I received my glasses almost a year ago , and when I went in to pick them up they weren't right ,…read moreI told them they were not correct and I was told to come back in a week to be evaluated and I told them they still weren't right and blew me off . The lence were cracking where screws were and I brought them back because one of the pads came off , I told them I wanted to use my old frames , they said they can't and I asked them to remeasure my eyes because I have too lift my glasses to read because I was measured wrong . I will never get my glasses from Walmart ever again and I will tell other people not to , I paid $450 dollars for these glasses and these glasses are my worst ones yet

My experience is a little different than those below. I have now been to this office twice (check…read moreup last year and again this week), so I feel I'm able to give an honest review. I have only had 2 eye doctors in my life and I really have enjoyed Dr. Denton! She is very efficient and knowledgeable. It seems to me that they have the very modern technology, which is important to me. When it comes to purchasing glasses from them, I have not done that because it just wasn't in my budget last year. However, I do like the posters she had up comparing the cost of glasses to everyday items people buy (like coffee). (But I do agree their glasses are pricey, but most eye doctors glasses are) Overall, I've had good experiences and will continue to be a patient here!

UPDATE 8/18/2022.. On 8/16/2022 I was refunded the $690 for…read morethe eyeyglasses. This was only after I filed a dispute with my credit card company, filed a complaint with the BBB, wrote reviews on social media and told them if this could not be settled between us or through my credit card company I would file a claim with small claims court. They had replied to the credit card dispute with "Notification that goods were as described and received in good condition ". This was not true at all. Read my review. So know if you purchase eyeglasses at Salisbury Eyecare and Eyewear, you will be required to pay for the glasses in full when the order is placed. They have a sentence at the bottom of the paid receipt in small print that states, "Orders of frames and lenses are custom and as such cannot be returned." This applies to defective lenses due to repeated poor workmanship. If I had reviewed Salisbury Eyecare and Eyewear in May 2022, I would have given them 5 stars. That was when I went in to order new glasses during the Modo frame trunk show. I had never ordered glasses here. ordered glasses here. The staff was so friendly and helpful. I was blown away by the assistance I received with choosing new frames. It was absolutely the best experience I have ever had choosing frames in my 60 years of wearing glasses! So, why the 1 star review in August? If you don't want to read this entire review, here is the takeaway....The owner of Salisbury Eyecare and Eyewear, Dr. Melanie Denton, and her office manager, Kristin, are more concerned with getting refunded from the lab for lenses that they have returned to the lab multiple times due to poor workmanship than with refunding the $690 that I paid upfront in good faith that I would receive glasses free of defects within a reasonable amount of time. As of August 6, I do not have the glasses I paid for on May 19. Now, to the more detailed review.... It seems that friendly customer service was only good until I paid $690 upfront on the day I ordered the glasses. I will not go into the long version of what has occurred between picking up my new glasses on June 2 until August 4. I will be as brief as possible while letting others know what to avoid. At the time of this review, I still do not have my glasses. They have been in my possession a total of 6 days since June 2. The remainder of the time the glasses have either been at the lab, on the way to or from the lab or at Salisbury Eyecare and Eyewear. The glasses have been sent back to the lab 4 times now. All issues with the lens being cut incorrectly so there were gaps between both lenses and the frame and failure to polish the edges of the lenses as I requested. I have made 5 trips trips from Kannapolis to Salisbury between June 2 and August 3 to pick up the glasses. Each time, when I looked at the glasses there was a glaring issue with the lenses. Don't you have to ask...why someone in the lab or in their office didn't see these things before having me make the drive to pick them up? Up until my final trip there on August 3, I have remained patient and understanding that this was a lab issue not the fault of Salisbury Eyecare and Eyewear. When I saw the lenses once again cut incorrectly with gaps between the frame, I asked for a full refund of $690. There was nobody in the office that could issue refunds. Hannah kindly said she would have Samantha call me the next day. The following day around 6:20 pm, Kristin left a voice message. I immediately returned her call. Kristin proceeded to tell me she had called the lab and they asked that the glasses be sent back for evaluation. She told me if the lab does not refund Salisbury Eyecare and Eyewear for the cost of the lenses they will lose money because "eyeglasses and lenses are custom made". And, if the lab makes this "right" with their office then they will decide what they can do for me. She said their policy is to not give full refunds as stated on the paperwork I received. I argued that the no refund policy must be for situations where a person changes their mind about the frame, etc. not when there have been repeated poor workmanship issues. She stuck to the no refund under any circumstances even though none of these issues have been my fault. So, this brings me to the no refund policy that is on the paperwork. I was NEVER verbally told about this policy. And, the no refund policy was NEVER pointed out to me on my paperwork. I went back to my file to look for where was this policy stated. I found it in very small letters on my receipt that I received AFTER I paid $690 up front. The conversation with Kristin has left me to conclude if they get reimbursed by the lab for the lenses, I may get a partial refund. If they do not get reimbursed by the lab, I will get no refund. In any case, I will not get a full refund. I have taken immediate action in an attempt to get the $690 refunded.

