There are other flashy clubs in the area however in my opinion this is the best! The customer…read moreservice is bar none and I love the classes!

Three strikes and your out. Third time a class didn't take place because the instructor was a no…read moreshow. Rumor was that the instructor called in to the Manager that she was sick but he didn't bother to tell anyone else. I'm looking into other alternatives. This guy does not care about his patrons.

I LOVE this gym! Feeling like home again. Staff treats you like family. I got my membership through…read morework but I added the $15 so I have full access like group classes, tanning and hydro massage. Also I got a Personal Trainer, Dominick. He's a 20 out of 10. I'm so happy there. Tomorrow got my second group class. Def check it out!

super pissed about the cancellation fee. Signed up thinking I would have time for this place, turns…read moreout I didn't. My mistake. But to charge me more to cancel(41.99 or somewhere around that), when i took absolutely nothing from them. Didnt use their water, their electricity and only talked to them about signing up and cancelling. Then to charge me to cancel. Fucking robbery.

Jay and his staff are the best. They are great motivators. They have excellent programs for kids…read more They build healthy bodies, healthy minds and positive attitudes; not high school students in purple shirts. The staff aren't your typical gym staff. They're real professionals with certifications. I felt very leery about letting my eleven year old join a gym. Talking to Jay, watching their processes, seeing the certifications him and his staff, watching his staff work; I feel like my son is destined for a healthier and self-motivated adulthood.

From the owner: Strength and Conditioning for Athletes.read more

I like going to this gym because it's smaller and that means there will be less people. Sometimes…read moreyou don't wanna be around the large crowd that you're going to find at a bigger gym. The staff is friendly. It is also 24 hours

********Core Fitness********…read more Here is another example of a local business with a myopic view of how to treat a customer. I joined Core Fitness in June of 2019 for a one year contract. I was not told that the fine print authorizes an automatic renewal after the contract expires. So when the gym closed due to Covid, my contract was in breach. The gym re-opened when allowed by the state. I never received another automatic debit from my checking account when they opened back up and I never set foot inside the door due to covid related concerns. I received a call today from the gym telling me that my account was delinquent. It took the gym 9-10 months to call me and ask for money. I explained that my membership was expired and that I owed nothing as well as the fact that I hadn't used the gym. I was told that I owed them $285 dollars anyway. I again challenged the validity of the contract. Again I was told that I owe they money. I will tell every person that I can, not to use Core Fitness. Maybe if the gym had acted professionally and called they're customers after they reopened to see if they wanted to renew a membership during a pandemic they would have had a leg to stand on. Long story short....the bill is paid and I will never set foot in that establishment and I hope that others will not as well. Maggie related that she had made many calls today so there must be many people that they're fleecing for money to pay for all of the renovations. It's shameful to abuse the customer!

Dropped in on a Friday afternoon and could not have met a more gracious and friendly group of cross…read morefit peeps. I'm pretty sure every single member introduced themselves to my sister and myself. The coach was very warm and welcoming. Had a nice deadlift strength session, hit Grace, with both sissy and I earning PRs and a quick little T2B AMRAP. Don't let the outside fool you- there's plenty of weights and equipment and the spirit and camaraderie of the members is infectious. Hope to be back again someday- thank you all!!! I def. would have bought a t or tank but there were only sweatshirts to choose from- next time for sure!!!

I attended here as a guest and literally loved this place! It's full of hard working people focused…read moreon attaining their goals. It's hard work and you're 100% guaranteed a kick ass workout. I left with sweat poring = goal accomplished! I also enjoyed how everyone worked together as a team and cheered me on when they were done. Definitely recommend!

Convenient to get too. This gym has a good staff that welcomes you. Equipment is clean and works…read moregood.

This place is horrible. I walked in and had to wait for someone to acknowledge me. There was 4…read morepeople behind the desk just talking. Almost 5 minutes later a guy said can I help you. I said I'd like to join he said on then gave me to a female. She was rushing everything. So i asked for her to show me around. What she did was took me over to the front of the gym and pointed at things and that was it. I asked if there was trainer's here. Because I'm new to this. I was very sick for years and had multiple surgeries. So now my Dr gave me the ok and I'm trying out new things. She then told me no there are not trainers. But i can ask other members to show me. At that moment I said ty and walked out. How can you treat people like this and think they would want to give you business. Very ignorant and rude ****UPDATE **** I did call and was told I'd get a call back and I got nothing at all. I stand behind what I say. Terrible employees and service

Recently updated equipment. Very well outfitted and maintained. Decent value…read more The downside is that the plumbing sucks. Showers take forever to get above ice cold. Today no hot water. Whoever designed the plumbing here was clueless. I'm looking for an alternative because of the water situation.

