Profissional sellers and service. Attentive to the client, different from Echo Park in Denver,…read morewhich are careless and super slow to move forward. I was test driving a car they were apparently selling to someone else. CarMax has reasonable deals and no dealer fee - which is a plus.

I came in to sell my vehicle and waited over an hour and a half, and that's with an appointment…read more They kept going back and forth taking my keys to other people, coming back to me asking if I wanted to sell my vehicle, obviously that's why I'm here. Just left here really annoyed because I thought this process was supposed to be quick and easy, also it was not busy at all 1:30pm on a Tuesday afternoon c'mon. The people in the office just seemed to be standing around not doing much.

We like the used car but be careful, if it is not in writing no matter what you talked about, it is…read morenot going to happen. They will drown you in paperwork at the end so make a list of all the things that you think you are getting because if it's not in your paperwork it does matter what was said. Also they say it is the buyers responsibility to ask that the car comes with 2 keys...Overall it was a OK experience but don't let yourself get to tired to make sure you are getting what you expected

Absurdly bad experience with this dealership. Make your own choice, but I will never go back…read more Bought a new '26 F150 Lariat through them via a broker, and added in a Sportliner bed rug, available from Ford Accessories. First, they charged $825, which is $200 more than most dealers. Then they mucked up the appointment time by an hour and a half, leading to 3 hours at the dealer for what is supposed to be a 30-60 minute job. They utterly butchered the install. They carpeted OVER the front bed hooks and Boxlink plates. They carpeted over the drainage tubes for tonneau cover, making them inaccessible. They carpeted over the tailagate, despite explicit and repeated instructions (including that day!) not to since the truck had a ProAccess tailgate that would be rendered unusable. They miscut the holes for the storage bin, bed lights and ProPower port and did not secure them, leading to gaping, misshapen holes, and room to stick your hand in behind the loose carpet. See pics for all of the above. After pointing this out, they refused to take responsibility. They claimed they "had" to carpet over the tailgate, and that they did not cut any holes...it arrived from Ford that way. Two other dealers looked at their work and said these rugs do not come precut, and they had never seen such shoddy work. (This is my third F150, and my third Sportliner...I know how they are supposed to look.). The only solution and end result: I paid a reputable dealer to rip out the ruined Sportliner and throw it away, bought a new one, and had it installed correctly at another dealership. It was done in an hour and for hundreds of dollars less. Caveat emptor.

Calem in parts was incredibly helpful and easy to work with. An overall great experience and I will…read morehappily go be reaching out to him directly for part orders in the future.

Buyer Beware I saved up for years to buy a nicer truck, was…read moreso excited. Test drove a 2023 Ram 1500. Told them my budget, basically paid full asking for truck, which was fine. All I asked for was my older 2002 Silverado to cover all of the taxes and dealership fees. Manager came back and said deal. Literally five months go by, and I get a call from their title department (compete mess) saying that they cant complete the registration for the vehicle until I pay the taxes on it. WTF!? So many calls to managers and title department, no one willing to help.

Vanessa in service & Briana in sales Are amazing very…read morehelpful and professional. Will definitely go back for future purchases. Thank you for all your help

Had scheduled regular service completed last week at Courtesy Acura on my 2024 MDX. I appreciate…read morethe professionalism and great service received by Jack Aran and Mark Green. They are keepers! Thanks for taking such great care of me and my car.

Littleton Mercedes-Benz…read more Thank You Dan in service! I brought my daughter's Mercedes into Littleton last week for an issue we were having. My family has some of the best and dedicated car guys (my Brother & Father) so I always listen to them. My Brother Ray V. told me to give Littleton a shot after I didn't have much luck at the dealership we originally purchased the car from. I was ready for the worst and received the best IMO. I came in on a Saturday and missed the Service department by a few hours. I was getting ready to leave and was stopped by one of the sales guys and then the manager who didn't just say to come back on Monday, They gave me the info I needed and took the time to introduce themselves to me with a business card and the best time to come back. I came back early Monday morning and met a really good service team. Dan took my info and did a fantastic job explaining everything to me. He gave me a loaner vehicle and made sure to contact me a few hours later and again early the next morning. Dan was very professional and had the car back to us in a short time. Through the years I've been to almost every dealership in the metro area and am sometimes disappointed. I've also owned several restaurants in Denver over the last 30 years and I know good service and have had to answer for not so good service. Sorry to go on so long but I get a great feeling when I'm treated right and the staff go above and beyond. The car business is a tough business and it's wonderful to be treated well. Thanks to Dan & the team and thanks for taking care of us. -Sincerely, Tony V.

I left a 1-star review seven years ago, but I decided to give the current team at Mercedes-Benz of…read moreLittleton another shot. Thankfully, this time I had a 5-star experience with Bill, Louie, and the rest of the staff, who were all great to work with. Last time, I couldn't get any help, but this time, they were responsive, professional, and went above and beyond to get me into a great car while meeting my high expectations. I'll definitely be back for my next car!

