Dove Medical was where my husband went to get a lift chair. His back has been broken twice and has…read morehad both knees replace. Dove supply in the Greensboro store was very helpful and they helped us fine what we thought would be the best chair for my husband. The delivery was a little slow but that wasn't the problem. The problem was the chair started to make some kind of noise. My husband called the Greensboro store back told them what the chair was doing. They said they would send someone out to take a look at it. It happened to be a part they didn't have in stock, so that had to be delivered, which was fine. They came back about 3 weeks later and installed the part. probably about a month latter the noise came back. We called the store again. And in about 2 days latter they informed us they was NOT GOING TOFIX THE PROBLEM (because they had already fixed it once.) My husband and I are both in our seventy. We paid almost $3,000.00 for that chair and it was hard for us to lose that on a chair they want fix. Please don't go to Dove Medical. I think they try to avoid warranty on the elderly. My husband chair is still under warranty. Jo Shelton Reidsville,NC

Bottom line: We found Dove Medical Supply just when we needed them, my father got to pick out a…read morecane that fit his needs with a nice associate at the store. Seemed a bit understaffed with one person but that staff member was so helpful and friendly. Apparently not working with insurance reimbursements at this time however, but appeared to be stocked with lots of patient/home care needs to purchase. The Deets: Out for a weekend lunch, we were discussing how it would be good for us to start investigating getting a cane to assist my father's mobility. By chance at the restaurant, there was someone with a cane there that actually informed us that they got the cane next door to the restaurant we were at...what are the chances? So we went next door after our meal and discovered Dove Medical Supply, a retail health/medical needs store. They were a good sized store with lots of things for patient/home care assistance with hospital beds, trach supplies, urology supplies, ostomy supplies, seat and patient lift, orthopedic needs, patient care needs and other things including patient mobility supply such as medical scooters, walkers, and canes. They had a great number of different cane styles along the wall and an associate came over to help answer questions and guide us to our cane of choice. The associate was very positive, upbeat, and helpful. But she had her hands full multiple customers coming in at once. This timing lead to a good line at checkout and again this solo associate rang up each one. I'd say she needs some help there, at least one person handling the floor while another at the checkout would greatly help. Again though, this lone associate was extremely nice through every transaction. I will note that they do not work with insurance currently so there is no insurance reimbursement available at this time, a bit disappointing. My father really likes his cane and thinks the choice was the best one for him. Dove Medical Supply appeared just when needed and helped us out!

Forsyth Medical supply is a staple in the Winston Salem community. We utilized them for a rental…read moreknee scooter for my daughter after a foot fracture and they were great.The rental agreement was simple, cost was reasonable and the place was busy! The people who work there are always helpful and understand you never want to need a medical supply, but If you do, they will walk you through it.

We paid for a $1,761.00 custom lift chair for my 102 year old mother on May 8. It was supposed to…read morebe delivered in one month. It is almost two months later and now we are being told that the computers of the manufacturer have been hacked by some kind of ransom ware. That sounds fishy. We are not impressed nor pleased.

Erratic open times. Owner did not return a deposit that is due. Unhelpful staff. Stay away from…read morethis business.

Each time that I have visited the I had a great experience with the owner. He has been very helpful…read morein finding the products that I needed as well as with r repairs to some of my medical equipment.

I need a shower chair my name is Timmy Oxendine can you help me please i stay in Rowland r you open…read moretomorrow is Saturday is you going to be open call me at 9102586370

We have used Family Medical Supply for CPAP Machine, class, supplies and HELP. Ms. Kay and Mr. Ed…read moreare so incredibly knowledgeable. They take as long as needed to get the problem solved and never make you feel as if it was your problem. Excellent group to work with!! I encourage anyone looking for medical supplies or Cpap to go to Family Medical Supply. You won't regret it!

I was in need of a Covid-19 test and while I had to pay, it was well worth it to have the results…read morethe same day to protect my loved ones. Dr. Ahunna Freeman was an angel, and I was blessed to have ended up at her pharmacy. Her compassionate care meant and one on one time was unlike anything pharmacy experience I have ever had in the U.S. Additionally, I appreciated her recommending a pulse-ox measuring device to monitor my oxygen levels. If you need a pharmacy, check this one out. You will not be disappointed.

Best personalized healthcare from a very professional staff. Pharmacy gives more one on one care…read morethen some larger ones. They also deliver!!!!!

Located on Battleground behind Wingstop. They have a vast array of medical supplies. We rented a…read moreramp here a while back, and today they helped me find what I was looking for. Very friendly service.

