Ryan is friendly, professional and timely. He goes above and beyond to provide good customer…read moreservice. We have used him many times and can recommend his service.

Couldn't be happier with our recent mini split installation by Murphys Heating & Air!! Ryan and…read moreWilliam are super knowledgable, friendly, courteous, reliable with excellent and attentive workmanship. Fair pricing too. They went above and beyond on an unexpected scenario of our particular installation needs with patience, understanding and aplomb. Five star rating all the way. Highly recommend these great guys!

I wish all service providers treated its customers like this business does! The level of…read moreprofessionalism, communication and attention to detail is exceptional. In the mountains it can be hard to find a skilled service provider who shows up on time, knows what he/she is doing and follows through. Tom Danielsen exceeded my expectations. Hands down, I will continue to give him my business.

Fast, friendly, knowledgeable service. Quick diagnosis of low refrigerant. Tom and Jose had the…read moreproper equipment, recharged the refrigerant to specs, gave me useful pointers, and about a half hour later, voila, cool air again! Yay!

Wish there were 6 stars because that's what PBHA deserves. My wife and I decided to invest…read more(heavily) in a mini splits system for our house. The process was incredibly fast and professional! Jacob and his son arrived on time. Jacob (owner) knows his s##t. They listened to our requests and investigated inside / outside with game plan. They discussed cleared what was / was not possible. They delivered a quote on site - a huge savings in time. We continued getting other quotes most were higher by as much as 2x. Jacob followed up with us after a week and we awarded the job. They started within a few days with a staff who were true professionals (Juan and Anthony) knew the trade and quality was paramount. They kept us updated all the way. They were interrupted by a 6ft snow storm and when possible came back to finish. They kept us informed all the time. We were so so so impressed. They finished when the snowed subsided and made sure we completely understood how to work, maintain and what to do if the unlikely event of an issue to do. We without question recommend Performance Based Heating and Air.

Weird company and owner to say the least, got his contacts through Mitsubishi website to install…read moreone ceiling cassette and heat pump at a second store master bedroom, Jacob came in, looked at the project for 3 min and said "This is something I don't want to take on, it's going to be a nightmare" this is his extend of customer service for a basic job. Just weird. Oh well. Response to Jacobs comments Jacob, you looked at project for 3 min before you told me it would be a nightmare and refuse even provide opinion as you just did on Yelp and explain why and have a conversation. The responses as followed: the ceiling cassette I told you I want to install parallel to the window, which is recommended location and if would blow air to the whole room, not even sure where you got this idea in will blow into wall and suck its own air. The heat pump I want to put next to the already installed HVAC condenser coil and it has plenty of room, recommended 4ft from each other, no snow there in this area so not sure where this idea came that it wouldn't heat, and heat pump doesn't work that way anyhow. The second unit connection to meet Mitsubishi recommendation for a min 2 units connection, I told you I am planning to build two more rooms there and second unit can be run to that area and placed there so later can be permanently moved in the new room. Again, you didn't even took time to look all, talk, to listen and to explain.

Our heat went out in the middle of the night so I called Heather this morning and Jeff Wagner was…read moreat our place in Greenhorn Creek on the dot at 2pm as promised. He probably would have been there earleir but we had to make the drive from Pleasanton. Within an hour Jeff was able to diagnose the problem (a bad cionnection on one of the wires) and fix it on the spot. Needless to say we were extremely happy.

A couple years ago we were having AC issues. Other companies tried to sell us a new unit which…read morewasn't necessary. Brian is a knowledgeable mechanic and was able to diagnose and repair the problem - not requiring a brand new unit. Today, we were having issues with our AC. Given the current weather I am sure Brian is very busy, but Brian jumped right in and got the AC back up and running! This guy is top notch, has excellent customer service, is extremely knowledgeable, is prompt and very reliable. If you are in need of service, Brian is definitely the man for any job!

