Treasure's vision is THE place to go to get glasses. The customer service is unmatched. Treasure is…read morea true treasure! Very friendly place to go! Great selection of frames, great service, what else can be said???

It's hard to believe that a small town like Hickory has a store like Treasure's. Selection that is…read moreunbelievable. Customer service that just keeps on keeping on. If you have a problem seeing, it's probably because your glasses weren't adjusted correctly. Take yourself to Treasures! You deserve the best

I used to go this location when it was Salisbury Eye Care. My most recent experience took the…read morebetter part of 2 months to receive my glasses. I was also told I needed a referral. After the almost 2 months when I went to pick up my glasses i asked about the referral as I've heard nothing. I was told more than once that I was not an emergency therefore the referral place would call me after all more important patients were tended to. I explained that I know an appointment could take months and it had already been almost 2 months. I said If the referral place didn't contact me till June and my appointment was for several months out that it was a long time. Again i was told basically I wasn't a important as others with a true eye emergency. I called the referral place myself and was told they call immediately when they receive a referral to make the patient an appointment. They also replied they had received no referral for me. The lady at the specialist office was very cordial and offered to call Peak Eye Care on my behalf to get the referral letter. After this experience I will never go to Peak Eye Care for future needs. I really like Dr. Sie but everything else has made me not want to go there again.

Dr. Williams was great! She was so thorough and spoke to us so kindly. She took the time to really…read moreunderstand my daughters conditions and helped us tremendously!

I'd like to thank Anna, Brandon and Devin at this location. I live out of town and while visiting…read moremy in laws I accidentally threw away my contacts thinking I had extra in my luggage. This team allowed me to bring in my prescription and although they didn't have what I needed in stock they were able to help me with a new pair of contacts to get me through so I was able to enjoy my weekend. They were kind and efficient, even observing them with other customers they were all extremely courteous with everyone. Stanton's customer service call center is also extremely efficient and I will be a returning customer!

We stopped in because my husband's glasses broke. Although it was over a year since we purchased…read morethem , they were able to replace the frames on the spot for a great price! I didn't get the name of the young lady who helped us, but she was wonderful.

My experience is a little different than those below. I have now been to this office twice (check…read moreup last year and again this week), so I feel I'm able to give an honest review. I have only had 2 eye doctors in my life and I really have enjoyed Dr. Denton! She is very efficient and knowledgeable. It seems to me that they have the very modern technology, which is important to me. When it comes to purchasing glasses from them, I have not done that because it just wasn't in my budget last year. However, I do like the posters she had up comparing the cost of glasses to everyday items people buy (like coffee). (But I do agree their glasses are pricey, but most eye doctors glasses are) Overall, I've had good experiences and will continue to be a patient here!

