This store on Leonard in Walker MI has always provided great service but something happened today…read morethat compelled me to tell everyone just how great it is. Normally when I go into the store, it is to purchase something, but today I sought help removing a parking warning sticker from my window. The entire staff was eager to help, but one employee in particular went above and beyond. Daquari was not even on staff today, but he went to his car and retrieved some window remover fluid and a tool and stood with me in the heat and worked at it until the entire sticker was gone. He was not even clocked in but did this just to be kind. I have never even had a sub par visit to this store. Every time is top notch...but today the employees (and Daquari in particular) showed me that old school customer service is not gone. There are still some places out there where the employees actually enjoy coming to work and servicing customers. This is one of those places. Thank you AAP for helping me!

Fantastic Customer Service, great people, they're the only reason I got my work done. I'll be…read morecoming back again and again.

Two times, I had my truck in there with pretty major issues, they were very honest, fair, and…read moreupfront about what needed to be done immediately versus what could wait. Their pricing is more than fair, they were speedy, and always very friendly.

The only honest mechanic that I have come across is CARS auto in Jenison just off Chicago drive and…read more18th. He was super honest and they got the diagnosis right on my jeep first try. Didn't replace unnecessary parts and were cheaper than everyone else that quotes me. They were honest about their workload and still managed to get the job done way earlier than expect. They are my go to for now on!

Absolutely the best and customer service top notch. Had a full Blue Ox system installed on new…read morevehicle. Even made corrections to the RV.

I walked into the store looking to buy a hitch for my new 2020 Palisade. Nobody came to help me. I…read moreinquired about hitches and they assumed they new what I wanted. They didn't ask any questions or offer options. When I asked about the stealth hitches (since they are a dealer) they assumed it was out of my price range. During this time of COVID I was wearing my mask. They were not nor did they offer to put one on. Very poor service. I will not recommend them.

Muffler Man is a great value compared to some of the other repair places in town. Won't overcharge…read moreyou and even let you bring in your own parts for them to install

I was at muffler man recently on 8-21-25. This was one of the most craziest things I ever saw. I…read moresaw the lead mechanic at muffler man end up throwing over 10 punches to one of his own customers. This is what i saw happen from the parking lot when I was going to bring my car in, I obviously couldn't, because of what happens next. The customer was trying to figure out some things wrong with his car. Asking sincere and reasonable questions. He was only chatting with the lead mechanic for a few minutes and then all of a sudden I heard the mechanic get really loud, swearing and telling the customer to **** off and say I'm not going to argue with you and he stormed off to the garage. Since the customer said he gave the mechanic the last of his money. The customer said he was just trying to get some ideas for how to fix the car(he later told me he paid them $1500 to get the car running and they never actually got it running and seemed like they were trying to blow him off at this point.) The customer suggested a fuel pump and a relay and the mechanic said if he installs it and it doesn't work it's just a waste of time. I was in the parking lot watching from my car. The customer followed the mechanic into the garage to apologize and say sorry for making you mad. The customer said, I wasn't trying to argue, but just have a civil conversation about what else I could do to the car to possibly get it running. The mechanic yelled at the customer telling him to get the **** out of his garage. I don't give a **** what's wrong with your car it's not my ******* problem you better get the **** out of my garage right now. The customer said wow... okay and left the garage. I saw him standing from the parking lot after this. I heard the customer try to communicate one last time from a professional manner, super calm, and patient. Saying there has to be something we can do, but this is when things got really nasty. The lead mechanic completely snapped 0-100 in less than 2 seconds and got in the customers face and started throwing punches at his own customer. I counted almost 10 punches. There were over 10 witnesses. The customer never fought back. He had his hands up trying to defend himself. As the lead mechanic of Muffler Man sat there reigning punches down on their customer. I was horrified. Kids were watching this. I was watching this. Other customers were watching this. It took his wife who works the office to get him to stop punching this man. When the cops got to the business the mechanic tried to say the customer pushed him and pulled a knife out, but never did I see such a thing. there are also cameras where the customer was brutally assaulted so that won't hold up. Imagine being the lead mechanic at a shop and not only absolutely beating the **** out of a kind and respectful customer but then lying to the police saying he pulled a knife. I was right there. He was getting his face punched in the entire time. I testified for the officers, but the video tapes will tell the truth that the mechanic beat up his customer, than called the cops and said the customer pulled a knife on him. If you have a family, kids, grandkids. Please keep them far away from this place. If you make him mad by asking the wrong question this too could be you. Thank goodness there's camera footage to show the true intentions of this deranged mechanic. I used to come here all the time. I was very supportive and gave them lots of business from myself and family, but after this I will never be back and my big family that goes here will never be back. I would not be surprised if the customer sues. I overheard his wife who works front desk and several employee, backup this mans lies. The customer never fought back. It shows you they are not only built on violence and anger but distrust and lies as well. I hope this helps some people.

They were the only parts store locally that had the right part and perfect step by step advise for…read morefixing my car. I will definitely be back in the future.

Perfect in all ways .Sent an extra part at no cost to me. The only place to shop for used Corvette…read moreparts Thanks Jonas for all your help.

steve helped me out a great dea las usual! great place to buy your used parts! ty! bill smith auto…read moreparts!

I've been taking my vehicles to Complete for years. I drop them in the morning, get a ride to work…read more(coworker or UBBER) and they have always called me with a diagnosis & fair price for the work. They've typically given me an accurate estimate of the estimated time of completion, and had my car ready at the end of the day. They're one of very few places I trust to work on my vehicles anymore. Highly recommend.

0stars if I could…read more They told me they'll start on my car in 20 min. came back 2 hours later when it was supposed to be done and they didn't even work in the car yet. a hour job turned into over 4 hours. WOULD NEVER RECOMMEND. ALL THEY HAD TO DO WAS PUT ON 4 tires

Dyllan Nawrot was a great salesman to work with. He was knowledgeable of the vehicles that are out…read morethere and was very helpful in narrowing down the vehicle that met my needs in my price range. Stop in and see him if you're in the market for something new or used, you won't be disappointed!

We dropped off our vehicle two different times to this dealer to have them look at a couple of…read moreissues. The first time it sat there for four days before they told us they couldn't get to it yet, and we picked it up without having them look at it. The second time we dropped it off we had a prior scheduled loaner vehicle available to us, which was great. After three days, with little communication, it was finally looked at and we were given a quote for repairs. We okayed that number and told them we would hold off on another item that had popped up. Upon picking up our vehicle, we were informed that the final charges were double the number that we had been quoted due to "technician fees", despite us having a quote in writing. evidently there is a separate technician feature charged for each individual item that might need to be looked at. In no way shape or form was that made clear to us prior to agreeing to the work being done. We feel extremely taken advantage of and will never bring our vehicles back to this location for service due to the bait and switch tactics that are used.