Jason was extremely helpful to me, both on the phone and in person…read more He fixed my old school heating system on the spot. It can get very cold in the Sierra mountains. Jason went above the call of duty to explain to me the process of my 30 year system and fixed it. I know little about electrical or heating appliances. He answered all my questions! I felt so happy! Mr Bertini you have an excellent technician, who truly cares about his customers! Kudos ! -Victoria

MY wife and I live in a large single level ranch style house in Arnold. On February first of this…read moreyear (2024), during some of the coldest days of the winter, our 27 year old forced air furnace conked out, completely quit. I called a number of HVAC contractors in the area to see what kind of replacements were available and obtained a number of quotes. Paul Bertini, owner of Bertini Mechanical was one of the first to actually get out to the house to inspect the situation. His explanation of my requirements was quick and succinct and he was able to obtain his recommended replacement furnace within a few days and at the most competitive price. He and his crew completed the replacement installation in a day and a half and did a beautiful job with no mess and total cleanup. They even enhanced the appearance of the furnace area immensely by wrapping the appropriate parts of the furnace with a silver insulating wrap that resists dust collection and cleans easily. The furnace worked beautifully from the start and we were able to begin thawing out immediately. It was a totally professional job and I would heartily recommend Paul and his crew for any HVAC work you may have. We will go into next winter feeling totally secure with our new furnace.

What a great partner here in the motherlode to be able to have a quality company like Angels…read moreHeating and Air to handle all of our service needs for heating and air. They came right out on a holiday and Robert the technician went above and beyond to get us up and running so we could have heat and air. Thank you for your stellar customer service Robert and this company is such a huge value to us at our ranch.

I've used them multiple times to install a mini-split system, recharge an old A/C unit, and fix our…read morefurnace. They always show up on time and get the job done. The mini-split install was well done.

Sam did a great job! He came out same day for a service call. He found the issue very quickly and…read moregot my heater back up and running within 20 minutes! He gave a call ahead of time to confirm when he would arrive. You can even use Apple Pay to pay the invoice! All in all it was a great experience. Thanks Sam!

I have a challenging situation - an older chalet-style home with an uninsulated roof. While…read morebeautiful on the inside, it makes for a challenging cooling & heating situation! Sam was quick to respond, come out and diagnose the issue (improperly sized mini-splits). Our existing mini-splits were thoroughly cleaned out and moved into bedrooms, and we upgraded the main living area with much more appropriately sized units. Sam and his team kept me updated on every step, and even took the time to educate me about the solution. Really appreciate their quick, professional and top-notch service. Highly recommend Sam and his team!

This man gave me such a great experience. I had not…read morerealized how much I didn't know about my own hvac system. If you have problems with your H.V.AC. I HIGHLY recommend this company! Randy is the name of the man who helped me with my issues. Didn't break my bank. Hope you all have some good luck with this. He left me with a card to share!

I have dealt with local contractors on two property remodels for some time. I have never had an…read moreissue until now. I was quoted 1,200.00 for a mini split install which I agreed to. Upon completion I was texted by the owner for an increase of 300.00 It was more of a demand unprofessional text. I was thrown off by the aggressive text but in the spirit of being non combative agreed to pay the 1,500.00 Not even a half hour later I was given an invoice for almost 1,700.00. When I questioned it I was told I was a crybaby and that if I didn't pay it they would come strip everything off my property. I explained I would send him a check as we agreed and he has been texting me threatening messages all night. I'm not sure if he is drunk or high? I would consider looking elsewhere if I was you.

I rarely leave reviews, but in this case it's worth sharing that Curtis of Optimized Plumbing and…read morePiping is truly top quality and worth 5 stars. He was responsive, a good communicator, highly professional, and prompt in replacing our water heater. If you are considering hiring someone who will be highly effective, dependable, and friendly, Curtis is a great choice. John B.

I'm very pleased with the job Curtis and his helper did installing our new tankless hot water…read moreheater. He showed up on time with a clean truck, and the installation was tidy, the pipes were straight and fully insulated, and the overall job was top-notch professional. They completed the job in less time that he quoted, and best of all, the heater works great! "I've installed hundreds of these", he told me - and it shows. I recommend Optimized Plumbing and Piping without hesitation.