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    Stanton Optical

    2.8 (13 reviews)
    Closed • 9:00 am - 7:00 pm

    Services - Stanton Optical

    Eye exams

    Eyewear fitting

    Retinal imaging

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    Ask the Community - Stanton Optical

    Salisbury Eyecare And Eyewear

    Salisbury Eyecare And Eyewear

    2.3(3 reviews)
    1.4 mi

    My experience is a little different than those below. I have now been to this office twice (check…read moreup last year and again this week), so I feel I'm able to give an honest review. I have only had 2 eye doctors in my life and I really have enjoyed Dr. Denton! She is very efficient and knowledgeable. It seems to me that they have the very modern technology, which is important to me. When it comes to purchasing glasses from them, I have not done that because it just wasn't in my budget last year. However, I do like the posters she had up comparing the cost of glasses to everyday items people buy (like coffee). (But I do agree their glasses are pricey, but most eye doctors glasses are) Overall, I've had good experiences and will continue to be a patient here!

    UPDATE 8/18/2022.. On 8/16/2022 I was refunded the $690 for…read morethe eyeyglasses. This was only after I filed a dispute with my credit card company, filed a complaint with the BBB, wrote reviews on social media and told them if this could not be settled between us or through my credit card company I would file a claim with small claims court. They had replied to the credit card dispute with "Notification that goods were as described and received in good condition ". This was not true at all. Read my review. So know if you purchase eyeglasses at Salisbury Eyecare and Eyewear, you will be required to pay for the glasses in full when the order is placed. They have a sentence at the bottom of the paid receipt in small print that states, "Orders of frames and lenses are custom and as such cannot be returned." This applies to defective lenses due to repeated poor workmanship. If I had reviewed Salisbury Eyecare and Eyewear in May 2022, I would have given them 5 stars. That was when I went in to order new glasses during the Modo frame trunk show. I had never ordered glasses here. ordered glasses here. The staff was so friendly and helpful. I was blown away by the assistance I received with choosing new frames. It was absolutely the best experience I have ever had choosing frames in my 60 years of wearing glasses! So, why the 1 star review in August? If you don't want to read this entire review, here is the takeaway....The owner of Salisbury Eyecare and Eyewear, Dr. Melanie Denton, and her office manager, Kristin, are more concerned with getting refunded from the lab for lenses that they have returned to the lab multiple times due to poor workmanship than with refunding the $690 that I paid upfront in good faith that I would receive glasses free of defects within a reasonable amount of time. As of August 6, I do not have the glasses I paid for on May 19. Now, to the more detailed review.... It seems that friendly customer service was only good until I paid $690 upfront on the day I ordered the glasses. I will not go into the long version of what has occurred between picking up my new glasses on June 2 until August 4. I will be as brief as possible while letting others know what to avoid. At the time of this review, I still do not have my glasses. They have been in my possession a total of 6 days since June 2. The remainder of the time the glasses have either been at the lab, on the way to or from the lab or at Salisbury Eyecare and Eyewear. The glasses have been sent back to the lab 4 times now. All issues with the lens being cut incorrectly so there were gaps between both lenses and the frame and failure to polish the edges of the lenses as I requested. I have made 5 trips trips from Kannapolis to Salisbury between June 2 and August 3 to pick up the glasses. Each time, when I looked at the glasses there was a glaring issue with the lenses. Don't you have to ask...why someone in the lab or in their office didn't see these things before having me make the drive to pick them up? Up until my final trip there on August 3, I have remained patient and understanding that this was a lab issue not the fault of Salisbury Eyecare and Eyewear. When I saw the lenses once again cut incorrectly with gaps between the frame, I asked for a full refund of $690. There was nobody in the office that could issue refunds. Hannah kindly said she would have Samantha call me the next day. The following day around 6:20 pm, Kristin left a voice message. I immediately returned her call. Kristin proceeded to tell me she had called the lab and they asked that the glasses be sent back for evaluation. She told me if the lab does not refund Salisbury Eyecare and Eyewear for the cost of the lenses they will lose money because "eyeglasses and lenses are custom made". And, if the lab makes this "right" with their office then they will decide what they can do for me. She said their policy is to not give full refunds as stated on the paperwork I received. I argued that the no refund policy must be for situations where a person changes their mind about the frame, etc. not when there have been repeated poor workmanship issues. She stuck to the no refund under any circumstances even though none of these issues have been my fault. So, this brings me to the no refund policy that is on the paperwork. I was NEVER verbally told about this policy. And, the no refund policy was NEVER pointed out to me on my paperwork. I went back to my file to look for where was this policy stated. I found it in very small letters on my receipt that I received AFTER I paid $690 up front. The conversation with Kristin has left me to conclude if they get reimbursed by the lab for the lenses, I may get a partial refund. If they do not get reimbursed by the lab, I will get no refund. In any case, I will not get a full refund. I have taken immediate action in an attempt to get the $690 refunded.

