If you've worked in food service, you probably know that whenever you'd like to issue a complaint, the little voice inside tells you "Hey jackass, you sound just like one of those customers."
Today I have to. Today I made a Yelp account. A YELP account. This is basically the complaint app. Let me tell you how I got here-
The Curry Spot was there for me during a low moment a few nights ago. I ordered the Lamb Curry extra hot, some garlic naan, and the lentil soup. Was it good? No. It was aggressively fine, though. Good enough. Curry was hot, but not extra hot, and not bursting at the seams with flavor like most good curry I've had. Naan was similarly unremarkable. So why did I order a second time?
The lentil soup. Maybe I give lentil soup too much credit for its ability to pull me out of a funk, but I don't think so. I genuinely enjoyed this soup, and it heated up well the next day. It was good enough that I decided to order it again tonight.
Except they sent me a different soup. The one thing I was looking forward to, they botched on the delivery. But no use crying over erroneously served soup, right? So I called the restaurant.
My first inkling that something was wrong was the phone line cutting in and out. I've never heard of a landline passing through a dead zone, but that's what it sounded like. I could only make every other word of the manager's voice. But I pushed on. I told him the phone wasn't clear. Tried to explain that my order was incorrect.
Imagine my surprise, when every other word that came through the shoddy phone line was shouted at me. From what I was able to piece together, it was my fault (even though I'd "rapid reordered" the original order). And I was wrong. The soup that I was looking at, which contained no lentils, was in fact lentil soup. I pleaded. I just had this soup the past two nights, I know what it's supposed to look like, I told them. They told me in order to get my correct soup, I'd have to bring it in to show them in person. Then he hung up.
Fellow complainants of Yelp- if I had to take an Uber to their restaurant to get my correct order after spending nearly $100 at their establishment, the newspapers tomorrow would have had their way with me. "Suspect wanted in Soup Related Slapping Incident", or "Curry Fury", I don't know, I'm sure they'd workshop something. So anyway, here I am instead, channeling my anger into this review. Want to know the worst part? I made the mistake of looking at other reviews when I got here.
To the owner of the establishment- you can't yell at people, be a crook, AND have roaches. And thank your lucky stars that I enjoy writing more than I enjoy being incarcerated. read more