The exam was fine and the selection of frames was good, but the "We're open til 5 but you can't…read morepick up glasses after 4:30" thing suggests that they either don't know or don't care that a lot of people in Mooresville commute home from uptown Charlotte, and 4:30 is not realistic most days. If I'm going to spend a grand on glasses, I'm going to spend it somewhere a little more customer focused going forward.

Have been using Dr Monson's practice since I arrived in the Carolinas in 2018. The staff is very…read moreattentive and efficient. Dr Monson is extremely thorough and takes the time to explain to you what is going on with your eyes. I feel very comfprtable with all of the exams and truly trust his judgment. I highly recommend Vision Center of Lake Norman.

I have only had the best experience at Lake Norman Eye Care! Dr.Harris and her staff are…read moreprofessional and prompt! They helped when my husband was having an issue with his eye and they got him in quickly and figured out the problem! I would highly recommend them!

don't usually take the time to write reviews, but lately I feel like I've had a lot of poor…read morecustomer service with everyone wanting to give you less and expecting you to pay more. I have to say LNEC was a surprise breath of fresh air. I was having an issue with my eye and called another office and they couldn't get me in until next week but Dr. Harris got me in the same day. I didn't have to wait. She knew what it was right away but still listened. She got me what I needed and my eye was actually a lot better that evening. She even gave me some samples. I will definitely go back when my routine eye exam comes around.

This place is booked! My dog ate my glasses and I was told that I would have to wait approximately…read more6 to 8 weeks to get in and get seen. But then, thankfully, I was told that I could be put on a waiting list! I was seen the following week. The Staff are extremely friendly and helpful, and the doctor is very thorough during his examinations to make sure that you get the exact prescription you need. This is only my second pair of glasses so I was struggling to find frames that I liked, but Amy was there to guide me through the process. God bless Amy because I would've walked out with a pair of clown glasses for sure. Highly recommend!

This place stands out among other eye Dr's offices. I went in yesterday to set an appointment and…read morewas greeted right away with a very friendly employee named Kelly. She quickly found an appointment that works for my schedule that is not a month out like other places. I have gone here for several years and every time I go in, I'm seen right away and get a very thorough exam, but I get in and out very fast. I also looked around at glasses for a little while, and they had a great selection, and I was shocked at how reasonable they were. That is refreshing in today's pricing gouges that are seen everywhere else. Please give Dr Sugarman office a chance; you will not be disappointed!

The lady's were very knowledgeable and helpful and so patient The selection was awesome and I did…read morereceive a great eye exam

there's a rotation of sorts for the doctoring part so the person doing the exam changes but it's…read morestill a good place to get your eyes checked for the most part. eyes are an odd bit of medicine, vitally important to take care of and no expense is too great if something needs fixed... but, no offense intended, until something bad starts to happen any qualified (licensed and accredited) doctor should be able to do the "better like this? or better like this?" part. that being said Dr LeBlanc did a great job with that part, I felt he took the necessary time to understand my condition and my needs: just enough chit chat to get a loose history, quick check of the records and my current prescription and the condition of my glasses and then fire up the machine and see if anything has changed... one of the last flippem things was different but possibly due to a bit of dry eye; make a note and have a look next year unless something happens before. no scan-o-matic this time so we did the dilation and a little poking around (figuratively) and it all looks good enough to send me on my merry way

We love Costco and shop there frequently. We have to shop with a list because if we shop freestyle,…read morewe intend to buy 2 items and end up buying 26. The prices are good (Google Costco's pricing tactics and you can get some really good deals) and the staff are always friendly and helpful. Finding a parking spot during busy hours can be difficult so we try to shop in off-hours when there are no lines and plenty of parking spots. Also, you can't beat the prices on the food at the snack bar - my wife and I can each get a hot dog and drink for a total of less than $5.

The costco experience in general can be hit or miss depending on the checkout lines and the time…read moreyou go. Luckily, I have the membership that allows me to go before the general public is allowed to enter. Today's visit went well. I was able to get gas and was able to run into the store for two items for family. I have to say, the snack bar always forces me to turn my head. Generally, a slice of pizza, a sundae or a hotdogs is always calling me

This location is the BEST Target optical I've ever been to! The manager, Haley, went above and…read morebeyond to make sure I was happy. Picking out glasses usually gives me a lot of anxiety, but Tyler picked so many pairs for me and found ones that fit my face perfectly. I felt so comfortable and I'm wearing my new pair as I type this. I don't think I've ever had a better pair of glasses. I used to order mine online, but I'll never be doing that again after getting a pair here! Ashleigh and Lynn were also incredibly helpful. I didn't feel like a stranger here! I also got my eye exam here and can happily say my script is flawless. I don't leave many reviews, so I genuinely mean all of this! Worth driving 40 minutes here.

If I could give zero stars I would! This "business" lost my appointment after I made it one year in…read moreadvance, and confirmed online. Office is very small, very unprofessional. No one will answer the phone either, I had to physically go to the store only to find out they lost my appointment. There are MUCH better eye services locations in Mooresville, I will be going there!