To start AutoNation Chrysler Jeep is a nice dealership. Purchasing a used vehicle from here is…read morepretty lengthy. Took around 4 1/2 hours just to get into the finance office. Now my experience was special. I was trading 2 Vehicles and Upside down a lot so i understand the lengthy process. The Experian Identity check that they have you run did not work for me. And it's a required process through the dealer. But they did find a way around my having to do facial recognition. I also got Cut back a check for some leaks I found on the vehicle after the test drive. This was the longest part. I waited over a week to hear back from anyone about the checks. After communicating several times they had to split the checks in two. And required a manager's signature. At this point i waited over 3 weeks. But it is understandable. Overall, it was a Good buying experience and they worked with me on trade-in value and price of the vehicle and even cut back checks for leaks. It was a lengthy process, But everything takes time. Rhay & Paul were great, And straight forward with value and what was actively being done.

I tried calling the GM...the number you provided is the general number so not really sure who I…read moreshould ask for.

Outstanding service from Ernesto and the entire service team at Denver Audi! From start to finish,…read morethey treated me with professionalism, honesty, and genuine care. They made the entire process smooth, stress-free, and efficient. Ernesto went above and beyond to make sure my Audi A4 was taken care of properly. He kept me informed throughout the service process, answered all of my questions, and made me feel valued as a customer. That level of communication and attention means a lot. The team at Denver Audi is knowledgeable, respectful, and committed to excellent customer service. My vehicle was returned running perfectly, clean, and completed in a timely manner. You can tell they take pride in their work and truly care about their customers. I highly recommend Ernesto and the Denver Audi service team to anyone looking for trustworthy, top-quality service for their Audi. Five-star experience all around!

I bought a used Audi from Audi Denver and my sales person Zach was absolutely wonderful. He was…read moreresponsive, knowledgeable and stayed on top of every aspect of the transaction from my first time meeting with him to finishing the deal. Finance was SLOW and took forever even though I paid cash, but I was told it was because they had 2 deals before me. Ask for Zach. He will take care of you!

I had an exceptional experience with the great people at McDonald VW. After purchasing a used Jeep…read moreWrangler "as is" I took the vehicle to a shop to have it checked out. They identified a torn boot on the driveshaft. I texted my sales person to see if they would be willing to help. I received a call from the Director, Rod Schluter, who told me they would assist with the repair. I am grateful for their customer service and know that you will always be treated well at McDonald VW.

DON'T BUY THE SERVICE PLAN!! You'll still end up paying a bunch for oil changes because they're…read moreEuropean cars and the service plan only pays reimburses about $50. When I tried to cancel, after finding this out, they couldn't give me a full refund even though they had assured me I could go near where I lived to get my oil changed. It's a lousy product and they shouldn't sell it! Then they said they'd give me a discounted additional key fob to offset my partial refund on the service plan but even though the manager has now taken over my issue it's still taking forever to come in...you can't tell me it takes 6-8 weeks for a key fob... It stinks. It just leaves a bad taste in my mouth when they're deceptive to sell a service plan and then you're stuck. It's not like this is an American Dealership selling the odd European car...so are they really oblivious to how much a European oil change costs? And this was for a bug! All they had to do was order me an additional key...that's all! Sheesh.

I went to Groove Subaru looking to trade in my car and get a new one. Ike helped me with this…read moreprocess. He was very professional, informative and patient. I appreciated his dedication to helping with my specific goals, like how I commute for work a lot and need a car built for that and winter weather. He was timely with communication and made the process very smooth and simple. Definitely go to Ike at Groove Subaru if you are looking for a new car!

If there was a minus, I would have chosen it. Groove Subaru,…read moreon South Broadway, is the worst Subaru dealer. Their poor support staff must be yelled at daily... I sure did. They overbook, they never get back to you, they overcharge... and they ARE ALWAYS RIGHT ... our complaints are never heard. The poor daily support staff who man the phones get yelled at constantly ... but they have no power. Someone has to tell "the bosses" how awful their service is. They are all about numbers, not customer (or good) service. I could go on ... but I cannot imagine I am the first to complain. Example ... I took my Crosstrek in yesterday (Tues, July 28th) at 9:00 a.m. I questioned what they did to my air-conditioner less than 2 months before. My air-conditioner died on July 24th at 9:00 but could not get in until the 28th. I had to rent a car since all of their loaner cars were in use. I had to call back 5 times on July 29th in the afternoon to find out what was going on with my car. It took me 4 calls to get anyone to respond. My car had not even been looked at yet ... and they told me they probably would not get to it until tomorrow afternoon (July 30th). So, why did I have to drop my car off there 2 days before, rent a car for 3 or 4 days, and not get an answer? Groove is notorious for this practice. They are all about numbers and do not care about their customers. I feel so sorry for the newbies who go to work for them, for they are yelled at daily and for no fault of their own ... just the greed of their owners. When will the owners of Groove (who probably don't drive Subarus) realize that the customers, and their front lines, count for more than abuse and how many dollars they can generate. I am definitely back to Auto Nation ... they are great! Mary Schreiner mary_schriener@hotmail.com 720-421-7270

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.