UPDATE 8/18/2022.. On 8/16/2022 I was refunded the $690 for…read morethe eyeyglasses. This was only after I filed a dispute with my credit card company, filed a complaint with the BBB, wrote reviews on social media and told them if this could not be settled between us or through my credit card company I would file a claim with small claims court. They had replied to the credit card dispute with "Notification that goods were as described and received in good condition ". This was not true at all. Read my review. So know if you purchase eyeglasses at Salisbury Eyecare and Eyewear, you will be required to pay for the glasses in full when the order is placed. They have a sentence at the bottom of the paid receipt in small print that states, "Orders of frames and lenses are custom and as such cannot be returned." This applies to defective lenses due to repeated poor workmanship. If I had reviewed Salisbury Eyecare and Eyewear in May 2022, I would have given them 5 stars. That was when I went in to order new glasses during the Modo frame trunk show. I had never ordered glasses here. ordered glasses here. The staff was so friendly and helpful. I was blown away by the assistance I received with choosing new frames. It was absolutely the best experience I have ever had choosing frames in my 60 years of wearing glasses! So, why the 1 star review in August? If you don't want to read this entire review, here is the takeaway....The owner of Salisbury Eyecare and Eyewear, Dr. Melanie Denton, and her office manager, Kristin, are more concerned with getting refunded from the lab for lenses that they have returned to the lab multiple times due to poor workmanship than with refunding the $690 that I paid upfront in good faith that I would receive glasses free of defects within a reasonable amount of time. As of August 6, I do not have the glasses I paid for on May 19. Now, to the more detailed review.... It seems that friendly customer service was only good until I paid $690 upfront on the day I ordered the glasses. I will not go into the long version of what has occurred between picking up my new glasses on June 2 until August 4. I will be as brief as possible while letting others know what to avoid. At the time of this review, I still do not have my glasses. They have been in my possession a total of 6 days since June 2. The remainder of the time the glasses have either been at the lab, on the way to or from the lab or at Salisbury Eyecare and Eyewear. The glasses have been sent back to the lab 4 times now. All issues with the lens being cut incorrectly so there were gaps between both lenses and the frame and failure to polish the edges of the lenses as I requested. I have made 5 trips trips from Kannapolis to Salisbury between June 2 and August 3 to pick up the glasses. Each time, when I looked at the glasses there was a glaring issue with the lenses. Don't you have to ask...why someone in the lab or in their office didn't see these things before having me make the drive to pick them up? Up until my final trip there on August 3, I have remained patient and understanding that this was a lab issue not the fault of Salisbury Eyecare and Eyewear. When I saw the lenses once again cut incorrectly with gaps between the frame, I asked for a full refund of $690. There was nobody in the office that could issue refunds. Hannah kindly said she would have Samantha call me the next day. The following day around 6:20 pm, Kristin left a voice message. I immediately returned her call. Kristin proceeded to tell me she had called the lab and they asked that the glasses be sent back for evaluation. She told me if the lab does not refund Salisbury Eyecare and Eyewear for the cost of the lenses they will lose money because "eyeglasses and lenses are custom made". And, if the lab makes this "right" with their office then they will decide what they can do for me. She said their policy is to not give full refunds as stated on the paperwork I received. I argued that the no refund policy must be for situations where a person changes their mind about the frame, etc. not when there have been repeated poor workmanship issues. She stuck to the no refund under any circumstances even though none of these issues have been my fault. So, this brings me to the no refund policy that is on the paperwork. I was NEVER verbally told about this policy. And, the no refund policy was NEVER pointed out to me on my paperwork. I went back to my file to look for where was this policy stated. I found it in very small letters on my receipt that I received AFTER I paid $690 up front. The conversation with Kristin has left me to conclude if they get reimbursed by the lab for the lenses, I may get a partial refund. If they do not get reimbursed by the lab, I will get no refund. In any case, I will not get a full refund. I have taken immediate action in an attempt to get the $690 refunded.

I have been going to Dr. Timothy Hennie Optometrist since I can remember and he's very thorough…read more His best eye doctor I have ever seen no pun intended lol when I go, I always get my contacts. Perfect my glasses. I can see out of them perfect and I have bad vision and his prices are not outrageous. He will see that you get the correct glasses prescription or contacts prescription and I promise you will be very happy. I pray everyone has a blessed day and go check out Optometrist Timothy Hennie in Salisbury North Carolina 1910 Jake Alexander Blvd. W.. Sincerely, Tristan Bradshaw

We have been with Dr. Hennie for years. However, although he is an excellent eye doctor he lacks…read morebusiness ethics. 2 years ago he charged my son $50.00 for a consultation for contacts and did not disclose he was charging him for it. My son would have chosen glasses had he been forthcoming and honest. After a not too pretty verbal confrontation he finally refunded the $50.00. Well my daughter went in last week. She is a college student and she said no I don't need your consultation because I already had one at my previous doctor. He said okay and then charged her $25.00 anyway for the free contacts he receives to give to his clients. He said he was charging her because she put the contacts on that he gave her. He apologized because he said yes he should have disclosed it to her that it was a $25.00 charge but refused to refund her $25.00. I told him it is sad that we have 7 family members who come to see him and he has to nickel and dime a college student. Needless to say we will take our 7 insurance payments of over $300.00 each to an eye doctor who is honest and upfront. There is no reason in the world Dr. Hennie has to try to charge $25.00 for the free contacts the companies give him for his clients to try on. He also randomly charges people different prices for them. He goes well I usually charge $75.00. I told him but you are missing the point. I am a business owner as well. If a client refuses a service I don't just charge them anyway. If someone declines a service you don't slip in another charge for a service they did not agree to. Then, I said we will order contacts online then. He tells me it is illegal for us to order contacts online without his approval. It is very legal Dr. Hennie we have been ordering online for years without your permission. Shame on you Dr. Hennie.

