super pissed about the cancellation fee. Signed up thinking I would have time for this place, turns…read moreout I didn't. My mistake. But to charge me more to cancel(41.99 or somewhere around that), when i took absolutely nothing from them. Didnt use their water, their electricity and only talked to them about signing up and cancelling. Then to charge me to cancel. Fucking robbery.

Usually visit Scranton/family once a year for a week and this is my go-to gym. Been working out at…read morevarious gyms over 30 years and this is definitely one of the best regarding available equipment and tidiness. What I appreciate most is that most of the customers put away their weights and re-rack, certainly more than most other gyms I've been to. One minor complaint is that the dumbbell racks could be better arranged such that the weights progressively increase as you go down the rack, instead of the not so intuitive way they are now. Other than that, no significant complaints. Staff has been friendly whenever I've gone, and at least in the middle of the day when I've worked out, gym isn't crowded. I buy a week pass for $29, also very reasonably priced for a guest pass.

Jay and his staff are the best. They are great motivators. They have excellent programs for kids…read more They build healthy bodies, healthy minds and positive attitudes; not high school students in purple shirts. The staff aren't your typical gym staff. They're real professionals with certifications. I felt very leery about letting my eleven year old join a gym. Talking to Jay, watching their processes, seeing the certifications him and his staff, watching his staff work; I feel like my son is destined for a healthier and self-motivated adulthood.

From the owner: Strength and Conditioning for Athletes.read more

********Core Fitness********…read more Here is another example of a local business with a myopic view of how to treat a customer. I joined Core Fitness in June of 2019 for a one year contract. I was not told that the fine print authorizes an automatic renewal after the contract expires. So when the gym closed due to Covid, my contract was in breach. The gym re-opened when allowed by the state. I never received another automatic debit from my checking account when they opened back up and I never set foot inside the door due to covid related concerns. I received a call today from the gym telling me that my account was delinquent. It took the gym 9-10 months to call me and ask for money. I explained that my membership was expired and that I owed nothing as well as the fact that I hadn't used the gym. I was told that I owed them $285 dollars anyway. I again challenged the validity of the contract. Again I was told that I owe they money. I will tell every person that I can, not to use Core Fitness. Maybe if the gym had acted professionally and called they're customers after they reopened to see if they wanted to renew a membership during a pandemic they would have had a leg to stand on. Long story short....the bill is paid and I will never set foot in that establishment and I hope that others will not as well. Maggie related that she had made many calls today so there must be many people that they're fleecing for money to pay for all of the renovations. It's shameful to abuse the customer!

I like going to this gym because it's smaller and that means there will be less people. Sometimes…read moreyou don't wanna be around the large crowd that you're going to find at a bigger gym. The staff is friendly. It is also 24 hours

Dropped in on a Friday afternoon and could not have met a more gracious and friendly group of cross…read morefit peeps. I'm pretty sure every single member introduced themselves to my sister and myself. The coach was very warm and welcoming. Had a nice deadlift strength session, hit Grace, with both sissy and I earning PRs and a quick little T2B AMRAP. Don't let the outside fool you- there's plenty of weights and equipment and the spirit and camaraderie of the members is infectious. Hope to be back again someday- thank you all!!! I def. would have bought a t or tank but there were only sweatshirts to choose from- next time for sure!!!

I attended here as a guest and literally loved this place! It's full of hard working people focused…read moreon attaining their goals. It's hard work and you're 100% guaranteed a kick ass workout. I left with sweat poring = goal accomplished! I also enjoyed how everyone worked together as a team and cheered me on when they were done. Definitely recommend!

This place is horrible. I walked in and had to wait for someone to acknowledge me. There was 4…read morepeople behind the desk just talking. Almost 5 minutes later a guy said can I help you. I said I'd like to join he said on then gave me to a female. She was rushing everything. So i asked for her to show me around. What she did was took me over to the front of the gym and pointed at things and that was it. I asked if there was trainer's here. Because I'm new to this. I was very sick for years and had multiple surgeries. So now my Dr gave me the ok and I'm trying out new things. She then told me no there are not trainers. But i can ask other members to show me. At that moment I said ty and walked out. How can you treat people like this and think they would want to give you business. Very ignorant and rude ****UPDATE **** I did call and was told I'd get a call back and I got nothing at all. I stand behind what I say. Terrible employees and service

The short in stature and communication manager just stated he makes money from "stupid" consumers…read morewho forget they signed up for service and continue paying after many years after signing contract. The neck tattoo unkept tiny boy should be replaced with someone who cares about customer service.

Well, here I am six years later writing yet another review for the gym I came back to. Six years…read moreago, I left for crunch gyms in downtown Scranton. Exceptional facility but I just wasn't a fan of traversing the downtown traffic and parking in a parking garage that got backed up during work hours. I returned to a Planet Fitness with some updated machines, the same layout, and unfortunately the same major issue that made me walk away from it six years ago. Let me be perfectly clear here, I have a gym membership for one reason and that is to go on the treadmill for about an hour to an hour and a half every other day. During that time, I like to put on my iPhone and catch up on streaming shows or movies. Six years later, I am still running into the same instances of Planet Fitness having some of the worst Wi-Fi imaginable. The Wi-Fi simply cannot handle the bandwidth whether it's on a low amount of foot traffic day or when the gym is fairly crowded it's always the same result. Buffering, pixelated images, and videos that simply freeze in the middle of viewing. The Wi-Fi is an advertised offering of the gym, but what's the point of offering this to its paying customers when it's barely functional the way it is. I am less than a month into my new membership and I'm already regretting my decision. I'd rather fight the traffic of downtown Scranton and return to Crunch Fitness than have to deal with an establishment they can't fulfill advertised perks or offerings to its members..............STILL. I am still in disbelief that this is still an issue all these years later.

Signing up was a a Bi$ch. Who doesn't take credit cards for payment. They required a bank account…read morerouting number and account number on top of a credit card. Also girl who signed me up was a cold fish. I just signed up black card for a year atleast smile and say something nice very unsympathetic for having to come back with bank info either. Gym itself is good but initial welcome experiece sucked.

Best CrossFit Gym around! Awesome community environment with friendly, inclusive and supportive…read moremembers. Just show up, give it some time, and you'll see great results while also having fun! The workouts are well planned, different every day, with quality teaching information from professional coaches. Anyone can do the workouts, a modified version, at their own pace. I've been a member for 7+ years and I can proudly say that I belong to the Keystone CrossFit community!

I've been in and out of gyms for the last 20 years of my life. There's a reason why I've stayed at…read morethis one for the last 5 years straight. This gym, the people and the atmosphere have awoken my sporty & competitive side. The most amazing part is that I was never an athletic person. I truly believe that if I could do it anyone can do it. Don't be intimidated by the word "CrossFit'. I'm almost 40 and I work out with teenagers and grandparents. There are workouts for EVERY ability level. Just give it a try. You won't be disappointed!