I went here to find some baby trees for out landscaper to plant for me…read more The trees were low-cost and shall grow to be quite lovely My husband rented a U-Haul so that we would not get dirt in his SUV (which turned out to be not required, they laid down plastic) I was able to bring our dogs on a leash and we all had a great time Very nice service and I was able to see what the trees would mature into in about 8-12 years

They have a large variety of plants and trees and theirs customer service is excellent.read more

Love this nursery for the huge selection and wide variety. They also have a ton of larger plants.read more

I am writing to share my appreciation for the exceptional service I received during a recent…read moredelivery from Platt Hill Bloomingdale location. I purchased a 30-inch ceramic planter and was originally told it would be left on my driveway. However, upon arrival, the delivery man, Jeff, went above and beyond. He rang the doorbell to notify me of his arrival. To my surprise Jeff kindly offered to move the heavy planter closer to its final destination. In addition to all this unexpected act of kindness, Jeff positioned it so effectively that moving this heavy planter into its final spot was effortless. Thanks to his extra effort, the planter is now exactly where I need it. When I offered Jeff a tip to show my gratitude for his care and helpfulness, he graciously declined, saying he was just happy to help. It is rare to encounter such genuine professionalism. You are fortunate to have someone like Jeff representing your company.

We like this place…read more Staff are friendly. Prices are generally reasonable. We can usually find what we need. Good number of Christmas choices available and the toddlers always love the tree displays and outdoor lighting section.

Got the opportunity to go to a Menards that I haven't been to before, since it was in the same…read moredirection as the errands my daughter and I needed to run. I can't get myself to go in the opposite direction from my main errand, even if the total distance covered ends up being longer. Needed parts, specifically garage door hinges. It's a huge Menards, with very large signs attached from the ceiling indicating which was what. We went to the same area where they sell garage door openers, hoping to find someone to help us. But nope, the hanging display had steel hinges. I was afraid that they would only sell them in complete sets, but they sold them individually . There wasn't a huge variety or brands, but the piece we wanted was there and for a low price (same as what Amazon was selling a hinge for). So we got a couple of different ones, a set of rollers in case the existing ones could be replaced. It wasn't too busy, but they had enough registers open so the wait was minimal (one person in front of us). Menards has the payment register all the way at the end of the shopping belt, so as soon as it's your turn, you are encouraged to move there so you can bag your own purchases while paying for it. it does mean that you can't verify the scanned price is what you think it is. We paid and were on our way...need to make sure that our 11% rebate forms are filled out and submitted.

I buy a lot of firewood. I always look for the kiln dried hardwood. However I cannot tell you how…read moremany bags of firewood turn out to be next to impossible to light and never burn fully. When I tried Lumberjacks, I went to their Lake in the Hills site and got a small amount of wood. No reason to spend money if the wood sucks. I have to say, that wood consistently burned hot was easy to light and burned to ash. I used their wood to burn off the crappy wood I had accumulated. I highly recommend them. Only Con: they only take checks or cash, at least at the LITH location. I would encourage Lumberjacks to invest in Square or Paypal and step into the 21st century.

**update** company refunded and removed wood promptly per our request. Resolved with the help of…read moretheir sales person and owner.

Kenneth is a true gem. I came by on small business Saturday because I knew the store would be…read moregorgeous and I wanted to see if they had a baby's first Christmas ornament. Reader, he remembered us from a month ago--the only other time I've been in this store. I know he wasn't just saying that because he cooed over my baby and specifically remarked about the fact that she was awake this time instead of sleeping through the shopping trip (which was true). This is what makes shopping at local businesses so much fun; you get to established a rapport with someone who lives what they do, lives their neighbors, and wants to make sure that you enjoy shopping with them. Again as I came through I thought about how I wish I could hire an interior designer with Kenneth Ludwig on the shortlist. They didn't disappoint with their Christmas decor. They have lots of ornaments, all beautiful, and other holiday items. I REALLY love the stocking holders they have. They look like those old ceramic Christmas trees that lots of our grandmothers had, and it even lights up. I am almost certainly going to be returning before Christmas to pick up a couple. If you're in the neighborhood, I highly encourage a drop by.

I was searching for a small couch for my new house. I was dealing with a small, kind of awkward…read morespace and am a picky furniture shopper. I stopped by Kenneth Ludwig Chicago because I learned he sells CR Laine furniture and that is the brand I had my eye on. Upon arriving, Kenneth was welcoming and listened to what I wanted. He's so knowledgeable about furniture and design, not pushy at all, and patient. I've been in his store a few times and each experience was great. I did end up purchasing a settee from Kenneth and that was about 1.5 years ago. The buying process was simple. The small couch is still in great shape, easy to clean, and looks great in my house. It was on the pricier side of furniture, but I not a shocking price. I will consider going back to Kennth Ludwig Chicago when purchasing my next nice piece of furniture.