Very cool place with a lot of vintage things and it was huge two story place. Nice employees.read more

The woman at the counter when you walk in always seem to have a mean face not very welcomingread more

This gallery is bright, open and clean. Abstract, landscape, and illustrations are a few styles to…read moreview.

I've heard about this brewery from friends and decided to check it out. The selection was good and…read moreI had the Daybreak hamburger with Texas toast no bun. My egg was over cook but other than that the taste was great. Now on the beer side. I was not impressed with any of their beers. My wife had a flight of 4 beers and the taste was okay for me. Now I like high ABV beers tho. All in all not a bad place for those that want to eat and drink beer for a good price.

It is sad when I could have given a 5-star rating at one time, and now I can't. It is a sign of…read morethe times we live in - everyone is in a hurry, or really sick and need their meds, there isn't enough qualified help to take care of the customers. Technical difficulties screw up things all the time. All that can't be dumped on the workers at this Walgreens, or any others. I have always received great service at the checkouts, help if I couldn't find something or needed to know about an OTC item. Kindness, patience, respect, and understanding goes a long way in how you are treated as a customer. Everyone has bad days, and it doesn't help to make that worse for someone. I too, have had a few problems with the pharmacy - the saving grace is that I can see they are overwhelmed at times with the number of prescriptions that are going through there every day. The pharmacy area is way too small for handling the number of prescriptions they receive - prescriptions are missing, can't be found, aren't ready, even though you've received a phone call or text saying your prescriptions ready for pickup., etc. (again, tech issues, which the pharmacy clerks have no control over). I always check to make sure I have the right prescription, the right amount, and all scripts that are available, before I pay and leave. That is something each customer should do. I have even called to make sure of everything before I go to the pharmacy - no matter which one it is I am going to. They could really use two lines for drive up/pick up. The line is often backed up around the building and blocking the entrance/exit on the Innes Street side. Being able to hear the person in the car, and the person in the car hearing and understanding the clerk inside is a big problem too. Personal information can be heard by others, whether you are at the counter or you are in your car. I hand over my ID now so that I don't have to reveal my DOB, address, and name. It's just not safe to let others in the line behind you, have all that info. Older people are the most vulnerable, because they usually talk louder and need the clerk to speak louder. The only other problems I have run into are when there is a BOGO and there is only one item left. And sometimes items are in the wrong place, and I think they cost one price, or are on sale, and they don't and aren't. It is difficult for some to bend over to read the pricing label or even be able to read the small writing. The bottom line is that, even though I have to go to two different pharmacies in Salisbury, for certain prescriptions, I will continue to use this Walgreens for most of mine, because it is conveniently located for me, I have gotten to know the clerks and pharmacists and have a good connection with them, prices for most of my prescriptions are reasonable, other item pricings are comparable with other local pharmacies, and the rewards program is okay.

This review is specifically for the Walgreens Pharmacy on 1505 E. Innes St. I had 2 very rude…read moreencounters with a Black female there at the in-store pick-up counter who seemed to have a chip on her shoulder. The 1st bad encounter happened when I asked her a question and her reply was a snarky: "Excuse me. Excuse me." I let this response go this time. The 2nd rude encounter happened when I walked up to the pick-up counter 90 days later where this same female was standing at the register. I assumed she would ask me my name, birthdate and address. But she didn't. Total silence. She just stared at me. I thought she was having a moment. So, finally, after a minute of silence and a hateful stare from her, I asked her "What would you like to know?" Her loud, rude response was: "I'm not waiting on you." Then, I had had enough. I yelled at her so loud that the entire pharmacy heard me, saying "Get away from me. Get someone else to wait on me." Another girl showed up immediately and took my order. That was the last time I used this Walgreens. BTW: the Walgreens Pharmacy at 705 Jake Alexander Blvd. is not an improvement. It took 8 days to get a prescription there once.

