Came by a week ago. I ordered a doppio espresso (to add to my own drink) and asked for a cup of ice on the side. He asked if I wanted an Americano instead. I told him "no thanks, just the two shots and a cup of ice on the side." The worker was insanely rude over giving me a cup of ice. He clarified that this isn't a real Starbucks and he can't just give me a cup of ice because I need to purchase an actual drink for me to advertise the cup. Understandable, but there was also no need to yell at me asking for a cup of ice. Sounds like he deals with a lot of people who confuse this cafe with a real Starbucks. I then told him I didn't want the cup of ice anymore, just the doppio espresso. He then showed me the cup with the logo like I was stupid explaining the same thing and then angrily told me, "how do you want me to order this?" I told him, "I just want a double shot of espresso." I explained that I originally wanted a cup of ice to add it to my own drink. So instead of giving me a cup of ice, he took my cup and filled it with ice. Coming from someone who does work at a real Starbucks, we're not allowed to take half drank personal cups to fill with ice because it's considered unsanitary. We give away cups of ice for free all the time with the logo, so either this cafe has ridiculous rules, he didn't want to waste a cup, and/or this guy just hates his job. Customer service was terrible. I am all for supporting small businesses, but you're better off going to the real Starbucks across the street. read more

NOT OPEN AT 10am. The mall doesn't open until 11 and security was nice enough to let me in to see if the hours posted on Google are correct. They aren't. Friendly service and over priced Starbucks drinks. Pretty disappointing to not be able to get a coffee before 11 am. read more

Horrible cafe. It's not even a Starbucks but a kiosk that sells Starbucks coffee. Didn't look very clean either so I bought a Tropicana orange juice. All the orange juices looked a little brown but I thought it might be the lighting. Well it was sour too. So I brought it back to the register and asked for a tea instead. The owner-manager, Mr. Sysadmin took out his cell phone and started taking pictures of the label. Then he told me that the expiration date was far into the future; henceforth the orange juice was ok, and there would be no refunds or exchanges. I showed him my receipt (thinking I was at a Starbucks) but he pointed to a phone number and told me to call it. I asked who's number is it? He told me it was his number. So why do I have to call you when I can talk to you right now I asked? Obviously he didn't want to continue our conversation. I told him I would complain to Starbucks but he didn't care. I had to go to Taco Bell to get a drink of water because I had been 'dismissed.' Don't go here. First of all, it's not a Starbucks, and secondly it's not clean. And most importantly their mini frig isn't cold enough to keep drinks fresh. You will never get a refund but you will be humiliated. read more

I didn't know there was little coffee shop in the food court of the Aurora Mall. The barista was soft-spoken and very pleasant. I visited at 11AM and didn't wait for my coffee. They serve Starbucks coffee and they make the specialty drinks just as well as Starbucks. I like the location. It's located in the bright, open atrium and there is plenty of space to spread out and enjoy your coffee read more

Going to give a 5 today for their honesty. They said they could seat us but the kitchen was running about 45 minutes out. Left for today as I can not wait 45 minutes for breakfast. But I appreciated the atmosphere and how upfront they were. Will try again. Went to the Library and Co Bar and Kitchen for Breakfast...see review to follow. read more

The best cup in Colorado! Trust me if you are at the Town Center at Aurora you have to try My Cafe he has a wide variety of drinks that have yet to let me down. (Mango Frappe & Blueberry Iced Tea are both amazing) read more

Best Chai tea I've had. The guy who runs it is very polite and helpful. I always make sure to go by when at the mall.

Always a GREAT experience. The coffee itself is the best tasting coffee in the area, and the prices are very affordable. But most memorable is always my experience with the barrista. Knowledgable, personable, compassionate, and genuine, you wont find a better coffee dig close. read more

Might take a little longer than normal but worth the wait! The owner is super polite and helpful and the drinks are great!

Always a great cup of coffee the way I like it. Friendly, once he gets to know you, I just smile and tell him tea for the wife or french w/extra shot for me. Many repeat customers because of friendly service, very clean and you get more than expected. Time for afternoon sensation with a great cup of coffee! read more

The coffee always taste amazing and has a wide variety of choices. The owner is amazing and very easy to make conversation with so you're not just there standing awkwardly waiting for your coffe. read more

Located inside the Aurora Mall in the town center of Aurora, they have the best selection anywhere for delicious brewed coffee, soft warm snacks to go with your coffee and drinks. They have definitely other options available to you in their kiosk besides just the coffee itself. They carry all sorts of smoothie options as well. read more

When I approached the counter I very nicely asked the owner if they still had caramel brulee, which is a seasonal syrup, so I was very excited to find out that he in fact did have it! So I tried to order an Americano with the caramel brulee syrup, which is what I order every single time. The owner, with irritation in his voice, replied with "you can't get that, I make money off of you, I am a private owned company" so of course I asked further questions "but I am paying for it, I don't understand" he explained that I was basically a cash cow, and if i wanted to get that syrup I would have to pay the full price for a latte. I merely was trying to hear to pros of the argument, I was not rude, I did not yell, and I made no snide comments. After a few minutes of me trying to get answers out of him, he decided to raise his voice and explain that he did not want to refuse me service, but he's going to have to. I was perfectly willing to pay the full amount but the rudeness and childishness this owner showed did not deserve my money. I have worked in retail all my life, including a coffee shop, this is not how you treat people. The way this man handled this situation was so unprofessional, I will not be returning or recommending this place to anyone. Do yourself a favor and get coffee before you come to the mall or grad a pop instead. read more