If you want someone to come out and charge you $250 for a (wrong) diagnosis after the customer…read moreservice rep said it would be $60, this is the place to go. A third of my house's lights were not working, and the breaker was popping immediately after trying to turn on any light. So, I wouldn't have minded paying $250, if the "technician", not electrician (even thought this happened after a major storm) actually figured out the problem. He had the audacity to try and convince me I needed to replace every light fixture, light bulb, and light switch, in my living, dining, kitchen, pantry, and laundry room. He quoted me nearly $3,000. Not only that, I was to supply all the materials for this, so that 3,000 was just labor, I was expected to go out and get every thing they needed. I literally laughed, and he tried to explain why he knew it was the fixtures themselves and not the breaker or wiring, which his explanation was unintelligible. I know maybe as much as the average technician would when it comes to electric work, and his explanation was bogus. I tried to talk it through with him, I didnt want to outright say I dont believe you. So instead I said okay well thanks I wont be needing the service you quoted, I can replace all of the fixtures, and what not, myself. And he kind of just froze. He asked are you sure? I said yes, who do you think installed the chandelier, ceiling fan, and dimmers? Im not paying 3k for crossing wires, I have a ladder. Then I went into my hall closet, pulled out a pack of LED flush mounts, and said see I already have the kitchen covered. My husband was in the background trying not to laugh. Anyway, I continued the conversation asking to pay for today. Things only spiraled from here, his card reader did not work, so he had to call another technician and read my card numbers to him, then he said we would get a receipt in our e-mail, but I didnt. He said well I sent it, arent you blah blah at blah.com, and I was like no, thats not me. So he also sent a detailed receipt to a different customer, and I am in a state funded address protection program, meaning, not even my bank knows my real address. But lo and behold, some stranger has my real name and address, my phone number and probably part of my card number. Thanks Aaron's electrical service. Needless to say I got an actual electrician to come, the problem was what I thought to begin with, an arc fault, no lights needed to be changed, no switches or lightbulbs, and it cost less than Aaron's service fee. It was fixed in less than an hour. I should be refunded for the diagnosis because he was wrong, if I would have let them come in, and do the work he quoted, I would be out 3K and my lights still would not have worked.
