Bottom line: We found Dove Medical Supply just when we needed them, my father got to pick out a…read morecane that fit his needs with a nice associate at the store. Seemed a bit understaffed with one person but that staff member was so helpful and friendly. Apparently not working with insurance reimbursements at this time however, but appeared to be stocked with lots of patient/home care needs to purchase. The Deets: Out for a weekend lunch, we were discussing how it would be good for us to start investigating getting a cane to assist my father's mobility. By chance at the restaurant, there was someone with a cane there that actually informed us that they got the cane next door to the restaurant we were at...what are the chances? So we went next door after our meal and discovered Dove Medical Supply, a retail health/medical needs store. They were a good sized store with lots of things for patient/home care assistance with hospital beds, trach supplies, urology supplies, ostomy supplies, seat and patient lift, orthopedic needs, patient care needs and other things including patient mobility supply such as medical scooters, walkers, and canes. They had a great number of different cane styles along the wall and an associate came over to help answer questions and guide us to our cane of choice. The associate was very positive, upbeat, and helpful. But she had her hands full multiple customers coming in at once. This timing lead to a good line at checkout and again this solo associate rang up each one. I'd say she needs some help there, at least one person handling the floor while another at the checkout would greatly help. Again though, this lone associate was extremely nice through every transaction. I will note that they do not work with insurance currently so there is no insurance reimbursement available at this time, a bit disappointing. My father really likes his cane and thinks the choice was the best one for him. Dove Medical Supply appeared just when needed and helped us out!

I work for a company that handles hospital discharges and DME for Workers Comp patients. Dove…read moreMedical has always come through for us with rush hospital discharges. They have never failed us and they have amazing customer service. Thank you Dove. You are the best!!!!! Terry Cruthis/Wright Medical Services

Erratic open times. Owner did not return a deposit that is due. Unhelpful staff. Stay away from…read morethis business.

Each time that I have visited the I had a great experience with the owner. He has been very helpful…read morein finding the products that I needed as well as with r repairs to some of my medical equipment.

Family owned business that has been around for years. Owners and staff are friendly and treat…read moreeveryone like family. They know all their customers and you are not just a number like the big chain pharmacies. They accept most insurances, and the prices are competitive.. I love supporting businesses of our fellow community members. They have almost all medical and pharmaceutical needs In the store for your selection. It's located in a strip mall with plenty of free spaces in the private parking lot support local!

I love love love this pharmacy!! Gunner and staff are amazing and always go above and beyond to…read morehelp find discounts for medications that are insanely expensive or hard to get because of supply issues. They actually delivered to my house because it was to snowy to get my car out and I had two very small kids at the time.

I need a shower chair my name is Timmy Oxendine can you help me please i stay in Rowland r you open…read moretomorrow is Saturday is you going to be open call me at 9102586370

We have used Family Medical Supply for CPAP Machine, class, supplies and HELP. Ms. Kay and Mr. Ed…read moreare so incredibly knowledgeable. They take as long as needed to get the problem solved and never make you feel as if it was your problem. Excellent group to work with!! I encourage anyone looking for medical supplies or Cpap to go to Family Medical Supply. You won't regret it!

Located on Battleground behind Wingstop. They have a vast array of medical supplies. We rented a…read moreramp here a while back, and today they helped me find what I was looking for. Very friendly service.

They will listen to your concerns about your problems. The information that was given will help my…read moreson a lot. Thank You Mary J.

2020 Oct 16, 09:57; SleepMed was bought out by Adapt Health. Our experience with ordering supplies…read morehas been horrific. Taking up to 3 months to deliver and in some cases losing the order and having to go through ordering again. Phone response is one of the worst experiences. Call routing was a perpetual cycle of endless circles of agents telling us we had the wrong department and they would transfer us to another wrong department. The Winston-Salem location has moved and is not accessible by phone. This new location is also less accessible by car as well.

Adapt Health do not do business with them. They are criminals. I signed up for a cpap machine and…read moresigned a contract for 15 dollars a month the first 2 months were fine now the the 3 rd month it went to $78.86. After being on the phone for hours. They can't help me.

Staff is friendly and courteous! Pricing is great, purchase or rental. Excellent choice for all of…read moreyour mobility needs! Grade A+

From the owner: Our mission is to help improve our customer's quality of life and independence by ensuring they…read morehave access to the most advanced mobility and accessibility solutions available. Always first-class customer service! Visit one of our locations.