My daughter was hearing some critters scurrying around in the ceiling of her upstairs rooms. She…read moresays it was mostly in the morning. I was trying to help her find an exterminator to help. I decided to look on Yelp, because they have helped me find contractors before. I chose Pest Medics because they responded within a hour. They also (responding through text) told me their range of pricing and could come out the next day. I'm assuming Javan is the owner of the company. Him and another worker came within their window of time. They were very cordial to us as they entered. They listened to my daughter explain the issues she was having. They walked through the house (inside and out) inspecting where the critters could be coming in and out of. They finally found one of the entry points near the roof. They explained about the one way gate like thing they put up to let (we think it was squirrels) out, but could not get back in. My daughter was impressed that there was not cruelty to the animals. She just wanted them out of her house. All in all, it took the a total of 45 minutes to complete the job. Not mentioning the price, they charged the top of the range they gave her. There was no paperwork to show what was done. Just a receipt for the job (on her phone) and a 30 day verbal guarantee for the work they had done. This is were the stars started coming off!! About a week had passed and my daughter was still hearing squirrels in the roof. She called Javan and company to come back out because the problem was still there. They made a appointment to come back two days later with a no show and no call. My daughter call them within a half hour left within that window of time they were suppose to have come out. Javan telling her he got tied up with another job and could they reschedule. He knew he was tied up before that phone call. It is to easy to text or call someone. That is so rude, to waste someone's time....looking for you to come. They did reschedule though. The same thing happened again, only this time he called her when there was only a half hour left with in his scheduled window, saying he needed to reschedule. At this point we felt he had her money, so she goes on the back burner. After a few harsh words, he followed up and showed up soon after. They reinspected her property, sealed in some additional entery points. Later, came back to get their cage and seal in the entry points in the roof. Seems like the problem is solved. I don't like giving bad reviews, but they wasted her time twice. They didn't do a bad job, just be warned if you decided to go with Pest Medics.

He accommodated me and my bedbugs are gone. He was sensitive to my needs. He also educated me on…read morehow to prevent future bedbugs.

I've been using their service for over a year and will be a client for as long as they are around…read more They are punctual, courteous and very respectful of our home. They always are mindful about any pets and give great instructions on how to handle them (even though we always have our dog in doggy daycare for pest control application days, just to be safe!) Overall Very responsive and had great communication throughout the whole process. I really appreciate all the options of application frequency with different costs and we get to chose what works best for us. We were really happy with the cost and value we get from it. As far as results, also can't say enough nice things. The little bugs that were bothering us are nowhere to be seen.

I have used City & Suburbs twice now over the last few years and cannot recommend them enough. Matt…read morerecently serviced my home and was thorough, knowledgeable, and so considerate of my situation. He was prompt in getting back to me and accommodating with my work schedule. His prices are more than reasonable given the invaluable service he performs. Top tier service!

I feel bad leaving 1 star because it is a family owned small business, but trying to get a tech to…read morecome out has been a nightmare. I have followed up multiple times, had a tech scheduled to come out and no showed, and I wound up missing a birthday dinner waiting around for a tech that wasn't coming. There was no communication that no tech would be coming nor did anyone reach out to reschedule. When I asked about it, I received an "I'm so sorry, I thought so & so reached out..." but that's it. I have asked multiple times to reschedule and I am told they will follow up but no one ever follows up.

great company , been using for years now. sometimes same day appointments depending on how busy…read morethey are. always professional and knowledgeable of the situation. i mostly use for preventative maintenance when's the seasons change.

Responding to call for service within a day, set appointment, and was on time. Explained the…read moreprocess, charges were reasonable. Great joy. No problem with insects since

wonderful service, they got rid of my racoon problems. A Little Pricey but well worth the price…read more Timely and efficient service. Very reliable.

Twice he never showed up and then never returned my calls. Total waste of my time. I would stay…read moreaway from him if I was you

We had a funny smell coming from our attic and had contacted another company who said they'd charge…read moreus $300 just to come out, regardless if they found anything. Allen's pest came out for a free consultation and gave great advice, definitely recommend! If we ever have another pest problem in the future, I will definitely call him again.

The customer service, professionalism, quality and range of services are ideal and the subscription…read morepackage is incomparable. Only had one treatment so far, if anything changes I'll update my review. So far, so great!

Zak has been such a help to my husband and I. Contacted him for cockroach and mice services. He's…read morealways professional and takes the time to educate and consult with us which is so nice. When there was a glitch with Yelp messaging and we didn't hear back from him for a while he later messaged us after figuring out there was a bug and comped us with more service. Would 100% recommend Zak and this company. Will definitely reach out again in the future!

Used this service over past several years. They did a great job getting rid of crickets. The…read moreservice was provided with professionalism, curtesy and enthusiasm. They are knowledgeable and answered my many questions with patience. They made suggestions to assist me in maintenance. I highly recommend this company!

Returning from vacation I found I had a flea infestation on my cat and throughout my house. Grove…read morePest Control promptly scheduled an appointment to treat my house. Before the appointment Ed explained to me the process, answered all my questions and arrived promptly. While at my house, he went over exactly what I could expect and made me feel comfortable about what was going to occur. Ed explained that he would come back to treat my house again in a week. When I called the Grove Pest Control office, Kelly was very helpful answering all my questions. I would highly recommend Grove Pest Control and would certainly call them again if I had a pest problem.

So, I had a wasps nest on my porch. It was so scary, that I had to be strategic with stepping on…read morethe porch to go in the house and equally cautious leaving the house. Square One Pest Solutions responded immediately and were very pleasant and professional. After sending photos of the Waspicious Grand Hotel, I was given an estimate that was fair. The final cost was reasonable AND affordable. The day of the service, I received a courtesy text and they were on time. The service was a blessing, outstanding and I am very pleased. They are a Teaching Team so get ready to learn. There's something unique and very special about Square One Pest Solutions. To find out, hire them for your pest control needs. I know for a fact I will be using their services again.

They are prompt, fast, professional. They explain everything, from the pesticides to the billing…read more Definitely recommended.