I dropped by my local cycle gear shop today and it was a pleasure to meet the people who work…read morethere. The parking was open and clean. My first impression walking in was delightful. Tony welcomed me in. He's super patient with all of my questions regarding helmets for me and my family. I also want to thank Drake for helping me with a second opinion on the helmet weight comparison. Thank you guys for your warm hospitality. I'll see you guys soon.

Cycle gear is always responsive and straight to the point for any motorcycle related parts you may…read moreneed. I like this specific location for tire services, as they offer relatively low prices for tire change/balances. Came twice for the service and left with it done on the same day. Workers are very helpful, specifically Tony who helped me twice. Highly recommend.

Totally agree with other reviews. Taylor is a master mechanic…read more My Bonneville was serviced by other shops for years. Taylor found and repaired so many things that had been overlooked at incorrectly repaired. The bike now runs better than it ever has.

Taylor went above and beyond to get my CT90 running again - I inherited the bike from a family…read moremember who wrenched on it, and told him what I'd been told going in. Turns out, it was MUCH worse than what I'd been led to believe! Taylor was looking at part bikes online, trying to figure out the best way to move forward, and in the end did a complete engine rebuild. For the amount of work done, I feel like the price was well worth it, and now I have a bulletproof vintage trail bike for the next 30 years. He just earned a customer for life.

S O to Amid for Helping me out to purchase My 2025 Zx10r.Very Good Costumer service.Definitely…read morerecommended.and i'm going back again to do business in future...

I purchased a brand new 2021 Sea-Doo RXT-X 300 from East Bay Motor, along with an extended…read morewarranty. After only 42 hours of use, the engine failed. From that point, the experience was unacceptable. The jet ski sat at their facility for 10 months, left outside and uncovered, exposed to the elements. There was no urgency, no communication, and no basic care for customer property. Instead of standing behind the product, they pushed me to pay $9,500+ for a replacement engine, despite the extremely low hours. They also supported a claim that the spark plug in the engine was not original at the time of failure ,which is not accurate and this contributed directly to the denial of both warranty and insurance. Because I lost trust, I sourced my own replacement engine (18 hours) and shipped it to them. It then took another 3 months just to install it. When I picked up the jet ski: * The trailer hitch was damaged * The electrical adapter was missing * The cooling system had 0% coolant (which could have destroyed the engine again immediately) * My new lithium battery was missing, replaced with an old 2020 battery * The jet pump assembly was shaking, indicating improper installation I was told missing items would be sent to me. Nothing was sent. After waiting over a month, I had to purchase everything myself. Now I have to take the jet ski to another shop to correct the issues. Bottom line: This was not just poor service -- it was negligence, lack of accountability, and unprofessional handling of a major repair. I strongly recommend thinking twice before trusting this shop with your equipment.

Unique service and offerings. Woman owned and operated with specialized Harley Davidson service…read moreand accessories.

I don't recommend this shop to anyone. I took my bike there to get fixed. Yes they did a good job…read more, so then the second time I went there I spoke one of the employees about getting a brake and lamp inspection for my bike and he recommended me to someone that was supposed to help me with it. I brought the employee my money and a month later I haven't received anything or my money back. Bad business. Trust if you want to.

I stopped in today and received the Absolute Best Service from Terrance! He obviously knows his…read moreproduct and made my visit very pleasant! There's plenty of auto part stores in my area, but it's worth it to drive further and get exactly what is needed and deal with friendly staff!

Yes, She is Pasha, the very best lady who gave me a new chapter of excellent customer service. It…read morestarted when I've got trouble getting a warranty claim on a Die-Hard auto battery that I purchased from Sears. In view of the closure of Sears in California, I came to Advance Auto (Previously PepBoys) which has carried the brand in the hope of a replacement. Nevertheless, Pasha gave me help through the process with smile, in getting to the right track of validating the warranty with Sears. In addition, I've noticed Pasha greets every customer who came into the shop. What a nice lady!

I had a terrible experience at this store and want to warn others before they waste their money. I…read morespoke with the owner about getting paint for my pure white Volkswagen, and they assured me they could help. Following their instructions, I visited in person to place the order and paid $28 for a tiny amount of paint--barely enough to cover a fender. As a first-time DIY painter, I asked the staff many questions, including which sandpaper to use, but the employee was clueless, didn't seek help, and even tried to charge me twice because they forgot I'd already paid. No one advised me on proper application, like priming or scuffing the clear coat before painting. I mistakenly painted directly onto the clear coat, and the low-quality clear coat I bought from them left a sticky, mildew-like finish with dirt embedded in it after drying. It dried like jelly, not like normal clear coat, even after two coats. When I called to explain this to the manager, he was rude, hung up on me, and said, "We don't answer questions. You should know how to do everything." He bragged about being in business for 73 years, implying they don't need to care about customers or competition. The paint cans are a rip-off--less than half-filled, and you have to spray at a specific angle or it just shoots air. To paint a hood, expect to spend $60-$90 for their tiny cans. When I told the manager they should advise customers better, especially given the high prices, he dismissed me completely. I won't be back, and I urge others to read reviews before visiting. Save your money and go somewhere that values customers!