Laurie Bujack was fantastic to work with as a planner and designer. Her work ethic is bulletproof,…read morewith the responsiveness to the changes and modifications as the design evolved, especially as the price proposals came in and there was the need to help the phases fit the budget. She was also very responsive to a few glitches that arose in the complex and timely communication, as well as tweaking needed for last minute adjustments. Laurie is a very competent project manager AND designer, for those reasons! She is a consummate professional. The only observation to recommend improvement: that our kind lead installer take moments to teach his crew about guarding the safety and treatment of more fragile perennials and the final placement of shrubs needing to be plumb/vertical...a sharp eye before accepting the final results of his workers.

Well I tried to buy soil... $42 a yard you would think that I would get pulverized screened…read moresoil.... nope I got weeds, huge rocks and blocks of soil... see the pic... thats what I got... that huge piece of concrete is about 12" x 8"... omg.. thats right .. there was screening or pulverizing... I would go to another place for top soil... now the reason why I gave them a 2 was that I did speak to the manager and she gave me a half off discount on my next yard... but that soil was the same as the original... I know they were short on soil but then charge less and do not say it's pulverized.... thats shameful. !!!

My husband selected 2 pairs of pants while we were shopping and they happen to be in the clearance…read moresection for around $10. Perfect! We go to check out and the pants were the only clearance item we had. They ring up full price, which no big deal, it happens. The associate studies the pants! Checking the DPCI to make sure it matches. Ok, that's fine. She then proceeds to call over a total of 3 people over a 5 minute period while they all study the tag. We say it's fine, if there is an issue we won't buy them. The manager comes and says no, we can't sell you these for the price the tag has on it, I will sell them to you for $24. Huh? So I can't pay what the price tag says? She says it's wrong. I informed her there is a shelf full of them with the same price and asked did the DPCI match? She didn't even know what a DPCI was... the associate confirms the match. She then says they have had a lot of theft by the associates (nothing to do with me) who tag things wrong for their friends. I laugh and say look at our cart and receipt, nothing was clearance but the pants and if that was my plan I would want something of real value! Not pants. She says she isn't accusing us. I check out and say it's ok, we will buy what we have. She walks away to check our story and after she sees there is a whole shelf of pants with the same price she pushes us to buy the pants. Offers us free Starbucks for the trouble. We decline. She keeps talking practically begging us to buy the pants. My husband buys 1 pair because we are simply ready to leave at this point and she lets it be. I don't think it's appropriate to make a staffing issue with theft, the customers issue. Especially when it's something as cheap as pants. I would think they would do multiple items and items of value! If Target has this issue, they should track and manage it internally, not harass/ slightly accuse the customers.

This location has gone down hill with store cleanliness, products, and service within the last few…read moreyears. If you notice the vehicles in the parking lot you'll see the customer base they now need to serve. What was once a bright, clean, orderly store with exciting products is now disheveled with products heaped in carts, pallets on the floor with worthless products like it's a warehouse (who wants a 1 oz container of cotton candy for $3.00 and display it on a pallet like it's a great display? This store is always out of popular items as they try and force you into purchasing other products. Like, who wants Target brand food? There's a reason why the stock is down $50.00 for the year or 38%. Corporate decision makers are asleep at the wheel, buyers are not paying attention to product selection, and local management for this store are just bodies with no added value or skill. The average spend of a Target customer is $49.00 per visit and an average of just 21 visits per year. Thats just barely over the $1,000.00 so it becomes obvious as to why the product selection has fallen off a cliff. This location reminds of K-Mart before their demise.

I had to go into this store over the course of three days while I worked on a major home organizing…read moreproject. Being an amateur, I had no idea what I was doing all I knew is I needed to get my files, clothes, and photos in order. Each trip, I was helped by at least two people who asked questions, listened and made suggestions based on what I said. They didn't try to sell me anything. They did make sure I didn't leave the store looking for something that I didn't find. Excellent customer service requires you to talk to people and listen to them and they did a great job. I got all of the supplies I needed to finish my project and my space looks a lot better.

Fun store: no matter whether you think you have everythign you need, you will find something that…read moreyou can use to improve your home living arrangements with just a little thought and creativity. They have come a way over the years from just seeming like "cheap plastic stuff" to having a greater diversity of items that cover most needs, generally on the low-end side but that's all I have to spend on home care, not being a millionaire. I love organizing and the last trip yesterday inspired me to clean out the bathroom and reorganize everything, it looks much better now!