The best frames, sunglasses, and service in the Charlotte area! Skip all the other places and go…read morehere first to save yourself time. The service goes above and beyond to help and always professional and honest. Ive shopped everywhere and although this is close to my home, I have not found better.

I've been going to Tradewinds for years and wouldn't switch it up for anything! I drive all the way…read morefrom Charlotte to see the best team! They have a great selection of glasses and Dr. Hatfield is knowledgeable and explains every detail as she goes through your exam. Highly recommend!

They got my prescription for glasses and contacts right the first go round. Given my last…read moreexperience with another doctor this was a major improvement in competency and accuracy of exam. Customer service has been great. Juan has been more then helpful and shown 12/10 customer service. Of note: Out of two pairs of glasses I ordered I did have one wrong RX in one of the glasses but it was handled professionally and promptly. Stuff happened. All good.

Booked appointment for my annual eye exam. The results stated that I needed glasses for the first…read moretime and that I was near sited. I was attempting to get my insurance information to Samuel, the guy who was helping me, but as I was on the phone with the insurance company, he said that they would have to have the med card emailed to me, which can take up to 3 business days. He then said I need to be set up with a pair of glasses. I asked how much would it be, and he said it would vary, but I would pay the same with my insurance as I would with the in-store discounts. I proceeded to go through the process and Samuel said I was getting the "BOGO deal", and the eye exam would be free with a purchase. He then rung me up for $750 for two pairs of eye glasses. I thought this was normal and paid, but then I called my insurance company. My rep said I was 100% covered for the eye exam and eye glasses or contacts. She also stated that they in fact DO NOT need the physical insurance card and that they just need the policy number, which she gave to them on the spot. My insurance rep said that they are supposed to be helping you are not supposed to tell you false information and that they will be removing Stanton Optical from there network. As soon as I got off the phone with them, Samuel immediately turned around and clocked out, went home while I was trying to get my money refunded!! The other rep had to take over and told me I would have to come back, because the woman who did refunds was not there. I said absolutely not I am going to wait here until you process the refund. I was able to get my eye exam covered, refunded my money, and told them I would take my business elsewhere. I found the information Stanton Optical and Samuel to be very misleading. Watch out for scams and always have your insurance ready to go. They will NOT help you save, only attempt to fork money out of you. Going to Walmart instead.

Terrible, Terrible communication. And rude customer service. Even office manager aweful to speak…read morewith when I got upset with paying for a service I really didn't even get with contact lenses. Impatient and rush you through trying to learn how to wear them. And then do not make sure you are aware you have 90 days to get them correct. It's on the customer to make sure they know exactly how the process works, even when you've gone through something dramatic like tearing your retina. Just a bad experience overall with the office staff in general.

3.5 stars based on 2 separate visits- I'm rounding down based on the most recent experience…read more I like how you can make an appointment via text so you don't have to call and be on hold, or wait to speak to someone. That's my favorite part. I had been here once before, last year, and became a repeat customer for this visit based on the efficiency and the friendliness of the staff and doctor. Here are my notes from todays visit. I had a 930am Friday appt and even though I got there early, I still had to unfortunately wait to be seen 25 min. I know that's unfortunately what to expect these days from doctors- I just appreciate communication as to if I'll be needing to wait longer. Common courtesy. I love the eye doctor, Dr Hoyle. Fabulous. Personable. Knowledgeable. 5 stars for her. Other than the overall excessive waiting, it was fine generally speaking. What to expect - You sign your waivers at the front desk with the expo marker and they scan it into your files- you wait to be called. You're walked through the initial eye check process like the glaucoma check, questions, initial eye screening, etc...then from there you're handed off to the doctor, with a wait of course in the room- then to the payment counter with clear explanations to any questions you have. A bit overpriced for their services - like $60 for a contact "fitting" for me that took 30 seconds to do- it was to see if my old prescription was still satisfactory or I wanted to try a stronger one. The technician or doctor didn't even check that the contacts looked proper on my eyes this time actually now that I'm reviewing my visit. that's definitively overpriced now.... Speaking of pricing, I had to ask for the free solution sample both times I came here-I was never offered any free samples which is sure a small thing/ but to someone like me paying $99 for a checkup, just the offer goes a long way. I didn't like how they can't provide a physical copy of your retinal scan image- they will gladly email it, which is fine, but aren't able to print it and you pay them $39 for this 1 second picture. Quite overpriced I believe, and it's not something they ask if you want or say you need or don't need- it's just assumed you'll get it even if not a high risk individual. The efficiency- That's what I appreciated from the first time I came which is why I returned- but after having to wait so long overall [before appt & then after seeing the doctor to try on the contacts prescribed this time, and no clear reasoning as to why all this waiting ]-- I did an entire yoga stretch routine in my exam room as I waited to be brought contacts to try on- I think I will consider another local optometrist since there are plenty in the area.