I got tired of buying small bottle of paint for my car. I paid $32 (0.4ml) for white car paint that…read morematches my car's original paint on Amazon. That was good for a few small knicks. Yes, you read it right, .4ml. I came here with my car's paint code, which is located on the driver's side door. I got an entire spray can of paint for $25 dollars. It took about 10 minutes for them to mix the paint for me. The color match is 99.9%, my eyes can't even see the difference. Highly recommend it if you're here to fix a scratch or get color-matching paint for your car.

I had another 5-star experience at O'Rielly Auto Parts--this time at the San Leandro location. Back…read morein 2018 a man named Glen helped me choose wiper blades at the Castro Valley O'Rielly Auto Parts. I never forgot how cool that was to not only have help finding the correct set, but also getting help installing them too. I happened to be in San Leandro and since a storm is coming in a few days it was high time for new blades. A man named Henry was there to greet me as soon as I walked in the door. He was kind, friendly, and incredibly helpful as he selected new Bosch wiper blades for my Mazda Miata. Turns out Henry trained Glen way back in the day so it makes sense I'd get the same warm, concierge-level care. Since I just had a medical procedure on my right hand, Henry was happy to put the new blades on my car. It was a wonderful experience. The store is clean, well stocked, and in neat order. The parking lot is also big and easy to get in and out of. But the customer service is just top-notch. I am so grateful. Thank you Henry!

If You Wanna Get Robbed, This Is the Spot…read more I genuinely cannot believe this experience. They Took My Money, That's About It I purchased brake pads online, received a confirmation number, an invoice, pickup instructions, and was charged $66.44. The money was removed from my account. I have the receipt. I have the barcode. I have the order number. I even have the return instructions listed at the bottom. Turns out I didn't need the brake pads anymore. No problem, right? I figured I'd simply pick them up and immediately return them. Wrong. When I went to the store, the assistant manager refused to give me the part. He said the order was "processing" and "on hold" and then proceeded to say that we never bought it -- despite me showing the confirmation number, invoice, barcode, and proof that the money was already taken from my bank account. His response? "Yeah, that doesn't mean anything. You need to speak to a store manager." Professional Money Collectors, Amateur Problem Solvers I'm sorry... what? Since when does picking up and returning an item require a STORE MANAGER? What kind of business model makes a basic pickup and return so complicated that management needs to be summoned like we're authorizing a merger? And the best part? It was the ASSISTANT MANAGER giving us a hard time. So let me get this straight: You took my money. You confirmed my order. You sent pickup instructions. But now I can't get the item, and I also can't return it -- unless the store manager personally blesses the transaction? Should I bring the CEO next time? Do y'all need my Social Security number too? Should I file paperwork with the federal government? Get a presidential pardon before I'm allowed to process a refund? At this point we paid for brake pads we weren't allowed to receive and weren't allowed to return. That's not a "processing delay." That's absurd. If an assistant manager cannot handle a basic pickup and return with clear documentation and payment confirmation, that raises serious questions about competency and training. We walked out without the part and without our money. That's not customer service -- that's a circus. Fix your systems. Train your staff. And maybe empower your management to process a simple transaction without requiring an executive summit. Unbelievable. They Took My Money and Told Me It 'Doesn't Mean Anything Man I love getting robbed, I can't wait to shop here again just so I can get my money taken away from me Keep playing with me like I don't come with consequences Y'all testing me like I don't know how to escalate Keep testing me... I promise I'm one inconvenience away from becoming a different person

I came into San Leandro Honda and Malik helped me get my car. He was amazing and made the process I…read morethought was gonna be stressful as stress free as possible ! I love my new Honda Accord. If your looking into a car he's the guy.

You want a new Honda, you call Malik. Professional, responsive, everything you want in a…read moresalesperson. I contacted several dealerships with a pretty clear request, Malik was the only person who got me the information in a timely manner.

Yahya, is on point. Communication & knowledge is the best…read moreYOU will find ! I have so many great things to say about my experience but I don't want to right a novel. Let me sum it up by saying my KTM 450exc hasn't run this good in 10 years. Plus they were fast in getting my work done. Last thing they are so friendly I felt like I had known them for years on my first visit.

Yahya and his team turned what started as a stressful situation into something surprisingly easy…read more Their communication was on point with quick updates, clear explanations, and no guessing or making me feel dumb for not knowing something. What really stood out was how kind and genuine they were. No pressure, no attitude, just people who actually care and want to help. And everything was done way faster than I expected. It's rare to find a place that treats you this well. I left feeling grateful and completely confident in their work. They've definitely earned a lifelong customer. Would highly recommend to anyone who needs their services.

They treat you like a fellow human instead of a wallet. They treat you like a member of their…read morecommunity- they're not simply about the bottom line.

It would be nice to support a local business, however a request for a chain and sprockets turned…read moreinto, being hung up on, never getting a return call, and ultimately them trying to sell me a new motorcycle. PASS ! Their ethics are questionable.