    Walgreens

    Walgreens

    1.6(18 reviews)
    0.1 mi

    This review is specifically for the Walgreens Pharmacy on 1505 E. Innes St. I had 2 very rude…read moreencounters with a Black female there at the in-store pick-up counter who seemed to have a chip on her shoulder. The 1st bad encounter happened when I asked her a question and her reply was a snarky: "Excuse me. Excuse me." I let this response go this time. The 2nd rude encounter happened when I walked up to the pick-up counter 90 days later where this same female was standing at the register. I assumed she would ask me my name, birthdate and address. But she didn't. Total silence. She just stared at me. I thought she was having a moment. So, finally, after a minute of silence and a hateful stare from her, I asked her "What would you like to know?" Her loud, rude response was: "I'm not waiting on you." Then, I had had enough. I yelled at her so loud that the entire pharmacy heard me, saying "Get away from me. Get someone else to wait on me." Another girl showed up immediately and took my order. That was the last time I used this Walgreens. BTW: the Walgreens Pharmacy at 705 Jake Alexander Blvd. is not an improvement. It took 8 days to get a prescription there once.

    It is sad when I could have given a 5-star rating at one time, and now I can't. It is a sign of…read morethe times we live in - everyone is in a hurry, or really sick and need their meds, there isn't enough qualified help to take care of the customers. Technical difficulties screw up things all the time. All that can't be dumped on the workers at this Walgreens, or any others. I have always received great service at the checkouts, help if I couldn't find something or needed to know about an OTC item. Kindness, patience, respect, and understanding goes a long way in how you are treated as a customer. Everyone has bad days, and it doesn't help to make that worse for someone. I too, have had a few problems with the pharmacy - the saving grace is that I can see they are overwhelmed at times with the number of prescriptions that are going through there every day. The pharmacy area is way too small for handling the number of prescriptions they receive - prescriptions are missing, can't be found, aren't ready, even though you've received a phone call or text saying your prescriptions ready for pickup., etc. (again, tech issues, which the pharmacy clerks have no control over). I always check to make sure I have the right prescription, the right amount, and all scripts that are available, before I pay and leave. That is something each customer should do. I have even called to make sure of everything before I go to the pharmacy - no matter which one it is I am going to. They could really use two lines for drive up/pick up. The line is often backed up around the building and blocking the entrance/exit on the Innes Street side. Being able to hear the person in the car, and the person in the car hearing and understanding the clerk inside is a big problem too. Personal information can be heard by others, whether you are at the counter or you are in your car. I hand over my ID now so that I don't have to reveal my DOB, address, and name. It's just not safe to let others in the line behind you, have all that info. Older people are the most vulnerable, because they usually talk louder and need the clerk to speak louder. The only other problems I have run into are when there is a BOGO and there is only one item left. And sometimes items are in the wrong place, and I think they cost one price, or are on sale, and they don't and aren't. It is difficult for some to bend over to read the pricing label or even be able to read the small writing. The bottom line is that, even though I have to go to two different pharmacies in Salisbury, for certain prescriptions, I will continue to use this Walgreens for most of mine, because it is conveniently located for me, I have gotten to know the clerks and pharmacists and have a good connection with them, prices for most of my prescriptions are reasonable, other item pricings are comparable with other local pharmacies, and the rewards program is okay.

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    Lowe's Home Improvement

    Lowe's Home Improvement

    1.5(35 reviews)
    0.2 mi

    This place is ridiculous at times. June 20, 2024 our refrigerator went totally out. My husband…read morehad a guy he knows to come check it out and come to find out it cant be fixed. So we go to Lowes found the one we wanted that wasnt in the store "paid for it in full", the only problem was it had to be shipped to the store and it wouldnt be ready until July 10. We were ok with that, we've dealt with worst scenarios. July 10th came a third pary delivery service brought it outand guess what, it want the one we picked out and paid for. So since it was delivered by a third party it had to stay at our home. My husband was going back and forth on the phone with them, so frustrating. Then Lowes said that we had to pay another $200 because we were charged for the wrong refrigerator, huh, we refused to pay an "extra" anything and asked for our money back, then said we were going to home depot. It wasnt our fault what the lady charged us... she showed us the refrigerator in the book, we picked out the one we wanted, then paid. So whats the problem. Lowes finally told us to keep that one, use it, until ours arrive. We waited another week then the third party service brought out the other refrigerator befroe my husband allowed them to bring it in the house he saw a huge dent on the side and told them to take it back. Hubby called Lowes again told them what happened a week later we finally get our refrigerator yesterday Thursday August 1st, SMH. Then cleaned up the mess their third party service left. Bad Customer Service, whatever you order from them and have it delivered look it over throughly.

