they are the worst from the phone to the uper management i own a business and i ordere parts from…read morethem they have no creditbility not whatsoever you never know if you get your part until it arrive

Check your drivers coz they're ripping around on the highway weaving traffic doing 80+ in a box…read moretruck. Also a real shitty attitude when I called it in.

Every time i've gone here the employees are very helpful, especially for someone who knows next to…read morenothing about cars. An older gentleman helped me with finding the correct wipers for my vehicle + helped me with installing them.

Came to the store for a simple rotor for my 2013 F150. But was given the wrong part by their 16…read moreyear old employee who went on incessantly about his grandparents war history. I had to Uber back to the store to get the new part because they were too understaffed to use a company vehicle to fix their mistake. Then they proceeded to blame me for the mix up and charge me for the difference in price. I will never shop at this location, and if you value your time and money you shouldn't either.

I came into autozone of Grand Rapids Mn asking what a part would cost and there were 4 guys in…read morethere standing around. I explained what part may need replacing and one guy stepped forward(I unfortunately did not get his name) to repeat over and over again that they are not a shop. I was and am fully aware they are not a shop. This is employee did not care about helping me with a part, he cared about repeating that they are not a shop. Very rude service, if you want to call it that.

They're supposed to open at 9am on Sundays. I'm glad I drove all the way here, only to find out…read morethat their doors are still locked almost 10 minutes past.

Call Ben Gardner at Betten to be treated like family. He held onto a very specific 2026 truck…read morewithout a deposit or knowledge of us until we returned to Michigan to test drive it a month later, Wow! Thank you Ben!!! Randy & Kim

Ive been working with this dealership for about 15 years in service and in sales. Bought numerous…read morecars from Tyler and always have a positive experience. 5-stars. The service department doesnt always tell me what I want to hear, but they are usually right and honest. I've had issues in service before, but they always work hard to remedy the issue to my satisfaction. They have found creative ways to leverage my Ford loyalty to save thousands (literally) on repairs. I am a difficult customer at times and they remain patient and persistent in making sure I am satisfied with their work. Service dept deserves 6 stars.

Dyllan Nawrot was a great salesman to work with. He was knowledgeable of the vehicles that are out…read morethere and was very helpful in narrowing down the vehicle that met my needs in my price range. Stop in and see him if you're in the market for something new or used, you won't be disappointed!

I'm from Illinois and drove 200 miles to the dealership to purchase a 1 owner , no accident, clean…read moreCarfax Chevy Silverado. When I arrived, and looked the truck over, I discovered that most of the truck was repainted with a patch of metal filler on the passenger front panel. I walked way. Stay clear of this truck.

My conventional day of fixing a mower I'd get a chance to stop by A-1 stop parts and really…read moresatisfied by those times because 9 out of ten times in this scenario they'd hook me up with the part that I need.

I took my mower in to get fixed and an a few days later I took another mower in they were takin…read moreparts of mine an putting them on another.then when it came to pay a week later.i confronted them they said that wasn't true that they put new parts on.then they started using racial slur to me in front of my kids.

Who likes changing brakes let alone shoes and drums. I bought brake shoe kit, but the kit had 2…read moreleft pairs. When I called to let them know, the manager was ver polite and considered. Though they did not have those brake shoes, he called around to different stores to find them. He even gave me a little advice on changing the shoes. He could have just refunded me and sent me on my way, but he took time to help. Back brakes are done and I am very appreciative.

Paul, one of the managers at AutoZone, came out to our van in the parking lot in your Jenison…read morelocation. He was so helpful and tried to fix the door latch on our driver's side sliding door on our van. He was unable to fix it, but gave us the name of B&N (Bobby & Nathan) Auto in Hudsonville MI. Paul set us in the right direction, and we will be entirely grateful that he put us onto Bobby and Nathan. As Paul had mentioned, they would be able to not only fix the problem, but also might be able to give us a good deal. AutoZone has always provided its customers with good prices and good service. I didn't feel we could go wrong. B&N is not a high-end auto show room, but the mechanics (Bobby & Nathan) are the best as is the manager (Paul) at AutoZone. Thanks, we are now able to open and shut our sliding doors since they replaced both door lock actuators. The other slider on the passenger's side was also damaged and could only be locked manually. We feel like we got a new car. Thanks to AutoZone and B&N Auto. Bill and Kathie Graham

From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

My car's check engine light came on as did my daughter's. The car dealer said to drop the car for…read morethe day which we can't do right now. Instead I came here and had the pleasure of dealing with Courtney Thorstein, the store manager. She quickly checked to see the issue and suggested what could be done.. then I mentioned my daughter having same issue and she cheerfully said bring that in too! Again she went over her car's problem and printed out the report. These were both free! Could not have asked for better service! A+

I love it when they open my hood and test my battery. They even install the new battery without me…read moregetting my hands dirty. I really respect Autozone.