Bottom line: We found Dove Medical Supply just when we needed them, my father got to pick out a…read morecane that fit his needs with a nice associate at the store. Seemed a bit understaffed with one person but that staff member was so helpful and friendly. Apparently not working with insurance reimbursements at this time however, but appeared to be stocked with lots of patient/home care needs to purchase. The Deets: Out for a weekend lunch, we were discussing how it would be good for us to start investigating getting a cane to assist my father's mobility. By chance at the restaurant, there was someone with a cane there that actually informed us that they got the cane next door to the restaurant we were at...what are the chances? So we went next door after our meal and discovered Dove Medical Supply, a retail health/medical needs store. They were a good sized store with lots of things for patient/home care assistance with hospital beds, trach supplies, urology supplies, ostomy supplies, seat and patient lift, orthopedic needs, patient care needs and other things including patient mobility supply such as medical scooters, walkers, and canes. They had a great number of different cane styles along the wall and an associate came over to help answer questions and guide us to our cane of choice. The associate was very positive, upbeat, and helpful. But she had her hands full multiple customers coming in at once. This timing lead to a good line at checkout and again this solo associate rang up each one. I'd say she needs some help there, at least one person handling the floor while another at the checkout would greatly help. Again though, this lone associate was extremely nice through every transaction. I will note that they do not work with insurance currently so there is no insurance reimbursement available at this time, a bit disappointing. My father really likes his cane and thinks the choice was the best one for him. Dove Medical Supply appeared just when needed and helped us out!

I work for a company that handles hospital discharges and DME for Workers Comp patients. Dove…read moreMedical has always come through for us with rush hospital discharges. They have never failed us and they have amazing customer service. Thank you Dove. You are the best!!!!! Terry Cruthis/Wright Medical Services

Waiting 16 months for Medicare and insurance for a wheelchair was exasperating. We went to Penrod…read moreand bought a chair to make due and received excellant help. They found an inexpensive model for us and my wife likes it better that the $16000 chair Medicare sold us for more copay than the other cost. They also have done great work for me through the VA, building a ramp and repairing my scooter.

Well, What I had heard about your business must be true! I, being a 77 year old Senior, came into…read moreyour store this week looking for a Rollator for myself. I still am walking pretty good but due to surgerys and other illness, I have gotten very weak. My Dr. suggested that I go ahead and buy a rollator and use it when I take my excercise walks. I had studied many different ones and liked the new style Drive Rollator and had found out that Penrod sold them. I go into the store and Finally some one comes out of back office and ask if they could help me. I explained what I was looking for and lady showed me the style they stocked which was very expensive and she said Medicare would not pay any of cost even though my Dr. had written a script for it. I told her I really did want this new style but needed to add Foot Pedals on it, so eventaully, when needed, I could use it as a wheel chair. She said they didnt have but went to look up and give me prices, etc. By this time, I need to use the restroom and asked where their restroom was and I was told they didnt have one and I could go next door and use the Ace Hardware! What a Joke. I picked up my bag, and toldthe lady I had to go and I WOULD NOT BE BACK. They lost a 400 sale today as I was ready to have them order the one that I wanted. I will go to Kannapolis/Concord and get it. These people deal with Senior Citizens all the time and should know that as we get older, sometimes, we need to use the restroom. Also lady that apparently was owner was in office and never looked up or smiled or said anything to me while I was asking the other person questions. Very poor salesmanship. I was an ouside sales rep. in the furniture and gift industry for almost 30 years, and if I treated a customer like I was treated today, I would have been fired! I had heard from other sources that these were not nice people and acted like they were doing you a favor to wait on you. Maybe someone else will have better luck!!! M Frye

Located on Battleground behind Wingstop. They have a vast array of medical supplies. We rented a…read moreramp here a while back, and today they helped me find what I was looking for. Very friendly service.

They will listen to your concerns about your problems. The information that was given will help my…read moreson a lot. Thank You Mary J.

Met with Ezequiel in obtaining a new CPAP Machine. Very friendly and knowledgable about their…read moreproducts and explained everything to me in detail. Great experience!

Stay away from this company. They are inefficient, rude, and unreliable. My experience with them…read morewas extremely disappointing, and I would not recommend their services to anyone.

Forsyth Medical supply is a staple in the Winston Salem community. We utilized them for a rental…read moreknee scooter for my daughter after a foot fracture and they were great.The rental agreement was simple, cost was reasonable and the place was busy! The people who work there are always helpful and understand you never want to need a medical supply, but If you do, they will walk you through it.

We paid for a $1,761.00 custom lift chair for my 102 year old mother on May 8. It was supposed to…read morebe delivered in one month. It is almost two months later and now we are being told that the computers of the manufacturer have been hacked by some kind of ransom ware. That sounds fishy. We are not impressed nor pleased.

I need a shower chair my name is Timmy Oxendine can you help me please i stay in Rowland r you open…read moretomorrow is Saturday is you going to be open call me at 9102586370

We have used Family Medical Supply for CPAP Machine, class, supplies and HELP. Ms. Kay and Mr. Ed…read moreare so incredibly knowledgeable. They take as long as needed to get the problem solved and never make you feel as if it was your problem. Excellent group to work with!! I encourage anyone looking for medical supplies or Cpap to go to Family Medical Supply. You won't regret it!

great service a 10 for all work done highly recommend for any work or purchases thank you for all…read moreyou do

Craig was very helpful in coordinating a short term rental of a power lift chair/recliner that we…read moreneeded because of my husbands bad back.

Erratic open times. Owner did not return a deposit that is due. Unhelpful staff. Stay away from…read morethis business.

Each time that I have visited the I had a great experience with the owner. He has been very helpful…read morein finding the products that I needed as well as with r repairs to some of my medical equipment.