All Staff Nice and Friendly…read more Dr Melissa Heisler O.D took time to explain and she is awesome!

This has been the chosen spot for my son's glasses, I will say for at least the last 8 years (is it…read morepossible it could be 10???). My son likes a specific type of look and frame and Oscar Oglethorpe is always able to accommodate. I remember the days when all frames were $150 (that's how long we've been customers). Just like everything else, there has been an increase in prices, but the customer service, quality, and materials have never been lacking (at least not for us). If you are one who prefers glasses and want to wear spectacles that are a conversation piece or you just simply want to stand out--Pop in to Oscar Oglethorpe--in there, you are sure to find something to fit the bill.

Had a great experience when I went to Invision Family Eyecare. A great staff who were so…read moreaccommodating and answered all my questions. I had several tests done. Not all were covered by my insurance but they were upfront and told me the charge before performing. I also got assistance in picking out my frames - thank goodness because I would have never been able to find the pair I purchased. I will continue to go to Invision Family Eyecare and I recommend you give them a try

Submitted a appointment request form on the website never heard anything back from them…read more Disappointing that the customer service is that poor in the area of just setting up an appointment.

Mark Brittain is the best Eye Doctor in Salisbury! I had to go by there today for an Eye…read moreappointment. His office was great at squeezing me in under short notice today, before I was going to be out for surgery. He has the best Doctor ~to~Patient skills! So personable and friendly, Smart too!! Our family has been coming to him for years. He is also wonderful about putting my sons contacts in for him , when I've needed him to...haha...due to me being out of town...He's probably literally laughs about that one , when he gets the call every so often. (My son is 18) haha.....But I do appreciate it! Since for 4 years my sons stills needs his mother to do it..or Doc..But truly if you need a Wonderful Eye Doctor head over and see Dr. Mark Brittain in Salisbury.

Not a great experience for me. It was a bit like herding cattle. According to the website they have…read moremany drs. But not in one location. I went to the Rock Hill location. Only two drs. available. I waited an hour beyond my appointment time to be seen. In the meantime the tech, Sasha, who was awesome, did the preliminaries. I was impressed with the equipment even though there is an extra charge to use two of the machines. Which I agreed to. Which brings me to when I first called to make my appointment. I called to see if they had the latest digital technology. Red flag number 1 " we have machines" . Ok . I worded my question several different ways to which the response was " we have machines". Perhaps staff needs educating. I hang up. Do some more research online and can book an appointment immediately. Upon arrival I found the staff welcoming. When I got in to see the dr. I found her competent, no complaints there although they had to be overwhelmed with the steady stream of people with no end in sight. When do they go to lunch? I also saw no hand washing stations anywhere. I found myself wondering if they wash their hands. If you leave people sitting too long we have time to wonder things. After my exam, it was sit and wait some more. I got in trouble for sitting in a particular chair because they left a patient,'s paperwork laying around on the table.perhaps put your paperwork away. Which led to more wondering, will they leave mine lying around? Finally, I'm seen by the person I got in trouble with for sitting in the wrong chair. Why am I here? " to get contact lenses". Did you have an exam? "Yes" at that time it dawned on me I don't even know my drs. name. "It will be on your paperwork, " she replied."that will be $160 and your contacts will be here in two weeks". Wait! I have questions! To make a long, two,hour ordeal short, I got a trial pair of contacts after I asked for them. They didn't even try to sell me eyeglasses. At that point I just wanted out of there anyway. The place is very overwhelming. I can see if you have a lot of kids going there because they have good deals on eyeglasses. Will I go back? Probably not, although I do,have to go back to get my contacts. Stayed tuned.......

Hate this place, the "doctors" are on screen and not at all present. The people will give you the…read morerun around when you have an issue and will not stand behind their work. Don't come here if you appreciate your eyes and want to see the world without headaches and blurred vision. Horrible place wouldn't trust them to give glasses to my dog. And don't try and pay me off by offering a ton of discounts or anything asking me to call or email I'm done with this horrible place.