dumbbell racks could be better arranged such that the weights progressively increase as you go down the rack, instead of the not so intuitive way they are now. Other than that, no significant complaints. Staff has been friendly whenever I've gone, and at least in the middle of the day when I've worked out, gym isn't crowded. I buy a week pass for $29, also very reasonably priced for a guest pass.

Jay and his staff are the best. They are great motivators. They have excellent programs for kids…read more They build healthy bodies, healthy minds and positive attitudes; not high school students in purple shirts. The staff aren't your typical gym staff. They're real professionals with certifications. I felt very leery about letting my eleven year old join a gym. Talking to Jay, watching their processes, seeing the certifications him and his staff, watching his staff work; I feel like my son is destined for a healthier and self-motivated adulthood.

From the owner: Strength and Conditioning for Athletes.read more

********Core Fitness********…read more Here is another example of a local business with a myopic view of how to treat a customer. I joined Core Fitness in June of 2019 for a one year contract. I was not told that the fine print authorizes an automatic renewal after the contract expires. So when the gym closed due to Covid, my contract was in breach. The gym re-opened when allowed by the state. I never received another automatic debit from my checking account when they opened back up and I never set foot inside the door due to covid related concerns. I received a call today from the gym telling me that my account was delinquent. It took the gym 9-10 months to call me and ask for money. I explained that my membership was expired and that I owed nothing as well as the fact that I hadn't used the gym. I was told that I owed them $285 dollars anyway. I again challenged the validity of the contract. Again I was told that I owe they money. I will tell every person that I can, not to use Core Fitness. Maybe if the gym had acted professionally and called they're customers after they reopened to see if they wanted to renew a membership during a pandemic they would have had a leg to stand on. Long story short....the bill is paid and I will never set foot in that establishment and I hope that others will not as well. Maggie related that she had made many calls today so there must be many people that they're fleecing for money to pay for all of the renovations. It's shameful to abuse the customer!

I like going to this gym because it's smaller and that means there will be less people. Sometimes…read moreyou don't wanna be around the large crowd that you're going to find at a bigger gym. The staff is friendly. It is also 24 hours

Dropped in on a Friday afternoon and could not have met a more gracious and friendly group of cross…read morefit peeps. I'm pretty sure every single member introduced themselves to my sister and myself. The coach was very warm and welcoming. Had a nice deadlift strength session, hit Grace, with both sissy and I earning PRs and a quick little T2B AMRAP. Don't let the outside fool you- there's plenty of weights and equipment and the spirit and camaraderie of the members is infectious. Hope to be back again someday- thank you all!!! I def. would have bought a t or tank but there were only sweatshirts to choose from- next time for sure!!!

I attended here as a guest and literally loved this place! It's full of hard working people focused…read moreon attaining their goals. It's hard work and you're 100% guaranteed a kick ass workout. I left with sweat poring = goal accomplished! I also enjoyed how everyone worked together as a team and cheered me on when they were done. Definitely recommend!

This place is horrible. I walked in and had to wait for someone to acknowledge me. There was 4…read morepeople behind the desk just talking. Almost 5 minutes later a guy said can I help you. I said I'd like to join he said on then gave me to a female. She was rushing everything. So i asked for her to show me around. What she did was took me over to the front of the gym and pointed at things and that was it. I asked if there was trainer's here. Because I'm new to this. I was very sick for years and had multiple surgeries. So now my Dr gave me the ok and I'm trying out new things. She then told me no there are not trainers. But i can ask other members to show me. At that moment I said ty and walked out. How can you treat people like this and think they would want to give you business. Very ignorant and rude ****UPDATE **** I did call and was told I'd get a call back and I got nothing at all. I stand behind what I say. Terrible employees and service

The short in stature and communication manager just stated he makes money from "stupid" consumers…read morewho forget they signed up for service and continue paying after many years after signing contract. The neck tattoo unkept tiny boy should be replaced with someone who cares about customer service.

Signing up was a a Bi$ch. Who doesn't take credit cards for payment. They required a bank account…read morerouting number and account number on top of a credit card. Also girl who signed me up was a cold fish. I just signed up black card for a year atleast smile and say something nice very unsympathetic for having to come back with bank info either. Gym itself is good but initial welcome experiece sucked.

Shout Out to Sabrina at the front desk for being a total sweetheart who always seems so happy to…read moregreet you with her big bright adorable smile & eyes On another note: The men's shower stalls can be f@#*ing disgraceful at times due to the level of immuture patrons in & out of them, bunch of grown-ass dudes acting like mommy n daddy still need to clean up after their nasty asses. Grow the f*** up please and pick up your empty containers, your used shower caps, your f***ing user dental floss picks off the shower floor, your random hairballs all over the f***ing drains... Nobody wants to walk into that disgracefulness and lack of decency and total lack of consideration for others who come after you. The world does not revolve around you, the sooner you realize that the sooner we'll all have a better place to live and share this place we call "the world"

Best CrossFit Gym around! Awesome community environment with friendly, inclusive and supportive…read moremembers. Just show up, give it some time, and you'll see great results while also having fun! The workouts are well planned, different every day, with quality teaching information from professional coaches. Anyone can do the workouts, a modified version, at their own pace. I've been a member for 7+ years and I can proudly say that I belong to the Keystone CrossFit community!

I've been in and out of gyms for the last 20 years of my life. There's a reason why I've stayed at…read morethis one for the last 5 years straight. This gym, the people and the atmosphere have awoken my sporty & competitive side. The most amazing part is that I was never an athletic person. I truly believe that if I could do it anyone can do it. Don't be intimidated by the word "CrossFit'. I'm almost 40 and I work out with teenagers and grandparents. There are workouts for EVERY ability level. Just give it a try. You won't be disappointed!

This place is great when its not too crowded, especially with teenagers. My son has a great time,…read moreunless the play area is full of teenagers and Adults! Stay away over xmas break. Other than that, loads for the kiddos to do, plenty of places for the parents to sit and relax if you choose to.

We paid basically $12 for my wife, daughter, and me to go inside, but my daughter only played with…read morethe slides and other equipment. One of you can leave and come back but if you all leave you cannot come back. Not bad really if you get about two hours or more play time out of it. There is a food area that sells snack type food if you didn't bring your own. Mandatory to take shoes off but not sure why if you do not engage with the equipment. I have a degenerative condition in my right foot so next time I'm not taking my shoes off. Also, you are basically forced into the bathroom without shoes on, which I feel is extremely unsanitary. I'd leave and come back if I had to because you'll never catch me in a public bathroom with just my socks on. Staff up front was alright, kind of nice, but brisk and to the point. Inside the staff basically ignore you and don't interact with any out of line kids. Parents come to let the kids blow off steam and kind of forget to keep them following any rules, so you need to pay attention to slightly younger kids to keep them from getting hurt. Overall not bad but not all that amazing either. Staff need to be more involved and the no shoe policy is a fail if you don't use the equipment.