    This Lowe's is the worst. Most all are great places to find what you need even in face of items…read moreand services nationwide being overpriced. This one in Salisbury off Faith Road should be closed to fire employees who greet with insolence, disrespect, blantant negativity. I arrived there 3 days ago to get top soil. I bought 4 bags, paid for them. Afterwards, I was told they had topsoil and it would not get it out for another day. I believe they just wanted I leave. I had to suggest my money be returned since I was leaving without items I paid for. I returned next day, explained I was told soil would be available just to come back. The process stole my time previous day, 40 minutes in driving and 30 minutes in waiting for topsoil that would never be brought out for pick up I prepaid for. The second cashier told me what happened day before was not anything she could do anything about. I was not asking her to correct that problem, but her attitude was rude as if she did not want to help me. I was speaking. She looked away, said she could not help me, no one was there to lift topsoil. Finally, she calls someone, and he arrives and places tiny bags, three of topsoil. It should have been regular size, but they were wrong size, so small I could have lifted them. I prepaid again, got the wrong size. He raced off not alowiing me to speak. I had with me someone in my care and was trying to manage this situation.Lowe's took payment for a product that did not match what was received and subjected me to rudeness beyond what anyone might imagine. I had not uttered a word initially as I approached cashier/clerk, was given the cold shoulder. Disregard of my time is outrageous. I should send Lowe's a bill for having to drive there again and wasting my time and being subjected to blatant disregard. To the ckerk the second time I arrived: Who do you think you are? You believe you can regard paying customers with disdain, recklessness. I built one house, renovated an office and repaired another house, I kept another funding Lowe's with my shopping there for supplies. I started going to this Lowe's three years ago and this past week arrived there twice to receive a level of rudeness that requires corporate intervention. If you fire just one, fire this person and retrain the others in garden shop. Holding them accountable, particularly this woman who presents herself as a short masculine inhibited misfit who kept looking away and pretending my questions were insignificant. Time was wasted, I was ultimately sold wrong size.I suggest Lowe's to screen potential employees better. To future shoppers: Do not go to this place until they clean up bad employees damaging reputation of Lowe's. This Lowe's in Salisbury is from hell. The best Lowe's is in Pittsboro, NC. If you need a model store, use this one. The one in Salisbury is a disgrace. I was there Thursday and Friday, they used at least two hours of my time and fuel in driving during two days, placed tiny bags of soil in my trunk, accepted pre-payment, made me feel rushed because second clerk was just so busy with only me standing there as she looked away saying she could not help me as I was asking to buy topsoil and required someone to load it. She acted as if it was stupid I ask for assistance because all she could do was take a credit card and hand a receipt. I am truly sorry for Salisbury having to tolerate a Lowe's that hires this. How long did hell spend planning to rob customers at Lowe's? They certainly do not care The time you spend driving there is worth more. Not getting a migraine or stress ulcers of the stomach is worth more than anything you want to purchase. When I built a house I bought eight sinks in one day, and on another day four bath tubs and one shower all at the same time. That was in Pittsboro. No problem. Purchases were nearly daily with large orders. I went to Lowe's in Salisbury for topsoil and was treated with such disdain. The summer before last I was there for paint, brushes, drop clothes, caulk. it was not so bad as this last Thursday and Friday. Those errands took far less time even with much to carry. What was the difference? I asked for help. So if you have a question or need help, you are not going to receive the basic help other than adding up your bill and if you are wading through their rudeness you may not catch mistakes until you get home that they placed in your trunk the pea size item instead of what you expected. I do not want to drive over there again and exchange or show them. They will waste more fuel and time. The best thing to do is to never waste your time driving there or shopping there. Time is money. The stress of dealing with employees who behave like criminals is not worth the doctor bill you will incur from the stress of subjecting yourself to this. It is not worth the wear and tear on your vehicle going there. It is not worth the fuel. It is not worth it period.

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    Stanton Optical - optometrists - Updated October 2026

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