This place is ridiculous at times. June 20, 2024 our refrigerator went totally out. My husband…read morehad a guy he knows to come check it out and come to find out it cant be fixed. So we go to Lowes found the one we wanted that wasnt in the store "paid for it in full", the only problem was it had to be shipped to the store and it wouldnt be ready until July 10. We were ok with that, we've dealt with worst scenarios. July 10th came a third pary delivery service brought it outand guess what, it want the one we picked out and paid for. So since it was delivered by a third party it had to stay at our home. My husband was going back and forth on the phone with them, so frustrating. Then Lowes said that we had to pay another $200 because we were charged for the wrong refrigerator, huh, we refused to pay an "extra" anything and asked for our money back, then said we were going to home depot. It wasnt our fault what the lady charged us... she showed us the refrigerator in the book, we picked out the one we wanted, then paid. So whats the problem. Lowes finally told us to keep that one, use it, until ours arrive. We waited another week then the third party service brought out the other refrigerator befroe my husband allowed them to bring it in the house he saw a huge dent on the side and told them to take it back. Hubby called Lowes again told them what happened a week later we finally get our refrigerator yesterday Thursday August 1st, SMH. Then cleaned up the mess their third party service left. Bad Customer Service, whatever you order from them and have it delivered look it over throughly.

Approximately a week and a half ago, I placed an order for several construction materials including…read more4x4 posts, joist hangers, screws, and an additional concrete box. Upon delivery, only a portion of the materials arrived. Several smaller items were missing entirely. While I was away, the delivery driver texted me regarding the order, and I responded informing him that materials were missing. He advised me to contact customer service and stated the remaining items would arrive separately on another truck. When I contacted customer service, I was informed that no such secondary delivery was scheduled. The following day, when I arrived home, I discovered that someone had opened my mailbox and stuffed a box of wood screws along with six of the sixteen joist hanger brackets into it, leaving me still ten brackets short. My mail was partially hanging out of the mailbox and partially laying in the street below. Whether intentional or careless, this behavior was completely unacceptable. Construction materials should never be shoved into a postal mailbox, especially without notice, receipt, or proper placement in a secure location on the property. At that point, I seriously reconsidered continuing to do business with Lowe's due to the level of incompetence and lack of professionalism displayed. Unfortunately, the situation worsened. This past weekend, my carpenter informed me that we were still short three sheets of plywood, spacer brackets, and sealer needed to complete the project. Despite my previous experience, I decided to place another order through Lowe's and specifically scheduled delivery for Sunday so I could personally inspect it upon arrival. Lowe's then canceled the Sunday delivery and rescheduled it for Monday without proper accommodation. When I arrived home Monday, I found that: The plywood delivered was the incorrect thickness (23/32 instead of the 1/2-inch plywood ordered) The spacer brackets were still missing The sealer was still missing I contacted customer service once again and explained that this was now the third failed delivery issue in a row. I stated clearly that I no longer wished to continue ordering replacement materials and instead requested a refund. I was told that the matter would be escalated to the store and that the drivers are essentially subcontracted delivery personnel similar to Uber or Instacart. Frankly, that explanation is irrelevant from a customer standpoint. I placed my order through Lowe's, paid Lowe's, and paid approximately $70 in delivery fees. Whether the delivery personnel are direct employees or third-party contractors, they are still representatives of Lowe's and operating under your company's services. The lack of accountability, communication, professionalism, and care shown throughout this process reflects directly on Lowe's as a corporation. It has now been over 48 hours since that conversation. I have not received any follow-up communication, refund confirmation, or resolution. The incorrect plywood is still leaning against my garage waiting to be picked up, and I have very little confidence that Lowe's intends to properly resolve this situation. I find it extremely disappointing that such basic orders involving only a handful of materials could repeatedly be mishandled to this extent. Customers should not have to chase down missing materials, deal with unauthorized use of their mailbox, receive incorrect products, and then wait days without communication after requesting resolution.

Mark Brittain is the best Eye Doctor in Salisbury! I had to go by there today for an Eye…read moreappointment. His office was great at squeezing me in under short notice today, before I was going to be out for surgery. He has the best Doctor ~to~Patient skills! So personable and friendly, Smart too!! Our family has been coming to him for years. He is also wonderful about putting my sons contacts in for him , when I've needed him to...haha...due to me being out of town...He's probably literally laughs about that one , when he gets the call every so often. (My son is 18) haha.....But I do appreciate it! Since for 4 years my sons stills needs his mother to do it..or Doc..But truly if you need a Wonderful Eye Doctor head over and see Dr. Mark Brittain in Salisbury.