Absolutely recommend Robert! Reliable, professional, and knowledgeable. My pool has never looked…read morebetter, always crystal clear. Communication is great, shows up on time, and actually cares about doing the job right. It's such a relief to have someone I can trust to maintain my pool consistently. If you're looking for a dependable pool service, this is your guy.

Robert is a pro who definitely knows his sh*te, and he's just a great guy. Flexible, communicative,…read moreresponsive, super friendly and chill ... great customer service in the kindest, most personable way. Our pool needed A LOT of help, and he quickly restored it to its beautiful blue glory. I'm grateful for his expertise, and I look forward to him expertly maintaining our pool for years to come. Right off the bat, he recommended a way to resolve a leak without overselling or upselling. Just solid advice. If you're looking for superior pool service, Robert is your man. Highly recommend.

The lady with short hair that is usually working, is usually very rude and cold, I could let one…read moretime slide, but it's every time, makes me feel like I'm bothering her, she should try smiling sometime, the store can sell a lot more, I was gonna buy a whole bunch of things, but I left , I think her name might be Andrea? I just googled very rude woman that works at Lesley's and she came up numerous times. Sunday, April 26 around 10:30. Costa Mesa location used to work in the Huntington Beach location.

I went in to have my water tested and to purchase the Zodiac Scrubbing Brushes;…read more Item No. 604228 | Manufacturer SKU: R0714400 I picked up the brushes from the shelf, went to the line where a young man was assisting another customer. Around me comes another employee who walks around me to the front of the store and greeted another customer who walked in, ignoring me. After he finished, he proceeded to help me. When I asked about price matching Amazon, I showed him that online it $20.99. Mark, refused to price match stating that they don't match business prices. He said he would only match "regular people" Amazon prices, at which time I showed him the "regular people" pricing of $20.98 on Amazon. Mark then proceeds to now say that the two items are different as the packaging at Leslie is in a Baracuda packaging, even though they are the same company that merged together. Also, the Leslie website list this item as the Zodiac brand, same SKU and ITEM number. However, Mark refused to match saying it was not "apples to apples". I have been going to this store forever and this is the first representative from Leslie's that has had the worst customer service ever. He had a face like he didn't want to work, he not once greeted me after I greeted him, nor did he honor the price matching guarantee. In the end, I purchased the item despite them not honoring the price match as stated clearly on the website. I honestly felt at one point he walked over to help the older "white" gentleman who walked in after seeing me in line and left me to wait. I really didn't want to say anything racial, but it is how I felt. Otherwise I have never had any issues at this store and everyone else has been friendly and helpful. I hope Leslie responds to this review.

Back again. Rinse and repeat... 930am, Saturday, June 27,…read more2026 This time I extended my session in the Fire House to 75 minutes. Took a 2 hour break in the common room. My shirt was soaked! I was like a hog roasting in a hot oven! This morning was up to temperature. Session 2 in the Fire House in the early afternoon... Much busier and more uncouth people disturbing the peace with their very annoying whispering. If you need to talk, take your gossiping convos outside in the common area! 930am, Saturday, June 20, 2026 It's not busy at this time. The Fire House was just warning up as it wasn't terribly hot yet. Left at 315 pm.

This was my first Korean spa experience, so part of this review is definitely from the perspective…read moreof someone who had no idea what they were doing. I came here with a group of girlfriends for my friend's birthday, and none of us had been to a Korean spa before. Honestly, it was confusing from the start. There wasn't much direction on where to go, what order to do things in, how the facilities worked, or what you were supposed to do if you booked extra services. We also came with one guy and a group of girls, so we didn't realize right away that we'd all be separated. Between that, people going off for body scrubs or massages, and everyone trying to figure it out as we went, I don't think we used the spa the way it was meant to be used at all. We ended up kind of bouncing around, asking what to do next, hanging out in the common area for a bit, and then leaving. The actual body scrub/massage add-on was fine, but overall it just felt disorganized and not very beginner-friendly. I've since seen friends go back and actually know what they're doing -- using the pools, sauna rooms, eating afterward, spending real time there -- and I can see how it could be a much better experience if you know the flow. But for a first-timer, especially with a group, I wish there had been a little more guidance.

I recently finished a major remodel and pool project with Gold Coast and could not be happier with…read moreNick and his team. I was referred to Nick after another pool contractor failed to deliver on his obligations and left my project incomplete and in total disarray. Nick met with us and provided a very honest scope of work, a realistic budget, and a reasonable timeline for completion. We overcame equipment shortages, material shortages, supply chain disruptions, and came in on time and under budget. We are beyond pleased with the pool ans spa. He saved our project and became a great friend in the process. Thanks Nick!

Just updating my previous post from 15 years ago. Since Nick built our pool and hard scape in 2007…read morewe have been very happy with his support. When variable pumps became available he recommended we only upgrade one of our two pumps, the one that is the 'workhorse'. He brought in an expert to set up our Wi-Fi Aqualink. He's come by to checkout possible issues and always has smart and informed recommendations. Always available and engaged. Fantastic customer service! He's become a personal friend and is always so positive.

Marcus has gotten me out of a bind more than once. Very trustworthy honest guy who really knows his…read morestuff. I would highly recommend him to anyone who has a pool. He's fair with his prices and you can rest assured knowing that he does quality work. Very professional, helpful and overall a good guy.

Marcus was very professional, super friendly, and timely when replacing my pool heater. In fact,…read morehe followed up to make sure everything was ok and was thorough in providing details on my gas rebate. I would 100% recommend using him again.

Jim is very knowledgeable and reliable. He always explains everything to you in detail and gives…read moreyou options in getting your spa up and running again. Fair pricing , excellent workmanship, and a great attitude. Glad I found his company and I highly recommend him.

All I can say is that Jim was very right on. His knowledge & attention to detail was great. He…read morereplaced my spa pump within the time frame that he said. Any spa problem, this is the guy to use.

Just wanted to say thank you to the team for bringing my backyard to life. They built my new pool,…read morespa, patio, and full landscape from the ground up. The quality, communication, and attention to detail were on point. Highly recommend if you want it done right and correct price.

We have requested a quote to many different pool construction companies to replaster our pool with…read morepebble tech, renovate our waterfall and tiles, and Platinum was very professional, organized and their price was fair and average vs all other vendors. Both Dennis and his dad Denny were great. Dennis provided clear pricing and quote. Took the time to explain everything and made sure we were comfortable with the work. Once the work started, Denny stepped in and managed the entire project end to end. Everything was done ahead of time and the work completed in 6-7 business days. The result was incredible and both my wife and I are very satisfied with the investment and result.

Our pool and attached spa were remodeled by Infinity Pools in 2017. It took about three weeks and…read morethey did a WONDERFUL job. Thomas and Charla were very helpful (and PATIENT!) as we went through this process together. This was my first pool, much less my first pool remodel and I was very nervous and asked a lot of questions. They were so good about everything and helped me at every step. The cost was very affordable and the work was done efficiently and cleanly. The pool is still looking wonderful today and I could not be happier. Our 15 x 30 rectangular pool (with pour over spa) was original to the 1976 construction. Along with related plumbing and repairs the team installed: StoneScapes finish (Aqua Blue with a 20% abalone) Fujiwa Bora/Sea Colbalt & Legacy/Blue stone tile Two 2 Pentair color-changing Intellibrite lights

Thomas was terrific to work with and was attentive, had good ideas, and was very reasonable in all…read moreof our revisions to our spa redesign and re-plastering. His crew were there when Thomas said they would be and completed the work on time and on budget! We highly recommend his work and especially his business manner and will use him again if the need arises.