My husband and I picked this dentistry due to the reviews and cleanliness we read about. I like…read morewhen the staffs dis-infect the area right in front of me because it shows they are very clean. The staffs are very sweet and very attentive. They love to chit chat and very friendly. Dr Glazer is very informative and very sweet too. I also received a cute t-shirt and a coffee cup with dental stuff in it. It's so cute! I will definitely recommend this place to my friends.

Love this dental office, staff, and Dr. Glazer. They are always attentive and provide great service.read more

I went to this dentist in 10/25 for Invisalign and it turns out that he was using the Invisalign…read moreregistered brand but his product is not Invisalign. He kept my payments, his staff hung up on me and he has refused to pay me back though I did not receive treatment.

Nope, nope, and nope. Inaccurate billing practices, bad advice, and unnecessary treatments are what…read moreyou can expect here. My husband went there first in the summer of 2022 and had an ok experience. They talked him into some services (not paid for by insurance), as vanity got the best of him. It was a waste of money, but that's on us. I went next about a month later. The dentist told me I needed to replace a filling that was roughly 30 years old, as it could crack and fall out at any time (I had asked about it because it was old-school black, and vanity got the best of me). Out of fear, I booked the appointment before I left that day, but was unable to follow through due to a change in my insurance coverage. I am so glad I was forced to wait!! I started reconsidering the dentist's advice, and went for a second opinion at Modern Dental. Not only did the new dentist say my filling was as solid as a rock, he was able to replace it (in house, the same day) and for half the cost. My husband went for his final visit there on Dec 7, 2023. He said they again tried to talk him into services (again, not covered by insurance), and this time he opted out...and began shopping for a new dentist. Fast for to 2 days ago. I received a bill for $150!! No itemization on the invoice, just a note about x-rays taken on Dec 7 (covered by insurance). I called to find out why we were being billed, and they couldn't answer me...said they'd call me back. I called them yesterday, threatening to refer them to the Attorney General in Texas if they were not able to provide an itemized statement of medical services. They finally called me back today...something about there was a billing error (by their 3rd party billing company), and that we only owe them $25 for a fluoride treatment on Dec 7, 2023. I told them I would not pay them a dime until I got an itemized list of medical services...we'll see if they send me one...

It was my first time going here and all the staff were super nice , the Dr and hygienist were super…read morecomforting about my concerns! And the manager was super helpful and explained everything well to me towards the end of my appointment! I'll be definitely be coming back!

This is the worst dental office I've ever been to! The hygienist was awful. Despite being a patient…read morefor several years, I felt shamed and pressured during every cleaning to agree to treatments I didn't need. During my last visit, I told her I only wanted the necessary procedures covered by my insurance. She became so upset that the office sent me a 'termination of care' email afterward. Additionally, there has not been a dentist on-site for my last few visits. It was a very negative experience."

The BEST Dentist! I've been going to Murphy Family Dentistry for over 15 years. They are so…read moretalented, kind and caring - and treat you like Family! Dr. Nguyen and Dr. Najari takes good care of me, and my family. I love that they are innovative and ahead of the curve in dental technology and treatments. When I moved to Los Angeles, I experienced the worst dental care of my life. I was so happy to return to Murphy Family Dentistry, and receive their top-notch care. I 100% trust what they think is best for my teeth, and they never let me down. Also, their Dental Hygienist Cindi, has been with them for over 20 years. Wow - they are all so talented and committed! I highly recommend!!

Excellent dental care. Dr. Jacqueline Nguyen insists on being called Jackie. I've never heard of…read morethat. She is very unpretentious, sweet, and caring.

I can't say enough about this office and the staff. Everyone is so nice! Dr Jason, Dr Jean, and…read morethe Hygienists are incredible. I am so sold on them, I continued to use them even after losing my insurance.

Brandi was wonderful on the phone! Sierra was amazing helping me feel comfortable at a dentist…read moreoffice and her attitude was marvelous! Doctor Jason was honest and caring of my teeth, also Kelly was outstanding the way she explained my treatment plan!!! Will be coming back for the polite and respectful service!!!

Hands down the best dentist office! The front desk lady is the absolute sweetest, and my dental…read moreassistant (I believe her name was Cindy) was just as kind and comforting. Dr. Shaw did an amazing job , he was so gentle and constantly checked to make sure I wasn't in any pain. Anytime I felt even the slightest discomfort, he slowed down and made sure I was okay. If I'm being honest, I barely felt anything during my extraction! If you need any dental work done , even just a cleaning , this is the place to go. You definitely won't regret it!

These are the best dentists I have ever seen. They listen to your concerns and are very gentle. Had…read morea root canal and cavity repaired and it wasn't bad at all. Love them!

Smiles of Murphy was able to make me a good sleep mouthpiece Dentist don't seem to do that very…read moreeasily today.

My experience with Smiles at Murphy was disappointing. The staff is very inefficient, rude and…read moreinexperienced. First, after a visit with one of their dental assistants, I was given instructions from her that were totally opposite from what was emailed to me as as follow-up instructions. Second, when I complained that the work she did wasn't satisfactory, meaning I still felt things in my mouth that were not right, she totally ignored my pleas to fix these and continued completing the work and wanted me out. I had to insist on having someone else called to fix the issue. Last, when I called to ask questions about a procedure I was in the middle of having them do, the person on the phone was extremely rude, she seemed offended that I was asking questions and sharing my expectations. They haven't been addressed until now and I am waiting on a call back. Honestly, dentist is okay but her staff needs to shape up and learn how to treat customers properly.

They have gone downhill since a different corporation took over. They cancel appointments, and…read morenever go over the health of your teeth. I switched dentist and was shown bacteria sitting under an old filling that needs to be handled. Monarch never discussed any issue. Most unprofessional group ever.

Have been with Monarch Dental Murphy, TX for years...used to be good, but no longer. They also…read morehave seen a turnover in staff. Went in for a 6 month cleaning and questioned a charge on the bill when I went to prepay for the service. I was told it was because of my dental history of having a root planing, but that had been years ago and I have been on a 6 month, normal cleanings for at least the last 2 years. The dentist had said everything was fine at each cleaning and they were not doing anything different from a normal cleaning. I asked what the charge of a normal cleaning was since I assume I'm being charged more and they wouldn't tell me. Then I told them I was going to file a complaint, but would pay for today. They initially took my credit card, but then refused to provide service and do my cleaning.

Very nice people and they make sure you stay comfortable during your procedure. I did have to wait…read moreawhile before my permanent crown came in. It was no fault of there's it was due to shipping.

If I could give it zero stars I would - I refuse to stay quiet about this. As I stated on Google; I…read morerecently left a 5 star review, but I would like to renounce that here. I was made aware of a HIPAA violation on my behalf. They will use private information in your chart to speak about you with others in the office as small talk and make fun of you. I wish I had the discernment to see this when I sat in the chair. One staff member did her job in protecting my information. They have since been reported on every level. If you struggle with dental anxiety, are in recovery or have mental health conditions - I would strongly advise you to not choose Murphy Dental. Specifically Tiffany, a dental hygienist and the dentist who is protecting her violation. She told me she wasn't made aware of it, but she was - and they seem to have had no issue with it. I hope you find a better dentist! Owners are protecting employees that violated these terms, they are not remorseful. Even giggled at my remarks. If you lack moral code, this place is for you.