They will listen to your concerns about your problems. The information that was given will help my…read moreson a lot. Thank You Mary J.

As a new, full-time caregiver for elderly parents, I've come to appreciate the helpful and friendly…read morestaff at Medical Supply Superstore. In December, they helped us choose and secure a home hospital bed for my Mom, which they delivered and installed on a tight schedule between our medical appointments and clinic visits. In June, when Mom needed a better sleep surface, their insurance expert Kellie spent ten minutes walking me through the complex Medicare rules about what kind of mattress or pad Mom could qualify for. In the end, she recommended that we purchase a highly rated and economical pad via Amazon, because Mom didn't qualify for insurance coverage on the items sold at the Superstore. Kellie saved a ton of time for me (and my Mom's doctors) that we would have spent trying (and failing) to get a mattress approved through Medicare. She also saved us time and money by pointing us to a good pad at Amazon (that the Superstore didn't sell). Afterward, one of Kellie's colleagues talked me through the process of taking wheels off the hospital bed so it would be shorter and better for my 4'6" Mom. I'm so impressed and grateful that the Superstore folks are so helpful, even when we're not buying anything from them.

BUY ELSEWHERE. Grossly Overpriced. I should have researched seller more thoroughly. Bought Drive…read moreRollator Walker that ended up costing SIGNIFICANTLY more than I could have bought it elsewhere locally.

I've never seen such an inept company and their "supply" procedures…read moreEvery single month its something else that is a problem with your company. Ranging from "We've never sent that to you" - Except they have for over a year now? To "We dont have an order for that" even though you do and they sent it already the preceding months? Now, when you call to order the ship date is getting pushed back a few days every month. When you only send a 30 day supply - You Are endangering your consumer who DEPENDS ON YOU to provide his services. ON TIME! When the doctor orders something you Do NOT WAIT until the next month to ship it. If you are considering this company - - look elsewhere. We Are Stuck because they bought out the local companies and there is Not another in my area now. That dos Not mean we have to like it thought. Customer support is limited to a very few individuals who actually care and try to get what we need. As far as supply deliveries. Inconsistent. THEY change/send products to something you Can NOT use regularly. Then when you finally get it straight NOW you can not reorder it until their screw up date? I actually see what you get paid. I PAY for our insurance so we get statements telling us the exorbitant amount you charge them for wishy washy service. Please get your girls to look further than the last order when we are talking to them about refills. Its pretty sad that I have a list of CORRCT Item numbers and we have to check against what they are ordering for us. The Orders USED to be automatic, came properly and regularly. unless we or the doctor told you it was no longer needed. Order date was the 4th for months. Then (oops) we call and you do Not order. Even though you claimed you did. Insurance did not see an order. We did not get a delivery. SO, We call back and THEN you send it. Now we can not get back to everything on the 4th? Im out of pocket picking up Your slack? Not so much as an apology. NOT my fault you sent the wrong or NO stuff we can use. You did get paid for it. I ask to send it back so someone who needs it can get it. No, You don't do that. "Donate it locally" is my answer? I would like to say something nice here. To those girls who work With us, I thank you every so gratefully. We know you and you know we are thankful. My recommendation guys is you get a real supply specialist in there who can keep up with all the little towns you keep acquiring. Because your business doesn't seem to have kept up with your growth. Since there is no real "Manager or Supervisor" to talk to about any of this. I have put it here so that Maybe someone who can fix it will take notice. Stop endangering my family with your practices of late / No deliveries. The one your claiming you cant get now will see you get something else from me. Its not an optional thing your claiming. It is important. It can be life threatening without it... When you need 45 of something in a month - 12 - will not do! We are trying to stay OUT of the ICU thank you. Pull it together quickly please

We mostly visit this store for the pharmacy, and I've got to say the pharmacy staff is the best…read more They're always helpful and quick getting our refills prepped. And the online app lets you order your meds and it updates you when your scrips are ready for pickup. The store is always well stocked, and the rest of the staff is good to work with as well. There's also a Redbox outside for those of you still spinning your movies.

Went to get prescription after being notified 2 days before…read more Visit 1: Was told they didn't have prescription. Visit 2: Was told they had it but insurance wouldn't pay for it. Said I would pay for it out of pocket - then was told to come back in 1 hour Visit 3: Still didn't have it ready. Ask them to expedite since I'd been there 3 times today. No go. Told to come back. Visit 4: Received medicine. This place is disorganized, slow and lacking in compassion for the customer (patient). Changing to different pharmacy.