Went in to get my battery tested and after testing my battery they said they could sell me a new…read morebattery but wouldn't change it out. I received no explanation as to why. They then told me they couldn't actually sell me a battery because my car had two possible versions and they couldn't confirm which my car took. I asked if they could confirm by the current battery in my car and they said the information wasn't written on it. Overall highly confusing and strange as O' Reilly's was recommended to me repeatedly as a good resource for battery trouble. Ended up going two blocks over to Batteries Plus and Andrew and Jordan had a new battery in my car within 20 minutes. No issues getting to the battery. No issues figuring out what battery it took. I think whoever I spoke to at O'Rielly's just didn't want to help me.

William was a huge help! He ended up helping me check my oil and put it in the reservoir for me…read more I'm super thankful and plan to come back for any questions I may have for maintaining my car:)

Bryan and the team are very professional, and have great communication. Made it very easy for me.read more

Over 2 weeks of excuses and asking for 1 more day but no product. They attempted to charge me 25%…read morerestocking fee for canceling (when they never showed any progress). I originally paid $2100. So that's over $500 for stringing me along. They promised a good price, but didn't deliver a product and stalled for 2 weeks. Maybe others have had good experiences, but this was a bad experience for me.

They were the only parts store locally that had the right part and perfect step by step advise for…read morefixing my car. I will definitely be back in the future.

Wow...Scott and Tom were AWESOME(I hope I remembered the names correctly)....transmission fluid has…read morealways been a nightmare for me...I couldn't find the dipstick or reservoir AND I SEARCHED...well it took them just a couple minutes...they found it AND put it in for me(saving ME at least an hour haha)i will continue to use them for my auto part needs after the red carpet treatment i received...THEY are what customer service is supposed to be

These guys are great - I'm not the most mechanical guy but these folks are more than willing to…read moretake the time to help me find the right parts and answer questions . Will even install batteries , wipers etc for free .

We at Roy's Garage are pleased with the people and the service from the Spring Lake Auto Value…read morestore. Everyone goes above and beyond for their customers. They are a well trained staff that knows the answers to the questions presented. We have used the Spring Lake Auto Value store for as long as they have been open. We believe that the present staff is the best they have ever had. The present manager, Lisa, is wonderful. She really is loved by her staff and customers. We feel it is important for her to know how well she is doing.

From the owner: Auto-Wares Group of Companies is family owned and operated in the Midwest, with values focused on…read moreproviding you with all your automotive aftermarket part needs and excellent customer service. Founded in 1976 with humble beginnings in Grand Rapids, MI, Auto-Wares has grown into a substantial distribution network specializing in extensive inventory, product knowledge, and full service programs. Whether you're a customer, vendor, or employee, we like to think of you as more than business partners, you're part of our family.

After buying 2 engines in the past with good experiences, I bought a door from Weller for my…read moredaughter's Honda. It was ot of state for $300. I was able to get a picture on the vehicle. I made it clear to "Junior" that I would purchase if bolt and plug in. It was suppose to be graded A and complete. I was told he had to inspect before I had to pay for it. He did and shipped to my business. When I received the door, the mirror was ripped out damaging the inside door panel and was not usable without swapping out the complete inside of door including electronics. Junior has not answered my texts or calls as I wanted some refund because this was not an A grade when I received the door. I expected more from Weller. Make sure that you inspect your parts.

I called for a part for my car, the guy I spoke to was quite helpful and knew what he was talking…read moreabout. When I stopped by to pick up the part I was treated very well at the counter, the cashier, and by the young man who loaded the part into the trunk of my car. Everyone was friendly and polite. If I need other things I will call them first.

I'm wondering if their prices reflect a company over charging for insurance reimbursement... over…read more$600 for a rear light assembly is WILD. I checked the dealership for the same part and couldn't get close to that cost. Someone is getting scammed- don't let it be you.

Completely disappointing! Took my son's truck in to assess the transmission. After quoting nearly…read more8k to fix we decided to go somewhere else. BUT then I was charged just shy of $800 just for the assessment!!!! I realize that there time is valuable but this is just plain crazy. Will never use their services!

These guys still turn rotors!! I was really happy to find a place that still does this. The…read moreemployees are all great and the parts selection is solid.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

They did a great job with our daughter's vehicle. They did a complete inspection and then performed…read morethe oil / filter change. Fair prices. Quickly and thoroughly done. We will be back.

I had a great experience with bringing my vehicle to Speed Republic. They were very kind and walked…read moreme through all the things they needed to do with my vehicle. They frequently kept me updated on the progress. Speed Republic was able to get me into their shop right away and finished a lengthy/complicated job quickly. This will be my go to for any future service. I definitely recommend them for your automotive needs/repairs