Well, here I am six years later writing yet another review for the gym I came back to. Six years…read moreago, I left for crunch gyms in downtown Scranton. Exceptional facility but I just wasn't a fan of traversing the downtown traffic and parking in a parking garage that got backed up during work hours. I returned to a Planet Fitness with some updated machines, the same layout, and unfortunately the same major issue that made me walk away from it six years ago. Let me be perfectly clear here, I have a gym membership for one reason and that is to go on the treadmill for about an hour to an hour and a half every other day. During that time, I like to put on my iPhone and catch up on streaming shows or movies. Six years later, I am still running into the same instances of Planet Fitness having some of the worst Wi-Fi imaginable. The Wi-Fi simply cannot handle the bandwidth whether it's on a low amount of foot traffic day or when the gym is fairly crowded it's always the same result. Buffering, pixelated images, and videos that simply freeze in the middle of viewing. The Wi-Fi is an advertised offering of the gym, but what's the point of offering this to its paying customers when it's barely functional the way it is. I am less than a month into my new membership and I'm already regretting my decision. I'd rather fight the traffic of downtown Scranton and return to Crunch Fitness than have to deal with an establishment they can't fulfill advertised perks or offerings to its members..............STILL. I am still in disbelief that this is still an issue all these years later.

Best CrossFit Gym around! Awesome community environment with friendly, inclusive and supportive…read moremembers. Just show up, give it some time, and you'll see great results while also having fun! The workouts are well planned, different every day, with quality teaching information from professional coaches. Anyone can do the workouts, a modified version, at their own pace. I've been a member for 7+ years and I can proudly say that I belong to the Keystone CrossFit community!

Top notch gym! Every coach gives great guidance and instruction. They are positive and…read moreencouraging. They check on everyone before a workout, to make sure they have what they need. They reflect the values of Tim, who is the owner. He is very knowledgeable, he excels in teaching skills that challenge many people, for example jump rope (not just double unders), handstand, muscle ups. The members are also friendly and supportive of each other. Also, it's a really nice, well organized gym.

We paid basically $12 for my wife, daughter, and me to go inside, but my daughter only played with…read morethe slides and other equipment. One of you can leave and come back but if you all leave you cannot come back. Not bad really if you get about two hours or more play time out of it. There is a food area that sells snack type food if you didn't bring your own. Mandatory to take shoes off but not sure why if you do not engage with the equipment. I have a degenerative condition in my right foot so next time I'm not taking my shoes off. Also, you are basically forced into the bathroom without shoes on, which I feel is extremely unsanitary. I'd leave and come back if I had to because you'll never catch me in a public bathroom with just my socks on. Staff up front was alright, kind of nice, but brisk and to the point. Inside the staff basically ignore you and don't interact with any out of line kids. Parents come to let the kids blow off steam and kind of forget to keep them following any rules, so you need to pay attention to slightly younger kids to keep them from getting hurt. Overall not bad but not all that amazing either. Staff need to be more involved and the no shoe policy is a fail if you don't use the equipment.

Title: Terrible Customer Service & Inaccurate Hours I am…read morehighly disappointed with the lack of professionalism and misleading information from Bee's Backyard.Before visiting on a Wednesday, I did my due diligence: I checked the official website and listened to their automated phone system. Both explicitly stated they open at 11:00 AM.When we arrived at 11:00 AM, we were turned away and told they had a private event and wouldn't open until 12:30 PM. The staff member rudely told me I "should have checked Facebook," because Facebook had the correct hours. It is completely unreasonable to expect paying customers to bypass an official website and phone line to hunt for updates on social media. If your hours are conditional on private parties, your website and automated phone system must state that.Worse than the scheduling error was the staff's attitude. The girl working was snappy, defensive, and confrontational. When I mentioned that I had called their number, she accused me of lying and claimed she had "been here all morning and the phone didn't ring." Even after I literally showed her the call log on my screen, she refused to apologize. Instead, she doubled down with, "Well, I can't help it, those are our hours."When I asked for a manager, she claimed she was a manager, before giving me the name Paul (who is apparently on vacation for a couple of weeks). If she is indeed in a management role, her complete lack of customer service skills and combative attitude is a terrible reflection of this business.All it would have taken to resolve this was a simple: "I am so sorry for the confusion and the website error, we have a private event this morning." Instead, we were met with attitude and disrespect. We will not be returning to an environment that treats families this way.